i7XQbn6D

1The 5W2H method is one of the most efficient management tools that exists and, oddly enough, one of the most simple and easy to apply. The 5W2H approach is nothing more than a qualified, structured and practical plan of action, with well-defined stages.
2
3In a dynamic and extremely competitive universe such as business, both operational activities as well as corporate communications need to be fast and agile, errors in the transmission of certain information can generate many losses.
4
5And it is for precisely this reason that the 5W2H method was created, to ensure that losses do not occur. It completely clarifies all possible questions that may arise about any business processes involved in a company.
6
7Learn about the 5W’s methods for mapping and streamlining processes
8
9How did the 5W2H method earn its name?
10At first, it might seem complicated, but it’s precisely the opposite. It is called the 5W2H method or approach to simplify the guidelines involved in each action phase of the plan to which it proposes. Check the table below for a brief explanation of each, in the order that they should be analyzed:
11
12What?	What will be done? Action steps, description.
13Why?	Why will it be done? Justification, reason.
14Where?	Where will it be done? Location, area.
15When?	When will it be done? Time, dates, deadlines.
16Who?	Who will do it? Who’s responsible for it?
17How?	How will it be done? Method, process.
18How much?	What will it cost to make? Costs or expenses involved.
19As you may have noticed, every step of the 5W2H approach refers to a different question, and the answer to each question is the trigger for the next question. Isn’t it perfect?!
20
21It is, in short, an effective management tool which, due to its simplicity, can be used by small, medium and large companies wishing to register in an orderly and systematic way its workflows and actions, from simply scheduling meetings to more complex project implementations.
22
23Check out: Porters 5 forces model for competitive market analysis
24
25See how to use the 5W2H method properly
26For the correct application of the 5W2H method, before beginning, a manager needs to consider a strategic plan of previously prepared answers to the problems they want to solve.
27
28If necessary, this can be done by asking for help from employees and other collaborators who are directly or indirectly involved in the work team, through activities such as brainstorming, for example.
29
30But it’s necessary to keep in mind these three key topics:
31
32The spectrum of actions must always be related to the cause of problems, and not the possible effects they have caused. In other words, seek to create lasting rather than palliative solutions.
33The solutions implemented by the 5W2H method should be as objective as possible, avoiding side effects that may require new actions to suppress them.
34Never settle for the first good idea: Propose various approaches to the different situations analyzed, thereby increasing options and scope of action.
35Have you ever heard of BPM technology? Business Process Management tools greatly facilitate the application of the 5W2H method and offer several additional features that benefit and improve business processes.