gyfbpBS1

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3To: 
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5CC: 
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7Sent: 
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9Subject: 
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11Attachments: 
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13
14Boeing Employee 
15
16j Boeing Employees j 
17
182 / 26/2613 12:48:44 PM ’ 
19
20RE: Synthetic Airspeed 
21
22737 Unreliable airspeed version 25 .pdf 
23
24
25This is the latest draft; however, we are far from validating this as the final version of the Airspeed Unreliable 
26checklist. 
27
28
29As I pointed out in the telecon today, an introduction of synthetic airspeed to the MAX would drastically alter this 
30Critical Action, Memory Item Non-Normal Checklist. If synthetic airspeed is standard as opposed to an option, it 
31would likely jeopardize the Program directive to maintain Level B training for our customers. 
32
33
34j -1 
35
36I’ve included; 
37
38
39who is the lead Tech Pilot for the MAX. 
40
41
42
43I was on the MAX Systems SAM call today, to listen to the proposal for the new l-ADIRU for the MAX, and 
44synthetic airspeed was brought up. First I had heard of it, so I mentioned the above to the group. 
45
46
47Thank you, 
48
49
50L 
51
52
53737 Technical Pilot 
54
55
56j~ Desk 
57U Mobile 
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640°e | nq EDGE 
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66Right Services 
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69From:; Boeing Employee i 
70
71Sent: Tuesday 3 10:36 AM 
72
73To: ; Boeing_Employee i 
74
75Subject: Synthetic Airspeed 
76
77
78! 
79
80; 
81
82I 
83
84
851 
86
87j 
88
89
90Do you have a copy of what the 737’s Airspeed Unreliable checklist will be as a result of the SRP? I don’t think 
91I’ve seen that one yet. 
92
93
94It will be a challenge to implement synthetic airspeed on the 737, particularly since it doesn’t have 
95implementation will need to be different from the 787. 
96
97
98so the 
99
100
101Flight Deck Crew Operations 
102
103
104From: 
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106To: 
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108CC: 
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110Sent: 
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112Subject: 
113
114Attachments: 
115
116
117Boeing Employee 
118Boeing Employees 
119
120; Boeing Employee [ 
121
122'l1/2l'/2014 10:30:18 AM 
123
124Debriefing Questions Boeing Only.docx; Debriefing Quest ions .docx 
125
126
127Hi all, 
128
129Here are the demographics questions that I plan to start the debrief with. This is considered the minimum set, and 
130I plan to follow up for more details on their answers, depending on what they say. 
131
132The first document shows an outline of what questions are to be asked of each condition. For the no-RCAS 
133condition, we plan on showing them details of RCAS after their flight and ask about their perceptions of its design 
134and intended function. 
135
136
137The doc marked Boeing Only has questions that we plan to ask of the no-RCAS group about their expectations for 
138any alerting that they feel might have helped in the events. It is Boeing Only because the answers they provide 
139might show a significant deviation from the current RCAS design, and we don’t want to indicate to the FAA that our 
140design conflicts with pilot expectations (esp since the pilot responses are naive and our design has been vetted in 
141a number of demos). 
142
143
144Let me k now of any additional questions you think should be asked, 
145
146
147Flight Deck Human Factors and Ergonomics 
148Boeing Commercial Airplanes 
149l(office) 
150
151!(work cell) 
152
153
1542 
155
156From: 
157
158Boeing Employee 
159
160To: 
161
162j Boeing Employee ; 
163
164Sent: 
165
1667/23/2014 7:43:31 PM 
167
168Subject: 
169
170RE: RCAS testing of training 
171
172
173Probably true, but it’s the box we’re painted into with the Level B training requirements. Remember, this is just the 
174manufacturer’s min training required. Operators can elect to make the training more robust. 
175
176A bad excuse, but what I’m being pressured into complying with. 
177
178
179737 Chief Technical Pilot 
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181F F Desk 
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183j__ j- Mobile _ 
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185I i 
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187i i 
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189l_•' 
190
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192/Af£? 
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195BOBNQEDGE 
196
197Right Services 
198
199
200From: ! Boeing Employee i 
201
202Sent: *edn'esday; july 23, 2014 7:11 AM 
203To: | Boeing Employee j 
204
205
206Subject: RE: RCAS testing of training 
207
208
209
210Thanks. I fear that skill is not very intuitive any more with the younger pilots and those who have become too 
211reliant on automation. 
