qFF1uVjY

1702,30,0899527243,lucan,<blank>,shadabim72@yahoo.co.uk,1,co dublin,2014-02-10,Yes,<blank>,Ireland,No,353,Yes,Abimbola,"28, Rosse court terrace",<blank>,b331970a6a01e967d7aa2790542f9b5a7dd051ba,s,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
2703,30,0899527243,lucan,<blank>,shadabim72@yahoo.co.uk,1,co dublin,2014-02-10,Yes,<blank>,Ireland,No,353,Yes,Abimbola,"28, Rosse court terrace",<blank>,79233d0bed1297ee74f0bde3a2e6d3234c0c05a2,s,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
3704,30,0899527243,lucan,<blank>,shadabim72@yahoo.co.uk,complete,co dublin,2014-02-10,Yes,Irish Association of spina bifida and  hydrochepalis\r\n-Volunteer on summer camp\r\n-Accounts officer\r\nLiberty Insurance Limited\r\n-Administrative officer\r\n,Ireland,No,353,Yes,Abimbola,"28, Rosse court terrace",<blank>,5330d915617c59fe8eddb93c188430342d5d194b,s,0,2014-02-12,0,No,1,<blank>,"Besides the fact that it is relevant to my course of study it is going to develop me more on the course, it will serve as the practical experience I will seek to obtain from May when I hope to graduate\r\nTHIS WILL ALSO SERVE AS AN OPPORTUNITY TO EXPLORE MY COAST AND CONTRIBUTE MY QUOTA OF STUDY.",N/A,No,"My experience of MIGRATION  boosted my hidden urge for selflessness, owing to   fact that I was helped when I arrived Ireland as a result of all the government aid and help, I continue to look forward to helping back in any way I could and contribute to my new society..\r\nI have a strong flare and compassion for helping people 
4across board, and I believe that by helping people I affect a nation and a generation.\r\nThe outstanding quality that I consider most helpful in this field is my good and easy communication skills, taking time to express myself and create a two way communication to create a relationship.\r\nThis involves clear use of simple and positive words, patience and a lot of calmness, being cautious of transfer of words from either party, take the time to do active listening and either give eye contact or repetition of names where applicable paying attention to details and being attentive to individual needs.\r\nBeing empathetic, sympathetic and caring with honesty and transparency with a view to customer satisfaction, hereby creating absolute and mutual trust, transparency and belief.\r\nCoordination of activities of multiple gathering, and one to one relationships, prompting and persuading, with utmost cooperation and display of total commitment and maturity. Not mixing up issues but displaying the ability to 
5retain and be steady\r\nMy vast experiences include working in an office environment, bringing together different people from diverse background with different behaviour, attitude and traits. My ability to be able to apply people skill to varying challenges created in the course of my relationship with colleagues and responsibility to my job has boosted my confidence in aspiring to further surrender to the service to people conquering all visible and hidden challenges.\r\nMy patience was further strengthened when I worked with the  senior citizens having to explain why the government budget stopped their telephone incentive abruptly in 2012, I had to daily face the responsibility of persuading aggrieved adult who were unwilling to cooperate and listen,  and wouldn\x92t take no for an answer. The situations got as bad as losing focus and getting frustrated but the zeal in me overshadowed the challenges I was facing, and I was able to scale through.\r\nI took the extra step to put myself in their position, and 
6see through their eye and this was how I was able to resolve the situation.\r\nIn all service to humanity is better felt when one makes another happy,it goes along way and we never can predict what a smile does, so my motto is keep the smile on........A virtue that is unique to me and me alone is my smile I carry this along anywhere I go and make sure I leave an impression of love, care, service and unity.\r\nI strive daily to improve and learn from my mistakes\r\nI put my client's interest first before my interest.\r\nI respect all client and their belief regardless of their nationality and race\r\nI uphold the trust and honesty bestowed on me to guard all client information, their individuality and self determination."
7705,30,0868785231,Dublin 24,<blank>,Laura.fitzginbin@me.com,1,Dublin,2014-02-10,Yes,<blank>,Ireland,<blank>,24,Yes,Fitzgibbon,5 walnut close ,Kingswood ,ea27697fae69bea198d933f98257312f8400c928,L F,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
8706,30,0868785231,Dublin 24,<blank>,Laura.fitzginbin@me.com,4,Dublin,2014-02-10,Yes,<blank>,Ireland,<blank>,24,Yes,Fitzgibbon,5 walnut close ,Kingswood ,a662c41349657b0478c21d2bbf216bdf52fc4529,L F,0,<blank>,0,No,0,None,"I am really interested in the work that Clanmill do and it is an interesting place to work, with the variety of items and services that you offer, and I feel that given the opportunity, I could be an asset to the team.\r\nI have a lot of experience in establishments and would welcome the opportunity to learn a new business, and share my expertise in admistration.",<blank>,No,<blank>
9707,30,0899527243,Lucan,<blank>,shadabim72@yahoo.co.uk,1,co dublin,2014-02-10,Yes,<blank>,Ireland,No,353,Yes,Abimbola,"28, Rosse Court",Terrace,76e875bae01af98fb0a59ef3c955a6d20aca6675,s,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
10708,29,07871662853,Enniskillen,02866327227,paulfingleton1@gmail.com,1,Fermanagh,2014-02-10,Yes,<blank>,Northern Ireland,Yes,BT746HR,Yes,Fingleton,57 ,Tempo Road,a233ee7401e3e5eb39fc0a6bac8f1f305775f426,PF,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
11709,29,07871662853,Enniskillen,02866327227,paulfingleton1@gmail.com,complete,Fermanagh,2014-02-10,Yes,I spent several years as a youth coach for my local football club. This included coaching the children football along with supervising them and emphasising the importance of staying active. I helped organise the 'Tenant's Forum' whilst working for a previous housing association. This was unpaid work done in the evening. It acted as an important method of engaging with tenants and obtaining feedback from them. I also volunteer as a secretary for the local Scouts group. Duties include recording and documenting minutes from their monthly meetings.,Northern Ireland,Yes,BT746HR,Yes,Fingleton,57,Tempo Road,30aef6246c2f0dadad3b1722a1cdfbad45ebd6cd,PF,0,2014-02-12,0,No,1,<blank>,<blank>,<blank>,No,"Studying Housing Management and completing a placement year at Helm Housing has provided me with vital experience and knowledge of the housing sector in particularly social housing. I worked hard to get a degree and now I 
12am working for Clanmil as a Scheme Coordinator which has added to my working experience within housing. I completed the degree in 2012 so current legislation and proposed changes such as 'Welfare Reform' are still fresh in my mind. Along with the degree I have completed many training courses and obtained two diplomas both related to housing and working within it. During this time I have learned a great deal about how the sector operates in many different ways and I feel I am now ready to further my career. When I started this degree my aim was to become a Housing Officer and I hope to fulfil this ambition sooner, rather than later. To date I have built up a positive and strong relationship with the tenants at Barbour Court, and the same could be said for the tenants I worked with during my placement year. I communicate with them effectively both verbally and on occasion, in writing. At the scheme I am the first port of call. I represent Clanmil professionally and confidently whilst keeping in mind the best 
13interests of the clients and indeed the association at all times. It is important to keep all the properties at the scheme occupied and I have done this thus far with one property out of thirty-one currently temporarily empty. My previous experience as an acting arrears officer has helped me with this as I provided debt advice along with discussing and agreeing repayment plans for tenants who had serious arrears. On a daily basis I answer queries, resolve issues and disputes at the scheme. Every day is different because I am working with vulnerable adults and so far my experience working within social housing has been an excellent learning curve. During my relatively short time at Barbour Court I have had to think on my feet during some serious situation I.e. (when tenant's have accidents and activated their pull cords). I mainly work on my own at the scheme and this means I have to manage my time well and take responsibility to complete the tasks and projects to a high standard on a daily and weekly basis. 
14I have completed a course on Lone Working and I have gained vital experience in this field. I produce and implement support plans for the tenants at the scheme. This is a vital aspect of supporting them and providing them with care and assistance because of their vulnerability. I have always been able to engage with colleagues, tenant's and the public in a pleasant, professional and positive manner. Throughout my working life I have worked with the public. I have been in many situations where I have been faced with aggravated or aggrieved clients and I have done my best to resolve the issue successfully and professionally. Until my latest job as scheme coordinator I have always worked as part as a team. I enjoy working with others and I bring a positive and hard working ethos to the working environment and I feel my experience to date highlights this. At Helm Housing I worked alongside and assisted Housing Officers in dealing with issues involving crime and anti-social behaviour within their schemes and 
15properties. I liaised with the PSNI and social services quite regularly.  I often fielded complaints from tenants having disputes with one another and allegations of serious crimes in North Belfast. I would accompany Housing Officers to visit tenants living in areas suffering from anti-social behaviour, drug and solvent abuse to hear both sides of the story whether it be the accused or the accuser. I have worked with computers throughout my education and working life. I am confident producing Power-Point presentations and producing spreadsheets on Microsoft Excel. I have done this on many occasions in University and indeed at Helm Housing producing a presentation for a Tenant's forum. I currently hold a full drivers licence and I have access to a vehicle. I am flexible and willing to adapt to the changing demands of the working environment and have been throughout my working life. "
16710,29,02830868659,Newry,07724521690,ciaraloye1@gmail.com,complete,Co. Down,2014-02-10,Yes,"Previous Voluntary Roles:\r\nSt Oliver Plunkett Youth Club, Crossmaglen  -  Volunteer Youth Worker\r\nWorking with young people on a one to one basis and also in group environment providing them with youth provision and education.\r\n\r\nChildline Northern Ireland - Telephone Counsellor\r\nProviding telephone counselling services to young people from across the United Kingdom on a range of issues including personal, school and family situations.\r\n\r\nNorthern Ireland Association for the Care and Resettlement of Offenders (NIACRO)- Mentor\r\nProviding one to one support as a mentor to young people who were in the criminal justice system in Northern Ireland and also young people at risk of offending.\r\n",Northern Ireland,Yes,BT35 9EU,Yes,Loye,7 Lismore Park,Crossmaglen,24b24ec7ef6a068eb7c07777ded3fec3cea86783,C,0,2014-02-14,0,No,1,<blank>,"I am applying for this post as I believe that it is the challenge and 
17opportunity which I am looking for at the minute.  I believe that I have the experience, skills and knowledge to carry out the role of Housing Officer - Neighbourhoods in a effective way.  I have strong interpersonal skills and believe that this is key to the success of this role.  ",<blank>,No,"I believe I am an ideal candidate for this position.  I graduated from the University of Ulster in 2007 where I obtained a second class honours, upper division (2.1) classification.  \r\n\r\nI have great experience in community development and have coordinated and managed a wide range of community development initiatives including senior citizens coffee and information mornings, youth events, environmental projects, community clean up and family fun days.  I have specialist knowledge and experience of dealing with sensitive community safety issues.\r\n\r\nI have excellent interpersonal skills and can build strong and sustainable relationships with individuals and other organisations.  I have extensive experience of 
18partnership working with the community, voluntary and statutory sectors including An Garda Síochaná, Dublin City Council, local community groups, Police Service of Northern Ireland, Victim Support and local youth services and such joint working initiatives demonstrate my ability to work effectively in a team environment.  I can also work effectively independently and as I am the only paid employee of Finglas Safety Forum I regularly work as a lone worker on my own initiative, prioritising my own work load.\r\n\r\nI am a strong communicator and can effectively communicate on all levels including one to one meetings with members of the local community, small problem solving meetings to conducting regular presentations at the North West Area Joint Policing Committee meetings.  I have excellent written communication skills and in my current role I am responsible for drafting all written correspondence including annual reports, information leaflets and newsletters.  I have excellent leadership skills and in my 
19current role as co-ordinator of Finglas Safety Forum I am responsible for the  management and development of the work of Finglas Safety Forum.  \r\n\r\nI have strong administrative experience and extensive experience of working on funded programmes.  In my current and previous role, I was responsible for submitting funding applications, monitoring and managing funding expenditure and ensuring that all expenditure adhered to the requirements of the funders.  \r\n\r\nIn conclusion, I believe I am a strong candidate for this position.  As well as have the knowledge, experience and skills for this role I am extremely passionate about working with local people in local communities and empowering them. I believe this passion is an essential component for the successful candidate for this role.  "
20711,29,07919537140,Newtownabbey,<blank>,dave1c32@hotmail.com,complete,Antrim,2014-02-10,Yes,None,Northern Ireland,No,BT37 9NZ,Yes,Currie,26 Doagh Road,<blank>,14b501a14a2b24132b8051ba1d7376cba2ccb741,D,0,2014-02-11,0,No,1,<blank>,"I have reached a point in my career where i would invite a new challenge and a move in a different direction, where I can bring my skills and expertise and implement into a new career setting. I am also aware of new challenges a new post would bring and this would fall in line with my ambition to embark on a new role and responsibilities and also the opportunity to develop and build upon my own skills and make a positive contribution to the Clanmil Housing.\r\n\r\n\r\n",<blank>,No," \r\nI attained a BSc Hons Environmental Health degree with a Diploma in Industrial Studies in 2000. I also achieved the Environmental Health Officers Registration Board registration in 2000 and completed the Assessment of Professional Competence in Environmental Health in 2003. I have recently completed 
21a Post Grad Diploma in Environmental Health Management and Practice. Many of the modules focus on public health of the population and I have gained an insight into the theory, the planning and carrying out of specific interventions with regard to population health. \r\nI am currently based in the public health and housing section within the Environmental Health Department.  I deal with a degree of social tenants, but the bulk of my work focuses on private tenancies, dealing with landlords and tenants and a diverse range of functions. I have direct experience in dealing with marginalised and vulnerable, usually socially excluded members of the community. These groups range in all ages, generally individuals who hoard, who may have dependencies on alcohol and or drugs, or may have mental health illness or a combination of all. In my experience I have found that these cases require a multiagency approach, are very involved and usually require a lot of persuading, patience and encouragement in order to see an 
22improvement to the life quality of the case involved.\r\nIn the course of my work I have also been involved in leading change in improving performance at different levels. At a department level I had developed an appointment system for dealing more effectively with customer complaints with regard to better time management. I have also been actively involved in lobbying for changes in legislation, as a member of a local government working group in communication with the housing department of the Department for Social Development, by providing convincing evidence in order to change portions of legislation.\r\nThrough my daily work and my continued learning at university I am proficient in the use of Microsoft Word, Excel, Power point, email and internet use.\r\nMy current post salary scale is at middle management level (PO1) and I have demonstrated management responsibility in the organising of various events and roadshows, being aware of all the responsibilities that are involved. I have also carried out 
23evening work with colleagues and would be the most senior person present. I believe effective management requires leadership, the ability to motivate colleagues and empowering colleagues to make decisions.\r\nI understand how my current organisation set corporate strategic objectives and how these objectives filter down to individual departments and how these objectives influence the setting of a yearly work plan.  I also understand how the political views can affect strategic objectives and influence decisions. In my current job role I understand the procedures and guidance in the safeguarding of vulnerable adults.\r\nI have personal experience for taking personal responsibility for day to day delivery of services in my current post. These skills are transferable to management level and with effective leadership and playing a part in creating an environment conducive to promoting teamwork and empowering staff to work at their optimum, can result in the running of stable projects.\r\nI have much experience 
24in partnership working and strive to include new organisations within the network, continuously striving to better and develop services. I have also had experience through my university study of interpreting different forms of data to include in reports and present in different forms.\r\nMy accumulating experience  and skills throughout my varied working career have culminated to a point where I easily can deal with a diverse range of customers, in a range of settings, each with their own particular expectations and needs. Good relationships with customers and organisations are essential to effective working and achieving results. I have developed skills which help to resolve complex cases, through a multiagency approach, although the very nature of the Environmental Health role is designed to facilitate communication between other organisations and to build lasting relationships with stakeholders and partners.I have extensive experience in dealing with problem cases which require complex resolutions with an 
25informal approach. I am also aware of when formal action is necessary to find resolution. I have also gained experience in conflict resolution in a range of environments, and understand the importance of listening to the concerned person and also reflecting back to them what they are saying. I also understand the importance of being aware of personal safety in complicated situations.\r\nI have been an active member of a regional housing working group and also have chaired the northern area housing working group and have been responsible for the two way communication between these two groups.\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n"
26712,31,07866445032,Belfast,028 90320485,t.lavery@ntlworld.com,complete,Down,2014-02-10,Yes,<blank>,Northern Ireland,Yes,BT6 0JJ,Yes,Lavery,48 Wynchurch Road,<blank>,694f7f2881f7db73247d511738da4012a1103f2e,A,0,2014-02-21,0,No,1,<blank>,I have been employed at Helm Housing for 10 1/2 years in various roles.\r\nand as Housing Manager for 1 1/2 years. There is some uncertainty at Helm at the moment due to ongoing talks of mergers. This unsertainty has been ongoing for about 4 years and I feel the time is right for a change.,<blank>,No,"I have over 12 years experience in in housing management roles with 1 1/2 dirctly managing staff. In my current role I authorise leave for 13 staff, and ensure that ther is always adequate cover to provide an excellent service to Helms customers, I delegate to the relevant staff member complaints regarding service and customer satisfaction or investigate the complaints as necessary. I have over 1 years experience in authorising allocation, and transfers and although I do not have 
27experience in monitoring performance of an Income recovery capacity I do monitor the performance of the voids and allocations team.\r\nI hold fortnightly meetings with individual allocations staff and weekly meetings with Property Services Manager in relation to issues around change of tenancy repairs. I also report monthly with the other Housing Managers and the Director of Housing to Helms Cheif Executive to update on performance and initiatives within my team. Helm recently held 4 seperate pre tenancy handover meetings. I set up the template of who should be involved and the information that each participant should contribute. This continues to be re-evaluated to ensure refinement of the process.I also arrange staffing levels for handovers ensuring there is also adequate cover in the office. For Helms newbuid scheme at Ormeau Embankment I attended a public meeting to ensure that local residents queries could be answered. I attended this particular meeting while on annual leave which shows a willingness to 
28operate outside of normal hours. \r\nA major part of my job is to report to Helms Board on Key Performance Indicators and I also have to contribute a section to a monthly report to Helms Cheif Executive on performance and issues in the Voids and Allocations team. During 2013-2014 to date Helm have made 540 allocations, each of which have had to have the relevant paper work passed. Any issues with the timely passing of paperwork are addressed to ensure that they do not reoccur.\r\nDuring my time as a Housing Officer I had responsibility to ensure invoices were checked and passed within relevant timescales and that any queries over quality or lack of work were dealt with. Quality communication is essential in wotking not only within teams but with tenants and external customers such as contractors.\r\nAs manager of the voids and allocations team I have taken the lead in reviewing the Termination of tenancy, allocaions and change of tenancy work instructions.  \r\nAs a Housing Manager I have to deal with 
29sensitive and confidential matters and I always conduct myself in a professional manner when working with colleagues and all customers"
30713,30,086 1982223,Lucan,<blank>,tonikavanagh1@hotmail.com,1,Co Dublin,2014-02-10,Yes,<blank>,Ireland,Yes,Co Dublin,Yes,Kavanagh,11 Hillcrest Way,Lucan,a881bb86ee2addb49660586ff09bf42daddde03d,T,0,<blank>,0,No,0,none,<blank>,<blank>,<blank>,<blank>
31714,30,086 1982223,Lucan,<blank>,tonikavanagh1@hotmail.com,1,Co Dublin,2014-02-10,Yes,<blank>,Ireland,Yes,Co Dublin,Yes,Kavanagh,11 Hillcrest Way,Lucan,ba548e2f35c09b2d70688a5d6c0bed352b624de7,T,0,<blank>,0,No,0,none,<blank>,<blank>,<blank>,<blank>
32715,31,07929574383,Lisburn,<blank>,Jacquiward.jw@gmail.com,5,Antrim,2014-02-10,Yes,Leader in church youth club for teenagers,Northern Ireland,Yes,BT28 2WH,Yes,Ward,57 Mornington Lane,<blank>,441dd9fe55b5491942dc65c6dcfc828a19960e92,J,0,<blank>,0,No,1,<blank>,I have almost 11 years experience in both sheltered and general needs housing and I feel that this experience would be of benefit to Clanmil,<blank>,No,"I have almost 11 years experience of managing a mixture of sheltered and general needs housing in Fold. I have also been responsible for managing staff performance during this time. I manage rent accounts, arrears, voids and relets as well as all other general housing issues. I also provide written reports as necessary. I have also carried out allocations and authorised those completed by other housing officers. I am educated to degree level and am a practitioner member of CIH. I work in partnership with community groups, councils, police and residents to deal with community safety issues and anti-social 
33behaviour. I have excellent interpersonal skills and use my people skills to work with my staff and colleagues to provide excellent customer service and to meet targets. I monitor staff performance through appraisals and regular visits and encourage them to develop their skills and abilities and to meet targets. I use Microsoft office everyday in the workplace and use our rent accounting system to draw out reports and analyse my arrears every week. This helps me decide what action to take and to meet my targets. As part of managing my arrears I have provided debt advice to some tenants and offered to refer them to othe groups such as housing rights for advice. I have also received training in debt advice. I am aware of the changes in welfare reform and how they might affect tenants and housing associations. I have investigated formal complaints about our service and about general anti-social behaviour. I have also been involved in investigations into staff performance. I am committed to meeting targets and 
34providing excellent customer service. I am also available for meetings and duties out of hours including responding to emergencies. "
35716,29,02890486144,BELFAST,07769336679,christinemcmahon09@btinternet.com,1,ANTRIM,2014-02-10,Yes,<blank>,Northern Ireland,Yes,BT162HE,Yes,MCMAHON,18 CORONATION ARK,DUDONALD,1d74e2e2a50e084f6ef0a60525e18204bbacc4bc,C.E,0,<blank>,0,No,0,nil,<blank>,<blank>,<blank>,<blank>
36717,29,07849952013,Newtownards,<blank>,andyhaylett@yahoo.co.uk,1,Down,2014-02-10,Yes,<blank>,Northern Ireland,<blank>,BT234SY,Yes,Haylett,2 Eileen Terrace,<blank>,b08011993d69566008d62f3bacca6eabd01a5ef7,A T,0,<blank>,0,No,0,N.A,<blank>,<blank>,<blank>,<blank>
37718,29,02890486144,BELFAST,07769336679,christinemcmahon09@btinternet.com,1,ANTRIM,2014-02-10,Yes,<blank>,Northern Ireland,Yes,BT162HE,Yes,MCMAHON,18 CORONATION ARK,DUDONALD,c2cbabb210da7f714d0d8d746a14db1e6f35c3c5,C.E,0,<blank>,0,No,0,nil,<blank>,<blank>,<blank>,<blank>
38719,29,02890486144,belfast,02890471485,christinemcmahon09@btinternet.com,1,antrim,2014-02-10,Yes,<blank>,Northern Ireland,Yes,bt162he,Yes,mcmahon,18  coronation park,dundonald,5817521c81a87e4cb45d893a0ef40bf9e97fb4ba,c.e,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
39720,30,00353879157299,Dublin 9,00353879157299,dazfox@hotmail.com,1,Dublin ,2014-02-11,Yes,<blank>,Ireland,Yes,9,Yes,Fox,9 College Manor,Drumcondra,69cdcda4a46a5963e48c4594c8a2c62745480364,Ms,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
40721,29,447940208693,Belfast,<blank>,franciswme@yahoo.co.uk,4,Down,2014-02-11,Yes,"Training and Development Co-ordinator, All Nations Ministries Northern, 09/09/10 \x96 Present. My duties and responsibilities are the maintenance and development of excellent relationships between local and Black and Minority Ethnic (BME) communities in Northern Ireland with the support of volunteers and funding bodies. The purpose of this work is to build bridges between local and international communities and to promote integration between Northern Irish and non-Northern Irish people groups through workshops, conferences, seminars such as mixed relationships seminars, inter-faith dialogues and multi-cultural events. Also provide educational and career advice to young people and BME.\r\n\r\nTreasurer, All Nations Ministries Northern Ireland - July 2009 \x96 09/09/10. Promotional of Events and Festivals.\r\n\r\nSteward, Newwine Ireland, Salgo July 2009 and July 2010. My duties where to ensure that the site is set up for the 
41events and meets the requirements of the Health and Safety Executive and Fire Officer. Patrol the site and take action whenever a breach of the site rules or law of the land occurs, or a potentially serious situation is observed. Steward the Celebrations, seminars, gigs, and other meetings and venues. Assist as required in the event of an accident or emergency. Serve the delegates, speakers and other workers at all times.\r\n\r\nSteward, Summer Madness, June 2007 and June 2008. My duties where to help set up the site for the events and to the requirements of the Health and Safety Executive and Fire Officer. Patrol the site and take action whenever a breach of the site rules or law of the land occurs, or a potentially serious situation is observed. Steward the Celebrations, seminars, gigs, and other meetings and venues. Assist as required in the event of an accident or emergency. Serve the delegates, speakers and other workers at all times manding car pack, clear and tidy up after the event.\r\n\r\nShort-Term 
42Volunteering, The Corrymeela Community NI Sep 08 \x96 Mar 09. Weekend Voluntary, Work Children\x92s Work and Cook.\r\n\r\nFacilitator, CAST Ministries Ireland, Aug 06 \x96 Sep 09 Faith Development, Retreats, School Retreats, Youth Ministry and Promotional, Runs Youth and Young Adult Events& festivals, Resource Development, Audio Visual Production, Personal, Social & Faith development, Relationships & Sexuality Education, Life Skills Event Management",Northern Ireland,No,BT6 9LR,Yes,Khamanra,34 Tudor Avenue,<blank>,8e60bedf4450ffe6659000375e974c15c25b50e1,F S,0,<blank>,0,No,0,N/A,"I have over 10 years of community work experience and have worked specifically in the development at the interface areas in Belfast of similar demographics to the Lower Newtownards Road. I am also presently completing a part-time degree in Community Development at the University of Ulster at Jordanstown.\r\n\r\nI am and have been involved with facilitating integration and cross-community relations with a proven record of effectively 
43delivering training and mentorship for young people and families from diverse community backgrounds to foster unity and development through different programs and initiatives. I have an in-depth knowledge of the needs of, and issues faced by; socio economically disadvantaged communities gained from my experience of working with many individuals and groups in communities such as the Shankill Road, Short Strand, Ravenhill Road, Falls Road and Banbridge town. I also developed programmes to practically address these needs.\r\n\r\nI have a great deal of knowledge of diversity issues and have been working directly at interface areas within Northern Ireland as well as working with people from all over the world both in my previous and current role as an Ethnic Minority and Diversity worker. I am actively involved with the promotion of equality, access to social amenities, community cohesion, peace and unity as just some of the areas I cover while aiming at contributing towards the building of a just and safe 
44society which is welcoming for people from all over the world and all different backgrounds.\r\n\r\nI have over 5years paid work experience in youth and family work with Willowfield Parish Church as Ethnic Minority Worker (14months) Youth With A Mission (YWAM) both in Northern Ireland and Ghana (4years) I was always working with people from different nationalities and of difference ethnic, community background training people how to engage and work cross culturally and cross community.\r\n",<blank>,No,<blank>
45722,29,447940208693,Belfast,<blank>,franciswme@yahoo.co.uk,1,Down,2014-02-11,Yes,<blank>,Northern Ireland,No,BT6 9LR,Yes,Khamanra,34 Tudor Avenue,<blank>,c3f3184cb35ef3ebebe8797640aacff32a269202,F S,0,<blank>,0,No,0,N/A,<blank>,<blank>,<blank>,<blank>
46723,30,0851688851,Dublin ,<blank>,Igemmawhitham@yahoo.ie,1,Dublin,2014-02-11,Yes,<blank>,Ireland,No,10,Yes,Williams,17 cedarbrook way,Cherryorchard,049978efc9ed484a944d959c2ac82b4f8bfb1e76,G,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
47724,30,0863777864,Dublin,<blank>,gerri.kell@gmail.com,1,Dublin ,2014-02-11,No,<blank>,Ireland,Yes,8,No,Kelly,"Flat 3, ",46 Victoria Street,4e6d3d914797e6e46bd16a7129feb1833a3052ae,G,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
48725,30,00353879306683,Newbridge,<blank>,fintanoconnell@hotmail.com,complete,Co. Kildare,2014-02-11,Yes,I undertook a period of voluntary work with the Caherlistrane/Kilconagh Community Development Group while I was in college in Galway from 2000 to 2004 when I moved to Dublin. \r\n\r\nI was a committee member of the Western Brance of the Irish Planning Institute between 2007 and 2008. \r\n\r\nI also worked (unpaid internship) for ESB International for three months in 2012 while I was unemployed. ,Ireland,Yes,0000,Yes,O'Connell,53 The Great Southern,<blank>,4ad61085549f2a7a59024a7cbcd25c348f193163,F,0,2014-02-11,0,No,1,No endorsements on my licence,"I am very interested in the excellent work being undertaken by Housing Associations and in particular Clanmil Housing. I am passionate about the creation of sustainable communities throughout Ireland where people are enabled to grow to their maximum potential. \r\n\r\nI believe with my planning, environmental and policy development background I will bring a wealth 
49of skills to Clanmil which will benefit the organisation. I have a range of experience in Local Authority, Government agencies, corporate organisations and dealing a with a range of stakeholders and I believe this position with Clanmil will provide me with an opportunity to grow and develop while also bringing additional skills to the table for Clanmil. ",<blank>,No,"I have excellent experience coordinating administrative activities for complex projects with a demonstrated ability to prioritize conflicting demands and to address medium and long term goals while also managing short term objectives. In my last two roles I was responsible for minute taking,  agenda setting and meeting minute formulation and distribution.  \r\n\r\nI previously worked in the Energy and Environment Unit of IBEC where I held the post of Green Business Executive. This role involved managing the key activities the Green Business Initiative, advising member companies on  regulations, interacting with key stakeholders to influence 
50regulation, and dealing with member queries on a broad range of issues. I was also responsible for the development of communications materials for the Green Business Initiative including newsletters to member companies, presentations at events, updating social media and web pages, conducting meetings, organising a range of events for senior executives, minute taking and maintaining accounts for events. I am proficient in all aspects of MS Office and have completed the ECDL course and I earned a reputation with colleagues as a helpful, approachable IT support resource. \r\n\r\nI have acquired numerous skills during my career which I believe would make me an excellent Housing and Development Administrator with Clanmil. I have excellent written and oral communications skills and a vast array of experience working in team environments while also excelling in individual tasks with minimum supervision. I have worked closely with legislation and guidance as well as working to strict deadlines in line with statutory 
51time constraints and as a result my time management skills are excellent. I have a strong ability to multi-task as previous typical workloads involved working on a number of projects at one time. \r\n\r\n\r\nI hold an MSc in Environmental Resource Management and a Masters in Regional and Urban Planning and I worked in three local authorities where I formulated planning policy, conducted a number of stakeholder consultation and extensive research projects, reviewed and assessed planning applications, ensured conditions stipulated in planning applications were complied with, developed excellent report writing, organisational and time management skills.\r\n \r\nI also have a strong ability to work under pressure to meet deadlines with excellent project management skills and Microsoft Office proficiency. I have excellent report and communications material writing skills and experience processing complex applications. I also have proven interpersonal communication and teamwork skills fostered through being part 
52of teams in private industry, semi-state bodies, public authorities and leisure activities. \r\n\r\nI can be 100 % flexible on the days/hours you would require me to work and I am available to work outside office hours or at alternative locations if needed. \r\n"
53726,29,07716686512,Newry,<blank>,michellemcguinness@live.co.uk,4,Down,2014-02-11,Yes,<blank>,Northern Ireland,No,BT35 7HU,Yes,McGuinness,11 Ballynaleck Road,Camlough,6616af0f4ee4ec75c33b5376f8433e2458a52af1,M,0,<blank>,0,No,0,3 Penalty Points,"After studying HND Estate Management and BSC Environmental Planning, I feel i have an interest in the hosuing industry and wish to develop this further.  My experience in Kingspan Environmental Service has given me confidence in dealing with the general public queries and dealing with these in an efficient manner causing as little hassle to the end-user as possible.\r\nKingspan has also given me the opportunity to further my management career within business where I have the opportunity to manage and develop staff to get the best for the company.  Within a large business like Kingspan I have gained experience in liasing with various departments to get the end result which is required in a quick and efficent timeframe.\r\n",<blank>,No,<blank>
54727,30,00353876431416,palmerstown,<blank>,joannemonks1@gmail.com,1,dublin,2014-02-11,Yes,<blank>,Ireland,Yes,20,Yes,Monks,96 palmerstown drive,<blank>,ab0f8312cea58c4c925a3025c45de89019028efe,j,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
55728,30,00353876431416,palmerstown,<blank>,joannemonks1@gmail.com,1,dublin,2014-02-11,Yes,<blank>,Ireland,Yes,20,Yes,monks,96 palmerstown drive,<blank>,78ff1c327cfdf10896f4307b09995d305e68ec00,j,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
56729,30,016268811,Ballyfermot,0871516628,louisekaiser08@gmail.com,complete,Dublin,2014-02-11,Yes,"I have did voluntary  Facepainting work in the  Cherry Orchard Community Centre at during small fesivals and also at the Blooms festival in aid of One Family, I have also orgnaised a fashion show for charity.",Ireland,No,Dublin 10,Yes,Kaiser,286 Blackditch Road,Cherry Orchard,2038f2347673a4b0322edb728601ab87949adce9,LK,0,2014-02-12,0,Yes,1,<blank>,"I am applying for this post because I feel I would be suited to this position, I understand the privacy and code of ethics involved in working for not for profit organisations, I have the people skills which i developed during my time in the Local employment services and during my time with One family, I have a good understanding of the needs of the clients and I am a strong team player and willing to be hands on, I think  Clanmil would be  a great organisation to work within because I get to help people whilst developing my own skills and awarenesss at the same time.",
57<blank>,No,"I have 5yrs experience working for Ballyfermot Local Employment Service as Reception/Administrator. During which time I gained the relevant experience of providing a professional service to public,   working effectively within the team, adhering to a strict code of ethics, work with clients in an extremely confidential and empathic manner, managing in-house database systems, admin duties such as (typing letters, reports, minutes of meetings, CV\x92s) and offering up-to-date welfare rights information to the public. \r\n\r\nIn addition to this I have experience as a Communications Assistant with \x91One Family\x92. This position allowed me the opportunity to obtain extensive experience in promoting \x91Not for Profit\x92 organisations.\r\n\r\nI have training in all microsoft packages plus a HND n Digital Applications, I also have experience in working towards target  not only from my retail background but also from my  Admin background because making sure clients kept using the services was vital 
58to the service.\r\n\r\nAll of the fore mentioned is relevant to the criteria for this position. I would appreciate any consideration you can give me.\r\n\r\n\r\n\r\n  \r\n"
59730,31,897987,jklkj,<blank>,test771@pfmallon.gmail.com,1,lkjlk,2014-02-11,Yes,<blank>,Northern Ireland,<blank>,lkjl,Yes,Mallon,test,<blank>,ddc1ea42c7d3e94ec45f0c98951b9d0d50d31a2c,test,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
60731,29,07554661211,Newtownabbey,02825666071,jennifer.willis@nihe.gov.uk,1,Co.Antrim,2014-02-11,Yes,<blank>,Northern Ireland,Yes,BT37 9DF,Yes,Willis,65 Dunanney Avenue,Rathcoole,27fb77e0290bdf70faddd6447fa8a986acc83697,J,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
61732,30,0858868038,Tallaght,<blank>,jenner.higgins@gmail.com,1,Dublin,2014-02-11,Yes,<blank>,Ireland,No,24,Yes,Higgins,41 Block B,"Gleann na hEorna, Springfield",e8e0f8c5e59d33a2f30f5c0f0159051e8d1b50f1,J,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
62733,30,00353879776441,Dublin,0035314568715,annmariecassidy@hotmail.com,1,Dublin,2014-02-11,Yes,<blank>,Ireland,Yes,6W,Yes,Cassidy,2a Willington Avenue,Templeogue,c9e7bef296f3c729fdcfcf287c6a326abd374ef4,A,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
63734,30,00353879776441,Dublin,0035314568715,annmariecassidy@hotmail.com,1,Dublin,2014-02-11,Yes,<blank>,Ireland,Yes,6W,Yes,Cassidy,2a Willington Avenue,Templeogue,aa41cf13dce242d0649ae1d0ca7f1af4dddd5889,A,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
64735,30,353879776441,Dublin,0035314568715,annmariecassidy@hotmail.com,4,Dublin,2014-02-11,Yes,Voluntary work for St Judes Summer Project in Templeogue. I helped with taking in subscriptions and making bookings for trips for the children during the summer project.\r\n\r\nCollected for the Dyslexia Association annual collection.,Ireland,Yes,D6W,Yes,Cassidy,2a Willington Avenue,Templeogue,61f6147283966ecb4a0f38dde8487102175640a0,Ann,0,<blank>,0,No,0,<blank>,<blank>,<blank>,No,<blank>
65736,30,0868836500,Clondalkin,<blank>,meehana1@gmail.com,complete,Dublin,2014-02-11,Yes,<blank>,Ireland,Yes,22,Yes,Meehan ,3 Kilcarberry Avenue,Kilcarberry Castle,e39e2fd1aa8d8d17f0524ae96cb240e4098f816a,A,0,2014-02-11,0,No,1,<blank>,"I feel I the necessary skills and experience required for this position. I live in the local area, I am hard working, positive and professional and I have excellent interpersonal skills.",<blank>,No,"Through my time with Bank of Ireland I have gained valuable experience with different computer packages like excel, powering and word as well as their in house systems. I am open to new challenges and I have an eye for detail. I am friendly and professional."
