i3zNjKsC

1Chat
2Status: Disconnected
3Ashish: Hi, my name is Ashish. How may I help you?
42278286725: Hi
52278286725: I bought Battlefield Bad Company 2 and whenever I try to play online it says That my game key is already in use
6Ashish: I do understand how frustrating this can be, and I will try my best to resolve this issue regarding code in use error.
7Ashish: Could you please provide me the code?
82278286725: Thank you, I've been trying to solve this for hours
92278286725: Sure
102278286725: Give me a second
11Ashish: Sure take your time.
122278286725: EBB3-6WVM-ESZN-DREV-85LD
13Ashish: Thanks.
14Ashish: Could you please provide me the Email address linked with the game along with the Date of Birth?
152278286725: I haven't played the game yet because it doesn't let me due the error so I don't think it would be linked but here's my email drwho034@hotmail.com
162278286725: DOB: Frebruary, 26th 1987
17Ashish: I am sorry to say but the Date of Birth is not matching, Could you please provide me any  game registration code which is registered on your account?
182278286725: Could you please tell which Game I have registered on that email
192278286725: Im not sure if it's sims 3 or burnout paradise
202278286725: Sims 3: 4RPX-N4LJ-QQM8-5FJS-LY72
21Ashish: The given code is registered with a different account, Do you have another code?
22Ashish: Sorry
23Ashish: Do you have another Email id?
242278286725: Yes I do
252278286725: @aol.com, @netcabo.pt and @gmail.com
262278286725: tell me if you want full addresses
272278286725: Date of birthday of inf3ctedfirex@aol.com and waxoffandreluis@gmail.com are both February, 26th 1987
282278286725: I'm using the email drwho034@hotmail.com to chat because for some odd reason I can not login with the @gmail.com
29Ashish: The code is not linked with these email address.
302278286725: wow
31Ashish: Do you have another email id?
322278286725: Give me a second
33Ashish: Sure.
342278286725: Burnout Paradise; H455-TZ3N-73YZ-EAP8-TLSF This one must be linked with inf3ctedfirex@aol.com
35Ashish: Do you have another email id?
362278286725: andreluis@netcabo.pt
37Ashish: Do you have another email id?
382278286725: No
39Ashish: I am sorry to say in order to play the game you need to verify the email address else in that case we wont be able to assist you further.
402278286725: well can I verify waxoffandreluis@gmail.com
41Ashish: No this email is not linked with game.
422278286725: the game you mean battlefield 2 right ?
43Ashish: BFBC2
442278286725: Exacly, I can't even link it because the game says it is already in use
452278286725: How can it be already in use if I bought the game NEW yesterday ?
46Ashish: I am sorry to say in order to play the game you need to verify the email address else in that case we wont be able to assist you further.
472278286725: I already called the store they said to contact the support because they cold help
482278286725: It doesn't look like I already tried 3 contacts with support
492278286725: I haven't had an answer that would help me at all
50Ashish: Due to the nature of the issue, I’ll need to forward the matter for further review.  One of our Senior Support staff members will review the matter and get back to you, via e-mail, within 24-48 hours.  Meanwhile, we thank you for your continued patience.
512278286725: I can verify waxoffandreluis@gmail.com the date of Birthday is February, 26th 1987 I have 2 games on origin BF2 and Burnout Paradise The Ultimate box
52Ashish: Due to the nature of the issue, I’ll need to forward the matter for further review.  One of our Senior Support staff members will review the matter and get back to you, via e-mail, within 24-48 hours.  Meanwhile, we thank you for your continued patience.
532278286725: Fine I hope I get this Solved, because I don't wanna waste 20 euro.
54Ashish: Is there anything else I can help you with today?
552278286725: No thank you
56Ashish: Thank you for contacting Electronic Arts support today.
57Have a great day!
58
59Ashish: Bye and take care!
60You have disconnected.
61You can search for an answer while you wait
62Powered By RightNow Technologies