212
213
214r--- 
215
216From:: Boeing Employee ; 
217
218Sent: Tuesday,"'JulyTI,'2014 8:27 PM 
219
220To: ! Boeing Employee j 
221
222Subject: RE: RCAS testing of training 
223
224â– - 1 
225
226; i 
227
228
229Doesn’t help our strategy with Level B, and the ROLL/YAW ASYMETRY will most likely be seen frequently during 
230engine out operations as people don’t have the plane in trim when coupling the autopilot and make speed/config 
231changes. The path forward we determined in fit tech was to only have a condition statement, with the training 
232pointing the crews to the FCTM guidance regarding proper trim technique. This is the path with the least risk to 
233Level B . We need to sell this as very intuitive basic pilot skill. That the alert is just drawing your attention to the 
234mistrim condition. That’s our only chance of Level B. 
235
236thanks, 
237
238
239
2403 
241
242
243
244737 Chief Technical Pilot 
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246~ Desk 
247- Mobile 
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249
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253bobngeDGE 
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255Right Services 
256
257
258From:' Boeing Employee j 
259
260Sent Tues^ Juiy 22^ 20141:46 PM 
261
262To: | Boeing Employee j 
263
264Subject: RE: RCAS testing of training 
265
266
267I would think that the NNCs should provide some guidance to the pilots. Many will need to be told to enter rudder 
268trim or aileron input to correct the condition of which they have been informed. 
269
270
271From:I Boeing Employee j 
272
273Sent: Thursday"July17" 2014 4:11 PM 
274
275To: I Boeing Employee \ 
276
277Subject: RE: RCAS testing of training 
278
279
280Here’s the RCAS NNCs. Let me know if you need them cleaned up to look exactly as they will in the QRH. 
281
282We’re a month or so away from the FCOM maneuvers guidance, if we give any. Still need to sort that out. 
283
284We need to point out that the autopilot saturation alerts means you should do trim the airplane per the FCTM 
285guidance. 
286
287For the roll arrow, I think we just include it as systems information, it won’t be part of the upset recovery just an 
288extra tool to do it correctly. 
289
290Thanks, 
291
292
293Z?.7...Ql?MJe chnica I Pilot 
294
295|~ Desk 
296!~ Mobile 
297
298
299
300
301bobngedGE 
302
303Right Services 
304
305
306;-1 
307
308From: 1 Boeing Employee ; 
309
310Sent: Wednesday^ July 16, 2014 1:43 PM 
311
312To: [’ Boeing Employee j 
313
314Subject: RE: RCAS testing of training 
315
316
3174 
318
319
320We have set a goal of having a preliminary version of the CBT available at the end of October. We will take the 
321checklists and the FCTM guidance materials at your convenience. 
322
323
324Flight Training Development 
325Boeing Flight Services 
326Seattle r £.amD.U.$._ 
327
328
329Phone:! 
330
331
332SCI ENTIA EST VIRTUS 
333
334
335From: [ Boeing Employee ; 
336
337S e nt.672014 11:22 AM 
338To: [ Boeing Employee j 
339
340Subject: RCAS testing of training 
341
342Importance: High 
343
344
345If I get your guys the 2 checklists for autopilot saturation (ROLL/YAW ASYMMETRY and ROLL AUTHORITY), 
346and the FCTM guidance we expect pilots to know for use of rudder/aileron trim, and you get access to the NG 
347CAB with that functionality, what is the shortest possible time from both of those happening that a basic version of 
348the CBT could be produced for use in a human factors study/evaluation of the effectiveness of the training? It 
349doesn’t have to be perfect, but fairly representative of the training we expect to provide for these 2 alerts. 
350
351I’m ramping up the engineers and human factors folks to do a study to prove to the FAA that no greater than level 
352B is needed for RCAS. We already have the data for the roll arrow, just need these 2 other pieces of RCAS. 
353
354Please let me know ASAP. 
355
356
357thanks, 
358
359
360737 Chief Technical Pilot 
361
362
363~ Desk 
364- Mobile 
365
366
367
3685 
369
370
371From: 
372
373To: 
374
375Sent: 
376
377Subject: 
378
379
380Boeing Employee 
381
382Boeing Employee 
383l i'2/18/2014 12:28:37 PM 
384RE: Tomorrow 
385
386
387Except of course if we lose Level B which will be thrown squarely on my shoulders. It was I j yes 
388cost Boeing tens of millions of dollars! Burn him at the stake! Oh well, someone will have to pay.... 
389
390
391Who 
392
393
394And if they hire[ â–  that will drastically cripple our group, especially for the FCOM/QRH development work. I 
395
396would be happy fori land it would be great to have him as our boss, but we’ll be hurting. to lose!_land 
397
398I_jin less than a year would SERIOUSLY suck. 
399
400
401Oh well, we’ll get through whatever challenges we face. GET ‘ER DONE! 
402
403
404737 Chief Technical Pilot 
405
406r Desk 
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408i 
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410_ r Mobile 
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4158° e|NG £DGE 
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417Right Services 
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419
420From:! Boeing Employee \ 
421
422Sent: Thursday, December 18, 2014 12:24 PM 
423To: | Boeing Employee j 
424Subject: Re: Tomorrow 
425
426Cool, the bribes we paid to keep you in the group worked! 