66737,29,07907301509,Mowhan,07907301509,cathal.leonard52@googlemail.com,1,Co.Armagh,2014-02-11,Yes,<blank>,Northern Ireland,Yes,BT60 2eu,Yes,Leonard,51 Corran road,Clady,64681169ef0e7cbebad0f3fd63ec7fb4f78f2608,Cathal Francis,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
67738,29,07907301509,Mowhan,07907301509,cathal.leonard52@googlemail.com,1,Co.Armagh,2014-02-11,Yes,<blank>,Northern Ireland,Yes,BT60 2eu,Yes,Leonard,51 Corran road,Clady,80277930db4ed393bf0baea8fdf7f6cc575049aa,Cathal Francis,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
68739,30,353876642137,Dublin,<blank>,caroldempsey@hotmail.com,1,Dublin,2014-02-11,Yes,<blank>,Ireland,No,22,Yes,Cosgrove,2 Kilmahuddrick Drive,Clondalkin,d01c0fbec56087cc8fee2c644b8a7839c89e10a7,C,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
69740,29,07851152958,Portaferry,02890397269,aaronop1990@hotmail.co.uk,1,Down,2014-02-11,Yes,<blank>,Northern Ireland,Yes,BT22 1LF,Yes,O'Prey,49 Steel Dickson Gardens,<blank>,8fdcf70edb09b4565c3dcb9a4090f2d8833f625c,A,0,<blank>,0,No,0,"in charge of vehicle with excess alcohol in breath, driving without motor insurance",<blank>,<blank>,<blank>,<blank>
70741,29,07851152958,Portaferry,028 9397269,aaronop1990@hotmail.co.uk,4,Down,2014-02-11,No,<blank>,Northern Ireland,Yes,BT22 1LF,Yes,O'Prey,49 Steel Dickson Gardens,<blank>,bb51a31f8362efe633257cc2ad32fb3956f5e663,A,0,<blank>,0,No,0,in charge of vehicle with excess alcohol in breath.  Driving without motor insurance,I am currently employed as a temporary housing officer with FOLD and I am seeking a full-time permanent position as a housing officer - I feel I have gained enough experience to perform in this role and further progress my career in the Social Housing environment. \r\n\r\nWith Clanmil being one of the leading providers of Social Housing in Northern Ireland I feel I can further improve my skills and experience.  ,<blank>,No,<blank>
71742,30,0877927817,Dublin 9,<blank>,smithtracey30@gmail.com,1,Dublin 9,2014-02-11,Yes,<blank>,Ireland,No,D9,Yes,Smith ,54 Shangan Green,Santry Ave,066242ee426dafc21ad0fb446fee179483bc52f4,T,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
72743,31,07825300744,L'Derry,07825300744,rod@live.co.uk,4,L'Derry,2014-02-11,Yes,N/A,Northern Ireland,Yes,BT48 8PY,Yes,O' Donnell,22 Oakbridge Park,<blank>,d32c2dec41cad5ee95508045a9a3748a94c8bf60,RJ,0,<blank>,0,No,0,NONE,"As a hard-working and loyal individual I wish to secure and fulfill a long-term career position and I feel Clanmil housing is the perfect organisation in which to do it.\r\n\r\nI believe that I have the right combination of; experience, skills and knowledge and coupled with my relative youth, fresh ideas and positive mental attitude; to not only make me an ideal candidate, but also a real asset to your organisation.\r\n\r\nI consider myself to be an organised, objective and diligent individual who possesses excellent verbal communication and customer orientation skills. I feel that your company is the type of organisation in which I would excel, and I am convinced that my background, experience and qualifications would make me a perfect fit for this position. ",<blank>,No,<blank>
73744,29,07815509649,Ballygowan,07815509649,david.hamil@hotmail.co.uk,1,Down,2014-02-11,Yes,<blank>,Northern Ireland,Yes,BT23 6JG,Yes,Hamilton,26 Forge Avenue,<blank>,56a645e25bd181da9df37ee779741a3cd3e04beb,D N ,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
74745,29,07815509649,Ballygowan,07815509649,sebulba161282@hotmail.co.uk,1,Down,2014-02-11,Yes,<blank>,Northern Ireland,Yes,BT23 6JG,Yes,Hamilton,26 Forge Avenue,<blank>,64f9f392b04b66cfdcf1ccd6e6d4fa735d154f3d,D N,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
75746,30,086 1982223,Co Dublin,<blank>,tonikavanagh1@hotmail.com,1,Co Dublin,2014-02-11,Yes,<blank>,Ireland,Yes,Co Dublin,Yes,Kavanagh,11 Hillcrest Way,Lucan,ad1f8ebb2a1dfb09f7fd5ac590640e22cfd69e2c,T,0,<blank>,0,No,0,none,<blank>,<blank>,<blank>,<blank>
76747,30,0879319081,Sandyford Industrial estate,<blank>,mounseyr@gmail.com,1,Dublin,2014-02-11,Yes,<blank>,Ireland,No,Dublin 18,No,mounsey,408 The Edges 3,Beacon South Quarter,7d036d26f99f0c2cad215de25c0a520cc1f5450a,r,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
77748,29,07763627905,Craigavon,<blank>,dmckinley189@googlemail.com,5,Armagh,2014-02-11,Yes,<blank>,Northern Ireland,No,BT66 7NR,Yes,McKinley,167 Dromore Road,Donaghcloney,e5471d4f61db0ba3185673aef764fc5030d6edac,DJR,0,<blank>,0,No,1,None,"The position of housing officer with Clanmill housing will give me the opportunity to use my Experience and knowledge to achieve both results and personal development. I feel this position and its requirements best suit me, I would be excited to be given this opportunity and genuinely feel I can add value to the team.",<blank>,No,w
78749,30,0879626076,Lucan,<blank>,magsfogarty@gmail.com,1,Co Dublin,2014-02-11,Yes,<blank>,Ireland,No,ROI,Yes,Fogarty,27 Liffey Crescent,Ballyowen,e89701b45414a7c7aee79509e2aba8336f2a3ddd,M,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
79750,30,0879626076,Lucan,<blank>,magsfogarty@gmail.com,5,Co Dublin,2014-02-11,Yes,<blank>,Ireland,No,ROI,Yes,Fogarty,27 Liffey Crescent,Ballyowen,e2e0e950c82a9ed4e364218bda5e587af098c19a,M,0,<blank>,0,No,1,<blank>,"I am interested in a career with Clanmil Housing as its reputation for investing in its workforce is well known through its ISO and Investors in people accreditation. As a service focused, hardworking individual I am seeking to work within a thriving customer focused company such as this allowing me to build upon my previous experience forging an exciting and rewarding career. ",<blank>,No,klkgk
80751,30,0868164789,Lucan,<blank>,clairsaul@gmail.com,1,Co. Dublin,2014-02-11,Yes,<blank>,Ireland,<blank>,Co. Dublin,Yes,Saul,16 Rossberry Terrace,<blank>,1c747480f5254fc792772571e86c94b85667d4fe,C,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
81752,30,0872688838,LEIXLIP,0872688838,nikki.ruck@hotmail.com,4,KILDARE,2014-02-11,Yes,"I have volunteered at the DSPCA to help with assistance of the over crowding of dogs, cats and horses.",Ireland,No,KILDARE,Yes,RUCK,17 RINAWADE RISE,LEIXLIP,fc240fcf747ea659f809bedcc995495ebeb48337,NR,0,<blank>,0,No,0,<blank>,"As I have worked in a housing association before I understand the difference between working for a profit orientated company and working for a non profit organisation. There is a sense of satisfaction in giving back to the community, particularly to people who are in need of housing.\r\n\r\nAlso, administration is an area which I enjoy working in and one I would like to return to.",<blank>,No,<blank>
82753,30,353877846883,Louisa Valley Leixlip,<blank>,noelle@oconnorgrennan.com,2,Kildare,2014-02-11,Yes,<blank>,Ireland,No,n/a,Yes,O\\'Connor,9 The Park,<blank>,5d7c6b41a332a954bfbf96e83927ce0f03f7acbf,Noelle,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
83754,29,07525189000,Dungannon,02887726856,mccanntracey@gmail.com,1,Tyrone,2014-02-12,Yes,<blank>,Northern Ireland,No,BT716EF,Yes,McCann,36 Ranfurly Road,<blank>,a8e535af3d876a6f026ee6c23a9258fdc1f64b54,TM,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
84755,29,02887726856,Dungannon,07525189000,mccanntracey@gmail.com,1,Tyrone,2014-02-12,Yes,<blank>,Northern Ireland,No,BT716EF,Yes,McCann,36 Ranfurly Road,<blank>,2be7c4f7ecef1b423864c5f2a9060aa5b1f4c1c5,TM,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
85756,30,0857227018,Dublin,<blank>,sabrina.smart@yahoo.ie,1,Dublin,2014-02-12,Yes,<blank>,Ireland,<blank>,22,Yes,Smart,96 Monksfield Heights,Clondalkin,0b382d3df1de35bb9607417e0c76a0ecc68f0584,S,0,<blank>,0,Yes,0,None,<blank>,<blank>,<blank>,<blank>
86757,29,07849952013,Newtownards,02890471515,andyhaylett@yahoo.co.uk,complete,Down,2014-02-12,Yes,I have conducted unpaid voluntary work in the Newtownards Gateway Club helping people with disabilities.  I ave provided assistance in my local church youth club also.,Northern Ireland,No,BT23 4SY,Yes,Haylett,2 Eileen Terrace,Belfast Road,3c5880da1ef6627abb16f53a955feddc10893a21,A T,0,2014-02-14,0,No,1,N.A,"I am an enthusiastic, hardworking and dedicated professional person with extensive experience in the property management industry. I have been extremely interested in a change of career and I belive have the skills and ability to be an asset to your company. I possess exceptional communication skills, both written and verbal, and I am able to instil trust and confidence in people from all backgrounds. I have excellent negotiation, sales and marketing skills and work well under pressure. I can demonstrate a strong ability to manage projects from conception through to successful completion. I am keen to build on 
87my existing skills and adapt to a new and challenging role.",N.A,No,"I am an enthusiastic, hardworking and dedicated professional person with extensive experience of property management.  I possess exceptional communication skills, both written and verbal and am able to instil trust and confidence in people from all backgrounds.\r\n\r\nI have excellent negotiation and man management skills and work well under pressure. I can demonstrate a strong ability to manage projects from conception through to successful completion.\r\n\r\nI am a proactive and self motivated individual with a logical who provides a approach to challenges.  I can perform effectively on my own or as part of a team.  I am keen to build on my existing skills and adapt to a new and challenging role.\r\n\r\nI believe that I meet all the requirements set out in the criteria for this position.  It is noteworthy that I have eleven years working experience in the property industry, nine of which specifically relate to property management.  In my 
88current role with UPS Rental Division I oversee 1200 managed properties ensuring that all clients and tenants receive a high level of service.  This role involves filling property voids, management of tenant arrears, periodic inspections and dealing with tenants maintenance issues.  On a day to day basis I perform a variety of day to day tasks including meeting tenants at property for inspections, signing leases, collection of rent, answering telephone calls in the office, dealing with complaints, resolving disputes etc.  I have exceptional working knowledge of all areas of property management and feel I could be a massive asset to your company.\r\n\r\nI have my own car for business use and have worked in the Newtownards and Ards Peninsula for 4 years.  I also have a great working knowledge of all areas of Belfast.  I have excellent verbal and computer skills and would welcome an opportunity to discuss my suitability further at interview."
89758,29,0283080876,Crossmaglen,07724521690,ciaraloye1@gmail.com,1,Co Down,2014-02-12,Yes,<blank>,Northern Ireland,Yes,BT35 9EU,Yes,Loye,23 Lismore Park,<blank>,6d31d344237a2c854c41ba371c235efa51bd8894,C,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
90759,29,02830860876,Crossmaglen,07724521690,g1370200@qub.ac.uk,1,Down,2014-02-12,Yes,<blank>,Northern Ireland,Yes,BT35 9EU,Yes,Loye,23 Lismore Park,<blank>,34bfc89e212caeeeea24370717e8738a36a57fed,C,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
91760,30,086 2290401,Balbriggan,<blank>,VeronicaDonohoe09@gmail.com,4,Co. Dublin,2014-02-12,Yes,<blank>,Ireland,<blank>,Dublin,Yes,Donohoe,43 ,Castlelands,4b5bc26b5ba2b622da2aea8087540f51f1be84e4,VG,0,<blank>,0,No,0,<blank>,"I took time out to raise my family and returned to education in 2008 in order to update my skiils and to gain confidence in returning to the workplace. I was offered the CE position with the Citizens Information service in June 2010 which has provided me with training and knowledge in dealing with clients who required assistance with various aspects of entitlements e.g. social welfare entitlements, educational supports, family law issues as well as vunerable clients who presented with issues of homelessness. The role required non-judgemental, confidential and emphatic skills, together with excellent communication, both verbal and written skills. Working as part of a team in order to provide the best outcome for the client moving forward. I wish to utilise these skills in a new environment 
92and to add to these and continue to learn.",<blank>,No,<blank>
93761,30,0862202959,Athy,<blank>,stephen_59@eircom.net,1,Kildare,2014-02-12,Yes,<blank>,Ireland,No,00,Yes,Shannon,"Apartment 3, Ricklian Place",St. John's Lane,01e881a92ad9ddaf8466832303579e9bb423abd1,S,0,<blank>,0,No,0,2 penalty points,<blank>,<blank>,<blank>,<blank>
94762,29,07792468915,Kilmacolm,07792468915,kathrynkelly3@hotmail.com,complete,Scotland,2014-02-12,Yes,<blank>,United Kingdom,Yes,PA13 4DL,Yes,Kelly,Hunterslea,T/R Gillburn Road,e0814719e13cfb77d4881be7481511998b803c54,K E,0,2014-02-14,0,No,1,None,I have worked in the housing field since leaving university and would like to move back to Northern Ireland but still stay in the same field of work.  I feel given my different housing posts held I would be able to bring a range of varied skills to the post.,<blank>,No,I have owrked in the field of housing since finishing university.  I am used to managing staff and has done so in many differnt role.  I have also mentored many new starts and student placements over the years also.  I am used to providing a top class service to both tenants and owners in the community helping to create save and healthy environments for them to live in.  I work closley with neighbourhood groups and actions points that are raised to me by them in my role to try to bring a better service 
95to them.  I am used to working in a fast paced office environment and working towards targets.  I am slo used to prepairing reports and writing strategies in line with the Local Housing Strategy for the Council.
96763,30,0862930555,Clondalkin ,NULL,anne-marie-kearns@hotmail.com,1,Dublin ,2014-02-12,Yes,<blank>,Ireland,No,22,Yes,Bissett,28 Wheatfield Crescent,<blank>,2e1cd16b9b72e2b5712b104444dc1c0af6787746,AM,0,<blank>,0,No,0,Full Clean Irish issued Driving Licence,<blank>,<blank>,<blank>,<blank>
97764,29,07702092370,Carrickfergus ,<blank>,neilgetty123@hotmail.com,1,Antrim ,2014-02-12,Yes,<blank>,Northern Ireland,Yes,Bt38 7ge,Yes,Getty,21 greenedge court ,<blank>,478a0e96a433d5abd0dfb8472996e31aaed7903c,N,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
98765,29,07557966344,Newtownabbey,02890312272,chegeronimo@yahoo.com,1,Antrim,2014-02-12,Yes,<blank>,Northern Ireland,Yes,BT36 7HF,Yes,Houston,4 Vandyck Gardens,<blank>,fe39aca500ab089547ccfacf63a04d7d8602468c,NG,0,<blank>,0,No,0,none,<blank>,<blank>,<blank>,<blank>
99766,29,07557966344,Newtownabbey,02890312272,chegeronimo@yahoo.com,1,Antrim,2014-02-12,Yes,<blank>,Northern Ireland,Yes,BT36 7HF,Yes,Houston,4 Vandyck Gardens,<blank>,8bc444972025bcdd1024c25df650c1f121c1a312,NG,0,<blank>,0,No,0,none,<blank>,<blank>,<blank>,<blank>
100767,30,0860683177,Dublin 22,<blank>,lindamagee2008@hotmail.com,1,Ireland,2014-02-12,Yes,<blank>,Ireland,No,22,Yes,magee ,51 moorfield drive,clondalkin,a48fac77767ab8b32a29fc4d5d4d146a4db6047d,lm,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
101768,30,085 2747822,Dublin,01 8363416,paulaculligan@lycsctc.ie,1,Dublin ,2014-02-12,Yes,<blank>,Ireland,Yes,15,Yes,Kinsella Culligan,34 Littlepace park,Clonee,68a041b41d18c78b4ae138a3f56fc488f8d15a94,P.K,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
102769,30,0860683177,Dublin 22,<blank>,lindamagee2008@hotmail.com,1,Ireland,2014-02-12,Yes,<blank>,Ireland,<blank>,22,Yes,magee ,51 moorfield drive,clondalkin,9c2898156f30c473f19514f503b7c96a3717868e,lm,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
103770,30,085 2747822,CLONEE,01 8363416,PAULAJKINSELLA@YAHOO.COM,complete,DUBLIN,2014-02-12,Yes,Lourdes Youth Community Services - working with children 9 - 13 years in after school club \r\nKCCP workinf with persons suffering from addiction ,Ireland,Yes,15,Yes,KINSELLA CULLIGAN,34 LITTLEPACE PARK,CLONEE,68a041b41d18c78b4ae138a3f56fc488f8d15a94,P.K,0,2014-02-12,0,No,1,<blank>,"I love working in administration and I love working within the community sector, working in an enviroment that helps improve a persons life in what i want to do and i am studing this at the moment in social care. i want to be involved within community work and feel i would be a great asset to yourselves.",<blank>,No,I am a well organised individual with strong administrative skills and invaluable experience working in a community training center in Dublin\x92s north inner city.  I am highly focused with a comprehensive knowledge of the administration requirements needed to efficiently carry out all clerical aspects associated with the 
104community development sector. I am very easy going and really love working in a community based setting.
105771,30,0857859177,Tallaght,014597756,louise283@hotmail.com,1,Dublin,2014-02-12,Yes,<blank>,Ireland,Yes,24,Yes,Dunne,6 Brookview Court,<blank>,628ef012ca7a56e279278e813518c3114c051cd9,L,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
106772,30,0857859177,tallaght,014597756,louise283@hotmail.com,1,Dublin,2014-02-12,Yes,<blank>,Ireland,Yes,24,Yes,Dunne,6,Brookview court,cfae0d57e2a06c77bb5059a7c8927b22bfb176c1,L,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
107773,29,07889850057,Downpatrick ,<blank>,danielmcgarrity@live.co.uk,1,Down,2014-02-12,Yes,<blank>,Northern Ireland,Yes,Bt307pp,Yes,Mcgarrity,2 seaview avenue,Killough,e96d4cca751b2088beefd07c3fc8e472a57d33b3,D,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
108774,31,02879650953,TOOMEBRIDGE,02871309702,FERGAL.KELLY@BTINTERNET.COM,1,ANTRIM,2014-02-12,Yes,<blank>,Northern Ireland,Yes,BT41 3QT,Yes,KELLY,219 STAFFORDSTOWN ROAD,<blank>,c4a280f85ccd92eed35dd7bc8cec81018621e29d,M M,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
109775,31,02879650953,TOOMEBRIDGE,02871309702,FERGAL.KELLY@BTINTERNET.COM,1,ANTRIM,2014-02-12,Yes,<blank>,Northern Ireland,Yes,BT41 3QT,Yes,KELLY,219 STAFFORDSTOWN ROAD,<blank>,498f89520cf877f72308429ae3cc05c875337d11,M M,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
110776,31,02879650953,TOOMEBRIDGE,02871309702,fergal.kelly@btinternet.com,1,ANTRIM,2014-02-12,Yes,<blank>,Northern Ireland,Yes,BT41 3QT,Yes,KELLY,219 STAFFORDSTOWN ROAD,<blank>,2cd7c18dd61d26a81792f4961c8659c110ad5cf4,M M,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
111777,29,07823444019,Glengormley,<blank>,Erwinl@belfastcity.gov.uk,1,Antrim,2014-02-12,Yes,<blank>,Northern Ireland,Yes,Bt36 4ab,Yes,Erwin,8 Blackrock Lane,<blank>,fa4e5b7da5850ac5acfc84add454e8f2770a6cd6,L,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
112778,29,07823444019,GLENGORMLEY,<blank>,Erwinl@belfastcity.gov.uk,1,ANTRIM,2014-02-12,Yes,<blank>,Northern Ireland,Yes,BT36 4AB,Yes,ERWIN,8 BLACKROCK LANE,<blank>,a82ccca6e53e457bff25281295e50b5536525289,L,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
113779,29,07790296461,BELFAST,01217125335,Fionaanderso@gmail.com,complete,Antrim,2014-02-12,Yes,I am currently volunteering for Housing Rights Service providing housing advice to the public.\r\n\r\nI have also been volunteering for the Warzone Centre helping fund-raise and manage events.,Northern Ireland,No,BT11 9NG,Yes,Anderson,18 Horn Walk,Lenadoon,2efc9b11ff764498162a9ab27a8dc4e2a4c40fad,SD,0,2014-02-13,0,No,1,<blank>,I want to get my housing career back on track. I remain passionate about housing and want to make use of all my experience and training.,<blank>,No,"I have completed a Post Graduate Diploma in Housing at the University of Ulster (Cert CIH) and am a member of the Chartered Institute of Housing.\r\nI have worked in Housing Management in various roles for approximately eight years. I have also worked in Customer Service, Retail and Collections (Credit Control). I have a lot of experience of putting customers first and received many commendations from customers for a job well done. This was 
114incentivised in NIE and at times in my current role as well meaning that evidence was required and provided on numerous occasions).\r\nAs a Credit Controller I also have a lot of experience of influencing customers toward a desired agreement. This is evidenced in my high figures for cash collected and kept promise ratio in my current role, which again I have been recognised for in awards received monthly, bonus paid, and performance related pay increases.\r\nI have dealt with all aspects of Housing Management including Allocations and Transfers, Rent and Arrears, Nuisance and Anti Social Behaviour, Scheme Management, Housing and general advice, House Sales, and Repairs and Adaptations to property.\r\nI have attended advice centre offices for Helm on sites, meetings with Tenants and Joint Management partners, and site meetings where new build construction was ongoing.\r\nI am diligent, hard working and capable, educated, well spoken and eloquent. I have honed my communication skills via my experience dealing 
115with the public, business customers, external agencies and public representatives in person and in writing via post and Email.\r\nI also set up my own business providing entertainment as a DJ (Belfast DJs) and organised my own charity events (motorcycle ride outs) as well as contributed to many other charitable events such as sponsored walks etc."
116780,29,07870 696633,BELFAST,<blank>,lisa_mckeester@yahoo.co.uk,complete,DOWN,2014-02-12,Yes,<blank>,United Kingdom,No,BT5 5JY,Yes,MILLS,193 GREENVILLE ROAD,<blank>,6175031867e2366cf06c3bca8da913efefc9510e,L,0,2014-02-13,0,No,1,NONE,"I AM APPLYING FOR THIS POST AS I BELIEVE I HAVE A GREAT DEAL TO CONTRIBUTE TO THE HOUSING INDUSTRY IN TERMS OF SUPPORTING THOSE IN NEED. THROUGHOUT MY ALMOST 7 YEAR EMPLOYMENT IN TENANCY AND PROPERTY MANAGEMENT I HAVE WORKED IN THE PRIVATE SECTOR. I NOW FEEL THE TIME IS RIGHT FOR A NEW CHALLENGE AND TO PURSUE MY INTEREST IN THE MANAGEMENT OF SOCIAL HOUSING FOR THOSE WITH THE GREATEST ECONOMIC AND SOCIAL NEED.\r\n\r\nI FEEL THIS ROLE IS IDEALLY SUITED TO SOMEONE OF MY SKILL SET AND THAT I HAVE A GREAT DEAL TO OFFER NOT ONLY CLANMILL, BUT THEIR TENANTS AND WIDER COMMUNITY SA A WHOLE.\r\n",<blank>,No,"HAVING GRADUATED WITH A BSC (HONS) DEGREE IN ESTATE MANAGEMENT AND WORKED IN PROPERTY/ TENANCY MANAGEMENT FOR APPROACHING 7 YEARS, I HAVE THE NECESSARY SKILLS AND EXPERIENCE TO FULFIL 
117THE HOUSING OFFICER JOB ROLE.\r\n\r\nDURING THIS TIME, I HAVE SUCCESSFULLY ENSURED A PROFESSIONAL SERVICE IS PROVIDED TO BOTH TENANTS AND LANDLORDS. I CURRENTLY MANAGE AROUND 50 PROPERTIES FOR NUMEROUS CLIENTS. I AM RESPONSIBLE FOR COLLECTION OF RENT, MANAGEMENT OF REPAIRS AND MANAGEMENT OF SHARED SERVICES OF MULTI- TENANTED BUILDINGS (E.G. SECURITY GUARDS, DOMESTIC ASSISTANTS.) IN ADDITION, I AM ALSO RESPONSIBLE FOR CARRYING OUT VIEWINGS OF VACANT PROPERTIES, AS WELL AS 6 MONTHLY AND DETAILED FINAL INSPECTIONS, I.E. INVENTORY REVIEW AND STATE OF REPAIR REPORTS. I ALSO CARRY OUT RENT REVIEWS AND LEASE RENEWALS FOR OUR CLIENTS AND PROVIDE THEM WITH COMPARABLE EVIDENCE OF RENTAL INDICATORS.\r\n\r\nI HAVE COLLECTED RENT ARREARS IN A TIMELY AND ULTIMATELY SUCCESSFUL MANNER, SETTING UP PAYMENT PLANS IN ORDER TO ENSURE LANDLORDS RECEIVE FUNDS AS QUICKLY AS POSSIBLE BUT ALSO MAKING SURE THAT THE TENANT CAN MEET THEIR FINANCIAL OBLIGATION WITHOUT FINANCIAL INSTABILITY. I ALSO CALCULATE AND HANDLE MONIES RECEIVED AND 
118ENSURE THEY ARE HANDLED EFFICIENTLY AND IN ACCORDANCE WITH POLICIES AND PROCEDURES, THIS INCLUDES BOTH RENT AND SERVICE CHARGE INCOME.\r\n\r\nI HAVE DEMONSTRATED THE ABILITY TO WRITE PROFESSIONAL REPORTS FOR SURVEYS THAT HAVE BEEN CONDUCTED AND THESE OFTEN MUST ADHERE TO STRICT DEADLINES IMPOSED BY SOLICITORS, BANKS AND VENDORS.\r\n\r\nI LIAISE REGULARLY WITH PROFESSIONAL BODIES, SUCH AS FIRE SERVICE OF NORTHERN IRELAND AND CHUBB (FIRE RISK ASSESSMENTS), IN ORDER TO MEET CURRENT REGULATIONS. I ALSO LIAISE WITH DOE NI AND THE HEALTH AND SAFETY EXECUTIVE TO ENSURE COMPLIANCE WITH HEALTH AND SAFETY POLICY.\r\n\r\nTHROUGHOUT MY EMPLOYMENT I HAVE MANAGED MANY CONTRACTORS RANGING FROM ELECTRICIANS AND PLUMBERS TO HANDYMEN AND DOMESTIC ASSISTANTS. THIS MANAGEMENT INVOLVES SETTING UP WORK AND APPRAISING PERFORMANCES, PROVIDING FEEDBACK TO ENSURE ALL WORK CARRIED OUT MEETS THE EXPECTATIONS OF OUR LANDLORDS AND TENANTS.\r\n\r\nFOR THE DURATIONS OF MY TIME AT MCQUOIDS, I HAVE HAD TO WORK TO STRICT DEADLINES, REQUIRING 
119THE NEED FOR SELF MOTIVATION AND LEADING THE MOTIVATIONS OF THE TEAM AROUND ME. THIS HAS ALSO REQUIRED THE ABILITY TO PLAN AND ORGANISE BOTH MY OWN AND OTHERS WORKLOADS, IN ORDER TO DELIVER A HIGH QUALITY AND PROFESSIONAL SERVICE. I REGULARLY ATTENDED, CHAIR AND MINUTE STAFF MEETINGS.\r\n\r\nI HAVE EXCELLENT COMPUTER SKILLS, INCLUDING ALL ASPECTS OF THE MICROSOFT OFFICE SUITE OF PROGRAMS AND AM QUICK TO PICK UP NEW SOFTWARE AS THE NEED ARISES. THIS HAS BEEN DEMONSTRATED DURING MY EMPLOYMENT WITH MCQUOIDS AS NEW SYSTEMS HAVE BEEN INTRODUCED. I HAVE ALSO BEEN ASKED ON MANY OCCASIONS TO TRAIN OTHER MEMBERS OF STAFF, MOST RECENTLY TRAINING ALL EMPLOYEES IN A NEW HOUSING MANAGEMENT SYSTEM.\r\n\r\nI ALSO HOLD A FULL, CLEAN DRIVING LICENSE AND HAVE ACCESS TO MY OWN VEHICLE. I AM KEEN TO TRAVEL AS THE ROLE DICTATES AND AM WILLING TO WORK EVENINGS AND WEEKENDS AS AND WHEN REQUIRED."
120781,29,07823444019,GLENGORMLEY,<blank>,ERWINL@BELFASTCITY.GOV.UK,1,ANTRIM,2014-02-13,Yes,<blank>,Northern Ireland,Yes,BT36 4AB,Yes,ERWIN,8 BLACKROCK LANE ,<blank>,9a7ac8b1ba80e614432c186e88929c7c88f4decd,L,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
121782,29,02891818605,Newtownards,91829784,Joelfraser007@gmail.com,2,Down,2014-02-13,Yes,<blank>,Northern Ireland,No,BT23 4UP,Yes,Fraser,2 Whitesides,<blank>,882a9c23e5a16c8cbd85a1084d3d5e5bbf273117,JI,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
122783,29,07769210403,Newtownards,<blank>,Monty2k74@hotmail.com,1,Down,2014-02-13,Yes,<blank>,Northern Ireland,Yes,BT23 4BY,Yes,Montgomery,33 Judes Crescent,<blank>,446a439e4513c51af9f53c06a91e42bb50363d63,RP,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
123784,29,79645854,Maghera,<blank>,mariajamcguigan01@hotmail.co.uk,1,Derry,2014-02-13,Yes,<blank>,Northern Ireland,No,BT465JU,Yes,McGuigan,3 Fallalea Lane,<blank>,b1ebdf1211ef423a9428741d9e74738ed8b18d78,M,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
124785,29,79645854,Maghera,<blank>,mariajamcguigan01@hotmail.co.uk,1,Derry,2014-02-13,Yes,<blank>,Northern Ireland,No,BT465JU,Yes,McGuigan,3 Fallalea Lane,<blank>,e7b7545fc18617a8f8ce64762fbf9573651ab78b,M,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
125786,31,87978978,kjhkhj,<blank>,171717@pfmallon.gmail.com,3,kjhkjh,2014-02-13,Yes,<blank>,Northern Ireland,<blank>,kjhkh,Yes,jkhkhj,kjhkjhk,<blank>,2eae9d8feb4e758a5663a966bc14eda2d457269c,jh,0,<blank>,0,Yes,0,clanmil_jobs,dfgdfg,<blank>,<blank>,<blank>
126787,29,07525189000,Dungannon,028 87729086,mccanntracey@gmail.com,1,Tyrone,2014-02-13,Yes,<blank>,Northern Ireland,No,BT71 6EF,Yes,McCann,36 RanfurlyRoad,<blank>,8779a813d220e2fe0cd8a1d0173fa11d28662504,TM,0,<blank>,0,No,0,N/A,<blank>,<blank>,<blank>,<blank>
127788,29,07525189000,Dungannon,028 87 729086,mccanntracey@gmail.com,complete,Tyrone,2014-02-13,Yes,n/a,Northern Ireland,No,BT71 6EF,Yes,McCann,36 Ranfurly Road,<blank>,e56b9f74afce891d7f3f82533b9a68611f30efdc,TM,0,2014-02-14,0,No,1,<blank>,"I am applying for the full time position as I have studied and worked in a housing / built environment field for approximately ten years this includes a year long placement working as a junior Architectural Technologist for a small architectural practice based in Blackrock Dublin.  My job satisfaction working within the built environment has always been very high.  Given my more recent employment as a production supervisor has allowed me to develop people management skills, I have less job satisfaction working in the pharmaceutical field.",<blank>,No,"Having studied and gained a third level qualification studying Architectural Technology and Management including a diploma in industrial studies and working within the built environment field for approximately ten years, I 
128have developed an excellent understanding for both building specification and design.  This has included providing design energy consultation having previously gained accreditation for design energy assessments for both existing and newly built dwellings.  \r\n\r\nI have been exposed to guidelines set out by housing associations for both scheme design and handover stages alongside statutory body regulations and requirements. As an Architectural Technologist my post was based in a small Architectural practice, in which I was heavily involved in the implementation of both ISO 9001 and ISO 14001.  During the course of my employment I as part of a team, maintained standard policies with continued upkeep of standard filing systems and had direct contact with clients for both meeting and greeting and holding professional meetings to discuss scheme designs etc.  \r\n\r\nMy more recent employment post as a Production Supervisor has involved the management of a team of ten production operators, ranging from operator 
129to more senior grade 3 levels.  This challenge has enhanced my people management skills, developed an understanding for personnel development and provided me with management skills I was not previously exposed to due to the size of the business I was previously employed in.  \r\n\r\nAs a Production Supervisor I am required by management to continually report on Key Performance Indicators for which I and the department are responsible for delivering and improving upon.  This post has required me to compile  standard operating procedures for use in production and quality investigation reports for both internal quality and external customer review and approval.  I am responsible for tracking and monitoring personnel development which involves maintaining high training percentage rates on a training management system for my own team and the primary department. \r\n\r\n\r\n\r\n\r\n"
130789,29,07707519673,belfast,07707519673,catherinelynch425@hotmail.com,1,antrim,2014-02-13,Yes,<blank>,Northern Ireland,Yes,bt367jp,Yes,lynch,4 glenhurst drive,<blank>,2a27fed767111e30ce0751408f786dff1c9e62a6,c,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
131790,29,07707519673,belfast,07707519673,catherinelynch425@hotmail.com,2,antrim,2014-02-13,Yes,<blank>,Northern Ireland,Yes,bt367jp,Yes,lynch,4 glenhurst drive,<blank>,bfe1ba2ec51aa7e04c297ec52145c47f8e50220f,c,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
132791,31,07706892455,London,<blank>,padhraig_mckernan@tvha.co.uk,1,Greater London,2014-02-13,Yes,<blank>,Northern Ireland,Yes,SW19 6LF,Yes,McKernan,74 Winterfold Close,<blank>,b597bfec34816b045d672ecdf9423b072b11bb39,P,0,<blank>,0,No,0,6 penalty points,<blank>,<blank>,<blank>,<blank>
133792,31,dfdf,sdfsd,<blank>,paulmallon@ntlworld.com,2,sdfsd,2014-02-13,No,<blank>,Northern Ireland,<blank>,dfdf,Yes,sdfsdf,sdfsdf,<blank>,b21c00847c23745464eaf0f9d0613f8d216c14ba,df,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
134793,30,0834493242,Clane,0834493242,lyndall.drennan@gmail.com,1,Kildare,2014-02-13,Yes,<blank>,Ireland,Yes,0000,Yes,Drennan,145 Loughbollard,<blank>,71486aaa2be3d7aa38daa1e0ff4087d4b95009d8,L,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
135794,30,0834493242,Clane,<blank>,lyndall.drennan@gmail.com,4,Kildare,2014-02-13,Yes,<blank>,Ireland,Yes,0000,Yes,Drennan,145 Loughbollard,<blank>,193e74001ca085f95211be7405fc94316b6fa866,L,0,<blank>,0,No,0,<blank>,"I am applying for this post as the position advertised is inline with my career skills, ability and history. I have previously worked for Not for Profit organisations and I believe in the work that Not for Profit organisations do and in particular stand for. I have the knowledge and experience required and as I have recently returned from Australia to Ireland I am aiming to re-establish myself in the Irish workforce.  ",<blank>,No,<blank>
136795,30,01-4936423,Rathfarnham,<blank>,lizbethnolan@gmail.com,complete,Dublin ,2014-02-13,Yes,"I volunteered in a cancer drop in centre in Tallaght last year, operating the centre one morning a week with another volunteer, attended evening events and helped with fund raising.",Northern Ireland,No,16,Yes,Nolan,2 Templeroan Court,Knocklyon,3c6aeb283f9fa133ec2fc2562fefda7dfd75546e,EB,0,2014-02-13,0,No,1,<blank>,I am interested in a challenging and varied post where I could use the skills I have developed over the past 25 years in office administration.  I enjoy working as part of a team and dealing with people.  I also like being kept busy.  This role seems to offer all of the above and the opportunity of supporting people in the community. ,<blank>,No,I have over 25 years experience working for large multinational organisations that have very high standards.  I have remained with all of these companies for a long period of time and met with the objectives of the roles to a high standard.  I am a teamplayer and 
137a reliable worker.  I enjoy dealing with people.  With my HR background I have experience dealing with sensitive issues in a professional and confidential manner.  I have excellent computer skills.  I would hope to contribute to this position from day one.  
138796,29,07737487684,Belfast,07737487684,j.mcgreevy@ntlworld.com,4,Antrim,2014-02-13,Yes,"From August 2011, I have undertaken the voluntary role of Industrial Trade Union Rep within Royal Mail on behalf of the Communications Workers Union. In January 2014 I was elected into the role of Educational Officer for the NI Combined Branch within the Unite Union. I have spent many years as a volunteer at St Pauls GAC in west Belfast and have been the Community Development Officer at the club since November 2012. \r\nIn 2002 I volunteered with the Simon Community whilst serving in the Irish Defence Forces. I\\'ve had short term voluntary experiences with a number of community and voluntary agencies including AGE NI, Colin Neighbourhood Partnership and Saint Vincent De Paul. I have also volunteered for statutory bodies such as the Belfast City Council, Youth Justice and the PBNI in recent years.   ",Northern Ireland,Yes,Bt11 9js,Yes,McGreevy,11 Suffolk Avenue,<blank>,db7a879f0ed2114e6fe1922b6547c2b1178f9d32,JL,0,<blank>,
1390,No,0,n/a,n,<blank>,No,<blank>
140797,30,0879866217,Athy,0879866217,upkildare@gmail.com,4,Kildare,2014-02-13,Yes,"Athy Community Arts Centre, Samaritans, Volunteer Cook with Aged Charity",Ireland,Yes,000,Yes,Walsh,12 Lower St Joseph's Tec,<blank>,aac4109199a732168a2da19b82d644b28d693e90,CW,0,<blank>,0,Yes,0,None,I combine the administration skills with a lived knowledge of the people who represent the client group. I understand the need to keep accurate and exact records. In my previous job I reported to health service who demand meticulous records. I am very familiar with the social housing area having worked closely with the County Council Housing Departments as well as the independent housing associations. I am aware of the social supports for tenants and the application processes. I would appreciate the opportunity to expand on any of these issues at interview.  ,<blank>,No,<blank>
141798,29,07714163541,Newry,<blank>,nicolamccamley@outlook.com,complete,Down,2014-02-13,Yes,"In July 2007 i went to Lourdes to help the sick and elderly, and in February 2008 i went to Romania out to the orphanages to care for sick and deprived children and also the elderly. ",Northern Ireland,Yes,BT35 6LW,Yes,McCamley,144 Tandragee Road,Jerrettspass,1a7c0a5e68ed55bbb18aa50e85d05c4b1745d82c,N,0,2014-02-13,0,No,1,<blank>,I have a keen interest in housing in the social sector. I am  a graduate just out of University of Ulster with a degree in Housing Management finding it increasingly difficult to get a job in the sector. I may not have the 24months experience required but i do have 16months which will prove i am a valuable member of staff to have especially for a Housing team. I am eager and quick to learn and would love a chance to shine as a Housing Officer for Clanmill.,<blank>,No,"I completed my university placement at Trinity Housing LTD which allowed me to establish the many skills and requirements needed 
142to undertake the roles associated with being a housing officer in the social rented sector. Gathering both my experience from Trinity and knowledge from my housing management course I am confident in knowing I could meet the expectations for this given role.\r\n\r\nMy daily work entailed the general housing officer duties such as dealing with tenants and service users enquiries and issues for example assessing and interviewing prospective tenants for vacancies; managing arrears and instigating enforcement action in respect of breaches of tenancy conditions; representing the Association in Court; and responding and resolving informal and formal complaints regarding anti-social-behavior; resident dissatisfaction on service delivery issues; allocations and producing associated reports; visits to tenants; sign \x96ups etc.\r\n\r\nOne of my roles whilst working at Trinity was to attend a sheltered scheme, where I gained experience working with elderly tenants and assisted them in any troubles they were having 
143within their property, for example, queries they had in regards to their tenancy or maintenance issues etc. With good patients and excellent people skills I was able to do this with great ease and little hesitancy. Through the experience with working with both elderly and vulnerable tenants I understand the importance of respecting confidentiality. \r\n\r\nI have also experience in managing my own delegated area (patch) in which I formed positive relationships with my tenants and responding to all their tenancy/leasing enquiries and also enquiries from other agencies such as Northern Ireland Housing Execuitiv, other Associations and SocialSecurity. I was involved with Community Lisason groups and involving residents in the management of their estate, through positive promotion of participation options, and instigating formal and informal consultation exercises.\r\nAnother aspect of the job was ensuring maintenance of properties both void and occupied. I efficiently managed the void properties within my patch,
144 ensuring maintenance inspections were carried out and inspecting maintenance of properties before tenancies began and after tenancies end including carrying out inspections and ensuring necessary remedial works are undertaken in liaison with the maintenance department.\r\n\r\nIn May 2013 Trinity contacted me to return to temporary position in the Care & Support department covering a Supported Housing Officer role. This involved sitting on allocation panels with other liaising organisations making and deciding on allocating housing to vulnerable individuals.\r\n\r\nIn this role i demonstrated an understanding of working directly with vulnerable people such as tenants with ill health, elderly, and disabled individuals.\r\n\r\nI helped in providing tenant\x92s on-going help and support to residents enabling them to successfully manage their move-on tenancy or ensure tenancies are renewed. I assisted tenants in accessing education, training and employment opportunities and to support them in their placements; 
145and also prepared residents for independent living by offering advice and support on practical issues such as budgeting.\r\n\r\nI am an enthusiastic and driven individual who possesses excellent communication skills and can create effective working relationships with a wide range of people, with the key skills to assist with housing duties, supported housing schemes along with housing management.\r\n"
146799,29,447592011506,belfast,<blank>,mmcilvenny1@live.co.uk,1,Northern Ireland,2014-02-13,Yes,<blank>,United Kingdom,Yes,bt170jd,Yes,Mcilvenny,40 glengoland park,<blank>,c1ea6087c3faa31bfda92614c3b3a58e3f7c2dc1,Mark,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
147800,29,07592011506,belfast,<blank>,mmcilvenny1@live.co.uk,2,antrim,2014-02-13,Yes,Work placement from university for two weeks in 1st year in reeds rains estate agents and 2 weeks in 2nd year in reeds rains estate agents.,Northern Ireland,Yes,bt170jd,Yes,Mcilvenny,40 glengoland park,<blank>,9f070b51b0b36ddcc76b0a1d8b76e336e40dfa44,Mark,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
148801,29,02979633973,Magherafelt,07743450291,niamhdonnelly2@hotmail.com,complete,Derry,2014-02-13,Yes,"I have been heavily involved in the Zambian Emersion Project with the St Pius X College since January 2004. This is a voluntary project with the aim to give students and representatives an understanding of the issues associated with the poverty, justice and stand of living in both the developed and the developing world. As part of the project I have visited Zambia on two separate occasions. My role within this project was to regularly organise and participate in fund raising events, in an attempt to raise funding to keep our sister school in Zambia running. Not only does this school provide education, but with this education it strongly improves life chances and gives children the opportunity to progress themselves and provide a better future. I have fund raised through bag packing, quiz nights. I feel this voluntary experience is relevant, as it has provided me with the determination to help those less 
149fortunate than myself, it has also given me a clear understanding of how lucky we are to be living in a first world country and not on the breadline. As part of the project I have been involved in the building of a school and surrounding homes, this is relevant as this has provided me with an insight into living conditions within Zambia and the importance of education.\t\r\n\r\n",Northern Ireland,Yes,BT45 5ED,Yes,Donnelly,16 Auburn Drive,<blank>,398347a5d7cbd520cd1d7c3ef6c24882812dcd43,Niamh,0,2014-02-14,0,No,1,N/A,"I am a fully qualified, committed, professional and enthusiastic Housing Management professional seeking a challenging and rewarding position within Clanmil Housing Association. I am excited and confident that advancing my career with Clanmil Housing would allow me to fully exploit the skills and knowledge that I have acquired in my BSc (Hons) Housing Management  studies  and in my extensive work experience to date. \r\n\t\r\n",<blank>,No,"I am a fully qualified, committed, professional and 
150enthusiastic Housing Management professional seeking a challenging and rewarding position within Clanmil Housing Association. I am excited and confident that advancing my career with Clanmil Housing would allow me to fully exploit the skills and knowledge that I have acquired in my BSc (Hons) Housing Management  studies  and in my extensive work experience to date. \r\n\t\r\nI can offer Clanmil Housing Association skills and competencies acquired through my education and work experience combined with personal drive, commitment and a determination to succeed, that will no doubt have a positive impact on the association. I have excellent and highly relevant experience which makes me a strong candidate for this position. In addition, I offer a strong positive attitude to life, confidence, motivation and the necessary drive to succeed in today\x92s dynamic and challenging housing environment where deadlines and targets need to be met. I possess a very strong work ethos. I can work independently and as a team 
151member depending on the circumstances that prevail at the time. My values are in line with Clanmil in that I am highly professional, I embrace innovation, new ideas and new thinking, I show excellent leadership skills and collaborate with all stakeholders across the organization, inside and outside with sustainability at the heart of all my decisions. \r\n\r\nMy invaluable work experience, with CSM as a Letting Officer / Estate Manager has provided me with the strong organisational skills and the necessary communication, listening, and technical driven mindset that could be so easily transferred to a post with the role of Housing Officer in Clanmil Housing Association. My role as an Estate Manager in Paul Birt Estate Agents requires me to deal with the issues that arise within the role of a Housing Officer in a professional, efficient and effective manner. I work within the companies policy and guidelines and in compliance with statutory housing and financial regulations. My experience to date has also 
152provided me with a good knowledge of base of the current housing market, and the demands and pressures which are currently being placed on not only housing associations but the private rented sector to provide affordable rents.\r\n\r\nAs previously mentioned, currently I am responsible for letting/selling property, keeping to repair & maintenance programmes, all tenancy issues, environmental improvements and void management. I am experienced in making and maintaining strong relationships with staff, residents and members of other organisations, this has enhanced my confidence and ability to communicate with the role of Housing Officer in a manor that\x92s effective and clearly understood. Contact with these people on a daily basis is essential to carry out my work to the highest possible standard.\r\n\r\nI consider myself to be an experienced, motivated, team player hungry for success. My proven estate manager and customer service background to date, and my ability to identify needs and respond positively to 
153tenants, shared owners and leaseholder, coupled with my career aspirations has influenced my strong desire to work in a housing officer role. I am eager to use the work experiences and education that I have acquired over recent years, and combine this with the best practices of your organisation in which I believe will be a mutually beneficial relationship.\r\n"
154802,31,02893355950,Carrickfergus,02825666109,iancraighome@aol.com,1,Antrim,2014-02-13,Yes,<blank>,Northern Ireland,Yes,BT38 9ES,Yes,Craig,22 Copperwood Walk,<blank>,81b5ffd304598e5a41955223954f78d19bb5d862,I W A,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
155803,31,02893355950,Carrickfergus,02825666109,iancraighome@aol.com,1,Antrim,2014-02-13,Yes,<blank>,Northern Ireland,Yes,BT38 9ES,Yes,Craig,22 Copperwood Walk,<blank>,7514e96d980fa6df533a3a10b8f31be015b012f5,I W A,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
156804,31,02893355950,Carrickfergus,02825666109,iancraighome@aol.com,1,Antrim,2014-02-13,Yes,<blank>,Northern Ireland,Yes,BT38 9ES,Yes,Craig,22 Copperwood Walk,<blank>,b2bd08c598f8349f119e998de7c6f35f78a9de82,I W A,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
157805,31,02893355950,Carrickfergus,02825666109,iancraighome@aol.com,complete,Antrim,2014-02-13,Yes,From 2002 until current I have been a Volunteer Business Consultant for the Young Enterprise Scheme. This entails 6 hourly sessions with Primary 7 school children .\r\n,Northern Ireland,Yes,BT38 9ES,Yes,Craig,22 Copperwood Walk,<blank>,e060d4a2d2e16139be70756d68c83aa3ab846e3f,I W A,0,2014-02-21,0,No,1,<blank>,I am applying for this post as I see it as an ideal opportunity to forward my career aspirations within the field of social housing. I have over 22 year experience working for the NIHE. I have extensive knowledge in rent arrears and arrears recovery . I have a deep rooted interest in Housing benefit and the welfare system in general . My experience also includes housing and homelessness. I also have 3 formal ratified professional housing qualifications.,<blank>,No,"From 1991 to present date I have been working for the NIHE in the field of social housing. During this time based at both District and Area 
158Office setups  \r\nI have gained experience in the core functions carried out by the NIHE.\r\nFrom 2012 I deputize for my line manager in his absence at the Community Safety Strategic Partnership and Community Safety ASB forums.  \r\nCurrently I also compile on a monthly basis duty rotas for the Housing Officers taking into account their holidays ,meetings and other working commitments.\r\nFrom 2010 -2011 I was on a successful secondment to the Belfast Are Office to Program Management. I gained excellent insight and experience into how to manage planned schemes within Belfast. My District Housing Officer skills were invaluable giving me both sides of the story and what the requirements are.\r\nFrom 2011 -2012 I was seconded as Area Housing in Belfast which gave me an excellent grounding in housing policy , appeals , freedom of information requests, welfare adaptations , complex needs and community safety ASB.\r\nI have developed a deep circle of contacts in social housing based upon mutual respect and trust. 
159\r\nMy experience make me ripe for a move and I see this position as the ideal opportunity to bring same somewhere new enhancing my career aspiration in the process.  \r\n"
160806,29,07921812046,Belfast,<blank>,robertrea54@gmail.com,2,Antrim,2014-02-13,Yes,<blank>,Northern Ireland,No,BT10 0BZ,Yes,Rea,117 Finaghy Road South,<blank>,05f7b8bca4e84d82b923e3834d4ea0589d81a889,R,0,<blank>,0,No,0,-,<blank>,<blank>,<blank>,<blank>
161807,29,07921812046,Belfast,<blank>,robertrea54@gmail.com,4,Antrim,2014-02-13,Yes,<blank>,Northern Ireland,No,BT10 0BZ,Yes,Rea,117 Finaghy Road South,<blank>,4f32e536251d61acde294fd4e02939bf777376c5,R,0,<blank>,0,No,0,<blank>,Although I enjoy my current position within CPS I have reached a point where I require an opportunity to add to the experience I have already gained over the past two years. Unfortunately I also realise that there are limited possibilities for progression within CPS and similar companies. As a result I feel each one of the available posts would give me an opportunity to gain experience as well as enable me to hopefully progress within the same area of employment.,<blank>,No,<blank>
162808,29,02890471485,BELFAST,02890486144,christinemcmahon09@btinternet.co.uk,1,ANTRIM,2014-02-13,Yes,<blank>,Northern Ireland,Yes,BT162HE,Yes,MCMAHON,18 CORONATION PARK,DUNDONALD,1d74e2e2a50e084f6ef0a60525e18204bbacc4bc,C.E,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
163809,29,02890486144,BELFAST,02890471485,christinemcmahon09@btnternet.co.uk,1,ANTRIM,2014-02-14,Yes,<blank>,Northern Ireland,Yes,BT162HE,Yes,MCMAHON,18 CORONATION PARK,DUNDONALD,899cd09d2af9317a7f8356c0a703d2083613a850,C.E,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
164810,29,02890486144,BELFAST,02890471485,christinemcmahon09@btinternet.co.uk,complete,ANTRIM,2014-02-14,Yes,volunteer on a weekly basis in my church club working with children\r\n\r\nengage with age. I work closely with this group in my role with the elderly and have formed a group called the arc group.( afternoon of relaxation and ncompanionship,Northern Ireland,Yes,BT162HE,Yes,MCMAHON,18 CORONATION PARK,DUNDONALD,c2cbabb210da7f714d0d8d746a14db1e6f35c3c5,C.E,0,2014-02-14,0,No,1,<blank>,PERSONAL DEVELOPMENT. TO IMPROVE MY LIFE SKILLS. TO USE THE GIFTS AND QUALIFICATIONS THAT I HAVE WORED HARD FOR AND ACHIEVED.I ENJOY NEW CHALLENGES.,<blank>,No,"I am professional and a hard worker. I have proven to be management material on many occasions, both in my personal and professional life. I was leader in charge of a youth club for sixteen years. This entailed managing staff, young people, organising activities, overseeing problems, staff training, dealing with difficult young people ,budgeting, planning. Implementing 
165new policies and procedures.  \r\n\r\nIn my role as a director in a nursing home in Jamaica I was responsible for overseeing staff, budgeting, staff training, staff rotas, daily recording and reporting. Writing up weekly reports, staff disciplines, dealing with families, planning. I also wrote a 500 page document of all the policies and procedures as to how the home was to be run.\r\n\r\nI am an extremely hard worker and highly motivated. This is very evident in my pursuit of a degree through open university while working full time. My aim is to gain a b.a degree in health and social welfare and despite missing my final exam by one mark, I am trying for it again. By this I show stickability, determination, discipline and focus.\r\n\r\nI love working with the elderly and believe they have a right to have a voice, make choices and are treated with dignity and respect .However, my life and work experience goes much further. I am a qualified counsellor, cbt and clinical and pastoral counselling and my experience 
166with young people, families, children, adults means that I have a wealth of experience and knowledge to offer any employer and my tract record of attendance is very high.\r\n\r\nI offer my expertise, commitment and a great tem player and leader.\r\n\r\n"
167811,30,0857286478,Dublin,<blank>,sophib@live.ie,4,Dublin,2014-02-14,Yes,"- I currently run a two week residential summer camp for young people between the ages of 10 - 16. The two weeks is completely voluntary. Within my capacity as Youth week coordinator I am responsible for selection, interviewing, vetting and training process of all new leaders within our organisation. I also deal with, parents/gaurdians, social workers, Junior liason officers, teachers and school completion officers.\r\n- I am also a leader within my local Youth club, which runs every second friday evening. We provide games and activities for local children from the area. We part take in the local activities every year such as christmas fairs and St Patricks day parade.\r\n",Ireland,<blank>,12,Yes,Barrett,140 Limekiln Green ,Walkinstown,7e28671d9cf56f7f09b78b7b87cb4a256eca1450,S,0,<blank>,0,No,0,<blank>,"I feel that I have what it takes to fulfill this position to its potential. I am hard working, efficient and an excellent team player. 
168I also work well on my own initiative. I give 110% to every task i under take. ",<blank>,No,<blank>
169812,30,0851489733,TALLAGHT,N/A,OKCHRIS1@HOTMAIL.COM,1,DUBLIN,2014-02-14,Yes,<blank>,Ireland,No,24,Yes,O'KEEFFE,21 ,TYMONVILLE LAWN,6956a7a6e72152866aa4e2c1be2b4cb129e00313,C'OK,0,<blank>,0,No,0,N/A,<blank>,<blank>,<blank>,<blank>
170813,30,0851489733,TALLAGHT,N/A,OKCHRIS1@HOTMAIL.COM,1,DUBLIN,2014-02-14,Yes,<blank>,Ireland,No,24,Yes,O\\'KEEFFE,21 ,TYMONVILLE LAWN,c047cada9e9ade9909157e7dcfa007123f2b425c,C\\'OK,0,<blank>,0,No,0,N/A,<blank>,<blank>,<blank>,<blank>
171814,30,0879160105,Newry,<blank>,michaelamcevoy@hotmail.com,1,Co Down,2014-02-14,Yes,<blank>,Northern Ireland,No,BT35 9ED,Yes,McEvoy,19 Ballsmill Road,Crossmaglen,f51f9291188a0f2b69865f79e17b9f71d398ad5f,M,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
172815,30,0879160105,Newry,<blank>,michaelamcevoy@hotmail.com,1,Co Down,2014-02-14,Yes,<blank>,Northern Ireland,No,BT35 9ED,Yes,McEvoy,19 Ballsmill Road,Crossmaglen,9a26dbd1e59e82f77e4a9c1f158a01f9c6d9fd67,M,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
173816,30,0879160105,Newry,<blank>,michaelamcevoy@hotmail.com,1,Down,2014-02-14,Yes,<blank>,Northern Ireland,No,BT35 9ED,Yes,McEvoy,19 Ballsmill Road,Crossmaglen,6b408f7705b763e7252f528ebb7adcc525510f82,M,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
174817,30,0879160105,Newry,<blank>,michaelamcevoy5@gmail.com,1,Down,2014-02-14,Yes,<blank>,Northern Ireland,No,BT35 9ED,Yes,McEvoy,19 Ballsmill Road,Crossmaglen,b64ed74998483a7890ab38a961254a221f96d8e2,M,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
175818,30,0851540974,Castleknock,0851540974,josephine.smith@outlook.com,2,Dublin ,2014-02-14,Yes,<blank>,Ireland,Yes,15,Yes,Smith,1 Sycamore Avenue,Carpenterstown Park,281a26af61462e26922d981d92650680bad4614c,J,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
176819,30,0857227108,Dublin,<blank>,sabrina.smart@yahoo.ie,complete,Dulin,2014-02-14,Yes,"I was voluntary chairperson of the psychological society during my time in college. As part of this position I undertook all relevant roles associated with a chairperson including organising and attending all meetings, developing new contacts for the society and maintaining the committee. \r\nI was also the class representative for my first year in college. This role included attending and recording meetings for the preservation of any new details for the student body. This role also included frequent communication with the staff and students concerning the college.",Ireland,<blank>,22,Yes,Smart,96 Monksfield Heights ,Clondalkin,27093b1131f99391b87a16eb912246bc926cb1eb,S,0,2014-02-14,0,No,1,<blank>,<blank>,<blank>,No,"I have been employed in many different areas over the course of my employment history including in a busy retail store and in a very demanding office environment throughout these positions I have gained many 
177transferable skills including communication and dealing with individualised consumers of many services. I enjoy working with people and have always endeavoured to find employment opportunities that allow me to work with many different types of people. During my degree I also taught 1st year religious education again this gave me many new skills that are transferable in an administration position, this I have discovered through my use of these skills in S2S in Trinity college Dublin and in the Academic Service Unit of All Hallows College Dublin. Some of these include the use if computing services to organise and keep track of many different projects in S2S I was responsible for organising student talks for the School of Nursing and Midwifery to gain more volunteers for the programme, this involved communicating and coordinating with many different people within the school and within the student body in order to facilitate this. This skill I also used in my position in All Hallows College to record, track an 
178report student attendance and student assignments. I have also recorded and organised meetings within both positions, providing all relevant and needed requirements including the room, the invitations through email, phone and Google, providing and sending agendas and other relevant documentation, taking the minutes at the meetings and providing these minutes to the relevant board members in a timely manner after the meeting. I gained many skills on all levels of office administration in a training on office management offered by Trinity College Dublin HR department, gaining many different skills on communication, the office environment and gaining the most out of your day.  "
179820,30,0851733324,Dublin,<blank>,eddiebrunell@gmail.com,1,Dublin,2014-02-14,Yes,<blank>,Ireland,Yes,20,Yes,Brunell,55 Palmerstown Green,Palmerstown,b531084af9ecb5f6c561b29cc70e7dd0630de6cc,EJ,0,<blank>,0,No,0,Nil,<blank>,<blank>,<blank>,<blank>
180821,30,0851733324,Dublin,<blank>,eddiebrunell@gmail.com,complete,Dublin,2014-02-14,Yes,Fund raising for drama group bringing drug awareness to homes.\r\n\r\nFund raising for individual illness (Brain Operation) for local girl in the community.\r\n\r\n,Ireland,Yes,20,Yes,Brunell,55 Palmerstown Green,Palmerstown,1fc31a8ed97cd5893f1a59edc82e0c0748a9ab1e,EJ,0,2014-02-14,0,No,1,Nil,<blank>,<blank>,No,this position offers a great opportunity to avail of my experience with regard to administration skills and my work in the community.
181822,30,0863132766,Goatstown,None,gtadjine@gmail.com,2,Dublin,2014-02-14,Yes,I have taken part in a Parents shared reading scheme at my children's primary school and gone into the school on a weekly basis to listen to help children with their reading.\r\n\r\nI was involved in setting up a mothers group in the school which holds weekly coffee mornings and supports the school in any way it can. In the beginning I was both secretary and treasurer of the group for almost two years until we got it well established. Over the years I have participated in many fundraising and school activities.,Ireland,Yes,14,Yes,Tadjine,4 Hollywood Drive,<blank>,acb5db1aa156f0d52190f6e2702f72c7461f5ed1,G,0,<blank>,0,No,0,None,<blank>,<blank>,<blank>,<blank>
182823,31,07706892455,London,<blank>,Padhraig-Mckernan@tvha.co.uk,1,Greater London,2014-02-14,Yes,<blank>,Northern Ireland,Yes,SW19 6LF,Yes,McKernan,74 Winterfold Close,<blank>,79dba47738bca41a15cf3c126e62e8c92193869b,P,0,<blank>,0,No,0,6 points,<blank>,<blank>,<blank>,<blank>
183824,30,0863318939,Dublin,0863318939,michelledonoghue0205@gmail.com,1,Dublin,2014-02-14,Yes,<blank>,Ireland,No,12,Yes,Donoghue,40 Templemanor Grove,Walkinstown,d1f83190b98e1253cf070504f1a336dbeb1692fd,M,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
184825,30,0863318939,walkintown,0863318939,michelledonoghue0205@gmail.com,1,Dublin,2014-02-14,Yes,<blank>,Ireland,Yes,dublin,Yes,Donoghue,40 Templemanor Grove,Walkinstown,2602ef7f1fbcc9cfd65cc98104253e1e3a88d65e,M,0,<blank>,0,No,0,none,<blank>,<blank>,<blank>,<blank>
185826,30,0863318939,walkintown,<blank>,michelledonoghue0205@gmail.com,1,Dublin,2014-02-15,Yes,<blank>,Ireland,Yes,dublin,Yes,Donoghue,40 Templemanor Grove,Walkinstown,1d5c56ce907cacddfd8d6a3c92f6c50e2e41dc9b,M,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
186827,31,07962073941,BANGOR,02891829689,lynne.mulligan@sky.com,2,DOWN,2014-02-16,Yes,"I have collected for Leukemia Research and Poppy Appeal for a number of years.\r\nLast year I was a Volunteer Team Leader in the World Police & Fire games for 2 weeks at the DUB, Queens, Belfast where I ensured that the volunteers at that venue knew their duties and were suitably encouraged and managed.   I also had to assist the Event Controller in a wide range of activities from organising the water for the teams (GAA, rugby, softball, orienteering)to putting up stands and medals for the medal ceremonies.   Even had to assist an Australian visitor who had lost his luggage on the flight. \r\nAs a result of this most enjoyable experience I have volunteered for the Belfast marathon and the Giro d'Italia race which was only open to the WPFG 2013 volunteers.   Volunteering has helped me to lead a group of unknown volunteers and being able to show them how to be enthusiastic, energetic, confident, courteous, kind, organised, 
187helpful. ",Northern Ireland,Yes,BT19 6NX,Yes,MULLIGAN,17 DEANFIELD,<blank>,d37bd30404521f6af04a69f4a6df8538d59dabe4,L K,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
188828,30,003536216128,Lucan,<blank>,johmonahan@hotmail.com,1,Co Dublin,2014-02-17,Yes,<blank>,Ireland,Yes,00,Yes,Monahan,28 Abbeydale Gardens,The Oaks,51807d9ac1d93c263346adcf37f1703da2e9512b,J,0,<blank>,0,No,0,None,<blank>,<blank>,<blank>,<blank>
189830,31,07754145074,BELFAST,02890317865,par.16@btinternet.com,1,Antrim,2014-02-17,Yes,<blank>,Northern Ireland,Yes,BT10 0GR,Yes,Roberts,16 Dunmurry Lodge,Blacks Road,b89d5b58751e971a2192894421a5f29b59cdd297,P,0,<blank>,0,No,0,none,<blank>,<blank>,<blank>,<blank>
190831,31,07754145074,BELFAST,02890317865,par.16@btinternet.com,1,Antrim,2014-02-17,Yes,<blank>,Northern Ireland,Yes,BT100GR,Yes,Roberts,16 Dunmurry Lodge,Blacks Road,aace167ce5c1bc7f5b5c00417d9e367dd3df4574,P,0,<blank>,0,No,0,N/A,<blank>,<blank>,<blank>,<blank>
191832,31,07754145074,BELFAST,02890317865,par.16@btinternet.com,complete,Antrim,2014-02-17,Yes,I am the Treasurer for a local Boy Scout Troop and deal with all finances. I have computeried all our records and have set up spreadsheets to record all the data. I produce monthly and annual financial reports to deliver to the finance committee and also at the AGM.  I attend regular committee meetings and organise fund raising events.  I go on camps with the troop and assist in planned activities.\r\nI also volunteer at my sons school as a parent helper and attend school outings when available.,Northern Ireland,Yes,BT10 0GR,Yes,Roberts,16 Dunmurry Lodge,Blacks Road,806a0f34030512796ad63a974036123e10ece3aa,P,0,2014-02-21,0,No,1,None,As I am on a temporary contract there is no career progression for me and when Welfare Reform becomes effective the majority of agency and temporary staff jobs will be terminated. I have a wealth of knowledge gained within my banking roles and also currently within the NIHE which I believe 
192makes me an ideal candidate for the role as I possess the drive and commitment needed to support the Housing Manager and also the knowledge to deputise when required.  I have experience in dealing and investigating complaints and claims and presenting my findings in a professional manner.   ,<blank>,No,"I have worked in a Customer Service role for over 20 years providing advice and processing administration of legal documents for customers, solicitors and financial advisors.\r\nAs a Team Manager in the mortgage centre I was asked to set up a new team called the Turnaround Team who had the main set objective of turning all mortgage applications into mortgage offers within 14 days.  I was provided with staff and had to plan how I would achieve my targets,\r\nI started with listing what work needed to be done to achieve the target covering all eventualities such as lost documents or legal issues, then I produced a training manual enclosing the policies and procedures needed to ensure our objectives were 
193achieved.  I trained the staff in the new procedures and explained what was expected.\r\nI had daily meetings with my team  to discuss any problems we were facing and tried to resolve any issues before they affected the statistics.\r\nThe team were extremely successful and I received recognition from the Company Director at a gala dinner due to our on-going success and constantly achieving all set targets.\r\nAfter the Turnaround Team I moved to the Telephony Team and managed 12 staff who answered 1200-1500 inbound calls daily.  I had to constantly monitor the wallboards ensuring all staff were actively taking calls and also every morning I had to check the daily statistics to verify call numbers and time on hold etc. I had a daily meeting with the centre manager to provide the figures and then every friday I had a conference call with the Company Director to discuss call volumes and any issues. I held monthly 1-2-1 meetings with my team and quarterly reviews which provided the staff the opportunity to voice 
194their opinions and any concerns and also for me provide any feedback and also to discuss any further training they may want to receive.\r\nAs the Customer Servie Manager I was responsibile for all complaints received within the Mortgage Centre.  I had to investigate all claims and speak to any staff member involved and also verify all paperwork.  I then provided feedback to the customer and issued compensation when necessary.\r\nI was also the in-house Training Co-Ordinator and had to train all the staff,aproox 80, on new and changes to policy.  I produced all course content from handouts to icebreakers, trying to keep the topic interesting yet informative. \r\nAs the Training Co-Ordinator I was asked to organise the centre for an IIP Award (Investors in People). I had meetings with the IIP Team to discuss requirements and I then had to decide what we needed to do to receive the accreditation.  I held training sessions with the staff and explained what IIP was all about and why it was so important for us to 
195achieve it.  I then selected 6 individual staff members and we discussed various scenarios and how we would each deal with it.  The staff were informed of the process and what would occur and through teamwork and dedication we were successful in receiving the IIP Accreditation and I also received a mention from the IIP representative in his report for my hard work and dedication.\r\nIn my current role within the NIHE I deal with Housing Benefit queries via the telephone, email and post.  I assess income and check eleigibility against the Social Security systems.  I also receive weekly reports which need to be reproduced into a spreadsheet for the Manager to use and produce statistics.\r\nI use Word, Excel, Outlook and the internet every day in my current role and I have also produced powerpoint presentations and delivered them to the Company Directors.  I have successfully passed ECDL Extra and BCL Databases."