427After the MAX is done you’ll be able to write your own ticket. 
428
429Sent from my BlackBerry 10 smartphone. 
430
431From: j Boeing Employee j 
432
433Sent: th'ursday,'December 18, 2014 12:03 PM 
434
435Toil; Boeing Employee \ 
436
437Subject: RE: Tomorrow 
438Sounds good, cya tomorrow. 
439
440FYI, I’m not getting the 2 nd interview, so you’re stuck with me. 
441
442
443[-] 
444
445737 Chief Technical Pilot 
446
447- Desk 
448
449I__Mobile 
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451
452BOEINGgQQE 
453Right Services 
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4556 
456
457From: 
458
459Sent: Thursday, December 18, 2014 10:52 AM 
460
461To: [ Boeing Employee | 
462
463Subject: Tomorrow 
464Printed more SEA 16L charts. 
465
466Taking a few vacation hours to bang out some Christmas shopping. 
467See you in the morning. 
468
469
470737 MAX Procedures Manager 
471Flight Technical & Safety 
472
473
474Desk 
475
476Mobile 
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479r 
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484Right Services 
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486
4877 
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499
500
501
502From: Boeing Employee 
503
504To: ; Boeing Employee \ 
505
506Sent: 5/1/2615 7:68:53 AM 
507
508Subject: RE: Concerns with Training Development proposal for MAX 
509
510
511
512After listening in on the discussion with TD and the larger team, I am fine with the path their on. Everyone 
513acknowledged there is some risk to the new style of training, but it shouldn’t be a show stopper. My concerns with 
514the flat panel trainer are alleviated, only by the fact that they must develop some sort of device for the full transition 
515course. As that is unavoidable, it is a risk we must live with for level B differences course for NG to MAX. 
516
517
518Thank you, 
519
520
521
522
523737 Chief Technical Pilot 
524
525
526h Desk 
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528_b Mobile 
529
530
531
532
533b° eing EDGE 
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535Right Services 
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537
538From: I Boeing Employee j 
539
540Sent: Tu^ 2015 11:00 AM 
541
542To: I Boeing Employee j 
543
544Subject: Re: Concerns with Training Development proposal for MAX 
545
546
547Thanks, I 
548
5498 rn .11 f 
550
551Please let me know what you think after you visit with; 
552Best, 
553
554
555CWTO'-'Bo&rigTHghrServices 
556
557Mobile | LlZZZZ I _, 
558
559Executive Assistant I 
560
561___Li___j_ 
562
563From:! Boeing Employee : 
564
565Se nt: Tuesday,'ApriTT i/ 2015 11:50 AM 
566To: [Boeing Employee j 
567
568Subject: RE: Concerns with Training Development proposal for MAX 
569
570
571pnd I had a good chat. I think we’ll just sit and listen to the latest pitch tomorrow from I_] There’s no way 
572
573around them building some sort of flat panel trainer for the full transition course, we’ll just have to accept the^isk of 
574the AEG potentially trying to force us to use it as part of the NG to MAX differences course. There’s no rational 
575argument for them to do so, but that doesn’t mean they won’t try. 
576
577Thank you, 
578
579
580737 Chief Technical Pilot 
581
582
583
584}~ Desk 
585j - Mobile 
586
587i 
588
589j 
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591â– _ 
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593
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5950 - 
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600s° E|NG EDGE 
601
602Rignt Services 
603
604
605From 
606
607Sent: 
608
609
610Boeing Employee 
611
612rrday7Aprfr17 , 2015 6:07 PM 
613
614To: i Boeing Employee I 
615
616Subject: RE: Concerns with Training Development proposal for MAX 
617
618
619
620As you would expect, 
621concerns. 
622
623
624paints this in a very positive light, so he didn’t really do much to highlight your 
625
626
627What I would like would be for you to get together with 
628
629
630and probably 
631
632
633and/or 
634
635
636Jo make sure that all of us in Flight are speaking witFa common voice. PleaseTncTuSTe |_j if you 
637
638
639can. 
640
641Once you’ve got a common point of view from that group for Flight, feel free to run with that message. 
642Thanks, 
643
644
645From: i Boeing Employee ! 
646
647Sent: Friday^ A 17,2015 1:56 PM 
648
649To: j Boeing Employee | 
650
651Subject: Concerns with Training Development proposal for MAX 
652
653
654.: wanted me to coordinate with you and make sure you’re ok with me highlighting my concerns with 
655
656regards to Training Development’s desired plan for Code 1 customer MAX training. I believe [ZZZZZZZ1has 
657already shared my concerns with you, but I want to make sure you are ok with me bringing them up at next 
658Wednesday’s meeting to discuss this topic. 