196833,31,07841161114,Bangor,07841161114,john_murphy21@msn.com,complete,Down,2014-02-18,Yes,Over the past number of years I have been heavily involved with local community groups mainly involving children in local housing estates. I have brought them on days out and got their feedback in policing in their area. This was carried out in my spare time when I was a neighbourhood police officer. I dealt with their concerns in the area and tried to resolve their issues by using numerous problem solving models.,Northern Ireland,Yes,BT191DT,Yes,Murphy,2 Innisfayle Crescent,<blank>,822c72b6efa605a3979e5b4f2c14a5cbc6c97a1a,J,0,2014-02-18,0,No,1,N/A,"I feel that this post will give me the challenge I am seeking. It sounds interesting and I feel that their is scope for me to be promoted in this role. I enjoy speaking to members of the public and addressing their problems, in order to achieve a good outcome for all parties involved. I think that my wealth of experience with Policing in the community for 10 years, I will 
197bring valuable knowledge and ideas to this role.",<blank>,No,"In March 2004, at the age of 18, I became a Police officer. Whilst in training, I learnt everything from effective communication to problem solving, all of which was focusing on the needs of the community I would be serving.I was extensively trained in communication and one of my main achievement was completing a 3 week interviewers course. Which saw me training in how to take detailed reports from members of the community and interviewing suspects. This was a challenge at a young age, however I came top in my class. I also completed my advanced driver course during this time.\r\n\r\nMy first posting was in the area of Lisburn. I initially learnt about a large number of computer programs and systems that would prove essential in my career development and I would need on a day to day basis. These programs included microsoft word, excel, powerpoint, office and outlook. i was also trained in many more complex systems and I became very computer 
198literate. This also involved me learning how to analyse data and interpret it. The data came in forms of excel data, pie and bar charts and written reports. In turn I also learnt how to comprise my own data in this form for my management team.\r\n\r\nAfter only 2 years in this post I was promoted to acting Sergeant. This involved me managing a team of 30 officers. I oversaw the paperwork for the whole team, managed their performance and ensured that all our targets were met. I also had to address any complaints from the public in relation to my team and deal with them in an effective and competent manner. I also had to ensure the welfare of my team was fine and speak to them on a one to one basis. In order to ensure that my team met their targets I would carry out mostly appraisals to check that their performance remained to a high standard. I would look at where their were voids or issues that needed address in order for my team to perform well. One such example was, a young colleague couldnt fully 
199understand how to complete their paperwork properly and this was effecting the overall performance of my team, so I got another officer who was very proficient in the skills needed to help the other member and gave them 2 weeks together in order to overcome the problem, this worked out very successfully.\r\n\r\nIn 2007 I then became a neighbourhood Police officer for Lisburn. This was a challenging role that saw me speaking to community groups and organisations to address their needs and concerns in relation to the areas they live in. this ranged from anti social behaviour to intimidation of residents. this was an intensive role and saw me dealing with local councils, housing association and social services, on an almost daily basis. I used many problem solving models to achieve the goals of my team, and to ensure the needs of the community that I was serving were met. I carried this out in a heavily target based enviroment, and my performance was always beyond reproach. \r\nEffectively within this role I 
200acted a housing officer as well, I addressed the needs of housing tenants and comprised detailed reports which would influence whether or not they stay in the area I was in charge of. I would sit down in many mediation groups to resolve the problems of neighbours. All of this was achieved by me setting up joint protocol meeting with all of the relevant agencies.\r\n\r\nIn 2009 I then worked in the area of Bangor. Again I carried out many neighbourhood roles and came up with new initiatives to help the community. one such idea was coffee with a cop. This was an idea I came up with to make myself available to the whole community. I would go to different coffee shops once a week for an afternoon and advertise it in social media. The public could then turn up and speak to me about their community problems and I would give advice and guidance and try to resolve the problem. This idea was so successful it is now used province wide.\r\n\r\nIn 2010 I completed my Tutor course. I then began to receive new probationer 
201officers which I had to train. This was a very intensive process because I was dealing with officers who had no policing experience. I assessed their performance on a weekly basis and gave them feedback. I acknowledged their strong attributes and told them the areas they needed to work on. I would bring them out on patrol with me and if something happened I would have to make split second strategic decisions in order to resolve problems.Most of which were life threatening. I would place officers in an area where they were needed. On such example was that area had a large number of burglaries in it over a week long period, because i saw the problem and acknowledged it. I main senior management aware that my team would look after it. Within 1 week I had apprehended a suspect and the problem stopped after this. \r\n\r\nA final point, is that I am a fully trained negotiator, although I have used this skill within policing only, it translates into any area of business. I feel it would be advantageous."
202834,31,07810884127,Derry,<blank>,garferguson74@gmail.com,complete,Derry,2014-02-19,Yes,I have mentored children who have left the care system over the last number of years. I have also participated in the Habitat for Humanity Global Village Build programme in Guatemala on two occasions in 2007 and 2008 where I acted as Medic and Translator for the team as well as being active in all aspects of the build.I am a business advisor with Young Enterprise Northern Ireland and have worked with a number of schools in the last few years in their projects and competitions.,Northern Ireland,Yes,BT48 8PQ,Yes,Ferguson,27 Belvoir Park,Culmore,4fa30731e62bde7557cb806d4835ad304d4aee73,GJ,0,2014-02-21,0,No,1,<blank>,I am very ambitious and motivated and see Clanmill as a very forward thinking and dynamic organisation who can match my ambitions.I am very objective and dedicated to providing quality and focused housing solutions to all of our customers both internally and externally. I enjoy partnership working and see it as 
203the only viable method of working in an ever changing and very challenging environment.The Housing Association sector is growing exponentially and I want to be involved in and contribute to that growth as i feel i have a lot of knowledge and experience to offer. ,<blank>,No,"I am effecitve and efficient communicator in both oral and written capacities and enjoy the challenges of working as part of a dynamic team.I am a leader and inspire confidence in not only my colleagues but also those in management positions as I am very comfortable working with minimal supervision.I have acute time management skills and pride myself on the accuracy and quality of all of my work and I expect the same standard from others in my team.Having worked in various functions/offices and areas within the Housing Executive I believe I have gained a valuable insight and knowledge in to all aspects of Housing, Housing Benefit,Welfare Reform and Anti Social Behaviour Management.During my secondment period to Derry City Council I was 
204responsible for all personnel management,project management and delivery and financial/bugetary control.I was also responsible for day to day work scheduling for staff, performance management and inter-agency working woith our project partners from all sectors.This was an essential role in the development of the project working alongside all of our statutory and voluntary partners to ensure a very high standard of customer service.This innovative approach was recognised by the award of the NILGA award for partnership working in 2010.On a monthly basis I prepared and presented reports to our board and on a quarterly basis I presented to the Department of Justice on our ongoing work and ongoing issues within the Council Area.I was instrumental in the establishment of Area Community Safety Forums and played a key role in fostering thriving working relationships with all of our customers both internally and externally.The teams main function was to act as professional winess to incidents for our key partners 
205such as NIHE, APEX Housing, Habinteg Housing, PSNI and internally for the Environmental Health Service.During my various postings with NIHE I have worked in the Housing Departments of two district offices in Derry.I am very aware of the Housing Selection Scheme rules and legislation and have visited cutomers in their homes to carry out visits and interviews.I have also dealt with queries from the public and their representatives in regards to allocations and worked closely with colleagues in the Maintenance Division to manage voids in an efficient manner.In my role as Social Education Officer I established various schools and community group projects.NIHE were the main steering group in these projects and I presented to wide and varying groups on a weekly and daily basis discussing Homelessness and other Housing related issues.I also hosted a major national conference called Youth and Housing with over 600 participants and over 200 partner organisations involved.The role was very represnetative with NIHE 
206being represented at various national and community events.I had financial management responsibility and looked after cutomer liaison and project development "
207835,31,07880667399,Belfast,<blank>,philip.rees89@gmail.com,1,Belfast,2014-02-19,Yes,<blank>,United Kingdom,Yes,BT9 5HY,No,Rees,30 Cleaver Park,<blank>,a3d8501b8bef5b3078d7e645f7370e52acef6757,Philip,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
208836,31,07880667399,Belfast,<blank>,philip.rees89@gmail.com,1,Belfast,2014-02-19,Yes,<blank>,United Kingdom,Yes,BT9 5HY,No,Rees,30 Cleaver Park,<blank>,0e053731b4059903ecc0f67b0c3042651b3d1536,Philip,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
209837,31,07706892455,London,<blank>,padhraig_mckernan@tvha.co.uk,2,Greater London,2014-02-19,Yes,<blank>,Northern Ireland,Yes,SW19 6LF,Yes,McKernan,74 Winterfold Close,<blank>,7f8d4f6d376b3bb476b20e7c1a071104e68117ec,P,0,<blank>,0,No,0,6 penalty points,<blank>,<blank>,<blank>,<blank>
210838,31,07854039442,Belfast,<blank>,mcgaghran@hotmail.co.uk,complete,Antrim,2014-02-20,Yes,N/A,Northern Ireland,Yes,BT68LL,Yes,McGaghran,204 Ravenhill Avenue,<blank>,eb541daba4e4fc16edd6e1577b3fa9896b6f9716,K,0,2014-02-20,0,No,1,N/A,I have graduated from college for four years i have development skills in a vast array of housing roles as far as field as Australia. I believe i am at the stage in my career to seek a promotion to higher position and continue to develop and improve my skills and competencies.  ,<blank>,No,"In September 2009 I graduated as top student from the University of Ulster (UUJ) with a first class BSc (Hons) degree in Housing Management with diploma in industrial studies. In doing so I was also the awarded the University\x92s deans award for outstanding academic achievement, the UUJ future undergraduate professional of the year as well as the Chartered Institute of Housing (CIH) undergraduate student of the year award. \r\nSince graduating from college I have gained over four years\x92 
211experience working in a variety of different housing roles as far afield as Australia. For the last sixteen months I have been working as a generic housing officer with Apex Housing Association managing a general needs patch of 300+ properties across Belfast and parts of county Down.\r\n\r\nDuring my 18 months working with SmartMove Accommodation Support Services I managed a staff team of seven and was responsible for monthly supervision meetings, completing annual appraisals, identifying training needs, assisting with the recruitment process of new staff, setting targets and managing performance to ensure the scheme was achieving targets as set out in our funding package. \r\n\r\nAs part of this role I provided monthly and annual reports to our funders detailing the schemes performance. I also assisted with developing and implementation of a three year business plan. In my current role with Apex Housing on a monthly and quarterly basis I assist with providing relevant information in relation to my patch to 
212be presented to the board and subsequent subcommittees.\r\n\r\nIn all of my previous roles I have displayed an adapt ability to effectively manage and reduce rent arrears, through early intervention, developing and maintaining good working relationships with other agencies such as Housing Rights, Debt Action NI etc and knowing when to commence legal proceedings.\r\n \r\nWithin in my current role with Apex Housing I have been fully trained by the senior housing officer in the allocations process and have assisted him with allocations for a number of new developments and relets over the last number of months during an extremely busy time for the association with some 300+ new units coming on for the Belfast office alone. During this time we have also been able to keep our void turn around well within the 14 day target. \r\nDuring my time with Apex I have worked along with residents and other statutory agencies to put in place a residents group in a number of developments, have attended numerous interagency 
213meetings and have worked alongside our community involvement officer to implement the association community involvement strategy in order to provide a more safe and vibrant environment for our tenants to live.\r\n \r\nAs regards to my skills and competencies I believe I am extremely well organised in order to achieve this I use my Outlook calendar daily to plan, record and prioritise my workload which enables me to continually achieve and meet targets effectively. I believe I am a good leader and have clearly demonstrated during my time at SmartMove were I lead a team of 7 to successfully and continually meet funding targets whilst addressing the needs of our client group. Our team\x92s effort was recognised at the CIH Housing Awards in 2011 when our scheme was awarded the endeavour in the community award.\r\n \r\nI have an excellent working knowledge of many IT packages including Microsoft Word, Excel & PowerPoint and have used these skills to overcome job related problems, an example of which is a register 
214I have developed on excel. This has enabled us to easily obtain information required for quarterly subcommittee and board reports and has recently been rolled out across the association and is now used by all housing officers. \r\nIn my current and previous roles I have given presentations to variety of different audiences some as large as 100+individuals and have been able to effectively put the relevant points across, provide the required information and field any questions in relation to the subject matter. I have also gained a mass of experience in dealing with potentially volatile individuals and have developed and displayed adequate skill for diffusing emotive and difficult situations.\r\n \r\nThrough all of my pervious roles I have established and maintained good working relationships with a range of statutory and voluntary organisations, I have developed an excellent working knowledge of the Common Selection Scheme, including the transfer and allocation process, have developed advanced knowledge of 
215relevant Housing Legislation within Northern Ireland and pride myself in keeping up to date with any developments affecting housing in Northern Ireland. \r\n"
216839,32,07749895033,Belfast,<blank>,sgraham51@qub.ac.uk,1,Antrim,2014-02-25,Yes,<blank>,Northern Ireland,Yes,BT17 0UP,Yes,Graham,1 Ardcaoin Gardens,Dumurry,0a3f7a17cc5eb8cf7889df9d42104436c252e1ac,S,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
217840,32,07738161893,Maghera,<blank>,nualadowney@hotmail.com,1,Co. Derry,2014-02-25,Yes,<blank>,Northern Ireland,Yes,BT46 5FJ,Yes,Downey,7 Edenview Court,<blank>,d27cad89897f3eb0ad3cc96f4dba238c4325188c,N,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
218841,32,07784091726,BALLYRONAN,02879418241,stephen_harney@btinternet.com,1,DERRY,2014-02-26,Yes,<blank>,Northern Ireland,Yes,BT456JA,Yes,HARNEY,137A ,SHORE ROAD,01f3afcb2bd6f3622d5493f62543b43b4d0a8b23,MR S,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
219842,32,07784091726,BALLYRONAN,02879418241,stephen_harney@btinternet.com,2,DERRY,2014-02-26,Yes,<blank>,Northern Ireland,Yes,bt456ja,Yes,HARNEY,137A,SHORE ROAD,ec00bf3625ab9b4b2280492faadc3f0df32d7666,MR S,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
220843,32,07784091726,BALLYRONAN,02879418241,stephen_harney@btinternet.com,2,DERRY,2014-02-26,Yes,<blank>,Northern Ireland,Yes,BT456JA,Yes,HARNEY,137A,SHORE ROAD,86efbca4606fbc48ecc76d4d8f8ec13c4152331a,MR S,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
221844,32,07871079255,Magherafelt,<blank>,Prendergast84@hotmail.co.uk,3,Derry,2014-02-26,Yes,<blank>,Northern Ireland,No,Bt45 7ga,Yes,McGrath ,3 Riverbrook drive,Moneymore,b45d5e0b91bcb567af6c1ca0d26977a5d20bf069,K,0,<blank>,0,No,0,<blank>,To work closer to home,<blank>,<blank>,<blank>
222845,32,07856026880 / 02879643856,Maghera,<blank>,colleenhampson1@hotmail.co.uk,complete,Derry,2014-02-27,Yes,I volunteered to work in Ballyronan nursing home for two weeks. I also work with the special needs class in magherafelt tech and the adult center in maghera.,Northern Ireland,<blank>,BT46 5RQ,Yes,Hampson,4 Beaver Drive,<blank>,040a4aa08aba75748dcb9b8ee8b47169e318bf29,C,0,2014-02-27,0,No,1,None,"As I worked as a Care Assistant for 2 years I feel I have learnt a lot about caring for the elderly and this have encouraged me to continue working with the elderly. This job post is a great oppertunity for me to take a step up in my career path,and take on a new job role with new experiences.",<blank>,No,"I studied Level 3 National Diploma in Health and Social care when I left school and completed the course with a triple grade of Pass, Pass and Merit. My course was two years and involved the following units: \r\n- Human Resource and Development \r\n- Health and Social Care Values \r\n- Effective Communication 
223in Health and Social Care \r\n- Social Influences on Health and Wellbeing \r\n- Promoting Health and Wellbeing \r\n- The Impact of Nutrition on Health and Wellbeing \r\n- Equality and Diversity in Health and Social Care \r\n- Individual Rights in Health and Social Care \r\n- Healthy Living \r\n- Human Body Systems and Care of Disorders \r\n- Services in Health and Social Care \r\n- Creative and Therapeutic Activities in Health & Social Care \r\n- The Health and Social Care Sector\r\n- Developing Effective Communication\r\n- Equality, Diversity and Rights\r\n- Health and Safety\r\n- Development Through the Life Stages\r\n- Fundamentals of Anatomy and Physiology\r\n- Personal and Professional Development\r\n- Sociological Perspectives\r\n- Psychological Perspectives\r\n- Caring for Children and Young People\r\n- Safeguarding Adults and Promoting Independence\r\n- Public Health\r\n- Physiology of Fluid Balance\r\n- Physiological Disorders\r\n- Nutrition for Health and Social care\r\n- Mobility and Exercise\r\n- 
224Introduction to Microbiology\r\n- Communicable Diseases \r\nDuring my time in Benbradagh I feel I have required a considerable amount of caring experience. I have worked closely with other care assistants as well as district nurses, doctors, physios, OT's who do house visits in the \r\nhome. I make a significant input in my job by maintaining that clients are safe, clean and comfortable in the environment they are using. My role as a care assistant has made me aware of teamwork, communication and an interpersonal skill which helps me work effectively, even when I\x92m under pressure. \r\nI understand how important it is to treat patients with respect and at all times ensuring complete confidentially and reporting any \r\nchanges in patient\x92s conditions to my senior care officer and recording it. During this time I am developing effective communication skills \r\nand good working relationships. In addition to this it is also helping me to show how committed I am to my responsibilities as well as \r\
225ndemonstrating good organisation skills. I am able to provide complete confidentiality, dignity and privacy to patients at all time. I have a \r\ncomprehensive understanding of the different areas in care such as dementia, \r\nnursing care and residential. I assist in the implementation of treatment and care. I encourage service users to be independent \r\nas much as they can. I am aware of COSSH, Health and safety, Infection Control regulation, data protection and equal opportunities. I am fully aware and respect client\x92s choice, rights, religious and cultural beliefs. \r\nHaving the responsibility of working as a care assistant i \r\ntake part and update my training regularly. I have attended training courses such as COSSH, infection control, manual handling, Boots \r\nmedication, Data protection and communication, Dementia awareness and \r\nProtection of Vulnerable Adults. I have been taught how to dress wounds, carry out emergency first aid including CPR and check blood sugar levels.\r\nApart from 
226caring, I part take in office duties as well. I have took part in organizing and checking the monthly medication, updating care \r\nplans regularly, arranging appointments for clients, making emergency to the \r\nemergency services and social care workers and organise \r\nand fill out forms for residents who may have to go to hospital.\r\nI have studied ICT when I was in secondary school and know how to produce spread sheets, write formal and informal letters and I have \r\nthe knowledge and experience working with other office programmes. I am willing to take additional courses. "
227846,32,02882247768,OMAGH,07756527881,NATASHAMCBRIDE1@HOTMAIL.CO.UK,1,TYRONE,2014-02-28,Yes,<blank>,Northern Ireland,Yes,BT785AB,Yes,Mc Bride,76,O KANE PARK,ae434bee1e3fd75c949075160863ee7b4de689a9,NMB,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
228847,32,02882247768,OMAGH,07756527881,NATASHAMCBRIDE1@HOTMAIL.CO.UK,1,TYRONE,2014-02-28,Yes,<blank>,Northern Ireland,Yes,BT785AB,Yes,Mc Bride,76,O KANE PARK,2c3fab8aa730e32c4812abefe0a7c2d131d7584f,NMB,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
229848,32,02882247768,OMAGH,07756527881,NATASHAMCBRIDE1@HOTMAIL.CO.UK,1,TYRONE,2014-02-28,Yes,<blank>,Northern Ireland,Yes,BT785AB,Yes,Mc Bride,76,O KANE PARK,b915e4348d2c6a91318c24fd2ab7324471c0b07f,NMB,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
230849,32,02882247768,OMAGH,07756527881,NATASHAMCBRIDE1@HOTMAIL.CO.UK,1,TYRONE,2014-02-28,Yes,<blank>,Northern Ireland,Yes,BT785AB,Yes,Mc Bride,76,O KANE PARK,dea8894c9a1ca21878e86469a0a0458a8ce65f80,NMB,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
231850,32,02882247768,Omagh,07756527881,Natashamcb1@hotmail.co.uk,1,Tyrone,2014-02-28,Yes,<blank>,Northern Ireland,Yes,BT785AB,Yes,Mc Bride,76,O Kane Park,54bb768506e237fd151e8622d9ad28b31fd6691d,NMB,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
232851,32,02879650236,Magherafelt,07811872154,dtr1@hotmail.co.uk,1,Londonderry,2014-03-02,Yes,<blank>,Northern Ireland,Yes,BT45 6LQ,Yes,Pratt,50 Waterfoot Road,Ballymaguigan,6c946171cb36d6fcf3b38a0cdf4672848ec00420,D M,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
233852,32,07792485375,Belfast,07792485375,philipgeary@live.co.uk,1,Antrim,2014-03-03,Yes,<blank>,Northern Ireland,Yes,BT17 9PX,Yes,Geary,11,Rowan Drive,cd979f0d8532a6ca351d329b9c48899b3852e09f,PJ,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
234853,32,07792485375,Belfast,07792485375,milkmanni187@live.co.uk,1,Antrim,2014-03-03,Yes,<blank>,Northern Ireland,Yes,BT17 9PX,Yes,Geary,11,Rowan Drive,cd979f0d8532a6ca351d329b9c48899b3852e09f,PJ,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
235854,32,02871318953,Derry,07518364577,clairegallagher2005@hotmail.co.uk,1,BT476SY,2014-03-03,Yes,<blank>,Northern Ireland,Yes,BT476SY,Yes,Gallagher,15 Waterfoot Park,Derry,3b97f8ea4a7eef922561188d97fdc80724fd9837,Mrs  Claire,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
236855,32,07922055023,magherafelt,<blank>,lisamcerlain@hotmail.co.uk,complete,L.derry,2014-03-04,No,Have volunteered for adult centre  ,Northern Ireland,<blank>,bt45 5bf,Yes,mcerlain,7 rainey view,<blank>,bf886e79e86f0ae4c4a19f2a967023309a19571f,LME,0,2014-03-04,0,No,1,<blank>,Would like to challenge and further my skills,<blank>,No,"Having a keen interest and knowledge in this area I feel it would be a new and exciting opporunity for me to excell in meeting the needs of clanmill and the residents.\r\nhaving worked with dementia and in a caring setting counselling ,understanding of families,  bereavement, supervising and also team building is required within a working team which I hope to share with clanmil associates"
237856,32,02882247768,omagh,07756527881,natashamcbride1@hotmail.co.uk,1,tyrone,2014-03-04,Yes,<blank>,Northern Ireland,Yes,bt785ab,Yes,mc bride,76,o kane park,fbad267697f4537ed118429c28509123ca322e58,nmb,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
238857,32,02882247768,omagh,07756527881,natashamcbride1@hotmail.co.uk,complete,tyrone,2014-03-04,Yes,"For the past 10 years I have volunteered with my local senior citizens group. I would help out with activities such as calling bingo and help make tea and sandwiches etc. I assist them on days out and at functions and Christmas parties. I also help with some admin work. I appreciate how much the elderly enjoy being social and I find it very rewarding.\r\n\r\nI also have volunteered at my local youth club and Saturday morning club for the past few years. I would assist the leaders setting up activities, helping out with games etc. and preparing fruit for the Saturday morning club to help promote healthy eating to young children.\r\n\r\nSince September last year I started working at a \x91Drop In\x92 every  Friday night at a local community centre. The \x91drop In\x92 is a new project set up as part of the neighbourhood renewal scheme for deprived areas. Its aim is to keep children aged between 13years old- 18 
239years old of the streets and give them somewhere to go, to help reduce anti-social behaviours in these areas. The Drop In offers the children a warm place to go with their friends and there are many activities available. We run movie nights organise sporting matches, there are many laptops available with internet access which some children use to do their homework, some nights we have pizza or a little tuck shop is provided. \r\nWe aim to develop children\x92s self-esteem, confidence and respect for themselves and others in an inclusive environment. We have found the Drop In to be very successful with numbers increasing every week. I find this very positive and rewarding.\r\n",Northern Ireland,Yes,bt785ab,Yes,mc bride,76,o kane park,854782c30edd1a96c9305fa8da70a2e7b7bccd4d,nmb,0,2014-03-12,0,No,1,<blank>,"I want to work in an environment that not only cares physically and emotionally for the elderly but supports their social needs and promotes their independence. I feel that Clanmil offers services in which 
240all aspects of an elderly persons life is supported. I am a massive supporter of Active Aging as it encourages people to realize their potential  for physical, social and mental well-being and to participate in society, while providing adequate protection, security and care when its needed, all of which I feel Clanmil does through the supported living schemes. Therefore I feel that my ambition for this line of work is suited for this job and thus why I would like to work for Clanmil.",Kelly Mc Guire is my cousin.,Yes,"My personal experience of being an informal carer for my grandmother whom is partially disabled instilled in me a caring nature which has led me to pursue a career in the social care sector. Throughout my time as both a residential and community care worker I cared for many individuals with diverse needs,  these were continually assessed and care plans and risk assessments were implemented to ensure that the best care could be provided to meet their social, personal, emotional and vocational 
241needs. From these experiences I gained an in-depth understanding of the differences of client groups and the many factors that affect people\x92s health and well-being. I learnt the importance of flexibility: using different approaches for different clients, and developed my interpersonal skills when dealing with people in a warm and friendly manner. Furthermore I showed responsibility and the ability to handle a variety of challenging circumstances. This role required refined communication skills and teamwork to ensure that each client\x92s needs were met appropriately. Diplomacy and efficiency were key while ensuring good practice in a client- centred setting.  My experience as a residential/community care worker taught me many valuable skills which I feel are transferable to this job role. I also gained many important skills and qualities whilst working in a managerial role such as leadership, organisation, excellent time keeping, refined communication skills, completing necessary paperwork efficiently, 
242following policies and procedures and effectively managing staff.  The many complex and diverse challenges which I experienced as both a care worker and a volunteer encouraged me to study BSc Hons Social Psychology in order to gain a deeper understanding of mental processes/ illnesses, treatments and their effects.  I also gained theoretical knowledge of a wide range of counselling skills, therapies, mental health issues and their treatment process and also issues affecting older people.  Recently I attended training on person centred thinking which I feel is very relevant to this post. I am also willing to undertake any new training that is required as I thoroughly enjoy learning new things. I am a very driven and committed person especially when it comes to something I am passionate about and this type of work is something that I have always had an extreme passion for, therefore I feel confident that my personal qualities along with the competences gained from my varied experience have provided me with the 
243pre-requisites for success in this role."
244858,22,0284 277 1112,Newtownards,07784869238,alisonstewart5@hotmail.com,1,Down,2014-03-05,Yes,<blank>,Northern Ireland,Yes,BT22 1GB,No,Stewart,4 Castle Meadow Park,Cloughey,7019a090bff6a8716af89e8c9dbb2ba45142ae00,A J ,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
245859,32,07756041275,Derry,<blank>,eamoneannetta@hotmail.co.uk,1,Derry,2014-03-05,Yes,<blank>,Northern Ireland,Yes,BT47 3 WX,Yes,Eannetta,140 Ivy Mead,Altnagelvin,f77d1c38ecc04e2284e74b3593bc65ec323f407b,E M,0,<blank>,0,No,0,3 Penalty Points,<blank>,<blank>,<blank>,<blank>
246860,32,07756041275,Derry,<blank>,eamoneannetta@hotmail.co.uk,1,Derry,2014-03-05,Yes,<blank>,Northern Ireland,Yes,BT47 3 WX,Yes,Eannetta,140 Ivy Mead,Altnagelvin,94b8b4b5e7516831fc5aafcf110f62d689c8a4b0,E M,0,<blank>,0,No,0,3 Penalty Points,<blank>,<blank>,<blank>,<blank>
247861,32,447933521092,COOKSTOWN,<blank>,kirky36@live.co.uk,complete,TYRONE,2014-03-05,Yes,"I currently volunteer at the Mid-Ulster Child Contact Centre in Cookstown. This involves supervising contact between children and their parent or other relatives. As a volunteer, it is my duty to ensure and monitor a safe environment during the contact whilst encouraging interaction when needed.",United Kingdom,No,BT80 8RW,Yes,Hagan,2 Clare Cottages,<blank>,b5986924dda26d600112b7e4290255916ad9f9aa,KMH,0,2014-03-07,0,No,1,<blank>,"I have always enjoyed working with the elderly and providing support. I would like to gain more experience and become more involved in supporting people. I feel that Clanmil offer great support for individuals who struggle with finding suitable housing especially if that person is alone, vulnerable or an older individual.",<blank>,No,"As the post requires experience of working with and supporting older people, I believe my experience working as a carer in the community and as a senior carer in a 
248Dementia/residential unit has broadened my knowledge in this category and through both positions I have learnt about the difficulties that senior members of society face day to day, such as physical/mental illnesses which may prohibit everyday tasks. I also realise how straining it can be on the families as their relatives condition may deteriorate, making it more difficult for them to cope as their main carer. My present position as a senior carer involves liaising with families, GPs, Social Workers and other caring professions which I believe is also an essential role of this post to which I am applying to. The information I receive from the multi-disciplinary team is used to assess the clients social needs, personal, medical requirements and any other requirements in order to implement a suitable care plan, ensuring their needs are met. It is also my responsibility to administer medication and notify the GP of any changes or reactions, the patient is experiencing. Although I am aware this post involves 
249working with independent individuals, I still feel it is beneficial to be aware and have some knowledge on medication, especially those common among older people in the case of an emergency. The key traits of my role as a carer is always narrowed down to respect dignity of the individual and respecting their wishes. Through working with vulnerable people and as a volunteer in the Mid-Ulster Child Contact Centre I have gained extensive training in manual handling, fire training, health and safety, first aid, dementia, challenging behaviour and working with children and vulnerable adults. In relation to computer literacy, as a university graduate in Sociology with Criminology, I gained excellent knowledge in working with excel and PowerPoint, especially in my final year dissertation which involved research and conducting a survey on the health service. I am very ambitious in everything I do and I feel I can offer a lot to this post. "
250862,32,447933521092,COOKSTOWN,<blank>,kirky36@live.co.uk,1,TYRONE,2014-03-05,Yes,<blank>,United Kingdom,No,BT80 8RW,Yes,Hagan,2 Clare Cottages,<blank>,c050390f6ccefe9a9a06d3fa278a29a3a1aefc72,KMH,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
251863,32,07516083528,Cookstown,<blank>,alana_172_@hotmail.com,1,Tyrone,2014-03-06,Yes,<blank>,United Kingdom,No,BT80 8RD,Yes,Weir,12 Claggan Park,<blank>,f26b90d9d55fc3bf0caae1872166d659ac294049,A,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
252864,32,07885653170,Maghera,<blank>,wee-lauren-junior@hotmail.co.uk,1,Londonderry,2014-03-07,Yes,<blank>,Northern Ireland,Yes,BT465SH,Yes,Scott,"18 Carsonvillas, Upperlands",Maghera,ee4c7f1a144b13da5149de7f93b82009b9f4c12f,LNS,0,<blank>,0,No,0,None,<blank>,<blank>,<blank>,<blank>
253865,32,07826116579,Cookstown,<blank>,lynh@gmx.com,1,Tyrone,2014-03-09,Yes,<blank>,Northern Ireland,No,BT80 9RY,Yes,Henry,7 Wellbrook Road,<blank>,a6ce9b03e8cf297776a673a0975c4f23c8eeaecd,L ,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
254866,32,0790 72 40 669,Draperstown,-,mary-friel@hotmail.co.uk,1,Co Derry,2014-03-10,Yes,<blank>,Northern Ireland,Yes,BT45 7ED,Yes,Friel,4A Dunmurry Road,<blank>,5a09c3b0979f4af9ae37e9f17c8af91f5735c266,M ,0,<blank>,0,No,0,"6 penalty points, 3 speeding, 3 using mobile phone",<blank>,<blank>,<blank>,<blank>
255867,32,0790 72 40 669,Draperstown,<blank>,mary-friel@hotmail.co.uk,1,Co Derry,2014-03-10,Yes,<blank>,Northern Ireland,Yes,BT45 7ED,Yes,Friel,4A Dunmurry Road,<blank>,efca0bd47a3ce6bd10e89de9fa26aef4b506218a,M ,0,<blank>,0,No,0,"6 penalty points, 3 speeding, 3 using mobile phone",<blank>,<blank>,<blank>,<blank>
256868,32,0790 72 40 669,Draperstown,<blank>,mary-friel@hotmail.co.uk,2,Co Derry,2014-03-10,Yes,<blank>,Northern Ireland,Yes,BT45 7ED,Yes,Friel,4A Dunmurry Road,<blank>,88b57cfe95f5f420083c04602ec94290acc9a97d,M ,0,<blank>,0,No,0,"6 penalty points, 3 speeding, 3 using mobile phone",<blank>,<blank>,<blank>,<blank>
257869,32,07849935992,Magherafelt,<blank>,Nicolekearney7@hotmail.co.uk,1,Derry,2014-03-10,Yes,<blank>,Northern Ireland,No,BT456DN,Yes,Kearney ,62,Ashgrove Park,77d951c0f43f9aca0e7f9322fdaeb27bc365369b,NK,0,<blank>,0,No,0,N/A,<blank>,<blank>,<blank>,<blank>
258870,32,07871343532,Magherafelt,<blank>,marybradley482@yahoo.co.uk,complete,Co. Derry,2014-03-11,Yes,<blank>,Northern Ireland,No,BT45 7SE,Yes,Bradley,25 Quilly Rd,Moneymore,287c72299fe6d02ec0dec31fae47ae46da4f5c45,M,0,2014-03-11,0,No,1,3 points - exceeding speed limit (Approx 2010),"I feel that this would be a role in which I would be suited as a Housing Officer in Fold Housing Association I have property management of sheltered schemes and am therefore aware of the role and what is expected of a Scheme Co ordinator.\r\nMy current employment is unstable at present due to funding constriants hence why I am seeking alternative employment.\r\nI also love within the Magaherafelt area and am familiar with Brennan Court, I would welcome the opportunity to work in the area in which I live to facilitate family life.",<blank>,No,"I am applying for this role as I feel this is a role in which I would be most suited.  I have experience of working in a Nursing/Residential home for 3 years.  During this time I gained not 
259only experience and skills in providing personal care but also on the social, intellectual etc needs of older people.  I have learned to value the life experience of older people and gained skills on effectively communicating with older people.\r\nDuring my career in housing I have worked in various different sectors in both housing management roles and also in support roles.  I feel that this has resulted in me having a broad spectrum of knowledge particulary on social housing & in sheltered/supported housing.  \r\nDuring my employment with Fold Housing Association I have worked worked closely with Scheme CoOrdinators and am failire with the day to day running of the scheme as well as the challenges faced.  I am aware of what tenants and family members expect from a sheltered/supported living scheme and how to deliver this service effectively.\r\nI have experience of in staff management and also in overseeing that that job roles are performed effectively and in inspecting quality of work.  I have also 
260experience in inspecting the works completed by contractors and assessing the qualify of work and ensuring Health & safety standards are met.\r\nIn my current role and in previous employment I have had to deal with challenging situations, I have learned how to address these and how to ensure they are dealth with in a calm and positive manner in order to acheive a good outcome for all involved.  I do not shy away from challenging situations instead I find that dealing with the issue in a short time frame with negate the need for further intervention.\r\nI have developed exellent communication skills both verbally and written and I feel confident in speaking to agencies and members of the public in a professional manner.  \r\nI have experience in using various computer programmes and confident in my use of excel, word and Mircosoft outlook.\r\nI am a professional person who gives her all to any job role in which I am in, I am trustworthy and flexible in my working hours."
261871,32,07871343532,Magherafelt,<blank>,marybradley482@yahoo.co.uk,2,Co. Derry,2014-03-11,Yes,<blank>,Northern Ireland,Yes,BT45 7SE,Yes,Bradley,25 Quilly Rd,Moneymore,6d7344d6c1ee2c75c58df8e33b185132ad3def8c,M,0,<blank>,0,No,0,3 points - exceeding speed limit (Approx 2010),<blank>,<blank>,<blank>,<blank>
262872,32,07745667136,LIMAVADY,07745667136,gaildonnell83@gmail.com,1,LONDONDERRY,2014-03-11,Yes,<blank>,Northern Ireland,Yes,BT490SW,Yes,DONNELL,45,CASTLEPARK,6729b9148badf2b829c941470e693b4ee1506566,GIC,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
263873,32,07745667136,LIMAVADY,07745667136,gaildonnell83@gmail.com,1,LONDONDERRY,2014-03-11,Yes,<blank>,Northern Ireland,Yes,BT490SW,Yes,DONNELL,45,CASTLEPARK,e2465e95b3a5b3fe9190d0770f9629c9c8b93ea2,GIC,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
264874,32,07745667136,LIMAVADY,07745667136,gaildonnell83@gmail.com,1,LONDONDERRY,2014-03-11,Yes,<blank>,Northern Ireland,Yes,BT490SW,Yes,DONNELL,45,CASTLEPARK,f68cf44ee07c8a49b898d05932184af4ffbddc47,GIC,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
265875,32,07849935992,MAGHERAFELT,<blank>,nicolekearney7@hotmail.co.uk,complete,DERRY,2014-03-11,Yes,I completed volunteer work with St. John\\'s ambulance prior to beginning university. I trained in CPR and basic life support. I also attended local events to assist in the event of an accident/injury. I have participated in fundraising for St. Vincent De Paul and continue to support the organisation. During my time at university i spent time volunteering for Praxis mental health organisation. I worked within the drop-in centre in Antrim. I helped organise events and social gatherings for the clients. I also carried out relaxation and one-to-one therapy sessions with the service users helping them devise daily routines and supported them in community independent living.,Ireland,No,BT45 6DN,Yes,KEARNEY,62,ASHGROVE PARK,031d13bad99bf97459a3336b47fd40fea81dbf61,NK,0,2014-03-12,0,No,1,N/A,"I am applying for this post as i feel i would be able to lend a lot of the acquired skills i have developed throughout various 
266roles/jobs i have worked within to this post. Alongside my paid employment i have also completed six months placement experience during my degree. I completed placements in various hospital and community support settings working as a student OT enabling patients and clients to live more independently in their home environments. As a qualified OT i support independence and recognise the importance of maintaining independence in order to live a fulfilling life both mentally and physically. Within my placements and previous jobs i have worked closely with stereotyped and vulnerable groups in our society.I have experience in working both in one-to-one settings and in group settings. I have completed research and group therapy in anxiety and depression management, confidence building, pain management etc. During my mental health placements i worked closely with the local housing executive and jobs&benefits offices. I helped signpost clients to available services and refer clients to community support groups. 
267During one to one therapy/counselling sessions with clients, we established target plans and discussed issues which where disabling them from being able to live independent fulfilling lives. I have a great interest in working with older people and have great positive experiences from my previous jobs within which i worked with older clients. I enjoy communicating with people and get great job satisfaction from helping and supporting individuals to live fulfilling lives. I am a highly motivated person who enjoys working in a team. In the past i have thoroughly enjoyed working closely with voluntary organisations and have an interest in seeking out various community resources which our elderly population can avail of. The various aspects of the role entice me. I enjoy putting my organisational skills into play and using my initiative and again i get great job satisfaction from this. Personally i can not speak highly enough of supported living developments having visited clients in these types of accommodations 
268before. I think these establishments are brilliant in allowing people to maintain their independence whilst also offering some assistantance and support if it is needed. It allows people to feel safe whilst also allowing them to maintain their pride and dignity.",<blank>,No,"I have nearly two years work experience working within a caring field and with the elderly client group,between my previous jobs and my six month university placements.Throughout my placements i worked with individuals suffering from mental and physical ill health.I put in place support plans in order to address any difficulties they were encountering in their activities of daily living.I have worked as a care assistant in a dementia nursing home with both elderly and vulnerable adults therefore i have further experience working specific with this client group.I am aware of the issues and stereotypes that face our elderly population and aim to promote healthy living in older people. I am familiar with various health conditions and have 
269experience of working with people suffering from different conditions. This would be an asset of mine with regards to your post as many older people will suffer from health complaints.I am also trained in CPR&basic life support, manual handling&infection control.During my time working as a care assistant i also received some training on data protection.I have experience completing client support plans and engaging in one to one therapy sessions with clients in order to address issues e.g.anxiety&money management.I have also provided a number of presentations in a group setting based on similar issues.For a short time I conducted relaxation classes for Praxis Mental Health in Antrim which I enjoyed as it promoted positive health and well-being.I also organised social pursuits through Praxis for the service users which allowed them to develop social skills.I took an interest in their likes/dislikes&ensured I provided a programme of entertainment particular to them.During my OT post I completed risk assessments 
270e.g. kitchen safety assessments& care management assessments.I have experience of using counselling and cognitive behavioural therapy techniques in order to help people to live fulfilling independent lives.I have experience in providing assistive equipment to clients and promoting safe usage of same.The skills I acquired working as a community OT previously would greatly lend themselves to your post.I regularly visited FOLD\x92s &supported living developments thus I am familiar with Telecare having put telecare systems in place for some of my clients.I praise the benefits of its usage&actively promote Telecare.I am familiar with working to departmental policies having worked within the Northern Trust and have alot of experience completing client documentation.I am aware of the community service available for the elderly population having signposted&referred many clients to local elderly services.I am fully flexible regarding working hours with access to a car.I have above average I.T skills using Microsoft 
271Word/Outlook as my previous&present job require me to use various softwear systems. My current post requires me to provide a lot of emotional support to ladies with breast cancer. I do so sensitively in order to build a therapeutic relationship with the clients.I am confident I could lend these supportive skills to your post. Within my Comm OT post on a daily basis I managed my own caseload and effectively arranged client visits. Visiting client\x92s homes alone enforced me to rely on my own professional judgement and initiative on many occasions.This is a skill which I felt I developed throughout my time as a comm OT.I am experienced in liasing with G.P\x92s, Social Workers having regularly placed onward referrals to different community services. I was commended in my ability to communicate effectively and appropriately using both written&verbal means of communication with both staff and client relatives.I also have experience of overseeing students during their placements and delegating caseloads to them 
272and overseeing their work. Within my OT post I assessed for minor/major adaptations to be put in place in client\x92s homes. I worked closely with the local Housing Executive, contractors and grants dept to ensure these were put in place to a standard which ensured safety for the individual. I have engaged in staff supervision and appraisal sessions on a regular basis in my previous job and I recognise the utmost importance of doing so in order to promote team-working and voice any concerns I am having. I am experienced in handling complaints and reporting issues/repairs adhering to departmental complaints policies.I have a lot of experience working particularly with the elderly population and I recognise their needs and wants to remain as independent as possible. We should support and assist this in order to allow individuals to feel empowered and to establish positive daily routines and roles within their communities."
273876,32,07871079255,Magherafelt,02882251101,prendergast84@hotmail.co.uk,complete,Derry,2014-03-12,Yes,None,Northern Ireland,No,BT45 7GA,Yes,McGrath,3 Riverbrook Drive,Moneymore,8251751bc42d6bdc27e1207934e70c8ccc4f64e0,K M,0,2014-03-12,0,No,1,<blank>,I feel I am suitable for the post and would thoroughly enjoy working for Clanmil. I also feel that a 30 hour working week would enable me to spend more time at home with my family and working closer to home would be more beneficial to me.,<blank>,No,"I have 6 years experience within the care sector. I commenced my employment as a Community Care worker and have progressed within the sector to a post as a Care Co-ordinator for Mears Care. Within my role I work mostly with the Elderly but I have had experience working with Service users with learning difficulties and also with children.\r\n I frequently use the Microsoft Outlook and Word packages for completion of tasks related to my post, such as, Weekly, Monthly and Quarterly Reports. I maintain all clients\x92 
274files on a database and feel I am efficient in the use of all the necessary computer programmes.\r\nI liaise on a daily basis with a Multi-Disciplinary Team, a team of 68 carers which I manage, and with Service Users and their families. Good communication skills are vital in my role both in a verbal and written capacity.\r\nWithin my previous employments I have always adhered to the policies and procedures set out by the company. I am fully aware of the importance of complying with the Data Protection Act and also of the importance of confidentiality. \r\nI currently manage a heavy workload and feel that my organisational skills are paramount in enabling me to carry out all of the objectives/targets required of my post. Good rota management is key to ensuring that all 1800 hours of care which I look after weekly is covered. I aim every week to have the rotas ready for the carers on a Tuesday morning as this allows time for any changes which may need to take place. I also ensure that weekly reports go to the 
275operational management team before 12pm on Mondays and that monthly and quarterly reports are all completed in a timely manner. New referrals also have to be seen within a 48hour timeframe and all necessary documentation i.e. Risk assessments and support plans are to be completed within 48hours of care commencing. \r\nHaving come from a caring background and also having had personal experience of caring for a family member I feel that I have a good understanding of issues affecting older people. I feel that a holistical approach to caring for the elderly is paramount and to understand that regardless of age or health condition each elderly person is an individual with individual needs.\r\nOften within my role difficult situations arise and being competent when dealing with situations is extremely important. With 68 carers to look after and approximately 170 service users to manage many difficult situations have arose in my time as a coordinator. Being able to handle these in an appropriate and professional 
276manner is a quality which I feel I have obtained and which I am continuously improving on.\r\nStaff supervision is also a part of my role as a coordinator. Staff are supervised on a quarterly basis and new staff are supervised weekly for the first month of their employment. I feel competent in completing such tasks. I always expect the highest possible standard from my staff and expect that all staff within the company work to provide the highest standards of service.\r\nI am fully flexible in my approach to work. Due to staff shortages within the company I have always been more than willing to complete additional work and also to do any overtime required. I have excellent childcare arrangements and feel that I can fully commit to any hours required by the company. I have a full licence and have my own car which is insured for business use. \r\n"
277877,32,07729977665,Draperstown,<blank>,bradslee96@hotmail.com,complete,Derry,2014-03-12,Yes,"From October 2013 to February 2014 I have volunteered one evening per week with Superstars Club, a club for adults with learning disabilities in Cookstown.",Northern Ireland,<blank>,Bt457bn,Yes,Rafferty,17 Moyard Road,<blank>,3cbc5aba386c1f445b9628e56351882ff7250ed9,L,0,2014-03-13,0,No,1,<blank>,I am applying for this post as I have a keen interest in working in a caring capacity.  I feel I would be suited to this role as I have previous experience of working with an elderly client group and have worked as a named social worker for elderly people living in supported living.  I have worked as a floating support worker within the supporting people project funded by the Northern Ireland Housing Executive where I have gained a lot of knowledge about the housing sector.\r\n,<blank>,No,"I have previous experience of working with an elderly client group both when I worked as a social worker and as a floating support worker. 
278 I have over a years experience working as a social worker and student social worker exclusively with an elderly client group, also over a years experience working as a floating support worker where many of my clients were elderly. I have past experience of working with clients who live in supported living accommodation and have helped them through co-ordinating appropriate services live as independently as possible.\r\nI have an A level grade B and a GCSE grade A in ICT and am very competent in using all Microsoft office applications.\r\nI believe my degree in Social Work has equipped me with many of the skills and knowledge required to fulfil this role. e.g.I have developed a sound value base and always work with respect for others, I understand the need to provide support and work in partnership with clients, I have used various problem solving methods and always work in a professional manner.  Part of the Social Work degree focused on the skills required to provide a \\'listening ear\\' to clients and 
279effectively provide a counselling service where appropriate, since qualifying I have found myself using these skills in all the roles I have worked in.  These skills include actively listening, using clear and coherent communication, being aware of both my verbal and non verbal communication in an appropriate way to provide essential support to the people whom I have worked with.\r\nWhen working as a floating support worker within the Supporting People project funded by the Northern Ireland Housing Executive it was my role to help vulnerable people who were at risk of homelessness to secure appropriate accommodation and maintain tenancies, this meant liaising closely with the Housing Executive and housing associations such as Clanmill.  At times I acted as a mediator between tenants and landlords, helped to report repairs, negotiate payment of rent, apply for transfers, deal with neighbourhood disputes or disturbances appropriately.  I attended the Housing Rights Advice training course which provided me with 
280a lot of the knowledge required to carry out this role.\r\nMy previous work experience has required me to have good interpersonal skills allowing me to develop good working relationships with clients, as a floating support worker I was required to provide emotional support to clients.\r\nI always work with empathy towards clients, I understand that every individual is different and try to value that.\r\nI have excellent communication skills both written and verbal, enabling me to communicate and liaise effectively with residents, family, social services and other medical professions.\r\nI am a hard working individual and take pride in doing a good job."
281878,32,07510991225,magherafelt,<blank>,laurahenry1990@googlemail.com,complete,londonderry,2014-03-13,Yes,<blank>,Northern Ireland,Yes,bt456pz,Yes,henry,50 piney hil,<blank>,509bce4fa56f322b82b903263af4d69a4c3fe604,L ,0,2014-03-13,0,No,1,<blank>,"I am applying for this post as I feel that I be suited in working in this caring enviroment as I love working with older people and members of a team. I feel that as my current role as a team leader I would meet the criteria of this job because you have to be very organised,  have patience and be willing to take on alot of responsibility.",<blank>,No,"I feel that gaining a national diploma in health and social care has given me alot of knowledge and understanding of how to care for a vunerable person and what teams, care packages and policies are set in place to ensure the duty of their care. The past three I have been working in a care setting of a nursing home where I look after 32 residents with five other staff members. During my time there I gained alot of 
282expierence in looking after the whole package of a residents needs. From my expierence of being a team leader I feel that I can bring my skills of being very organised in carrying out tasks efficiently and having such a big responsibility. I will be able to work as part of a team and also on my own.  "
283879,33,07922415129,Belfast,<blank>,clairefeeney@hotmail.com,4,Antrim,2014-03-14,Yes,<blank>,Northern Ireland,Yes,BT10 0HE,Yes,Feeney,40 Diamond Gardens,<blank>,16868627d42c58689e29d1cd2059e9fd8cdec51e,C,0,<blank>,0,No,0,<blank>,"I am a highly competent, friendly administrator who would very much like to work for an organisation that whilst doing a good job also realise the benefit of my work on those who receive our service.  I am adaptable, quick to learn and can be flexible especially on those occasions where deadlines have to be met.  I am focused on driving my career within administration and becoming part of a team where I can continually grow in both skill and knowledge.",<blank>,No,<blank>
284880,33,07523054705,Belfast,<blank>,karbowiak.gosia@gmail.com,1,UK,2014-03-14,No,<blank>,Northern Ireland,No,BT3 9FJ,No,Karbowiak,"7.15, the ARC",2H Queen's Road,fa35acb0f472594dd0e4296b3ea5611eae5789ce,MK,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
285881,34,07542940475,Belfast,<blank>,aeefz@hotmail.com,complete,Antrim,2014-03-14,No,"Over 11 days across 3 years, I worked with a local charity, helping the sick and disabled get to Lourdes, and looking after them while we were there. This included pushing wheelchairs, staying with our charges and ensuring they were fed and happy. We also helped serve meals, setting up the room for 60+ people three times a day, and cleaning up afterward.\r\n\r\nI volunteered with Derrynoid forest\\'s NSPCC Christmas trail a few years ago as a elf, helping to wrap presents, take photos and worked on the trail where necessary. ",Northern Ireland,Yes,BT7 2FL,No,Ward,15 Farnham Street,<blank>,02d9e77eb80924b41ec407b56d9d4fe2f70ad605,AW,0,2014-03-14,0,No,1,<blank>,"I have a keen interest in social housing, and it is an area I have wanted to work in for many years. My dissertation was about social housing provision, and the way this may change in the future, so it is an area I feel I am well versed in and would work well in. I have 
286a degree in planning, which I am keen to work with. \r\n\r\nMy main skills are administrative, so I feel this would be the perfect role for my to step into and move into the social housing career path. I worked well as an agent for ASOS, handling high volumes of calls daily, and always meeting - if not surpassing - my daily target. I work well in a team, but can work well alone if needs be. \r\n\r\nI greatly admire the role Housing Associations have taken in Northern Ireland, working closely with and supporting the Housing Executive. Given the current economic climate and uncertainty of the future economy, social housing will play a far greater role in accommodation for many people across the county. I would really love to help people find housing, as it is why I chose the degree I have. It is so important to help people find housing - and good quality housing - as such a small, simple step can have a huge effect on quality of life for people and their families. This is something I have always been keen to 
287help with, however small or indirectly this may be, and I feel that my passion for the role, as well as relevant experience, mean that I am well suited for this job.",<blank>,No,"Working within ASOS as a Team Leader, I have managed to communicate well with and coach members of our international teams predominantly through shadowing, and also from answering any queries that may arise. I have also worked on the weekly round-up we send to ASOS since July, sending a write-up summary of the main issues of the week. Several managers have requested that I do this write-up for them, as they are so confident with my ability to communicate the issues effectively.\r\n\r\nDuring my time at a planning office, I have written reports, researched appeals and written to senior officers in varying professions. Most planning applications require analytical thinking, as there are various planning policies, budgets, possible constraints and possible arguments to consider. Given the current economic climate, I had to ensure all 
288the information provided in the planning applications and appeals I wrote was completely accurate and correct at the time of writing. To do this, it is imperative to have good communication and research skills, given the range of planing policies, advice and possible conflictions which may occur with these policies and town plans. \r\n\r\nI work well within my teams, and am able to manage my friendships with people in work despite being a supervisor. I have maintained good relationships with people I used to work alongside and now help to manage, as well as building good working relationships with managers, administrators and internal departments. \r\n\r\nIn my current role, I report directly to one manager, and work mostly without supervision. I have worked as an administrator on my own and within a team, and can work equally well in both situations. I ensure all tasks required are completed within the designated timeframe and to the highest possible standard."
289882,33,02890666167,BELFAST,N?A,TOMMYBREEN@HOTMAIL.CO.UJK,1,ANTRIM,2014-03-14,Yes,<blank>,Northern Ireland,Yes,BT96EL,Yes,BREEN,4 WINDSOR AVENUE NORTH,MALONE ROAD,fc77a0b9f0fcb2bbe386144d7bef746c403be8e8,TB,0,<blank>,0,No,0,3X PENALTY POINTS,<blank>,<blank>,<blank>,<blank>
290883,33,07807700101,newtownabbey,<blank>,shannon.gillespie89@hotmail.com,1,antrim,2014-03-14,Yes,<blank>,Northern Ireland,Yes,BT36 5LP,Yes,Gillespie,46 Carwood Drive,<blank>,01fb5dd9f911285d5977af31467f3a87b2abe3b8,S,0,<blank>,0,No,0,N/A,<blank>,<blank>,<blank>,<blank>
291884,33,07814 033457,Belfast ,028 9066 3123,juliesturgeon31@hotmail.com,complete,Antrim ,2014-03-14,Yes,None,Northern Ireland,No,BT11 8BZ,Yes,Sturgeon ,24 Old Brewery Lane ,Glen Road ,458d398740018233f2bcb1eb27778ef098256331,J,0,2014-03-17,0,No,1,None,I am confident that my skills and present and pass employment will enable me to perform the duties of the post well.,<blank>,No,"I had been employed on a full-time basis with Benmore Developments, one of Northern Ireland's largest property developments companies for the past 13 years, for the past 7 years I have been Head of Admin and PA to the Chairman of the company.\r\n\r\nI have a wide experience in all aspects of office administration, including reception duties, filing, typing, diary management and all other duties associated with a busy property development and management company.\r\n\r\nMy duties involved all aspects of the management of commercial and residential properties including tenant and contractor relationships.\r\n\r\nMy skills in my present 
292and past employment will enable me to perform the duties of the post well.\r\n\r\n"
293885,33,07880667399,BELFAST,07880667399,philip@digitalcloudart.com,1,CO.ANTRIM,2014-03-14,Yes,<blank>,Northern Ireland,Yes,BT9 5HY,Yes,REES,30 CLEAVER PARK,<blank>,0e053731b4059903ecc0f67b0c3042651b3d1536,P R,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
294886,33,07880667399,BELFAST,07880667399,philip.rees89@gmail.com,1,CO.ANTRIM,2014-03-14,Yes,<blank>,Northern Ireland,Yes,BT9 5HY,Yes,REES,30 CLEAVER PARK,<blank>,981b4b7e6383f60e02db025d1b2eb7598e3059c6,P R,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
295887,33,07880667399,BELFAST,07880667399,philip.rees89@gmail.com,1,CO.ANTRIM,2014-03-14,Yes,<blank>,Northern Ireland,Yes,BT9 5HY,Yes,REES,30 CLEAVER PARK,<blank>,1ceb4e2d9d378b69f7f214790c21d863592f7572,P R,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
296888,33,07880667399,BELFAST,07880667399,philip.rees89@gmail.com,complete,CO.ANTRIM,2014-03-14,Yes,"I HAVE WORKED WITH THE COW PARADE CHARITY , PAINTING FIBRE GLASS COWS WITH CROSS COMMUNITY GROUPS.",Northern Ireland,Yes,BT9 5HY,Yes,REES,30 CLEAVER PARK,<blank>,d02cd1b73d2e2d8c063b5de89cc89f85080eb5e8,P,0,2014-03-16,0,No,1,<blank>,"I am applying for this post as i have always been interested in property. I know from personal experiences the hard work companies such as Clanmil does for the local housing problems in Belfast and NI.\r\n\r\nI would enjoy working in Clanmil, and meeting the different staff,contractors and tenants, meaning each day was never the same as the last. Your high quality homes at the lowest possible economic rent greatly interest me. \r\nI also have over and above the required amount of experience for the vacancy.\r\n",<blank>,No,"Experience/Qualifications/Knowledge \r\nESSENTIAL \r\n\r\nI have over 2 years administration experience within a busy office environment,and over 5 GCSES 
297including Maths and English at grade C and above.\r\n           Experience of reception duties and dealing with a high volume of calls, dealing with customer questions/queries/complaints on a daily basis Such as tenant issues in Mc Geown Estate Agents or drink issues within Diageo. \r\n           I know how to create agendas, and what information to include in these. My experience of minute taking in Mc Geowns was during the morning diary meeting, or during a meeting with a developer. I used short hand to record my notes, and on occasions a recorder, in order to help me in minute taking when there was more than 4/5 people at the meeting.I would then listen back to confirm what a particular person said.\r\n            I have great experience of dealing with a large volume of calls and prioritising my work load.In Diageo, I would have a call plan of up to 200 bars to call that day, the bars with a next day delivery took priority over those that were weekly. I also prioritised work in Mc Geowns, if a tenant 
298called to say their dishwasher had broken down, it would not be as important if another tenant called saying their boiler was malfunctioning. You can live without a dishwasher, but not hot water and heat.\r\n           Great knowledge and proficiency of all Microsoft applications. I can use Word,Excel,Outlook and Powerpoint. Experience of creating, spreadsheets,calculations,professional letters,informative presentations and knowledge of other relevant applications. \r\n\r\nDESIRABLE \r\n\r\nI may not have an NVQ level 2 in office administration, but I know I have the same skills and experience of someone that does.\r\n\r\nI have previous experience of working in administration within a property environment.I provided admin duties within Mc Geowns and Alburn property. I answered the phone, replied to emails, opened/closed files, looked after property brochures and updated on-line info regarding properties or a tenants/landlord info.\r\n\r\nSKILLS/ABILITIES\r\n\r\nI have excellent keyboard skills, and can type 
299fast and efficiently. \r\n\r\nMy written skills are excellent, I can write clearly and informatively. My verbal communication skills are professional,I can speak clearly and effectively. Experience of this within the Empire, I need to speak clearly to customers to inform them of offers/promotions and also to staff inform them of customer issues.\r\n              I have very strong organisational and time management skills. In Diageo, I would print of my bar call plan, and colour each bar that was next day,2nd day or next week delivery a different colour. This allowed me to easily manage my calls, should the computer system fail. While in MC Geowns, I had to manage the diary, and used my organisational skills to determine if each appointment was time effective. For example, if an agent was in Lisburn at 4pm and had to be in North Belfast for the next appointment 15minutes later,I would change who was taking the viewing, my common sense showed that it was impossible to go that distance in that time, especially 
300during rush hour.\r\n    My attention to detail is highly accurate, I would double check each task i have completed to ensure I have left nothing out. In Diageo, when receiving an order, I'd repeat it back to the customer and write it down to ensure I had the order should the computer crash. \r\n     I have undertaken research within Alburn,Mc Geowns and Diageo. I had to research comparable properties, the amount that rival firms may charge for selling a property, and the amount of outlets that sold rival drink brands.\r\n     Personally, I am very out going and a good listener, I can work as part of a team, or equally can be confidently left to undertake tasks on my own.\r\n\r\n\r\n\r\n\r\n\r\n\r\n"
301889,34,07710505136,Carrickfergus,<blank>,jomckinley89@gmail.com,1,Antrim,2014-03-14,Yes,<blank>,Northern Ireland,Yes,BT38 7BA,Yes,McKinley,133 Broadlands,<blank>,1606258930cfe0dfe1b9803254be7fbc1c28dd90,J,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
302890,34,07740404045,Lurgan ,02892662277,laura@donnellydickson.co.uk,4,Armagh ,2014-03-14,Yes,Whilst carrying out my AS Levels I worked over the summer months with Martin Anderson Estate Agents in Lurgan. This was my first opportunity of shadowing an agent and getting the feel for the career path I was choosing to travel down. \r\n\r\nDuring my second year of study in Jordanstown we all were tasked with carrying out a short placement.  I chose to work with South Ulster Housing Association in Portadown for this period. I really enjoyed the experience I had during my brief time here.   ,Northern Ireland,Yes,BT666HT,Yes,Martin,36 Kiln Lodge ,<blank>,66fff22c56cb49c752dd44d65bfdfe3b9aa26329,L,0,<blank>,0,No,0,<blank>,I have always been involved in the housing sector from a young age. My parents own their portfolio of properties which I now have the pleasure of managing for them.  I have worked with estate & management agents and I am currently working in a receivership end of property management. I am always 
303looking to expand my knowledge and I feel I would gain a lot from having experience working within a housing association such as yourselves.  ,<blank>,No,<blank>
304891,33,07719791623,DOWNPATRICK,<blank>,martincurran68@hotmail.co.uk,1,DOWN,2014-03-14,Yes,<blank>,Northern Ireland,Yes,BT30 9HP,Yes,CURRAN,50 KILMORE VILLAGE,CROSSGAR,1b1bc8e3fe4a6040e9dfa0de49788e95af4f4809,M A,0,<blank>,0,No,0,N/A,<blank>,<blank>,<blank>,<blank>
305892,34,07729253472,Carrickfergus,<blank>,gary.e.nelson@outlook.com,1,Antrim,2014-03-14,Yes,<blank>,United Kingdom,No,BT38 8SR,Yes,Nelson,1H Knocksallagh Green,Greenisland,3f7f6c0492b186ecc4b38196048ed13d44ae63b3,G,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
306893,33,07717707404,Hilltown,07717707404,kevinfearon86@yahoo.co.uk,1,Down,2014-03-15,Yes,<blank>,United Kingdom,Yes,BT34 5UU,Yes,Fearon,52 Spelga Park,<blank>,bce310489a90bc6690b93260c964974b671e229c,Kevin,0,<blank>,0,No,0,Clean Full UK Driving Licence,<blank>,<blank>,<blank>,<blank>
307894,34,07717707404,Hilltown,07717707404,kevinfearon86@yahoo.co.uk,1,Down,2014-03-15,Yes,<blank>,United Kingdom,Yes,BT34 5UU,Yes,Fearon,52 Spelga Park,<blank>,a0b5aab9a7370ace2a7ef229841935510d4981cc,Kevin,0,<blank>,0,No,0,Clean Full UK Driving Licence,<blank>,<blank>,<blank>,<blank>
308895,34,07717707404,Hilltown,07717707404,gollyfearon@yahoo.co.uk,1,Down,2014-03-15,Yes,<blank>,United Kingdom,Yes,BT34 5UU,Yes,Fearon,52 Spelga Park,<blank>,6086266bb2f3cc18bd23ff9a8de5fe109b0a622e,Kevin,0,<blank>,0,No,0,Clean Full UK Driving Licence,<blank>,<blank>,<blank>,<blank>
309896,33,07766518966,Dunmurry,<blank>,clarephilpott@live.co.uk,2,Antrim,2014-03-15,Yes,N/A,Northern Ireland,No,BT17 9LL,Yes,Philpott,102 Ballyskeagh Road,<blank>,89f7637f891a657a0188c5b912ff3a027aa8432a,C,0,<blank>,0,No,0,n/a,<blank>,<blank>,<blank>,<blank>
310897,34,447795830485,Craigavon,<blank>,nataliealysia@hotmail.com,1,CO.ARMAGH,2014-03-15,No,<blank>,United Kingdom,No,bt64 1az,No,Bell,79 Lakelands,<blank>,1d3fcabe37d83bb3f0b10339a8f38faa56185290,N,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
311898,34,447795830485,Craigavon,<blank>,nataliealysia@hotmail.com,complete,CO.ARMAGH,2014-03-15,No,<blank>,United Kingdom,No,bt64 1az,No,BELL,79 Lakelands,<blank>,802c33ccc15deed3245563820c079c749102a7c2,N,0,2014-03-15,0,No,1,<blank>,"\x95\tA dynamic and versatile Retail Buyer, who can adapt quickly to an ever increasing workload, communicate effectively with a range of different stakeholders, and work to strict deadlines in a fast paced, high pressure environment.\r\n\x95\tAn individual with proven ability to work in a range of diverse teams, but also highly competent when working individually. Someone who consistently reaches and exceeds individual and collective sales targets.\r\n\x95\tStrong ability to stay calm and focused under pressure and superb organisational skills to prioritise tasks and manage workload effectively.\r\n\r\nI feel I can bring a lot of experience to the role and utilize my strong orgnisational skills to their full potential in this position.",n/a,Yes,"\x95\tA dynamic and versatile 
312Retail Buyer, who can adapt quickly to an ever increasing workload, communicate effectively with a range of different stakeholders, and work to strict deadlines in a fast paced, high pressure environment.\r\n\x95\tAn individual with proven ability to work in a range of diverse teams, but also highly competent when working individually. Someone who consistently reaches and exceeds individual and collective sales targets.\r\n\x95\tStrong ability to stay calm and focused under pressure and superb organisational skills to prioritise tasks and manage workload effectively.\r\n\r\n. I like a challenge and am open-minded to new ways of developing and a new environment. I feel my current and previous career background would be highly beneficial to this position. I am fast to adapt and have strong organisational and time management skills. I would be a great asset to any team."