659
660
661My concerns are two-fold. 
662
663
664First, I have concerns with moving away from a predominantly CBT-based training course, which has been the 
665Boeing standard for many years, back to an Instructor-led course. While I agree with this in principle, the fact is, 
666we’re dealing with new regulators in both the AEG and the Miami TCPM offices, so attempting to certify the MAX 
667course for initial type certification carries with it unnecessary risk. The AEG in particular has been very difficult to 
668deal with thus far as you know. 
669
6709 
671
672Second, I am concerned with the development of these DTTs for the training. I know; ! is selling these as only 
673required for the Code 1 full transition course, but I fear the old Field of Dreams adage of, Tf you build it, they will 
674come”. In other words, I fear the AEG will find out we have these great interactive desk top trainers and try and 
675
676
677mandate them for use in the NG to MAX differences course, which we have a contractual obligation to: jto 
678
679ensure the training does not exceed greater than 2 days of Level B (CBT) differences training. While this argument 
680has no logical basis from the AEG’s perspective, thus far in our negotiations we have seen many instances where 
681logic and reason do not prevail with the AEG. 
682
683
684I intend on raising this with the group at next Wednesday’s meeting, unless you would like me to stay silent on the 
685topic. I realize the training development is outside my swim lane, but it certainly can impact my negotiations with 
686the regulators. 
687
688
689Thank you, 
690
691
692737 Chief Technical Pilot 
693
694
695Desk 
696
697Mobile 
698
699
7000 - 
701
702soe'ngeDGE 
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704Right Services 
705
706
70710 
708
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710T Boeing Employees 
711
712Sent: 8718/2016 8^11 : 57aM 
713
714Subject: RE: MAX Differences Training approved at Level B!!!!! 
715
716
717_ ? 
718
719The “footprint” will be less than 4 hours. We don’t define times in the FSB, only the training level. The FSB is 
720being developed in the near future. There is a new FSB format, and we’ll be working collaboratively with the 
721AEG to re-write it, to include incorporation of the MAX into it. The draft won’t be ready until after type cert in the 
722Oct time frame. We expect the comment period and everything to be done by the end of the year. 
723
724EASA has accepted the FAA/TCCA’s findings, so the EASA requirement will be the same, as written into their 
725OSD report. The CAAC has already said they’ll accept the FAA’s findings. We’ll probably have to go to other 
726regulators around the world to jedi-mind trick them into accepting the FSB findings, but that shouldn't be hard. 
727
728
729
730737ChiefTe’chnicai’PMot 
731
732
733
734From:| Boeing Employee j 
735
736Sent: f fiursday, August 18, ^016 7:54 AM 
737
738To: j '| @boeing.com>; : . " S hoeing.com> 
739
740Subject: RE: MAX Differences Training approved at Levei B!!!!! 
741
742Got it - thanks. Nonetheless, it is 1-training-day (union and non-union alike - haha). Is the training ‘footprint’ in 
743the final FSB draft stage (1-training day)? Is the FSB report in the public comment stage or has that already 
744been passed? 
745
746Also, what are the details on the EASA report? Same/more/less?? Are there any issues with JCAB or TCAC 
747we need to know?? 
748
749Thanks[_]. I’ll be in touch soon with more understanding of details. This is a big part of the operating cost 
750
751structure in our product marketing decks, and is at the heart of; 1 $$$ anaylses. 
752
753Again, NICE JOB!! 
754
755
756From: I Boeing Employee 
757
758
759Sent: Wednesday' August 17, 2016 1:43 PM 
760
761To: [ ']@boeinq.com >:[ @boeinq.com > 
762
763Cc: j bboeina.com ^ r^^â„¢^^"^"""""""""" ; ]@boeina.com >: f~ 
764
765
7661 
767
768fS)boeina.com>: 1 
769
770r®boeina.com>; i i 
771
772
773~I(S) boeina.com>:; 
774
775:(©bdeina.com>; [ n 
776
777
778@boeing.com > 
779
780Subject: RE: MAX Differences Training approved at Level B!!!M 
781
782The training is running under 3 hours. We will make some minor tweaks to it, but not enough to bust through 3 
783hours (call it less than 4 if you want to be conservative). No special currency issues or formal checks of any sort 
784were identified by the regulators. That’s the whole point of Level B. 
785
786
787737 Chief Technical Pilot 
788
789f i 
790
791! j 
792
793! i 
794
795! i 
796
797! i 
798
799• i 
800
801— . 
802
8031 __ 1 
804
805
806From:! Boeing Employee j 
807
808Sent: Tuesday, August 16, 2016 3:43 PM 
809
810
811To: [ i@boeina.com>: i 
812
813i@boeino.com> 
814
815Cc: ( j@boeino.com>: 
816
817i lboeing.com>; [ ! 