313899,34,07715373179,BELFAST,07715373179,csmyth29@qub.ac.uk,1,Antrim,2014-03-15,Yes,<blank>,United Kingdom,Yes,BT14 6BY,Yes,Smyth,5 Woodland Avenue,<blank>,fa01d4581dc59667c4e568397692f4b57912f211,C,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
314900,34,07715373179,BELFAST,07715373179,csmyth29@qub.ac.uk,2,Antrim,2014-03-15,Yes,"    I have also obtained a wealth of knowledge of the wider NI Charity sector as the CSR representative for the L&G Belfast office. I was chosen for this role given my research into corporate social responsibility during my MSc at Queens University where I led research groups which focused on the charitable activities of various public bodies and private sector entities. As such I was charged with the organisation and communication of CSR activities for the Belfast site. Events and initiatives I arranged included the annual Christmas food bank appeal in conjunction with the Storehouse Food banks ltd. I also organised sponsored fancy dress days, bakes offs, and the team relay event in the most recent Belfast Marathon where £1200 for Marie Curie. I also represented L&G in meeting with our chosen office charity the Simon Community in various meetings arranged in order to provide updates on how the money the office raised was then 
315being put to good use",United Kingdom,Yes,BT14 6BY,Yes,Smyth,5 Woodland Avenue,<blank>,23890c8b365675cd6f488ee7984fd15d43491ceb,C,0,<blank>,0,No,0,n/a,<blank>,<blank>,<blank>,<blank>
316901,34,07725211261,BELFAST,<blank>,VICTORIALECKEY@YAHOO.CO.UK,1,ANTRIM,2014-03-15,Yes,<blank>,Northern Ireland,Yes,BT5 6HJ,Yes,LECKEY,58 KNOCKVALE PARK,<blank>,afd00c0dd56afb303802ec214b83a8e4348b834d,V R,0,<blank>,0,No,0,NA,<blank>,<blank>,<blank>,<blank>
317902,33,07762903949,BELFAST,02890278564,COULTER_4@HOTMAIL.COM,4,ANTRIM,2014-03-15,No,<blank>,Northern Ireland,No,BT97DB,No,COULTER,39 ,DONNYBROOK STREET,d1f99f69c573deb147999da924660fa14ebdea80,NC,5,<blank>,0,No,0,<blank>,"After working my way up the ladder to the most senior position of deli manager, I am now seeking new challenges. Also I feel that through my past work experience I meet your desired criteria.\r\n\r\nOn a weekly basis the shop floor manager and myself have a meeting with the shop owner. It is up to me to perform good minute taking and preparing agendas for the week. To do this I take note of what was decided during our meeting, what was accomplished and what was agreed upon as tasks for the week. Along side this I must also prioritize the normal work- load which in turn helps the day to day running of the deli.\r\n\r\nDuring my year in LBM, I dealt with a high volume of sales and customer service calls. In all my time working there I never experienced a call swing. There were twelve Key 
318Performance Indicators (KPI\x92s) that I hit on a daily and monthly basis and because of this I was awarded a place on the internal management course.\r\nI do not have an NVQ Level 2 in Office Administration, however I have gained experience in administration especially within my jobs in LBM and Centra.\r\n",<blank>,No,"After working my way up the ladder to the most senior position of deli manager, I am now seeking new challenges. Also I feel that through my past work experience I meet your desired criteria.\r\n\r\nOn a weekly basis the shop floor manager and myself have a meeting with the shop owner. It is up to me to perform good minute taking and preparing agendas for the week. To do this I take note of what was decided during our meeting, what was accomplished and what was agreed upon as tasks for the week. Along side this I must also prioritize the normal work- load which in turn helps the day to day running of the deli.\r\n\r\nDuring my year in LBM, I dealt with a high volume of sales and customer 
319service calls. In all my time working there I never experienced a call swing. There were twelve Key Performance Indicators (KPI\x92s) that I hit on a daily and monthly basis and because of this I was awarded a place on the internal management course.\r\n\r\nI do not have an NVQ Level 2 in Office Administration, however I have gained experience in administration especially within my jobs in LBM and Centra. I also have seven GCSE\\'s grade C and above which includes Math, english and ICT, a BTEC National Diploma in Sport Studies and a Third Class BSc Hons in Sport studies.\r\n\r\nThank you so much for taking the time to consider my application. I hope to hear from you soon!"
320903,34,07717707404,Newry ,07717707404,kevinfearon86@yahoo.co.uk,2,Down,2014-03-16,Yes,<blank>,Northern Ireland,Yes,BT34 UU,Yes,Fearon,52 Spelga Park ,Hilltown,6086266bb2f3cc18bd23ff9a8de5fe109b0a622e,KF,0,<blank>,0,No,0,None My Licence is Clean,<blank>,<blank>,<blank>,<blank>
321904,33,07521350315,Belfast,<blank>,michaela.coogan@hotmail.com,complete,Antrim,2014-03-16,Yes,<blank>,Northern Ireland,No,BT14 7NH,Yes,Coogan,44 Estoril Park,<blank>,a710723c7b9b27f969cd516b146b1ce0acc37d07,M,0,2014-03-16,0,No,1,<blank>,I am applying for this post as I feel I have the relevant experience and skills required to carry out the job. I would like to work for Clanmil to further my career and maybe one day work my way up within the company. I think I would fit in well within the company as I am a highly motivated individual and also make room for improvement.,<blank>,No,"I have worked in Business Services Organisation. I was reporting to different Projects such as GMS ICT and Programme Support Office. In GMS ICT I dealt with all GP Practices in Northern Ireland, we distributed PC\x92s, printers etc to the Surgeries and had to ensure that old equipment was picked up. Also if a GP Surgery reported a fault we had to ensure that this was dealt with in an efficient matter of time. During my time working 
322for GMS I used Microsoft Excel on a daily basis, I was also in contact with GP practices and suppliers via telephone and email.\r\n\r\nIn Programme Support Office (PSO) I had to co-ordinate and distribute information to support the HSC ICT Programme Board and Programme Managers in their planning and control activities. PSO also provided central administration support to a number of projects within the Programme.\r\n\r\nI maintained PSO registers, spreadsheets and office files, both electronic and hard copy, ensuring all information held was up to date. I ensured all correspondence and enquires received regarding the HSC ICT Programme were dealt with promptly. I was responsible for the distribution of Programme communication material (e.g. newsletters) to all identified individuals and organisations so it was important that I maintained accurate contact details for all HSC organisations other stakeholders.\r\n\r\nI carried out general office duties such as registering post received, setting up registered and 
323working files, general filing, and faxing, printing, photocopying as well as escorting visitors to meetings. I was responsible for processing invoices received by PSO and ensuring payments are approved and authorized as quickly as possible to meet financial deadlines.\r\n\r\nI had been word processing on a daily basis and helped prepare and format documents and type up minutes for senior officers. Word processing was a normal part of my daily work activities.\r\n\r\n I used Microsoft Word extensively, ranging from typing minutes and helping to prepare reports and documents to the creation of labels for distribution lists and setting up mail merge. I also have experience in using Excel and PowerPoint regularly.\r\n\r\nMost of my work was carried out to meet project and Programme deadlines, whether this was preparation of documents which are required by projects or arranging meetings etc. Providing support to several projects means that I managed many competing tasks and ensure these are carried out within the 
324timelines set.I also have experience dealing with customers on a daily basis via telephone and face to face."
325905,33,07835054620,BELFAST,<blank>,wee.sam21@yahoo.co.uk,complete,ANTRIM,2014-03-16,Yes,<blank>,Northern Ireland,Yes,BT14 8RE,Yes,REID,21 SQUIRESHILL CRESCENT,<blank>,01ecfc3f495b37075c5f36d00b25d02e6d6b2371,SR,0,2014-03-16,0,No,1,<blank>,"I am applying for this post as I feel that I can bring a lot to this post.I am a highly motivated, hard working individual. I can pick up new things very quickly which is commented upon often in my current workplace. I have an extensive knowledge of Microsoft Word & excel. I am a very friendly & approachable person who enjoys being part of a team or on my own. ",<blank>,No,"I have worked in a busy office environment for Seven & a half years, Six years of which I have served as a customer service supervisor. I enjoy working in a busy office environment. I began with my current employee as a customer service advisor. This involved taking a large number of calls on a daily/ weekly basis. I would regularly meet/exceed any targets set in place. I was successfully promoted after 
326one & half years with my current employer to customer service supervisor. This included resolving complaint calls at first point of contact and resolving escalated complaints tactfully. In my new role I would complete note taking on a weekly basis for various disciplinary and appraisal meetings. After one year in my role I was promoted to look after my own department. I was responsible for around seven people and resolved any queries/complaints they may have. I can manage my work load with ease and can delegate work when needed. I have a firm knowledge of all Microsoft packages including, Word, excel and PowerPoint."
327906,34,07580514776,Belfast,<blank>,ruairigogarty@hotmail.co.uk,1,Antrim ,2014-03-16,No,<blank>,Northern Ireland,<blank>,BT6 0JH,Yes,Gogarty,2 Wynchurch Road,<blank>,d5c4df6a6516742a0efd6a0537ae7976ce94b78f,R,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
328907,34,07714434018,Belfast,<blank>,roberttimmy@hotmail.com,2,Antrim,2014-03-17,No,"Between the dates of September 2012 and August 2013, I had been volunteering at Glengormley Integrated Primary School as a teaching assistant and also an after school football coach. My duties here included general classroom duties as directed by the teacher, mostly assisting children with completing work, checking homework, reading and writing skills.\r\n\r\nI have also done much volunteer work work various charities including many cancer charities, african charities and I have ran in the Belfast marathon 3 times.",Northern Ireland,<blank>,BT10 0ES,No,Grogan,81 Hillmount Gardens,<blank>,78d006fbca626fdc8cd91d83dbd843748ed6058d,G,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
329908,33,07854226694,Newtownabbey,<blank>,nat_mowgli@yahoo.co.uk,3,Antrim,2014-03-17,No,<blank>,Northern Ireland,Yes,BT37 9RA,Yes,Ogilvie,18 Abbots Gardens,<blank>,787ed0d41169ead05accdb0f0c92931d7200b700,NO,0,<blank>,0,No,0,<blank>,In my previous roles I have worked in environments which are very fast paced and deal with a heavy workload and vast range of duties. I believe my experience and organisational skills would be an asset to the role.,<blank>,<blank>,<blank>
330909,34,07738282070,Larne,<blank>,russedv@gmail.com,4,Antrim,2014-03-17,Yes,From September 2003 - 31st of August 2004 I was a long-term Volunteer in Corrymeela Community in - Ballycastle.\r\nfrom October 2013 - present I am volunteering in First Larne Presbyterian Church working with Children.\r\n,Northern Ireland,No,BT40 1PG,Yes,Russell,41 Lower Cairncastle Road,<blank>,41be1baa173aaf104e21ba23fe4ae77017d0a7f4,D,0,<blank>,0,No,0,<blank>,This post offering challenge for me. As I am enjoying my self dealing with customer/suppliers. ,<blank>,No,<blank>
331910,33,02825892944,Ballymena,<blank>,mcrawford113@aol.com,1,Antrim ,2014-03-17,Yes,<blank>,Northern Ireland,No,Bt42 3ny,Yes,Beck,60a tildarg road ,Kells,67f98a1819648e857131f80a87b2386d8f5c8a24,M,0,<blank>,0,No,0,N/a,<blank>,<blank>,<blank>,<blank>
332911,33,02825892944,Ballymena ,<blank>,mcrawford113@aol.com,1,Antrim ,2014-03-17,Yes,<blank>,Northern Ireland,No,Bt42 3ny,Yes,Beck,60a tildarg road,Kells ,ebbbc1f92edfd7a559feff9d0b19b523cdf24aa0,M,0,<blank>,0,No,0,N/a,<blank>,<blank>,<blank>,<blank>
333912,34,07729526747,Belfast,na,dan87owen@gmail.com,complete,Antrim,2014-03-17,Yes,NA,Northern Ireland,No,BT9 6HL,No,Owen,6 Moonstone Street,Lisburn Road,ef610ce32c470d3a56dd766e426ca55bbff58778,DO,0,2014-03-17,0,No,1,<blank>,"I am applying for this post because I would like to further my career within an Administration role and customer service, I believe this is the perfect opportunity to learn more about customer service with a different approach from my background with retail and banking customer service. \r\n\r\nI believe I have the experience in delivering excellent customer service and I want to work for an association where it helps the community which makes a difference in peoples lives and being able to help individuals find a home and help with issues to keep the house to a safe standard and make peoples live a little less stressful and easier to live.\r\n\r\nI have maintenance experience working in America when fixing leaks, boilers, replacing light bulbs, fixing locks, building external housing 
334for farm animals, maintenance for safe use of the pool. And experience in adminstration for health and safety standards and processes for the Amercian Camp Association.\r\n",<blank>,No,"I attended Wellington Secondary School in South Manchester between 1998-2003. Whilst I was here I attained 10 GCSE\x92s including English literature (C), English Language (B) and Maths (C). I also attained grades in French (C), History (C), Religious Education (C), Graphic Products (B) and Physical Education (B), Science Double Award (D, D) and General Studies (E). \r\nFor the past year and a half I have worked for the Santander E-banking Department, My job consists of speaking to customers about issues with their online banking and general enquiries regarding Santander bank accounts, credit cards, savings, loans and mortgages. I am the first point of contact for many customers who call and my department handles online banking for the whole of the UK. In my varied roles, I have communicated effectively with a wide range of 
335individuals. At John Lewis, GEM and Santander, I communicated with customers face to face, over the phone and via email.  \r\nWithin my role at Santander, my manager has asked me to perform extra tasks as in taking minutes for our weekly meetings, preparing other team members with team briefs and to help our team with complex complaints that other advisors are dealing with. \r\nI deal with a large amount of calls a day, often multi-tasking from the last call to help the customer receive the best service as possible. I call customers back to see if their issue has been resolved, completing technical logs for our customers who are experiencing a complex issue with their internet banking, administration work for our team including storing reports for individual performance. \r\nI am proficient in the use of most Microsoft packages including Word, Outlook, Excel, Access and PowerPoint. In my current role as customer advisor with Santander, I use the calendar & email functions of Outlook to organise my time and 
336to email both customer & colleagues. I have used Word to word process letters, memos, meeting minutes and various other word documents, including those on behalf of company directors.  I have used Excel and Access to collate & manipulate data in my role at Eagle Springs. I currently use excel to collate data on fraudulent activity and blocks on customer accounts to be sent and processed by the Security Fraud Department. I have excellent keyboard skills as within my current role in Santander is fast paced I often have very little time between calls, I still have to leave notes and alerts on accounts to provide information for advisors dealing with future enquiries.\r\n\r\nI have excellent communication skills both written and verbal. I also liaised with other members of the staff team and management in order to ensure effective customer service. At Eagle Springs Programs, my role meant I had to communicate verbally with representatives from government agencies, members of the large mainly international staff 
337team, and the service users, many of whom had learning disabilities and varying communication needs. \r\n"
338913,33,07445469187,Carrickfergus,<blank>,lewisvgibney@hotmail.co.uk,1,Antrim,2014-03-17,No,<blank>,United Kingdom,Yes,BT388YS,No,Gibney,36 Hillview Drive,<blank>,ea5a1830fe1afcbfbca1f603dfbc389055e2f09b,Lewis,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
339914,33,07445469187,Carrickfergus,<blank>,lewisvgibney@hotmail.co.uk,1,Antrim,2014-03-17,No,<blank>,United Kingdom,Yes,BT388YS,No,Gibney,36 Hillview Drive,<blank>,ee642f1aaef2e1a1e72abba9f042f04493e9b05f,Lewis,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
340915,33,07445469187,Carrickfergus,<blank>,lewisvgibney@hotmail.co.uk,1,Antrim,2014-03-17,No,<blank>,United Kingdom,Yes,BT388YS,No,Gibney,36 Hillview Drive,<blank>,49172d9b594b88b8616ee98e3051b7e87f0c197c,Lewis,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
341916,34,07860825291,Lisburn,<blank>,globular_fragment_of_star@hotmail.com,1,Antrim,2014-03-17,Yes,<blank>,Northern Ireland,No,BT28 1NE,Yes,Cullen,86E Avonmore Park,<blank>,a976134bd08c2fccfacca858e3763aa498ae4884,JEC,0,<blank>,0,No,0,Clean driving licence,<blank>,<blank>,<blank>,<blank>
342917,34,07860825291,Lisburn,<blank>,globular_fragment_of_star@hotmail.com,2,Antrim,2014-03-17,Yes,"During my time studying at university, I volunteered for an organisation called Positive Futures. Positive Futures exists to assist those with learning difficulties to live a normal life and to offer respite to families with young children who have learning difficulties. \r\n\r\nThis organisation relies heavily on funding which is one of the reasons why I offered to volunteer to help with administration. I volunteered for the organisation on the two days a week that I did not attend university.\r\n\r\nWithin my volunteer role I would complete administration duties including typing up reports for support workers, typing up risk-assessments and risk-management plans. I helped to re-organise files and update handbooks. Positive Futures also allowed me some independence in giving me control over monthly newsletter which I thoroughly enjoyed. \r\n\r\nMy time spent volunteering geared me up for working life by 
343introducing me to  an office environment as well as helping to build upon my time management and organisational skills. ",Northern Ireland,No,BT28 1NE,Yes,Cullen,86E Avonmore Park,<blank>,cf70762dde6f974747c6fc2509f85a36eeed48f3,J,0,<blank>,0,No,0,Clean driving licence,<blank>,<blank>,<blank>,<blank>
344918,34,07860825291,Lisburn,<blank>,globular_fragment_of_star@hotmail.com,4,Antrim,2014-03-17,Yes,"During my time spent studying at university, I volunteered for an organisation called Positive Futures. Positive Futures exists to assist those with learning difficulties to live independently and offer respite to families with young children who have learning difficulties.\r\n\r\nThe organisation relies heavily on funding which is one of the reasons I offered to volunteer in an administration capacity. I volunteered with Positive Futures during the two days a week I did not attend university. \r\n\r\nMy duties at positive futures included but were not limited to: typing up reports, risk assessments and risk management plans. Re-organisation of folders and updating of records and handbooks. \r\n\r\nWhilst volunteering I gained first-hand experience of working within an office environment. It also contributed towards helping me develop a good sense of time-management and organisational skills. I mostly enjoyed 
345being given the responsibility of looking after the monthly newsletter. ",Northern Ireland,No,BT28 1NE,Yes,Cullen,86E Avonmore Park,<blank>,3e325c917ac3fd2362b8a40fea79ccfef329d449,J,0,<blank>,0,No,0,Clean driving licence,I am applying for this post not only as I enjoy working within an office environment but also as I feel I could be of benefit to Clanmil Housing. I am a highly motivated individual looking for a full-time permanent position within an organisation that I believe contributes in a positive way to the local communities. \r\n\r\nSkills I believe I would bring to Clanmil Housing are my excellent people skills which help me provide a very high standard of customer service. I am a good team worker and can be relied upon. In addition to being punctual I have good organisational and time management skills. I am hoping that Clanmil Housing can help me further develop my skills and provide me with further career opportunities. ,<blank>,No,<blank>
346919,34,02891859973,Bangor,<blank>,smithchrissie1286@hotmail.co.uk,4,Down,2014-03-17,No,n/a,Northern Ireland,No,BT20 3JZ,Yes,Martin,1 Clandeboye Place,<blank>,d64234b80c364b2cc260ed6a081197eab4fcbca2,C,0,<blank>,0,No,0,<blank>,<blank>,<blank>,No,<blank>
347920,34,07812842897,Bangor,<blank>,clairemunster88@yahoo.com,4,Down,2014-03-18,Yes,During 2008-2009 at Manchester metropolitan university I volunteered at nursing homes and mentored GCSE students. ,Northern Ireland,No,Bt19 1zq,Yes,Munster,8 abbington manor ,<blank>,1171ea2d88ef350da6cf6b9c50f8291085fbb628,C,0,<blank>,0,No,0,<blank>,"I believe from all my Job experiences I have always dealt with customers and feel I have gained a large volume of skills to ensuring a high level of customer service is provided.\r\nI have the experience of working to dead lines, working on my own and with a team. I also believe I am a fast learner and can adapt quickly and efficiently to new surroundings. ",<blank>,No,<blank>
348921,33,07890187251,Saintfield,02890517000,michellerooney@hotmail.co.uk,4,Down,2014-03-18,Yes,<blank>,United Kingdom,Yes,BT24 7AU,Yes,Rooney,9 Queen's Park North,<blank>,e6a78d759b230512fed0ea579fb4ea72ce9628ac,M,0,<blank>,0,No,0,<blank>,I have gained almost 7 years experience within the commercial property sector and I have an interest in moving into housing. I feel that I have many skills that would transfer well into this area and could be further developed to benefit the organisation. I would love to work within an organisation that impacts positively on the local community and that operates with integrity towards their customers and employees.,Eamonn McDonnell (Husband),Yes,<blank>
349922,34,07599706768,BANGOR,<blank>,lisamussen24@hotmail.co.uk,4,Down,2014-03-18,Yes,<blank>,United Kingdom,No,BT19 6YW,Yes,Mussen,11 Albany Road,<blank>,e22b588bd0e8cceb33fad3fb33132e68805e9958,L,0,<blank>,0,No,0,<blank>,"This seems like a really interesting place to work, with the variety of items and services that you offer, and I feel that given the opportunity, I could be an asset to the team.  I am aware that Clanmill have already 3500 homes and are in the process of planning to offer a further 2000 homes to the residents of Northern Ireland and I would be very grateful of an opportunity to be part of the team to deliver this excellent service.\r\n",<blank>,No,<blank>
350923,33,07597255577,Belfast,<blank>,christopherarmstrong@live.co.uk,1,Antrim,2014-03-18,Yes,<blank>,Northern Ireland,<blank>,BT17 0AU,Yes,Armstrong,192 Colinmill,Dunmurry,0045f5bc858bbc9fb86f47094292f9663d1b042f,CE,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
351924,33,07729640037,Belfast,<blank>,andyirvine123@gmail.com,1,Antrim,2014-03-18,No,<blank>,Northern Ireland,<blank>,BT17 0QY,No,Irvine,26 Glenwood View,<blank>,673c684d69d4001b68fa4aad611ab6d1a586fc2b,AI,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
352925,34,07834342049,Belfast,01417714941,dlynch14@caledonian.ac.uk,complete,Antrim,2014-03-18,Yes,After completing my Post graduate degree I worked voluntarily at Glasgow West Housing Association in order to gain vital experience in the housing sector. ,Northern Ireland,Yes,BT37 9QU ,Yes,Lynch,8C Abbotts Cross,Doagh Road,468cc8dcc3794bf615fce0d8f51f99dea3461d6b,D J,0,2014-03-25,0,No,1,N/A,I am living between Glasgow and Belfast and I am looking to move to Northern Ireland permenatly and wish to continue my career in a socialhousing enviroment. I feel that I have a lot to offer Clanmill housing Association. ,<blank>,No,"Throughout my working life I have always been extremely customer focused, initially working in the hospitality and catering trade for 15 years ensuring the highest level of customer satisfaction where ever I worked. 9 years ago I decided to study for an undergraduate degree and was encourage towards the end of my honours year to apply for the post graduate degree at Stirling University in 
353housing studies. \r\n\r\n\x0c\r\nI have a passion for housing and to help those who need help and strongly believe that everyone has a right to a safe and secure roof over their head. I bring this passion towork every day when dealing with allocations, homeless applicants and those enquiring about social housing.\r\nThis is further enhanced be my attention to detail in all things estate related. I make certain that the area my tenants live in is kept to a great standard, through regular inspections, regular communication with all tenants and a close working relationship withthe city council. Anti social behaviour is another key aspect of my job and another way ofensuring a high standard of customer satisfaction. Communication is vital to make certain that the complainant is aware the issues are being dealt with. Each issue whetherit is regarding anti social behaviour or a rent issues must be treated with compassion and understanding, even if the final outcome is not want the tenant had hoped. It may seemthat 
354a small thing to us but to each person their issue is extremely important.\r\nIn my current role I routinely deal with all sorts of challenges from dog fouling to drugabuse. It is part of my remit to make sure that these challenges are met with the correct response. This includes close working relationships with other agencies and organisations to guarantee the best outcome for those involved.\r\nI have also taken on the responsibility of communication to those affected by the extraroom charge. This has involved good verbal and written communication between us and those affected. I host regular meeting with tenants that are finding it hard to makepayments and discuss their options, as well as applying for additional funding for them.\r\nI am very proficient with all Microsoft packages and have produced numerous Excelsheets to aid in the collection of information. I have recently championed a new allocations package (Kyperia) which in going live over the next few months.\r\nI believe I have a lot to bring to 
355Clanmil Housing. I am focused, hard working and able to work to strict timetable"
356926,34,07712233067,Lurgan,<blank>,pmcconville90@hotmail.co.uk,1,Armagh,2014-03-18,Yes,<blank>,Northern Ireland,Yes,BT679DW,Yes,McConville,33 Allenhill Drive,<blank>,739ac7dc7c99011359c20f5800869966ec3af8ec,P M,0,<blank>,0,No,0,N/A,<blank>,<blank>,<blank>,<blank>
357927,34,02829571747,Rasharkin,02870341415,ryan.mcafee@doeni.gov.uk,1,Antrim,2014-03-18,Yes,<blank>,Northern Ireland,Yes,BT44 8RS,Yes,McAfee,9 ,Belmont Park,b90c5febf3469dc5951b3981d846ba2af126ff05,R,0,<blank>,0,No,0,none,<blank>,<blank>,<blank>,<blank>
358928,33,07756404810,Omagh,07756404810,seanog86@outlook.com,complete,tyrone,2014-03-18,Yes,"I have many interests outside of my working life. I play football and hurling for my local club along with hurling for my county. Along with playing I also coach underage teams in my club which I enjoy immensely. I am also involved in my committee fundraising which involves door to door ticket sales, approaching local business\x92s for sponsorship and organising underage discos or country and western nights. We also attend regular meetings with government bodies, local councils seeking grants and funding. This ongoing work has proved successful with us raising almost 200,000 over the past five years and hopefully over another few to achieve our goal of our own pitch  and changing rooms.",Northern Ireland,Yes,bt799hl,Yes,Grogan,286 Whitebridge road,carrickmore,441dd9fe55b5491942dc65c6dcfc828a19960e92,SP,0,2014-03-18,0,No,1,<blank>,On seeing the job advertisement I feel I have the necessary experience and skills required 
359to do this job.,<blank>,No,"Although Construction has been my main background I believe I possess a lot of qualities that would be needed for this job. One thing as a plasterer you learn the value of hard work and when working for someone achieving the amount of work done that they want. When I started my own business was the best learning experience of all. I was left with the task of getting work where it be through phoning potential clients, calling on sites speaking with foremen and also advertising. Initial contact was always the easy part it was the negotiating with the client things like price, timeframe and type of finish they wanted but I always felt dealing with clients was a strong quality I had. The organization of job dates, men\x92s wages, materials to be delivered were all essential parts of my job that I felt I dealt with pretty comfortably. When offered the job with my current employer I had to quickly adapt to working to stricter deadlines and achieving them whilst working in tandem with 
360maintenance officers and the tenants in the houses. In all aspects of my working life I feel I am always hard working, organised and driven which are key to any job."
361929,33,02890717676,Belfast,N/A,janismaginness@hotmail.co.uk,complete,Antrim,2014-03-18,Yes,Volunteered with a junior Football club doing adminstration and as a Junior footballl Coach,Northern Ireland,No,BT14 7QA,Yes,Maginness,6 Deerpark Gardens,<blank>,3f33853f577a73457e59b7bb8efe6f66f42088e8,JI,0,2014-03-18,0,No,1,None,"Would like to work in an administrative role, that includes Customer Service.Also would like the challenge and experience of working in Housing.",<blank>,No,"As a Customer Services Advisor (April 2011 -present)I deal with Customer Enquiries by telephone on a daily basis, this requires contacting other departments either by phone or email, giving the current  status and  history to ensure customer enquiry is answered correctly. Ensure Customer is notified of outcome, and action taken noted and updated on relevant systems.\r\n\r\nIn my post with Women\\'s Information (Oct\\'07 to March\\'11) I had to deal with enquiries from the public, in person, by email and phone, if information was not 
362readily available in office, I contacted relevant department by phone and/or email from our database. Information was then passed on to the enquirer or they were referred to relevant body. Also Speaker(s) were contacted or venues booked by letter, phone and/or email for all our events this involved introducing myself, explaining were I worked and the Information required.\r\n\r\nThroughout my Career with D.O.E (July\\'76 - Nov\\'05) and more recent posts, I always endeavoured  to listen to Customer, ensuring I know all the details of their enquiry, and that all enquiries were treated in a courteous and respectful manner, liaise with other parties (if required)and ensure all issues resolved to a satisfactory conclusion.\r\n\r\nObtained the E.C.D.L Qualification by completing various tasks in each of the MS office applications also gained practical experience in the use of Microsoft office while completing my duties in different roles,this included:\r\n \r\n(i)Created and maintained databases on excel for all 
363participants of courses, sent letters by mail merge.\r\n\r\n(ii)Collated Information, designed and produced media material- course leaflets and monthly newsletter.\r\n\r\n(iii)Created distribution lists for email and used outlook to keep note of appointments , courses and events.\r\n\r\n(iV)Prepared agendas for meetings, took minutes and issued to relevant parties.\r\n\r\nIn all the posts I have held, I have completed a varied and heavy workload where I have had to prioritise a heavy workload, by creating a \\""to do list\\"", considered what tasks were urgent and more important, review on a daily basis and updated as necessary, an example of this is: \r\n\r\nto complete this application form, I had to consider my rota, my days off, what houshold chores I had to do, and the closing date for this application 28 March 2014 and the consequences if not completed by the closing date.\r\n\r\n\r\n"
364930,33,07808663604,Bangor,<blank>,romsarabella@hotmail.co.uk,1,Co down,2014-03-18,No,<blank>,Northern Ireland,Yes,Bt20 5ls,No,Romy,25 Godfrey avenue,<blank>,e7d7bda7d75cac509fc0e6761b2dd8c98bc95758,RB,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
365931,33,07808663603,Bangor,<blank>,romsarabella@hotmail.co.uk,1,Co down,2014-03-18,No,<blank>,Northern Ireland,No,Bt20 5ls,Yes,Bartley,25 Godfrey avenue,<blank>,a0ac5803ed086dd21980783f4e49331d78cd6c2c,RB,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
366932,34,07808663604,Bangor,<blank>,romsarabella@hotmail.co.uk,1,Co down ,2014-03-18,No,<blank>,Northern Ireland,No,Bt20 5ls,Yes,Bartley,25 Godfrey avenue,<blank>,620eb644205ac9ff8a5e639ebb33ad394ed725a3,RB,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
367933,34,07808663604,Bangor,<blank>,romsarabella@hotmail.co.uk,1,Co down ,2014-03-18,No,<blank>,Northern Ireland,No,Bt20 5ls,Yes,Romy,25 Godfrey avenue,<blank>,9d44bc39229c7286f4ce980514ae0786685c70ef,RB,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
368934,34,07871339929,Newtownards,<blank>,dawnmcmurray_16@hotmail.com,1,Down,2014-03-18,No,<blank>,Northern Ireland,No,BT23 5TW,Yes,McMurray,9 Quarry Close ,Ballygowan,21dbccbf302279c02d57dbf73ced4a4a59250e4b,D,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
369935,34,07894996312,Belfast,<blank>,charlottecjc@hotmail.com,1,Antrim,2014-03-18,Yes,<blank>,Northern Ireland,No,BT2 8EP,No,Crawford,Apartment 31 Bass Buildings,38 Alfred Street,a8f0552d914061ad1016112907427cf5b1b50aa9,C J,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
370936,34,07550319442,BELFAST,<blank>,sherince@gmail.com,1,ANTRIM,2014-03-18,Yes,<blank>,Northern Ireland,Yes,BT2 8FF,Yes,MATHEW,104 MARGARITA PLAZA,81 ADELAIDE STREET,6ad2f9e46c352edbbabecb20499e6a15fcaef047,S,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
371937,33,07856506627,Belfast,<blank>,steven.mckiernan@hotmail.com,complete,Antrim,2014-03-18,No,<blank>,Northern Ireland,Yes,BT11 8HS,Yes,McKiernan,59 Bearnagh Drive,<blank>,9dfd071d949300d11f96c8cff0cb1d64dc2606fb,SMcK,0,2014-03-18,0,No,1,<blank>,I have been interested in working within the housing sector for some time and am aware of Clanmil and what they provide to the public.  I am especially interested in this specific role due to the maintenance aspect.  I have previous experience of building maintenance when working as an electrician so this would be a perfect job in my eyes.,<blank>,No,I have over three years experience of working in a busy office environment while working as an Administrator for Concentrix.  I dealt with calls from customers in regards to making changes to their car insurance policies as well as providing quotes to new customers.  I completed spreadsheets as well as corresponding with customers via email and post.  When required I would have taken notes during meetings with management 
372and would have presented the information to my colleagues outside the administrative department.  A large part of the job was prioritising my workload due to the fact I had to perform a high number of duties.  I believe I possess all of the required skills to fulfil the post and the fact I have a strong interest within the sector shows in my opinion that I would excel in the role.