818
819j i@boeing.com>; j 
820
821@boeing.com>; 1 ] 
822
8231 l@boeing.com>; [ 
824
825]@boeino.com>;f i 
826
827
828" 1 @ boeina.com > 
829
830
831Subject: RE: MAX Differences Training approved at Level B!!!N 
832Hey f \ 
833
834RIGHT ON!! So the devil is in the details: Do we have 1-day of CBT endorsed and in stone by FAA (AEG)? 
835And, just to confirm, there are absolutely no formal checks? And, no functional currency issues between NG 
836and MAX ... you can be away from an NG for 30-years and still be able to jump into a MAX? LOVE IT!! 
837
838Yep, those are the details us product marketing twits need to know! LOL. 
839
840CONGRATS to you and your MAX team. I 1 . .. I remember us 757-300, 767-400, and 777-200LR team bros 
841from flight training, technical, & standards (as we were called in those days) went out and got really DRUNK 
842when the FAA had come down with their provisional approvals. Call me if you bros need cabs tonight!! Haha. 
843
844THEN, we got really DRUNK when the JAA (now EASA) approvals came in!! 
845
846GOOD on you all!! 
847
848CONGRATS!! 
849
850
851mj and the BCA Product Marketing Team 
852
853From:; Boeing Employee ] 
854
855Se nt: Tuesday, August 16, 2016 2:48 PM 
856
857
858To: 
859
860l: 
861
862
863i@boeing.com >: | 
864
865
866l@boeing.com >: 
867
868
869@boeino.com >: 
870
871
872l@boeina.com > ; j" 
873
874
875~ i@boeing.com >: [ _j 
876
877---- i-r:r:r:r:r:r 
878
879j@boeino.com >:j _ 
880
881
882! j@boeino.com>; j 
883
884j@boeino.com>:T i 
885
8861 '@boeing.com>: I 
887
888l@boeing.com>;! 1 
889
890i @boeino.com>; 1 
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892j@boeing.com>:! ! 
893
894i @boeing.com>:[ 
895
896i@boeing.com>: • I 
897
898
899_ @boeing.com >; j 
900
901
902@boeina.com >; | 
903
904
905@boeing.com >: [_ 
906
907@ boeing.com >;:â–  
908
909
910IT 
911
912
913Shoeing.com>;j 
914
915@boeing.com>: " 
916
917
918
919j@boeing.com>; 
920
921@boeinq.com> 
922
923
924
925“i@boeing.com>; 
926
927l@boeinq.com>; 
928
929
930i@boeing.com>; 
931
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937
938
939Cc: j @boeino.com>; [ 
940
941
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943
944[ j@boeing.com>: [ 
945
946]%boeing.com>; 
947
948
949|_ jS)boeing.com>: ' 
950
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952]@boe.ing.com>;j | 
953
954s@boeinq.com>; j 
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957i@boeinq.com>; 1 
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959i@boeinq.com>: 1 
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961i(®boeinacom>: ! 
962
963
964[ iS)boeinq.com > 
965
966Subject: MAX Differences Training approved at Level B!!!!! 
967
968
969Importance: High 
970All, 
971
972
973I’m happy to inform you that we successfully passed the T-3 Differences Training Validation Flight today, 
974establishing the 737MAX as the same type rating as the 737NG, and requiring no greater than Level B 
975(Computer Based Training, CBT) differences training between the two! 
976
977This is provisional approval, pending final Part 25 Type Certification, and assuming no significant systems 
978changes to the airplane. The FAA will be sending us a Provisional Approval letter within the next 2 weeks, 
979documenting the Joint Flight Operations Evaluation Board acceptance of this finding. FAA, Transport Canada, 
980and EASA are now considered to have accepted this Level B determination. 
981
982
983This culminates more than 3 years of tireless and collaborative efforts across many business units. Flight 
984Technical, Flight Technical Data, Training Development, Flight Deck Crew Ops, All MAX engineering teams, 
985
986
987Flight Test Engineering and of course 
988their efforts in getting us to the finish line. 
989
990
991j’s Engineering Test Pilot team all should be commended for 
992
993
994CAS Communications and 737 Program Communications are jointly crafting a BNN article to be released upon 
995receipt of the FAA’s provisional approval letter. 
996
997
998Thank you again for all your collective support. 
999
1000
1001737 Chief Technical Pilot 
1002
1003
1004
100513 
1006
1007| Boeing Employees 
1008
1009Sent: 6/5/2617 ’8:02:55”pm”’ 
1010
1011Subject: RE: 737 MAX ATB/RTL FOTB 
1012
1013
1014Welcome to my world, the never-ending nightmare 
1015
1016
1017737 Chief Technical Pilot 
1018
1019
1020
1021From:! Boeing Employee j 
1022
1023Sent: M onday, Jun e 0 5, 20 1 7 8:02 PM 
1024
1025To: I !@boeing.com> 
1026
1027Subject: RE: 737 MAX ATB/RTL FOTB 
1028
1029I am sorry to hear that. 