373938,33,07729640037,Belfast,<blank>,andyirvine123@gmail.com,1,Antrim,2014-03-18,No,<blank>,Northern Ireland,<blank>,BT17 0QY,No,Irvine,26 Glenwood View,<blank>,f52d1001ce4cd6d13f21d92800ae332ae93e0c12,AI,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
374939,34,07984527867,Belfast,<blank>,87chriswilkinson@gmail.com,3,Antrim,2014-03-18,No,I worked for the Belfast Welcome Organization for a number of months on a voluntary basis. My duties included preparing food for the homeless and needy and general house keeping duties. I learned a lot during my time here and the experience was a profound one.,Northern Ireland,Yes,BT11 8AE,No,Wilkinson,4 Norfolk Drive,Glen Road,79be3d4333322a33527d0cb04421324529e1abae,C.J,0,<blank>,0,No,0,<blank>,"I am applying for this post to advance and flourish in the housing sector, where I have already learned so much over the past year. I want to compete for and earn a better salary and I believe I can develop myself further in the post whilst helping Clanmil to continue to expand and grow.   ",<blank>,<blank>,<blank>
375940,33,07578749705,NEWTOWNARDS,<blank>,darrenmurphyni@hotmail.com,4,DOWN,2014-03-18,Yes,N/A,Northern Ireland,Yes,BT23 7QU,Yes,MURPHY,31 STONEBRIDGE SQUARE,CONLIG,73014c00cfabdbd7092ea9e01262bb571ba89fde,D,0,<blank>,0,No,0,3 POINTS FOR SPEEDING,I have been employed as an administration officer before and enjoyed my time working in an office.,<blank>,No,<blank>
376941,34,07787956574,Lisburn,<blank>,Mckibben.luke@gmail.com,1,Antrim,2014-03-19,Yes,<blank>,Northern Ireland,Yes,Bt281bx,Yes,Mckibben,4 Tonagh gardens ,<blank>,c66d496acfc81fb5b42eb9078379d02d5daaa7a1,Lmck,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
377942,33,07729640037,Belfast,<blank>,andyirvine123@gmail.com,1,Antrim,2014-03-19,No,<blank>,Northern Ireland,<blank>,BT17 0QY,No,Irvine,26 Glenwood View,<blank>,789a74dee2ce84716700e0baa1a31d1e7bdd4576,AI,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
378943,33,07729640037,Belfast,<blank>,andyirvine123@gmail.com,complete,Antrim,2014-03-19,No,N/A,Northern Ireland,<blank>,BT17 0QY,No,Irvine,26 Glenwood View,<blank>,361043bfbc06947ba74f85a27ffedd296547d4f9,AI,0,2014-03-19,0,No,1,<blank>,"I AM APPLYING FOR THIS POST TO FURTHER MYSELF AND MY CAREER AND WITH A BUSINESS LIKE THIS IT IS VERY EXCITING OPPORTUNITY FOR EMPLOYMENT. I HAVE A LOT OF EXPERIENCE IN ESTABLISHMENTS LIKE THIS ONE, AND WOULD WELCOME THE OPPORTUNITY TO LEARN NEW BUSINESS AND SHARE MY EXPERTISE.",<blank>,No,"MY CURRENT POSITION, WITHIN THE CONSTRUCTION SECTOR, AND PREVIOUS EMPLOYMENT, WITHIN AN ESTATE AGENTS, SHOW THAT I MEET THE ESSENTIAL AND DESIRED CRITERIA. I HAVE OVER 2 YEARS EXPERIENCE IN A BUSY OFFICE SPACE AND DEAL WITH HIGH VOLUMES OF CALLS AND CUSTOMER QUERIES ON A REGULAR BASIS, AND MY DUTIES WITHIN MY CURRENT AND PREVIOUS ROLE MEET ALL OF THE CRITERIA SET OUT IN THIS APPLICATION PROCESS, I JUST HOPE I HAVE THE OPPORTUNITY TO DEMONSTRATE THESE SKILLS AS I AM SURE THAT I AM THE IDEAL 
379CANDIDATE FOR THIS ROLE.\r\n"
380944,34,07787956574,Lisburn,02892644044,mckibben.luke@gmail.com,complete,Antrim,2014-03-19,Yes,"Board member of a Children's Cancer Foundation called Project Ladybug.  Providing help to children and their families who suffer from cancer. Through improving quality of life for these children and their families during treatment, it is project ladybugs goal  to improve outcomes for these patients.  No one is paid by this charity.  There is 3 funds and three different locations.  New Jersey, New York, Chicago.  To date we have raised over 1.5 Million Dollars.  \r\nAs a Board member i was responsible for key decision making along with a board of 12 other members. Decisions  could range from fundraising efforts,  to allocation of money to families and hospitals, and securing grants and major  donations and sponsors ",Northern Ireland,Yes,Bt281bx,Yes,Mckibben,4 Tonagh Gardens,<blank>,d189509365dc542c5be6e06e342e687b496652eb,LMCK,0,2014-03-19,0,No,1,<blank>,<blank>,<blank>,No,"Over the past 10 years of my life i have 
381been very fortunate, and blessed to have had the opprtunity  to study and live in the United States.  Graduating in New Jersey and working in the New York Metro area i gained the experience of a busy New York style office which helped me acquire the skills that i have today.  Working as the Executive Assistant to the CEO of a very successful  catering company in New Jersey i feel that not only does my experience and skills meet the essential criteria  they exceed them.  I managed an extremely busy switchboard daily while making sure that each caller  was directed and given the correct information, leaving the caller stratified with his or her call.  I am extremely self motivated and result oriented with an understanding of how important costumer  service is.  During my roles as the Executive Assistant i was able to use new technology and software to streamline key roles, making the office more efficient.  My role required full knowagle of Microsoft office.  Handling appointments and meetings through 
382Microsoft outlook, taking messages and logging them into the task manager.  Creating, changing, and sending appointments to the CEO commuter, phone and iPad, through Microsoft exchange, providing real time information based on his needs during a work day.   "
383945,33,07923164206,Belfast,<blank>,emmapatterson2o10@hotmail.co.uk,1,Antrim,2014-03-19,No,<blank>,Northern Ireland,Yes,BT14 7LE,Yes,Patterson,124 Brompton Park,<blank>,9f2315b702543f726a0ac8646a5fc9ee3aeb19bb,EP,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
384946,34,07845733802,Belfast,<blank>,ciaranmckearney@gmail.com,1,Northern Ireland,2014-03-19,Yes,<blank>,United Kingdom,<blank>,BT12 7EN,Yes,Mc Kearney,8 Colinview Street,<blank>,189eaa3ab461c7a42b8911cef932044fdd202733,CG,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
385947,34,07845733802,Belfast,<blank>,ciaranmckearney@gmail.com,4,Northern Ireland,2014-03-19,Yes,<blank>,United Kingdom,No,BT12 7EN,Yes,Mc Kearney,8 Colinview Street,<blank>,725d444fbb2ca3629df314f59a39f67cb6e00ee8,CG,0,<blank>,0,No,0,<blank>,I have been looking to diversify my working knowledge inside the building sector and wish to be a valuable part of the team.  I am eager to learn and pass on my knowledge to all who will be willing to learn.,Northern Ireland,No,<blank>
386948,34,07557980585,belfast,02890735050,sarah@mascott.co.uk,1,Antrim,2014-03-19,Yes,<blank>,Northern Ireland,No,bt8 8bn,Yes,atcheson,27 ivanhoe avenue,<blank>,512ca30afdab90dec70c3a7fea7c6f2728e804c5,s,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
387949,34,07557980585,belfast,02890735050,sarah@mascott.co.uk,1,Antrim,2014-03-19,Yes,<blank>,Northern Ireland,No,bt8 8bn,Yes,Atcheson,27 ivanhoe avenue,Carryduf,2245c2ce6f554b309d79f9c2c0085e04a6f50c5e,S,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
388950,34,07849962415,Carrickfergus,<blank>,lightbulb5231621@hotmail.com,complete,Antrim,2014-03-19,Yes,<blank>,Northern Ireland,No,BT38 7EX,Yes,Keys,27 coronation road,<blank>,6f383303b68031fe4063ca5091d9da7c5676ad5c,JLK,0,2014-03-21,0,No,1,<blank>,I am applying for this post as i have the necessary skills and experience in the relevant areas in order to complete the job to the highest standard.\r\n\r\nWhile reading through the job description and company policy it becomes apparent that Clanmil Housing is a company in which i could make a difference with my professional experience and also somewhere that will give me the opportunity to develop my career while making a difference within the wider community.\r\n\r\nClanmil Housing offers benefits with the role which are appealing to me and have attracted me to apply for a position.  The generous pay and flexible  working hours must contribute to staff morale and efficient working.,<blank>,No,"In my current role, Microsoft office is the main suite I use.  This 
389daily experience of using word, excel, powerpoint and outlook has taught me the ins and outs of the packages and I work confidently and efficiently with all, often providing training and advice to the less experienced team members.  Outlook is what I use to send , receive and file my emails and I use the diary function to keep my schedule planned and organised and to arrange meetings.  Word, excel and powerpoint are where most of my knowledge is with.  I use word for my word processing tasks, creating and saving templates I use for letting writing and briefing notes.  I rely heavily on excel in my daily work. this can include maintaining customer contact lists, using the formula function to calculate invoice costs and creating mail merge documents.  Powerpoint is perfect for me to use when presenting my monthly team performance updates to senior management. \r\n\r\nOne of my current tasks is to be responsible for organising and chairing meetings.  Taking internal team meetings as an example, I use microsoft 
390office to find dates, book rooms and send meeting requests.  I request agenda items in advance and circulate a day in advance of the meeting.  By chairing the meetings in an effective manner and taking accurate minutes i ensure that time is used wisely and everyone has the chance to agree the note of the meeting and complete their action points in a timely manner. \r\n\r\nAs i currently work in a fast moving environment and to tight deadlines, organisation and prioritisation are essential.  I use timetables and checklists to plan my work and to keep a record of when each task is completed.  On occasion when an urgent task is passed down from senior management i have the ability to reprioritise and delegate tasks accordingly.  My good record keeping and thinking ahead attitude make it possible for me to adapt quickly to the ever changing environment.\r\n\r\n\r\nIn my eight years at Barclay Communications I have covered a wide range of duties.  The office is always buzzing  - phones ringing , constant emails, 
391teams all working together to finalise deals.  It is essential that I keep on top of everything and prioritise my duties effectively.  Daily, I receive phone queries from both customers and other teams within Barclay Communications such as accounts or stock.  Before I can pass any calls to my manager or director, I must first obtain the key information so as I can prepare them for the call. \r\n\r\n\r\nOne of my teams duties is to cover reception on a rota basis.  on my turn, I operate the switchboard and greet visitors.  Those switchboard calls can be from anyone, from a customer with a complaint to a senior account holder who wishes to speak with senior management.  It is essential I deal with each query efficiently and effectively.  This could be scheduling meetings in the directors diary or recording potential new customers details and issuing them the appropriate information on what the company can offer them.  When greeting visitors, I am friendly and professional, issuing visitors passes, issuing 
392house keeping information and showing them to a meeting room.  My manager and director are always pleased with the feedback on me which they receive from their guests.                                                                                                                                                                                                                                                                                                                            \r\n"
393951,33,07894727127,Newtownabbey,<blank>,jomccready@hotmail.co.uk,1,Antrim,2014-03-19,Yes,<blank>,Northern Ireland,Yes,BT36 7QB,Yes,McCready,10 Hazelwood Park,<blank>,e714075a618a5a5f164a15625ab435e15a499bdc,J,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
394952,34,07817678716,Larne,<blank>,ipl_epic@hotmail.co.uk,1,Antrim,2014-03-19,Yes,<blank>,Northern Ireland,Yes,BT40 2JX,Yes,O'Boyle,3 Arygal Avenue,<blank>,25b3a4995f1fb2ce240cc5c7e8966598161b5341,C,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
395953,34,07817678716,Larne,<blank>,ipl_epic@hotmail.co.uk,1,Antrim,2014-03-19,Yes,<blank>,Northern Ireland,Yes,BT40 2JX,Yes,O\\'Boyle,3 Arygal Avenue,<blank>,91f38e61b893a4a1180df265bf5b635156e8cd83,C,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
396954,34,07817678716,Larne,<blank>,ipl_epic@hotmail.co.uk,1,Antrim,2014-03-19,Yes,<blank>,Northern Ireland,Yes,BT40 2JX,Yes,O'Boyle,3 Arygal Avenue,<blank>,a3262f9cd8d1e0f65b50a62b8d7e414f8c4f9833,C,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
397955,34,07817678716,Larne,<blank>,ipl_epic@hotmail.co.uk,complete,Antrim,2014-03-19,Yes,Worked for the YMCA Larne branch between 2003 - 2006,Northern Ireland,Yes,BT40 2JX,Yes,O\\'Boyle,3 Arygal Avenue,<blank>,5b4ab5e647f119d43b5b80a68a525aceb3345fb9,C,0,2014-03-24,0,No,1,<blank>,"I have decided to applied for this post because it was a job that interest as soon as I saw it advertised. Working for a company with the great reputation like Clanmil is something that I really interest me. Reading the job description and seeing what was required, I believed that I meet the criteria perfectly and believe that I could make a postivite impact in the role and the people I could be working with. \r\n\r\nAlso I am looking to finally settle down and stay at somewhere that I could be for a long time instead of stop starting like I have been doing in recent years. This required something different and something ( like I mention before) that I could do, and do to the best of my ability. Even though part of this job has 
398elements that I have been doing before, the role is a fresh challenge, which is what I am currently looking for. ",<blank>,No,"In my current role with NI Direct my role is predominantly being a frontline / switchboard for government and civil service offices. This means when someone calls and ask for a department, they would get transferred to that particular department. The main ones would be for the jobcentres, road services and court services. Doing this, I would need to probe the caller with questions as not every caller would know what they need, so this mean I must a good knowledge and understanding of the services that I am a frontline operator for. But in doing this, I would require to deliver this service in a effective and efficient matter.\r\nAlso would deal with most of the administration work for Land and Property Services which is rates. We must ensure that the timescales we give the customer for application forms or letter is met eg. 2 working days means that they should received that 
399information within that time period. \r\nMy role also includes administration work for the General Register Office, Angling, Rural Voucher Transport Scheme and Landlord Registration Scheme. The caller would be told how the form is completed and what is needed to ensure that they get their relevant information as soon as possible. I am aware that the correct form is going to the correct person, that the person contact details and correspondence is accurate incase there is any further issues.\r\nDoing admin work and being a frontline operator requires full concentrate and knowledge of all the products and services. Also using Microsoft Office applications doing these services and having to navigate two computers in order to make sure that customer service is delivered and the needs are met.\r\nWhile doing all of this, targets are set weather it be personal or team, they have been set and must be met. Personal would be punctually and quality and team would be how many calls are answered and very few are 
400abandoned.\r\nMy other office jobs are similar to my current role in terms of targets that have to be set, meeting customer expectations and at times going the extra mile for the customer. And also being left to doing your role without having to back to my supervisor, my supervisor is comfortable in me doing my work, hitting targets and know that my work will met expectations. \r\nAnother common factor with my pervious and current jobs is that being adaptable to the role, the environment, the workload and knowledge of the job. Every job, I wasn't 100 percent aware of the product or service, but I knew my experience was good enough to carry me through, I can adapt to the role with ease, have an easy going but professional personally and can be a team player when needed.\r\n"
401956,34,07756220692,Newry,<blank>,sinead_gorman@hotmail.co.uk,complete,Down,2014-03-19,Yes,"I volunteered with my local GAA club from the age of 14 for any public events, doing stewarding and working in the shops for club funds. As I got older, I was able to begin coaching with the juvenile football ladies team and at many of the juvenile football tournaments. I have become very involved in the club and have now been given the role of Fire, Emergency and Health and Safety officer for the club on a voluntary basis.",Northern Ireland,Yes,BT34 2SR,Yes,Gorman,6 Fern Court,<blank>,ca0c23c302f778928b5a1f6ee9e06b9be8591c14,S,0,2014-03-20,0,No,1,<blank>,"I have been seeking employment in the field I chose to study since graduating with no success, and saw the advertisement for this position and felt that I would be suited for the job. It is clear from my past work experience that I wish to work with people, and through university I developed the desire to work in building sustainable communities. Clanmil housing has 
402the core values that are at the centre of sustainable development, working towards all aspects of sustainability: environmental, social, and economic development. for this reason I think that it is an organisation I could develop better and become more passionate about my work. \r\n",<blank>,No,"As demonstrated in the application pack, I meet educational requirements as I hold three A Levels at grades BBC along with further studies at university undergrad and post graduate level. Although I fall slightly short of the two years experience, the range of responsibilities I have been given in the role I am currently in demonstrate that I am capable of working well under pressure in a busy office environment. \r\nIt is clear from my work experience to date that I have also a good range of customer service, working with the public in many different situations, along with private clients.\r\nI was taken on in the company at entry level, having no office experience previously and was provided with basic training in 
403the office and was then required to complete the NEBOSH exams. I also prepared the company for The annual health and safety audit while studying for the exams.\r\nIn working as health and safety co-ordnator, I was often involved in management meetings as the health and safety rep. I had to take notes and prepare reports to be filed for the review of senior managers and by the health and safety auditor. I also had to ensure that the Housing Executive work I was responsible for did not fall behind. I has to ensure that my time was divided sensibly to allow for all tasks to be completed in time. \r\nWhen I began the training to cover the wholesale administrator, I again had to ensure enough time was allocated for the health and safety side to my role. As wholesale administrator, I am responsible for all invoicing and delivery inputting for the store along with all other administrative duties. Even though this is a full time position, I have still been given responsibility of ensuring all sites and main 
404contractors are provided with the necessary health and safety files and information.\r\n"
405957,33,07842877301,Belfast,07842877301,seaneenmcnally@hotmail.co.uk,1,Antrim,2014-03-19,No,<blank>,Northern Ireland,Yes,BT15 2FF,Yes,Mc Nally,239,Spamount,68d41a11283953d62ffc9fa8963b09a0cde44067,S,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
406958,33,07842877301,Belfast,07842877301,seaneenmcnally@hotmail.co.uk,1,Antrim,2014-03-19,No,<blank>,Northern Ireland,Yes,BT15 2FF,Yes,Mc Nally,239,Spamount,42b8ba7d768b1b228a71b3f432a4d81f84f8ebf5,S,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
407959,33,07842877301,Belfast,07842877301,seaneenmcnally@hotmail.co.uk,complete,Antrim,2014-03-19,No,"I worked as a volunteer in Smartmove NI.  I done voluntary work for six months and was employed by Smartmove for another year.  I had a range of duties to undertake whilst working there, for example:\r\n.Filing\r\n.Answering incoming and outgoing calls\r\n.Replying to emails\r\n.Dealing with customer queries/repairs\r\n.Updating client information\r\n.Photocopying etx.\r\n\r\n\r\n\r\n",Northern Ireland,Yes,BT15 2FF,Yes,Mc Nally,239,Spamount Street,eff9cf6a1cb8060bbd5c400161a8f3cbafef5af0,S,0,2014-03-19,0,No,1,<blank>,I feel I would be a great candidate for the job.  I really enjoy working with the public and have a lot of experience with customer service.  I also have experience using all types of Microsoft packages.  I feel I would enjoy working within Clanmill Housing as I feel it is a similar company to Smartmove NI.,<blank>,No,"I feel that my skills meet the essential/desirable criteria for the post.\r\n\r\
408nEssential Criteria\r\nI have 1+ year experience working in a busy office, dealing with a high volume of calls on the front line.  I Also have 9 GCSE,s all at gradeC+. \r\n\r\nDesirable Criteria\r\nI have complete knowledge of using Microsoft Office applications such as word, excel and PowerPoint.  \r\n\r\nI gained knowledge of using these Microsoft packages whilst working in Smartmove NI, which is a property letting agents.  I also completed an A Level in ICT whilst at Little Flower Girls school and achieved grade C.\r\n\r\nI am a well organised candidate and feel it is important that you know how to prioritise your work load.  A well-structured workload is the key to good management and will increase your productivity.  \r\n\r\nI feel it is important that you can deal with a large volume an variety of tasks as most job role include a range of tasks.  \r\n\r\nI will attempt any task necessary and if I can not achieve a satisfactory result I will ask my colleagues for help   \r\n\r\nIf you have any queries 
409please give me a call on 07842877301.\r\n"
410960,34,07935460733,Belfast,<blank>,carolinehannahweir@outlook.com,1,Antrim,2014-03-19,No,<blank>,Northern Ireland,Yes,BT6 8QS,Yes,Weir,6 Ardenlee Place,<blank>,cc1dddf53edfe5d43bab2a10f7427a2672b4a3e2,C H,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
411961,34,07935460733,Belfast,<blank>,carolinehannahweir@outlook.com,4,Antrim,2014-03-19,No,"Chairperson of the Community service group for four years whilst at Lurgan College. This group were focused on giving back to the community, not only by raising money for local charities such as Glo but also going out and working with the community, particularly the elderly, even helping them with tasks around the house, gardening, hampers and community events . I thoroughly enjoyed it, especially helping out the older members of the community, who in essence have made life what it is for us and have given us many opportunities. ",Northern Ireland,Yes,BT6 8QS,Yes,Weir,6 Ardenlee Place,<blank>,6fa9617e02f37fb7fd60ce1a0c505a5db96025a9,C H,0,<blank>,0,No,0,<blank>,"The reason I am applying for this role is because it is a role which I feel I could carry out with a great interest. The company itself is at the forefront of our society, The fundamental belief that a decent home is a basic right for all in our society is at 
412the heart of everything we do speaks volumes and I also like the fact that they make housing affordable for many different types of our society, particularly giving independent living to those who ten years ago may only have dreamed. I feel I am suitable for the role as I am able to communicate effectively at all levels, I am customer focused, capable of working in a team environment, can take own initiative, pays attention to detail and can demonstrate problem solving ability. ",<blank>,No,<blank>
413962,34,07837453283,Belfast,<blank>,rachel.e.mcwhinney@hotmail.co.uk,2,Antrim,2014-03-19,Yes,"February 2013- Present   \r\nTotal Pools and Leisure; Voluntary Design Assistant- Part time \t\r\n- Design and Layout of detailed drawings for spas and swimming pools in various scales and forms of communication including AutoCAD and SketchUp and modification to existing AutoCAD drawings. \t\r\n- Detailed cross sections of swimming pools to facilitate communication to Contractors etc. \t\r\n- Consideration of structural limitations in existing buildings and adapting design to fit existing buildings and meet client\x92s expectations. \t\r\n- Understanding and use of current building regulations, health and safety requirements within swimming pools, spas and wet rooms, including ventilations, ducts etc. and researching planning policies. \r\n\r\nI have also recently applied for a voluntary role within Ulster Architectural Heritage Society.",Northern Ireland,Yes,BT14 6TF,Yes,McWhinney,31 Glenburn Park,<blank>,
41432b5750959913b064e98ff7de601b9a24bb5dc79,R E,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
415963,34,07837453283,Belfast,<blank>,rachel.e.mcwhinney@hotmail.co.uk,2,Antrim,2014-03-19,Yes,"February 2013- Present   \r\nTotal Pools and Leisure; Voluntary Design Assistant- Part time \r\n\t\r\n- Design and Layout of detailed drawings for spas and swimming pools in various scales and forms of communication including AutoCAD and SketchUp and modification to existing AutoCAD drawings. \t\r\n- Detailed cross sections of swimming pools to facilitate communication to Contractors etc. \t\r\n- Consideration of structural limitations in existing buildings and adapting design to fit existing buildings and meet client\x92s expectations. \t\r\n- Understanding and use of current building regulations, health and safety requirements within swimming pools, spas and wet rooms, including ventilations, ducts etc. and researching planning policies. \t\r\n- General knowledge of product specifications. \t\r\n- Completion of tasks and drawings, working to tight deadlines/time frames and efficient communication with clients/
416stakeholders to ensure their needs are sufficiently met.\r\n\r\nI have recently applied for voluntary work within the Ulster Architectural Heritage Society",Northern Ireland,Yes,BT14 6TF,Yes,McWhinney,31 Glenburn Park,<blank>,74cc1e4e629e78fdf08b66a693b9e895e8d05359,R E,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
417964,34,07746894939,Limavady,<blank>,roisinfeeney@hotmail.co.uk,1,Derry,2014-03-19,Yes,<blank>,Northern Ireland,Yes,BT49 9EJ,Yes,McNickle,1 Ritters Court,Roemill Road,1fd136c45254d5303b01bb3ca7016be12ecda882,RMcN,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
418965,34,07746894939,Limavady,<blank>,roisinfeeney@hotmail.co.uk,1,Derry,2014-03-19,Yes,<blank>,Northern Ireland,Yes,BT49 9EJ,Yes,McNickle,1 Ritters Court,Roemill Road,98741736f5f37894441e4320a12ee95c4740c5dd,RMcN,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
419966,34,07514153043,Belfast,07514153043,Pierce_Reilly@Hotmail.co.uk,complete,Antrim,2014-03-20,No,"I had been volunteering for 4 years in a outdoor education center which involves me working and communicating with people with different cultures and backgrounds.I am looking for a position that will utilize the strong organizational skills and ability to work well with others I have developed as a volunteer at the Delamont house outdoor education centre.\r\nI was trained to help out the youth and adults in outdoor educations schemes such as hill walking, archery, and canoeing.\r\nI am successfully combining my current studies with my voluntary work and other commitments showing myself to be self-motivated, organised and capable of working under pressure.",Northern Ireland,Yes,BT119DQ,No,reilly,39 Rinnalea Gardens,Lenadoon,b6cb132d06946de99e6b0c5fda27e985a56f8d64,P. R.,0,2014-03-20,0,No,1,None,"The opportunity presented for this position has caught my attention and I am very interested, and i believe that my 
420strong technical experience and education will make me a very competitive candidate for this position. The key strengths that i possess for success in the position include:\r\nI have many years of experience with computers through education, work and hobbies.\r\nI strive for continued excellence.\r\nI have experience working in a team or as a strong individual in both Small an larger businesses.\r\nI have worked in sales, customer services and general duties on many occasions.\r\nI had been volunteering for 4 years in a outdoor education center which involves me working and communicating with people with different cultures and backgrounds.\r\nI provide exceptional contributions to customer service for all the customers with a diploma and nvq in computers and ICT. I also have experience in learning and excelling in new technologies as needed.\r\nI feel that i can make a career and enjoy the staffs company and build a strong relationship.",<blank>,No,"I am a committed and hard working individual who enjoys a 
421challenge. In addition to strong communication skills I have the ability to learn and adapt to new methods or concepts very quickly.\r\nI have worked in administration via various jobs and i am already trained to deal with the role at hand. I also have 5 years experience working in a busy office area working for large company's such as the forever expanding outsourcing company Firstsource and one of the largest Banks, Lloyds Banking Group.\r\nI have 4 years experience dealing with large volumes of calls and customer services, my roles have included me to provide information on services, troubleshooting any issues and answering any queries a customer may have.\r\nI have dealt with many situations and jobs were multitasking had to become my second nature and i feel i strive in the area whilst under pressure.\r\nI am fully trained and qualified to deal with Microsoft Office applications such as Word, Excel and PowerPoint.\r\nI provide exceptional contributions to customer service for all the customers with a 
422diploma and nvq in computers and ICT. I also have experience in learning and excelling in new technologies as needed.\r\nI can deal with customers face to face or via telecommunications with more than efficient skill and confidence."
423967,33,0755 179 52 56,Belfast,028 9504 4349,samantha_hoban@yahoo.ie,1,Antrim,2014-03-20,Yes,<blank>,Northern Ireland,Yes,BT14 8PW,Yes,Hoban,Apartment 3,2 Weavershill Court,681a4f714e918166cbbf6705901e0de0999238f6,S,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
424968,35,07742312302,Belfast,<blank>,minimatica22@yahoo.com,1,Antrim,2014-03-20,Yes,<blank>,Northern Ireland,<blank>,BT6 8JB,Yes,Stoenescu,129 Rosebery Road,<blank>,049f1bd46d10e38da4adc2d4672c5608c5a5cecb,G V,0,<blank>,0,Yes,0,<blank>,<blank>,<blank>,<blank>,<blank>
425969,34,07595633118,Belfast,<blank>,adams_catrina@hotmail.com,1,Antrim,2014-03-20,Yes,<blank>,Northern Ireland,No,BT10 0JS,Yes,Adams,67 Orchardville Crescent ,Finaghy,9c35dd746196da9bace9b2889c7581d070f179b5,C,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
426970,34,07891773833,Belfast,<blank>,laurarankin21@hotmail.co.uk,1,Antrim,2014-03-20,Yes,<blank>,Northern Ireland,Yes,BT14 8AN,Yes,Rankin,40 Glenbank Place,<blank>,2ccad80fb74d012f8927910652272543e999a9c1,L,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
427971,34,07891773833,Belfast,<blank>,laurarankin21@hotmail.co.uk,complete,Antrim,2014-03-20,Yes,I previously done some youth work when I was 17 in the local youth group to help out the community center. It also was park of my OCN Youth Work Course.,Northern Ireland,Yes,BT14 8AN,Yes,Rankin,40 Glenbank Place,<blank>,ab1e0e57b1111acab96271a715c732e165737b5c,L,0,2014-03-20,0,No,1,<blank>,"I possess a hard-working ethic in pursuit of excellence, great organizational skills, and team building talents, resulting in high goal attainment. I also possess a keen eye for detail and have the background knowledge to advise customers on appropriate tools and equipment to be used in many different working environments.\r\n\r\nDetailed on my C.V, you will find a solid background in customer service incorporating over 7years experience around 5 of which where as working greatly face to face with the public in retaiI.I also have over 1 year experince dealing with customers and admin experience that I also extremely enjoyed 
428learning and working with computers. I believe this background provides the necessary experience you require",<blank>,No,"As a person who has worked in retail and customer service industry for four years, I have a lot of experience in working in a team and independently. I also have excellent customer service skills that I would use daily, I also work hard and complete any tasks or targets set for me. I am also a good time keeper and have good attendance. I also have a keen interest in using computers as I use them in daily life. I also have good knowledge of Microsoft Office from databases to spreadsheets. \r\n\r\n"
429972,34,07845810153,Belfast,<blank>,paul_brennan29@hotmail.co.uk,1,Antrim,2014-03-20,No,<blank>,Northern Ireland,<blank>,BT13 2QH,No,Brennan,8 Ross Mill Avenue,<blank>,3f18a12ba2db0b8b777cc22f7930682c3f1e54f6,P,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
430973,34,07845590384,Belfast,<blank>,jcousins89@hotmail.com,1,Antrim,2014-03-20,Yes,<blank>,Northern Ireland,No,BT5 6BZ,Yes,Cousins,55 North Gardens,<blank>,f6590885817d026490ce6a3325398abca55a0843,JC,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
431974,35,07708407546,Belfast,<blank>,saorla@hotmail.co.uk,1,County Antrim,2014-03-20,No,<blank>,United Kingdom,Yes,BT15 3GG,No,Maguire,5 Dunmore Court,<blank>,75551096f1e103cab431595d90f0a3e580dc789c,Saorla,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
432975,35,07708407546,Belfast,<blank>,saorla@hotmail.co.uk,complete,County Antrim,2014-03-20,No,I volunteer on a daily basis in the Support Unit within my school which provides help and support to students with disability's and difficulties. Within this voluntary work I have to listen carefully and fulfill whatever support is required for the students. \r\nI am also a Volunteer Coach for my local GAA and have to teach children how to play Camogie/hurling. I have to be prepared for each session to make sure the children are following a structure to minimize the risk of the children getting bored and accidents happening. ,United Kingdom,Yes,BT15 3GG,No,Maguire,5 Dunmore Court,<blank>,2f2fe3e66337689fd779f02d771aba0955ec8224,Saorla,0,2014-03-20,0,No,1,<blank>,<blank>,County Antrim,No,"Although I do not have any paid experience I have personal experience in caring for an elderly relative who required personal and palliative care over the last year of his life. I assisted him with his dressing, toileting, mobility 
433and eating and drinking. I also ensured that he adhered to his medication regime and made sure he was comfortable. \r\n\r\nI am fluent in English which can be demonstrated through my voluntary work within the Learning support unit in my school, where I am required to assist fellow pupils in their oral and written school work. It can be challenging at times as I must be creative in finding ways to help them in their learning. I also have excellent literacy skills and I aim required to help pupils with their spelling and grammar for their school and homework. I also volunteer as a coach through my local sports club and I communicate with a wide variety of age groups and I have to communicate with parents and children also. I have to be prepared for each session otherwise the session would not be a success. \r\n\r\nIf I am successful with this application I am more than happy to Register with the Northern Ireland Social Care council. \r\n\r\nI am very flexible and do not mind where I will have to be working as 
434I am hoping to be driving within the next Month which will also help for the transport to and fro work. "
435976,34,07756415672,Belfast,<blank>,awatterson310890@googlemail.com,complete,Antrim,2014-03-20,Yes,<blank>,Northern Ireland,Yes,BT8 7YG,Yes,Watterson,45 Greer Park Heights,<blank>,0e4fcecf6b8ab8537542aedb5f24519289051a93,A E,0,2014-03-20,0,No,1,<blank>,I am applying for this post as it seemed like a great opportunity and a way to further my knowledge within the Administration field and gain a lot of new experience.,<blank>,No,"As part of my role I have to interact with other departments and clients. The main way I do this is through excel spreadsheets. \r\nI create spreadsheets every month to track the status of the orders I activate and these are sent to other departments so they know how the orders are progressing. \r\nI use microsoft word to create briefs for advisors so they sign off when they have been given new information. \r\nTo train the advisors on new materials I use powerpoint to create a presentation to make it easier to understand and they have a reference to go back to. \r\nData Protection Act 
436is a critical part of the business. The advisors call customers that already have services with us and DPA is used to protect the customer so confidential information is not misused. I continue this by not entering customers account unless needed and  check calls to make sure advisors are following procedures. \r\nI am pretty much left to my own devices in my current role I am aware of the work that needs to be done and I manage it myself. I get additional work from other departments that can take priority and I simply re-organize what I doing so that everything is done within the time frame expected and if its not possible I let the correct people know if something is going to be late.\r\nAs I have already mentioned I send clients and other departments in the form of spreadsheets but I also send e-mails and make phone calls with any issues or queries that need resolved. \r\nAnother part of my role is to ensure that any mistakes made by other departments are picked up and dealt with efficiently but also that 
437I all orders, complaints and Adhoc work are completed with the time set. "
438977,34,07742428642,newry,07742428642,catherinecassidy476@hotmail.com,1,down,2014-03-20,Yes,<blank>,Northern Ireland,Yes,bt34 4pa,Yes,cassidy,26 ballymartin village,kilkeel,e9350c237b05b7d7c97254e34a15aa1642578350,cc,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
439978,34,07742428642,Newry,07742428642,catherinecassidy476@hotmail.com,1,Down,2014-03-20,Yes,<blank>,Northern Ireland,Yes,BT34 4PA,Yes,cassidy,26 Ballymartin Village,Kilkeel,9ad4362a092a6b7188550e6f8785821cda614b9a,cc,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
440979,33,07783684489,BELFAST,<blank>,patrycja012@wp.pl,1,Antrim,2014-03-20,Yes,<blank>,United Kingdom,Yes,BT4 3AB,No,GOLEBIEWSKA,8 GRAMPIAN AVENUE,<blank>,00f651a916a08848adc0215d8ee016bc829a8882,PG,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
441980,33,447711224144,Belfast,02890240635,leona_87@hotmail.co.uk,1,Antrim,2014-03-20,No,<blank>,Northern Ireland,No,BT17 0SL,Yes,Arbuckle,125 Glenkeen,DUNMURRY,8706b1ac536e497bedf79d16cd0fb94b39539a2b,L A,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
442981,33,447711224144,Belfast,02890240635,leonarbuckle@googlemail.com,1,Antrim,2014-03-20,No,<blank>,Northern Ireland,No,BT17 0SL,Yes,Arbuckle,125 Glenkeen,DUNMURRY,8706b1ac536e497bedf79d16cd0fb94b39539a2b,L A,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
443982,33,447711224144,Belfast,02890240635,leonarbuckle@googlemail.com,1,Antrim,2014-03-20,No,<blank>,Northern Ireland,No,BT17 0SL,Yes,Arbuckle,125 Glenkeen,DUNMURRY,b27f6ff9a1b107684adf6e4c9a8692d57a42ee2b,L A,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
444983,33,447711224144,Belfast,02890240635,leona_87@hotmail.co.uk,4,Antrim,2014-03-20,Yes,"Good Morning Colin Client Support Officer 2003 \x96 2009\r\nCommunicating and supporting clients daily\r\nMaintaining client files \r\nUpdating client database\r\nLiaising with health services e.g Social Services, GP\x92s, Housing Support Officers\r\nCoordinating client days out\r\nScheduling and supervising fundraisers\r\nDealing with confidential information\r\n",Northern Ireland,No,BT17 0SL,Yes,Arbuckle,125 Glenkeen,DUNMURRY,b27f6ff9a1b107684adf6e4c9a8692d57a42ee2b,LA,0,<blank>,0,No,0,<blank>,I am very interested in staying in a customer/client focused role.  I believe I work best in these positions and would be a great asset to your team. ,Antrim,No,<blank>
445984,35, 07704321016,Belfast,<blank>,joannemcmurray@hotmail.co.uk,complete,Antrim,2014-03-21,No,I participated in Voluntary service at Bethany House care home as part as an enrichment programme. we organised lunches and planned actives and had fundraisers to fund the annual 'daffodil tea' social event for the residents.   ,Northern Ireland,Yes,bt15 2lr,No,McMurray,73 Hallidays Road,<blank>,3ae51af030198e73a157a1ca204db1b6212a0f82,Joanne,0,2014-03-21,0,No,1,<blank>,I have a passion for carrying out high quality care work and have the passion and skills appropriate for this post.,<blank>,No,"I have completed 18 months training as a mental health student nurse at Edinburgh Napier University acquiring a higher certificate of education in health as well as the opportunity to work in a broad range of services such as acute admissions, rehab and as part of a multidisciplinary in the community. I have 1 years experience, paid and as part of my course, in a care of the elderly setting. Through my work as a care 
446assistant and my academic career I have been lucky enough to develop a great skill set, such as excellent communication, empathy and a strong work ethic - all of which are an integral part of care work. I believe by working for you I can not only become a valued member of your team but it will also give me the opportunity to learn and enhance my practice.  "
447985,33,07545488882,Newtownabbey,<blank>,fagin93@yahoo.co.uk,1,Antrim,2014-03-21,Yes,<blank>,Northern Ireland,No,BT36 6XN,Yes,Dinsmore,6 Ballyduff Brae,<blank>,a7849085d7bc74b45852562ca213890e3646199f,I P,0,<blank>,0,No,0,3 Penalty Points,<blank>,<blank>,<blank>,<blank>
448986,33,07545488882,Newtownabbey,<blank>,fagin93@yahoo.co.uk,1,Antrim,2014-03-21,Yes,<blank>,Northern Ireland,No,BT36 6XN,Yes,Dinsmore,6 Ballyduff Brae,<blank>,cc3631c85e94ea792fd886f1d57190326f42a448,I P,0,<blank>,0,No,0,3 Penalty Points,<blank>,<blank>,<blank>,<blank>
449987,34,07718179958,belfast,07718179958,carrielgibson@hotmail.co.uk,1,antrim,2014-03-21,Yes,<blank>,Northern Ireland,Yes,bt13 3rd,Yes,gibson,41 highfern gardens,<blank>,bb0eb613fa84b90ec31b6fc27f871c72e3b0efde,cl,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
450988,35,02890713485,Belfast,07912503039,chris_t21@hotmail.co.uk,1,Antrim,2014-03-21,Yes,<blank>,Northern Ireland,Yes,BT14 6RX,Yes,Tomb,57 Sunningdale Park,<blank>,4bb882bb0f7539ce99f804bdb0cea7e4b551661c,CT,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
451989,35,02890713485,Belfast,07912503039,chris_t21@hotmail.co.uk,complete,Antrim,2014-03-21,Yes,<blank>,Northern Ireland,Yes,BT14 6RX,Yes,Tomb,57 Sunningdale Park,<blank>,8c91e91aaafb8c019c37ae222fb109afd4cae1b6,CT,0,2014-03-21,0,No,1,<blank>,I am applying for this post because i would like the opportunity to work with the elderly in a residential enviroment . I have worked in the nursing section for 6 years now and still enjoy working with the elderly .,<blank>,No,"I have worked in various nursing homes for the past 5 years and in that time i have gained plenty of experience and a NVQ 2 in health and social care. I am a warm, outgoing, honest person who enjoys working in a diverse environment. I have flexible attitude towards working hours and previously worked both day and night shift. Over the years i have discovered how important team work is to deliver a high standard of care for the patients and i feel that my interpersonal skills put my patients at ease and facilitate a friendly atmosphere. I have 
452worked with a wide range of disorders among the elderly including those suffering with dementia, alcohol abuse, physical disabilities and general respite patients. On a annual basis i receive in house training for manual handling, fire and safety, infection control, dementia, food and hygiene and various others which helps enhance my existing skills. I am applying for this position because i would like to progress my career further with better prospects."