1030
1031
1032From:! Boeing Empioyee | 
1033
1034Sen t : Monday, June 05, 2017 8:01 P M 
1035
1036To: \ ..._.... l@boeina.com > 
1037
1038Subject: RE: 737 MAX ATB/RTL FOTB 
1039
1040I’m putting out fires with thef Who suddenly think they need simulator training to fly the MAX! 
1041
1042A RGGGGGGGGGGGGGGGGGGGGGGGGGGGGH H HHH!!!!!!!!!!!!!!!!!!11 
1043
1044
1045[ . 
1046
1047i_____ 
1048
1049737 Chief Technical Pilot 
1050
1051
1052
1053From: [ Boeing Employee I 
1054
1055Sent: Monday, June 05, 2017 7:59 PM 
1056
1057To: j j@boeina.com > 
1058
1059Subject: RE:"'737 MAX ATB/RTL FOTB 
1060
1061I COULD ASK YOU THE SAME THING! 
1062
1063
1064From: |_ j 
1065
1066Sent: Monday, June 05, 2017 7:57 PM 
1067
1068
106914 
1070@boeinq.com > 
1071
1072Subject:''"RE:"737 MAX ATB/RTL FOTB'"” 
1073
1074Why are you still working at 8pm???? STOP!!! 
1075
1076
1077i 
1078
1079_j 
1080
1081737 Chief Technical Pilot 
1082
1083
1084
1085
1086From:! Boeing Employee I 
1087
1088Sent: Monday, June 05, 2017 7:57 PM 
1089
1090To: d_______ l@boeina.com >: j_ 1@boeina.com > 
1091
1092Cc:; ]S)boeinq.com >: [ ~j@boeinq.com > 
1093
1094Subject: RE: 737 MAX ATB/RTL FOTB 
1095
1096Thank you f ]! 
1097
1098From:! Boeing Employee ; 
1099
1100Sent: Monday, June 05, 2017 7:56 PM 
1101
1102To: I ]@boeinq.com >: i_j 
1103
1104ddIZIZdZIZ j® boeinci.com > 
1105
1106Cc: f ~@boeinq.com >: j @boeinq.com > 
1107
1108Subjecti"RE:737'MAXAT FOTB 
1109
1110The 230pm time tomorrow you sent via calendar invite works for me. I accepted. 
1111
1112
1113737 Chief Technical Pilot 
1114
1115
1116
1117From:[ Boeing Employee j 
1118
1119Sent: Monday, June 05, 2017 5:13 PM 
1120
1121
1122To: 1 ' l@boeinq.com >: [~ |@boeinq.com > 
1123
1124Cc:[ j@boeinq.com >: [ ~~ ~~ l@boeinq.com > 
1125
1126
1127Subject: RE: 737 MAX ATB/RTL FOTB 
1128Hello l ."j 
1129
1130I am looking at scheduling a meeting between you, j _j some Aero staff and some Floe Staff as we speak. We 
1131
1132have reviewed the bulletin, and have questions, that are best discussed in a meeting situation. 
1133
1134I have a hard time finding an opening in f T s schedule, maybe [ j wants to delegate? Since Flight Technical is essential 
1135to this discussion I would like to schedule around f Ts (or delegate) availability... 
1136
1137Hello r 1, 
1138
1139_i 
1140
1141When would be the best time for you to talk to Floe about this draft FOTB? 15 
1142
1143
1144
1145Thank you, 
1146
1147
1148From:! Boeing Employee j 
1149Sent: Monday, June 05, 2017 5:01 PM 
1150
1151To:[ 1@boeinq.com > 
1152
1153SubjectrRE:737MAXAf 
1154
1155
1156f 
1157
1158f 
1159
1160
1161How is your FOTB review coming? Do you have an estimate as to when you will have a response? There are 
1162several people on the distribution list fromP17j' s emc| ik and he asked everyone review it, but does it make 
1163more sense for you to coordinate with and speak for all of the other FLOE people? Or do you think the will all 
1164want to do their own mark-up versions? 
1165
1166-1 
1167
1168
1169From:[ Boeing Employee j 
1170Se nt: Friday, June 02, 2017 3:43 PM 
1171
1172To: | _ 7Z! _ l@boeinq.com >:! @boeinq.com >: 
1173
1174
1175j@boeinq.com >: j i@boeinq.com >: 
1176
1177
1178]@boeinq.com> 
1179
1180Cc: | 
1181
1182
1183@boeinq.com>;’ _ \ 
1184
1185L.______ ____ 
1186
1187l@boelhq.com>; i 
1188
1189j@boeinq.com>; ! 1 
1190
1191{ 
1192
1193â–  
1194
1195— j@boeing.com>; ] 
1196
1197j@boeinq.com>; 1 ! 