453990,34,07845810153,BELFAST,<blank>,paul_brennan29@hotmail.co.uk,1,Antrim,2014-03-21,No,<blank>,United Kingdom,<blank>,BT13 2QH,No,Brennan,8 Ross Mill Avenue,<blank>,116ff354cbdcf2019caad739161628e3a26f6a50,P,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
454991,34,028 95913651,BELFAST,028 90397267,dorothynelson48@googlemail.com,complete,DOWN,2014-03-21,Yes,"SCHOOL GOVERNOR PRIORY INTEGRATED COLLEGE, HOLYWOOD\r\nCHURCH NEWS LETTER AND SUNDAY SERVICE ADMIN",Northern Ireland,Yes,BT4 1RB,Yes,HOUSTON,APARTMENT 2,7 INVERARY DRIVE,d74baff0be7b763a51547f4fe4348cec1e506e5c,D D,0,2014-03-24,0,No,1,NONE,I WOULD LIKE TO PROGRESS IN SOCIAL HOUSING AND FEEL THAT THIS POST WILL OFFER ME AN OPPORTUNITY TO USE AND EXPAND MY KNOWLEDGE OF THE ALLOCATION PROCESS AND HELP ME TO FURTHER MY CAREER IN SOCIAL HOUSING,<blank>,No,"I have a total of 15 years experience in the Social Housing Sector, and I am familar with the Housing Selection Scheme and Transfer Procedures for Housing Associations.  I have extensive knowledge of the HMS system and use it on a daily basis to create addresses/people, register and key transfer applicatons. I am the only full time Administrative Officer in Fold's Housing Department at Head Office and therefore experienced with a busy working environment and 
455meeting deadlines. I deal with a high volume of phone calls, email and post.  In my time with Fold I have introduced measures to make sure all new transfer and tenant files contain the correct documentation, making sure that they will pass any audit. As part of my degree I had to complete a number of Research tasks including an Independent piece of Research as part of my final year assessment.I also have experience keying on new tenancies, terminating tenancies etc."
456992,33,07884430883,Dundonald,<blank>,adam_newell@hotmail.co.uk,complete,Down,2014-03-21,Yes,"My voluntary work includes working for Action Cancer for a period of six month, where I updated their internal records, customer database and the sorting of the incoming and outgoing mail.",Northern Ireland,Yes,BT16 1JQ,Yes,Newell,18 Cherryhill Crescent,<blank>,9e3f337b52996a9956e1ae6388904a93c0a29000,AS,0,2014-03-27,0,No,1,<blank>,"I am applying for this post as I have all the relevant qualifications and knowledge needed. My current role is based in Bombardier Aerospace were I have to look after the maintenance of all the electrical elements, which I feel has set me in good stead for this position as maintenance administrator. On many occasions I have had to prioritise workloads when dealing with incoming calls for customers and suppliers while keeping a professional and well mannered approach ",<blank>,No,"By working as a contractor within Bombardier I have to cover the facilities Helpdesk whenever needed. This 
457involves me to record defect and schedule the repair with the appropriate contractor. I also have to chase contractor to ensure that the repairs are carried out on time and to a high standard. When also assigning a contractor I have the responsibility in letting the client know when the repair will be carried out.\r\n\r\nAs an administrator for Contract Services I have to record and pass all jobs received, these can range from mechanical, electrical and gas. Once the job is complete I have to collect relevant information for costing and our monthly invoice.\r\n \r\nHaving to share information for weekly and monthly meetings for my supervisors, I update a spread sheet where I keep information on the type of job carried out and location of each job. I also produce reports showing graphs on the quality, amount, time frame and costs for each job carried out.\r\n\r\nOther areas of my role include: \r\n\r\nCollecting and processing timesheets from all our engineers ready for the monthly wages.\r\n\r\nAn important 
458part of our electrical department is to carry out monthly checks on emergency lights throughout the Bombardier sites, recording and raising remedial works.\r\n\r\nI also have to keep a record of holiday, absentees & training that our employees go through throughout the year.\r\n\r\nPPE is a big part of making sure our employees are kept safe when carrying out work. My role is to order and give out PPE so that we abide by the Bombardier health and safety rules. \r\n\r\nAnother important part of my job is to process bills and invoices for the Bombardier estate.\r\n\r\n\r\nI feel that I have shown that I can work under a heavy work load while prioritising tasks. Although I do not have the experience in working in a housing environment I feel my role in Bombardier has given me a great opportunity to work in any area of maintenance.\r\n\r\n\r\n\r\n"
459993,35,07597720171,Belfast,<blank>,deano89@outlook.com,1,Antrim,2014-03-21,Yes,<blank>,Northern Ireland,Yes,Bt12 4NP,Yes,Smith,2 Devonshire Place,<blank>,4fe5caf460698250741f93a3ce8f1449a707495f,D,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
460994,33,07849151450,Belfast,<blank>,jamesmc62@hotmail.com,complete,Antrim,2014-03-21,Yes,<blank>,Northern Ireland,No,BT10 0JL,Yes,McConnell,58 Ardmore Park,<blank>,77408696cabb35776e36119b5e9753807164e452,J,0,2014-03-21,0,No,1,<blank>,"The position seems to be a very demanding and interesting in that no two days could be the same. Doing different tasks each day. I am very hardworking and dedicated individual. I enjoy new tasks and adapt well to change. Although I do not have 2 full years of admin experience in one stint, I have had previous admin positions within Belfast City Hospital and within a removal company when I was travelling. Also working as a Supervisor and Duty Manager in Malmaison I had to do a lot of office based work like, sending emails to guests, typing up and processing Cellar Balances, new spread sheets for new starts etc. ",<blank>,No,"As I said previously, although I do not have 2 years Admin experience in one stint, I have had previous Admin positions throughout my working career. I 
461worked as a clerical officer in Belfast City Hospital in a busy office environment, filing and pulling patients records who have been admitted to the hospital, looking up patient info online. Also when I was travelling I was working for a very busy removal company, here I was scheduling removal dates for people moving home, calling customers to confirm dates, processing letters and bills for customers. And now with the my present position in Malmaison Hotel, as a Supervisor and Duty Manager I have a lot of office based work to do throughout the hotel, calling and emailing guests to confirm bookings, processing and posting bills, making up spread sheets for new employees, emailing beverage clients about current promotions.\r\n\r\nI am very computer literate, I know most Microsoft Office packages. I am a very hardworking person and adapt well to change and given the opportunity I feel I could go far with the right guidance within the company."
462995,34,07714037265,BELFAST,<blank>,gerardmatthewmagennis@hotmail.com,1,ANTRIM,2014-03-22,Yes,<blank>,Northern Ireland,<blank>,BT11 9RH,Yes,Magennis,2E,UPPER SUFFOLK ROAD,f147bf221ac681bfeef46247d2aa5dbe7515f087,G M,0,<blank>,0,No,0,none,<blank>,<blank>,<blank>,<blank>
463996,34,07714037265,BELFAST,<blank>,gerardmatthewmagennis@hotmail.com,1,ANTRIM,2014-03-22,Yes,<blank>,Northern Ireland,<blank>,BT11 9RH,Yes,Magennis,2E,UPPER SUFFOLK ROAD,02ce37c31ce3a92f035c867850d9ada91e0d3517,G M,0,<blank>,0,No,0,none,<blank>,<blank>,<blank>,<blank>
464997,34,07714037265,Belfast,<blank>,gerardmatthewmagennis@hotmail.com,1,Antrim,2014-03-22,Yes,<blank>,Northern Ireland,No,BT11 9RH,Yes,Magennis,2E,Upper Suffolk Road,d32d80ee2d633c475fd9288e01744a89d7bb2a62,GM,0,<blank>,0,No,0,None,<blank>,<blank>,<blank>,<blank>
465998,35,07715353220,Belfast,<blank>,ka_wai_w2005@hotmail.com,1,co antrim,2014-03-22,Yes,<blank>,Northern Ireland,No,bt15 4gb,Yes,Wong,32 Castle Gardens,<blank>,543482fb4fb89b1e13f1841b452573d131d35863,Miss,0,<blank>,0,No,0,3 points off of my driving licence ,<blank>,<blank>,<blank>,<blank>
466999,35,07715353220,Belfast,<blank>,ka_wai_w2005@hotmail.com,1,co antrim,2014-03-22,Yes,<blank>,Northern Ireland,No,bt15 4gb,Yes,Wong,32 Castle Gardens,<blank>,cf8f0c0d32522bc3d2ebe59d1fa46611d3369c96,Miss,0,<blank>,0,No,0,3 points off of my driving licence ,<blank>,<blank>,<blank>,<blank>
4671000,35,07749372717,Belfast,<blank>,giedea29@googlemail.com,complete,antrim,2014-03-22,No,<blank>,Northern Ireland,Yes,BT5 5LG,Yes,Sabina Barszcz,34 Dunraven Gardens,<blank>,a7ea6e09a4cfead877d4a533d18ab37747386df2,S.B,0,2014-03-22,0,Yes,1,provisional ,hi : ) cos i have a lot exp.. I cary ab my dad he is sick and i have to do all types a house work for him ..also in past was same with my grandmother.. and anyway i live in next street .. ,<blank>,No,  My experience I have gained at home caring for ill grandmother and now my dad. because sometimes the mother simply ..cant. Working for several years as a cleaner in various private houses sometimes also looks after the elderly my friends parents.. sometimes also my friends childrens.. Simply house work ..preparing meals.. shopping or just walking when weather is ok.. yesss.. sometimes.. I hope that rain will be away soon.. :) 
4681001,33,07851611964,Belfast,<blank>,leannemc2011@hotmail.co.uk,1,Antrim,2014-03-22,Yes,<blank>,United Kingdom,Yes,BT11 8SN,Yes,mccann,10,"Hamill Glen, Glen Road",fad6980d38f814086cb0c45c236a13b03112db0b,Leanne,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
4691002,33,02890836720,NEWTOWNABBEY,<blank>,dawncarvell@btinternet.com,1,ANTRIM,2014-03-23,Yes,<blank>,Northern Ireland,No,BT36 6LH,Yes,CARVELL,3 CARNHILL PARADE,CARNMONEY,e53ea465c51fffcee86faea176b62b521ea243fc,LD,0,<blank>,0,No,0,NONE,<blank>,<blank>,<blank>,<blank>
4701003,33,02890836720,NEWTOWNABBEY,<blank>,dawncarvell@btinternet.com,complete,ANTRIM,2014-03-23,Yes,N/A,Northern Ireland,No,BT36 6LH,Yes,CARVELL,3 CARNHILL PARADE,CARNMONEY,b4e2d7967859c88ea5ffc9cbd297517c92fb09d6,LD,0,2014-03-25,0,No,1,NONE,"I have been employed in the Estate Agency sector for the past 12 years as an administrator, during this time I have gained much experience dealing with the public face to face, on the telephone and by email. My most recent role is a Maintenance Administrator which I enjoy greatly. I have always had a keen interest in working within a Housing Association and I feel this role offers me this opportunity.\r\n ",<blank>,No,"For the past 2 years I have been employed in a large Estate Agents as a Maintenance Administrator. I deal with all maintenance requestes for both sale and rental properties. The first stage is receiving a call or email to report an issue, then informing the home owner, whether its a landlord, vendor, solicitor or bank to give them the details and to 
471receive authorisation that a contractor can be instructed to investigate the problem and quote for the repair. Access to the property is arranged, this can be through the tenant or collecting keys from one of our offices. Quotes are compiled and information relied to the person concerned, once permission has been given, work is completed to a high quality and as efficiently as possible. Invoices are inputted onto the system for payment to be made. \r\n\r\nThe maintenance department is a busy team within the company, there are many jobs ongoing at any one time.I am continually in contact with all contractors to ensure jobs have been scheduled in the diary, obtaining timescale for completed works and confirming jobs have been completed and ready for inspection. Notes are inputted and updated on a regular basis under the property address within our system. A spreadsheet is set up for each contractor and every job issued to a specific contractor is recorded and status continually updated. \r\n\r\nI have gained 
472knowledge and experience working within the maintenance department and enjoy this greatly, I feel this position within Clanmill would be a great opportunity to further my career. "
4731004,34,07749895033,Belfast,<blank>,sgraham51@qub.ac.uk,1,Antrim,2014-03-24,Yes,<blank>,Northern Ireland,Yes,BT17 0UP,Yes,Graham,1 Ardcaoin Gardens,Dunmurry,ec9008e86b32faa0d0d69a8963b38d90c2bae9d6,S,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
4741005,34,02830266190,Newry,07990069557,ryanmcgivern6@gmail.com,2,Down,2014-03-24,Yes,<blank>,Northern Ireland,Yes,BT341SJ,Yes,McGivern,29 Ashbrook Mews,<blank>,de46aa60b9807c816397b578b95f5469a98d7d6e,R,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
4751006,34,02830266190,Newry,07990069557,ryanmcgivern6@gmail.com,complete,Down,2014-03-24,Yes,<blank>,Northern Ireland,Yes,BT341SJ,Yes,McGivern,29 Ashbrook Mews,<blank>,cd0d12bcb77bbb53c1689bd0da3936152762986f,R,0,2014-03-24,0,No,1,<blank>,I feel I am fit for this post and would further my career. I also I feel I have all the skills and abilities required for this post. ,<blank>,No,"I am an enthusiastic and a highly motivated person who enjoys working with other people. I am hardworking, dedicated, confident, punctual and self-motivated. I communicate well and feel happy working in a group. I also have a full driving licence.\r\n\r\nMy first experience of the working environment was with Dunne\x92s Stores at the age of sixteen. I worked there for three years. My time was equally divided as a sales assistant and a warehouse operative. Towards the end of my time in the warehouse I covered many shifts in a supervisory role, discovering rapidly the importance of team work.\r\n\r\nI have been in Teleperformance 
476working for the Sainsbury\x92s campaign for seven years now, spending about seven months on phones. On many occasions I have floor walked and taken escalated calls which I resolved exceeding the customers\x92 expectations, giving me great satisfaction. I achieved top performer on my team resulting in my photo being placed on the \x93out of this world\x94 wall at reception which I am extremely proud. I now work within the complaints analysis and reporting team looking at complaint trends and compiling reports for the client.  In both School and work, attendance and punctuality are impeccable to date. My personal attributes include honesty, reliability and loyalty with a strong desire to succeed.\r\n\r\nI possess a good working knowledge of Microsoft office packages, achieving both G.C.S.E and A-Level in I.C.T. which together with my other academic achievements amount to ten G.C.S.E\x92s grades A-C and three A-Levels B-D.\r\n\r\nTeam work I feel is essential to my current role, to ensure all deadlines are met 
477and targets are reached. I have ensured that I am very approachable for all agents on the floor to query any issues that they may have regarding logging complaints and following procedures that are in place. Everyone in the complaints team work great with each other and listens to everyone\x92s ideas on improvements that could be made hence making the job enjoyable and creating a great working environment.\r\nWhen there are changes made to complaint, my team mates and I draw up a brief and share the new information with all the teams on the campaign to ensure all agents are up to date with the changes.\r\n\r\nPart of my role in the complaints analysis team, is communicating via e-mail to the client. I feel these communications are very important as they keep the client up to date with current trends and popular complaints each week, therefore the client can act promptly and efficiently to maintain excellent customer service. I also feel it is important to interact with the client as much as possible to 
478ensure they are fully aware of our procedures and are happy with them, hopefully resulting in more business for Teleperformance. When I was taking customer care calls I ensured my case notes included all relevant information, so my colleagues were aware of what the issue was and how it was resolved.\r\n\r\nI am a very confident person and am fortunate enough to be able to work within a team as well as on my own initiative. I have an outgoing and positive personality and I believe this reflects in my day to day work, and this is something I try to pass onto my colleagues. I am calm and work well under pressure and I am approachable and sympathetic.\r\n\r\n\r\n"
4791007,34,07435760120,BELFAST,<blank>,nicolagraham79@hotmail.com,complete,ANTRIM,2014-03-24,No,"Volunteered to foster a 7 year old for 6 months 2007.  Involved working closely with members of Social Services and girls school teachers to identify counselling, emotional needs for child.\r\n\r\nVolunteered as leader in Anchor Boys (BB) 2001.  Involved clerical work to plan activities/plays/trips.",Northern Ireland,No,BT13 3RD,No,GRAHAM,14 HIGHFERN GARDENS,<blank>,f154f6bcd7c1b947fe556a6c9ff579ad56c08b9d,N,0,2014-03-28,0,No,1,<blank>,a,<blank>,No,"In my role at LHZ Contracts I am a pivotal link between management, employees,  fitters and clients ensuring smooth transactions and day to day running of the business, I pride myself in delivering an exceptional customer experience with many of our customers becoming repeat purchasers.\r\nWhile in this role I worked very closely with the customer care team on the Northern Ireland Housing Executive contract delivering the Total Tenant care Program for tenants seeing up 
480to 60 tenants in one day while ensuring satisfaction and value for money was delivered.  I was resposible for the diary management for the Tenant Care team.\r\nI have an expert knowledge of Microsoft Office and was responsible for typing up quotes, tenders, advertising, training and technical documents/reports, this was done using Word, Excel, PowerPoint and outlook. I was involved in researching new energy efficient produts to complement our own, as well as any tenders, news relating to this.\r\n\r\nIn both Gosh Design and LHZ Contracts I have many parts to my job role including sales, preparing accounts and responsibilty for all marketing mediums, making multi tasking and prioritising workload of upmost importance.\r\n\r\nAccuracy and attention to detail was relied on when it came to preparing accounts for VAT returns, and also in the involvement of designing chimney breasts for fireplaces, advising on the installation of stoves, flue runs etc I had to adhere to building control requirements/regulations.\r\
481n\r\n"
4821008,34,07811325675,Newtownards,07811325675,dani-louj@hotmail.co.uk,1,Northern Ireland,2014-03-24,Yes,<blank>,Northern Ireland,Yes,BT23 4GH,Yes,Jones,6 Falcon Drive,Mountainside ,0afbf460d472b1e03b70f814a937fc255a296470,DL,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
4831009,34,07999912265. 02890 591488,Belfast,<blank>,ci_derman@live.co.uk,1,Antrim,2014-03-24,No,<blank>,Northern Ireland,<blank>,BT17 0SX,Yes,Logan,13 Woodside Walk,Dunmurry,17178cee56717769d7f1a7dbfe68938a74a3dc02,S.A,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
4841010,33,07821212350,Belfast,<blank>,eamon.m@hotmail.com,1,Antrim,2014-03-24,No,<blank>,Northern Ireland,No,BT14 6HJ,No,Eamon,71 Oldpark ave,<blank>,0d056153893ca5e540b6f9bad7ae70236b361537,EM,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
4851011,33,07590719432,PORTRUSH,07590719432,adamjstewart@live.co.uk,1,ANTRIM,2014-03-24,Yes,<blank>,Northern Ireland,Yes,BT56 8AT,Yes,STEWART,4 CAUSEWAY VIEW TERRACE,<blank>,9b74df4d463bdaf026170a777b8ee049348c976f,ADAM,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
4861012,33,07590719432,PORTRUSH,07590719432,adamjstewart@live.co.uk,complete,ANTRIM,2014-03-24,Yes,"WHEN I STARTED UNIVERSITY IN NEWCASTLE I WAS ASKED IF I WOULD LIKE TO LIVE WITH TWO YOUNG PEOPLE WITH SEVERE PHYSICAL DISABILITIES. I IMMEDIATELY REALISED THAT THIS WOULD BE A GREAT LIFE EXPERIENCE, BUT DID NOT REALISE HOW MUCH I PERSONALLY WOULD BENEFIT FROM THIS EXPERIENCE.\r\n\r\nI MOVED INTO THE FLAT ON SEPTEMBER 2009 AND MET MY TWO FLAT MATE\x92S GREG AND MATT WHO BOTH SUFFERED FROM A MUSCLE WASTING DISORDER CALLED DUCHENNE MUSCULAR DYSTROPHY. THE CONDITION IS INHERITED FROM BIRTH AND THE SUFFERER\x92S BODY CANNOT PROCESS PROTEIN TO FUEL THEIR MUSCLES. IN GREG AND MATT'S CASE IT LEFT THEM IN WHEELCHAIRS FROM A YOUNG AGE, AS THEY GOT OLDER THEIR MUSCLES DETERIORATED TO THE POINT WHERE HAD VERY LIMITED MOVEMENT.\r\n\r\n GREG COULDN\x92T MOVE FROM THE NECK DOWN BUT THERE WAS VERY LITTLE THAT HE COULDN\x92T DO AND THERE WERE NOT MANY PLACES THAT HE COULDN\x92T GO. MATT WAS QUIET AND SHY AT FIRST BUT GREG\x92S 
487PERSONALITY BROUGHT HIM OUT OF HIS SHELL, HE CHANGED MATT'S OUTLOOK ON LIFE AND HAS CHANGED MINE COMPLETELY.\r\n\r\nAFTER GRADUATING FROM UNIVERSITY GREG HAD PROBLEMS OBTAINING SUITABLE ADAPTIVE HOUSING, THIS LED TO HIM LIVING IN AN ELDERLY PERSON\x92S HOME FOR SIX MONTHS. I HELPED GREG THROUGH THIS PROCESS GOING WITH HIM TO VIEW HOUSES AND MEASURING DOORWAYS AND CORRIDORS.\r\n\r\nIN 2012 I ARRANGED A HOLIDAY FOR GREG, TO STAY AT MY PARENTS\x92 HOUSE IN PORTRUSH. I ORGANISED A SUITABLE BED ALONG WITH THE CORRECT LIFTING EQUIPMENT AND COMMODE, TWO FULL TIME CARERS TRAVELLED AND STAYED WITH US. DURING GREGS STAY WE VISITED THE GIANTS CAUSEWAY, BUSHMILLS WHISKY DISTILLERY AS WELL AS WATCHING THE NORTH WEST 200 AND VIEWED ROYAL PORTRUSH GOLF CLUB WHERE THE IRISH OPEN WAS HELD THAT YEAR - WE WERE INTRODUCED TO GRAEME MCDOWELL AND HIS DAD.\r\n\r\nGREG GRADUATED IN 2011 WITH A FIRST CLASS HONOURS DEGREE IN MEDIA STUDIES. DURING HIS TIME AT UNIVERSITY HE LOST BOTH HIS PARENTS TO CANCER AND HEART PROBLEMS AND GREG 
488HIMSELF PASSED AWAY IN SEPTEMBER 2013.\r\n\r\nGREG WAS MY BEST FRIEND, I VOLUNTEERED TO LOOK AFTER HIM AND EVERY DAY I SPENT WITH HIM WAS A PLEASURE. I LEARNED WHAT LIFE SKILLS AND A CAN DO ATTITUDE REALLY IS. I CONSIDER MYSELF HONOURED TO HAVE MET GREG, BUILT A CLOSE FRIENDSHIP AND EXPERIENCED TIME WITH HIM WHICH WILL ALWAYS LIVE WITH ME.\r\n",Northern Ireland,Yes,BT56 8AT,Yes,STEWART,4 CAUSEWAY VIEW TERRACE,<blank>,62952ad2260fec49a0d12044727a6bba79495629,ADAM,0,2014-03-27,0,No,1,<blank>,"I AM INTERESTED IN WORKING WITHIN THE SOCIAL HOUSING SECTOR DUE TO MY PREVIOUS LIFE EXPERIENCE. HAVING LIVED WITH TWO FRIENDS WITH MUSCULAR DYSTROPHY AND HAVING THE EXPERIENCE OF LOOKING AFTER MY ELDERLY GRANDMOTHER WITH ALZHEIMER\x92S I KNOW FIRST-HAND THE DIFFERENCE SOCIAL HOUSING CAN MAKE IN PEOPLE\x92S LIVES. MY PARTNER AND I HAVE A ONE YEAR OLD BOY CALLED AUSTEN AND UNDERSTAND THE INCREASING FINANCIAL PRESSURES ON FAMILIES LIVING ON A LOW INCOME.I KNOW I CAN BRING COMPASSION AND UNDERSTANDING TO CUSTOMERS NEEDS 
489WHILEST BALANCING COMPANY REQUIREMENTS,BUDGETS AND POLICY.\r\n \r\n",<blank>,No,"THROUGHOUT MY TIME AT UNIVERSITY I HAVE STUDIED BUILDING PATHOLOGY IN DEPTH. I UNDERSTAND WHY DEFECTS OCCUR AND HOW SERIOUS THEY WILL BE, I AM AWARE OF THE CONSEQUENCES OF DEFECTS BEING BEING LEFT UNREPAIRED. THIS EXPERIENCE HAS GIVEN ME THE KNOWLEDGE TO OVERSEE AND SIGN OFF WORK UNDERTAKEN BY CONTRACTORS.\r\n\r\nI HAVE UNDERTAKEN COURSEWORK IN FACILITIES AND ASSET MANAGEMENT AND HAVE AN EXAM ON THIS SUBJECT AT THE END OF THE YEAR. THE FACILITIES AND ASSET MANAGEMENT MODULE HAS GIVEN ME A GREAT INSIGHT OF HOW PLANNED, PREVENTATIVE AND REACTIVE MAINTENANCE WORKS. I HAVE A GOOD UNDERSTANDING OF KPI'S AND HOW TO KEEP A RECORD OF HOW CONTRACTORS HAVE PERFORMED FOR FUTURE REFERENCE. \r\n\r\nI HAVE A GOOD UNDERSTANDING OF ENERGY EFFICIENCY IN BUILDINGS, I KNOW THAT THERE IS A PUSH WITHIN HOUSING ASSOCIATIONS TO LOWER CO2 OUTPUT MY KNOWLEDGE  WILL ENABLE ME TO WORK IN AN ENVIRONMENTALLY RESPONSIBLE MANNER. \r\n\r\nTHIS YEAR AT 
490UNIVERSITY I HAVE UNDERTAKEN STUDY INTO UNIVERSAL ACCESS WITHIN EXISTING BUILDING FOR MY DISSERTATION. WITH MANY TENANTS IN SOCIAL HOUSING BEING ELDERLY, FRAIL OR DISABLED MY KNOWLEDGE WILL BE AN ASSET TO CLANMIL HOUSING. I HAVE OBTAINED AN INDEPTH UNDERSTANDING OF THE EQUALITY ACT, BUILDING REGULATIONS, HEALTH AND SAFETY AS WELL AS CDM REGULATIONS.\r\n\r\nMUCH OF THE WORK THAT I HAVE UNDERTAKEN IN UNIVERSITY HAS BEEN SCENARIO BASED AND THEREFORE MY REPORT WRITING SKILLS ARE EXCELLENT AND TO AN ACADEMIC STANDARD. \t\r\n\r\n\t\r\n"
4911013,35,02020202,Yah,<blank>,pod789@gmail.com,1,Yu,2014-03-24,No,<blank>,Northern Ireland,No,Bt11as,No,P,19 u j j,<blank>,dae731c6a869e3fd4f05bf1786518c7029f10d24,U,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
4921014,36,07759838584,Castlederg,<blank>,Anthony.McGrath@nihe.gov.uk,1,Co Tyrone,2014-03-24,Yes,<blank>,Northern Ireland,No,BT81 7TW,Yes,McGrath,22 Killeter Road,<blank>,fc3e76f4724a6fe50d900a3e1bd876d810c6d125,AMG,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
4931015,34,07792710069,BELFAST,<blank>,helenbrownlee1@hotmail.co.uk,1,ANTRIM,2014-03-24,Yes,<blank>,Northern Ireland,No,BT11 8EW,Yes,BROWNLEE,7 NORFOLK GROVE,<blank>,8f3cc25db272f526e7aeca4ee266cb35667f9c2a,H,0,<blank>,0,No,0,<blank>,<blank>,<blank>,<blank>,<blank>
4941016,33,02892582848,Lisburn,<blank>,arlened13@hotmail.com,1,Antrim,2014-03-24,Yes,<blank>,Northern Ireland,No,BT28 3BU,Yes,Devenay,2 Dalboyne Park,<blank>,4d91abf6221f98f1cd63101c6ade0466bf11c14b,S A,0,<blank>,0,No,0,N/A,<blank>,<blank>,<blank>,<blank>
4951017,34,07792710069,BELFAST,<blank>,helenbrownlee1@hotmail.co.uk,complete,ANTRIM,2014-03-24,Yes,<blank>,Northern Ireland,No,BT11 8EW,Yes,BROWNLEE,7 NORFOLK GROVE,<blank>,af91fd9e1c41efb9c0b6c737572be70281e12c5a,H,0,2014-03-24,0,No,1,<blank>,<blank>,<blank>,No,"I feel that I have the necessary skills and experience that would allow me to competently fill the position of Allocation Assistant\r\n\r\nI have 3 A-Levels at grades ABB as well as 2.1 Degree in Business Studies along with a placement year in a Sales and Marketing Role. throughout my professional life i have over 2 years of administration experience within 3 very different but very busy office environments. \r\n\r\nIn my current position I answer a high number of calls from both local and international customers who are inquiring about ordering Irish dancing dresses. Daily i deal with customers over email using Microsoft Outlook, over the phone and face to face during consultations and dress fittings.\r\n \r\nIn my position in both Elevation Design 
496and my placement in Robert Roberts I had to minute take at meetings, organise a daily diary for business managers and directors and also prioritise tasks. Within Elevation Design a lot of the day is spent organising and prioritising the production workload as there are very tight deadlines to work to. There are a number of high profile competitions worldwide throughout the year that customers require dresses for. It is my job to get the dress to the customer on time. I work closely with the production manager and we would use Microsoft Excel to create the production lists. \r\n\r\nI also have one week experience with Clanmil Housing Association and am familiar with the company.\r\n\r\nI feel like the skills I have developed and the experiences I have gained would allow me to effectively and efficiently benefit this company. "