1198
11991 ninjnjmrunjnjruru 
1200
1201j 
1202
1203K@boeing.com>; ’j 
1204
1205"|S !@boeinq.com>; j 
1206
1207l............. 
1208
1209l@boeinq.com>;' 
1210
1211j@boeinq.com> 1 -- 
1212
1213
1214kJ U Cl| ILj . UU III , j 
1215
1216Subject : "R"E’ 737 "M"AX ATB/RTL FOtB 
1217
1218
1219I have reviewed and made comments in the attached copy of the draft, some of which should address the 
1220CS-AWO 2.5% gradient implication that I l and I realized earlier today. We still have some other people 
1221needing to review it, so this isn't necessarily a final Aero markup. It might help to accept most of the large 
1222changes and send a new draft out for everyone to review, as I think we are all OK with the main points of the 
1223FOTB and are trying to focus on the details at this point. And they are a bit hard to see in this current markup 
1224form. 
1225
1226
1227From:! Boeing Employee | 
1228
1229Sent: FridayTJune 0272017 3:33 PM 
1230
1231To: j_ 
1232
1233@boeinq.com>; j 
1234
1235!@boeinq.com>; 
1236
1237f 
1238
1239l@boeinq.com>; j 
1240
1241@boeinq.com>; 
1242
1243@boeinq.com> 
1244
1245Cc: i 
1246
1247i@boeinq.com>;j 
1248
1249i 
1250
1251j 
1252
1253i S@boeinq.com>: 1 
1254
1255
1256@boeinq.com>: j i 
1257
1258: l@boeinq.com>: 1 
1259
1260
1261@boeinq.com>: | 1 
1262
1263]@boeinq.com>:[ 
1264
1265J 1 
1266
1267j j 
1268
1269j@boeinq.com>:! 
1270
1271i@boeina.com>: i 
1272
1273
1274"’]@boeinq.com> L " 
1275
1276Subject: RE: 737 MAX ATB/RTL FOTB 
1277
1278
1279So Should I take that whole part out, or are you saying you’re ok with it as written? 
1280
1281
128216 
1283
1284
1285
1286737 Chief Technical Pilot 
1287
1288
1289
1290rtFJFfAfi? 
1291
1292
1293From:! Boeing Employee 
1294
1295
1296Sent: Friday, June 02, 201 
1297
12987 12:34 PM 
1299
1300To: |_ 
1301
1302j@boeina.com>: 1 j@boeina.com>: 
1303
1304f 
1305
1306"1® boeina.com>; j j@boeinq.com>: 
1307
1308[ 
1309
1310j@boeina.com> 
1311
1312Cc:i 
1313
1314li@boeina.com>; i 1 
1315
1316i@boeina.com>: [ 5@boeina.com>: { I 
1317
1318[ l@boeina.com>: 1 1(8) boeina.com>; i i 
1319
1320i i^hnoinn r*nm*>* 5 I* i nn 
1321
1322
1323i@boeinq.com >; j_ 
1324
1325
1326j@boeinq.com > 
1327
1328
1329Subject: RE: 737 MAX ATB/RTL FOTB 
1330
1331Another note from my perspective after a recent chat with! 
1332
1333
1334What might not be clear here is what OPT is actually checking with our go-around check on the enroute landing 
1335page. The go-around check is an optional one that was implemented to satisfy the EU-OPS (once again renamed 
1336to some other name I can’t remember right now) requirement that operators ensure that airplanes can meet a 
1337minimum of 2.5% go-around gradient or a higher value if published by the airport authorities. This option sits on 
1338top of the already existing check of approach and landing climb limits and, as you can imagine, is more limiting. 
1339Note that this would mainly affect those operators that have adopted EU-OPS requirements, but note that we 
1340most likely have some FAA operators also using this check, as it’s the only way then can check go-around 
1341performance at those airports that are more challenging. 
1342
1343
1344For those operators that elect not to implement the go-around check, they would unaffected by the above 
1345go-around issue, but would still have their normal approach and landing climb limits checked. 
1346
1347
1348From:! Boeing Employee j 
1349Sent: FrkiayT'June 02; 2017 6:49 AM 
1350
1351T o: j i@boeina.com > ; f 1@boeina.com > ; 
1352
1353
1354i 
1355
1356l@boeina.com>:! 
1357
1358!(5)boeina.com>: 
1359
1360; j@boeina.com> 
1361
1362Cc:l 
1363
1364i@boeina.com>:! 
1365
1366
1367f i®boeina.com>: 1 
1368
1369
1370l@boeina.com>; j s 
1371
1372j(S)boeinq.com>; [_ 
1373
1374
1375i@boeina.com>;! | 
1376
1377f i@boeina.com>:!â„¢ 
1378
1379
1380j@boeina.com>;: 
1381
13821 i@boeina.com>: 
1383
1384f 
1385
1386!@boeina.com> 
1387
1388
1389i icu. PQ e i nq. co m . j 
1390
1391Subject: RE: 737 MAX ATB/RTL FOTB 
1392
1393
1394
1395I’m okay with it, including your recommendation to delete the sentence “None of these additional steps are 
1396required when using OPT.” 
1397
1398
139917 
1400
1401
1402from:; Boeing Employee j 
1403
1404Sent: Thursday, June 01, 2017 4:09 PM 
1405
1406
1407T o : | "~"V@ bo eina. co m >; [ 
1408
1409
1410
1411_J r- 
1412
1413•5) boeinq.com>;; 
1414
1415F 
1416
1417
1418Cc: i @boeinq.com>;i 
1419
1420. PBoefiTacorn>n 
1421
1422!@boeina.com>;[ ; 
1423
1424i ja)boeinq.com> L :! 
1425
14261 @boeinq.com>: 1 i 
1427
1428'T?boeinq.com>; ! ! j@boefna.c6m>:T " 
1429
1430@boeina.com>; ! 
1431
1432@boeinq.com>; ! 
1433
1434
1435[ 1@T5beinq.com > 
1436
1437Subject: R E: 737 MAX ATB/RTL FOTB 
1438
1439
1440Ok, latest and greatest iteration of the RTL FOTB, based on what I understand^_ihave all 
1441
1442agreed to, based on Flight Technical’s recommendations. It assumes that we eiect to hold off on publishing this (at 
1443least with EASA MAX customers) until we have both the 15/1 and 30/5 SPs approved with EASA. If we decide we 
1444need to get it to EASA customers sooner, we can revisit and edit this as needed (i.e. remove reference to the 30/5 
1445procedure until we get that approved, or maybe send out 2 separate FOTBs, one for EASA, one for everyone 
1446else). 
1447
1448I have many comments/questions that need reviewed/answered, and please do review the deletions and additions 
1449and let me know what if any you disagree with. Please everyone in the TO and CC line do this review. 
1450
1451I’ll let!' Idetermine when he wants to have this review done by. Obviously the sooner the better. 
1452
1453Thanks all. 
1454
1455
1456737 Chief Technical Pilot 
1457
1458
1459
1460From:j Boeing Employee j 
1461
1462Sent: Thursday; June 0172017 11:05 AM 
1463
1464To: [_ ~l@boeina.com >: 
1465
1466l@boeina.com >: 
1467
1468i®boe[nacom> 
1469
1470
1471l@boeina.com >: 
1472
1473! S 
1474
1475L_i 
1476
1477
1478Cc: i _ j@boeina.com >: [ 
1479
1480
1481@boeina.com>: j 
1482
1483[$a)boeinq.com>:! ] 
1484
1485la)boeinq.com>; I 
1486
1487l®boeinq.com>;j i 
1488
1489tgjboeina.com>; ; 
1490
1491j@boeina.com>: 1 ! 
1492
1493i_ j 
1494
1495
1496i j@boeing i com> 
1497
1498Subject fT37"MAX ATB/RTL FOTB 
1499
1500
1501Attached are meeting minutes from yesterday's ATB/RTL discussion between Aero and Flight Technical. I have 
1502
1503
1504already talked to;_jand 
1505
1506
1507"per the action items; I will send a follow-on note with more info. 
1508
1509
1510i _j 
1511
1512Airplane Performance Certification 
1513
1514
1515
151618 
1517
1518Boeing Employee 
1519
1520To: [ i@faa.gov'; ^ i@faa.gov 
1521
1522Sent: 2/9/2018 8:59:20 AM 
1523
1524Subject: RE: Template question 
1525
1526
1527Maybe! pan spearhead that effort on the 787-10!!!! Go[ i3o! 
1528
1529
1530-,j 
1531
1532i 
1533
1534-1 
1535
1536737 Chief Technical Pilot 
1537
1538
1539
1540From:| j@faa.gov [mailtoj j@faa.gov] 
1541
1542Sent: Friday, February 09, 2018 8:52 AM 
1543
1544To: [ }@boeing.com>; f ]@faa.gov 
1545
1546Subject: RE: Template question 
1547
1548Hmm, I don’t know if I have the skills to jedi mind trick 280 until we have a lull in revision 
1549timing. I think until the MAX evaluations are complete, we don’t have a dog in that fight 
1550due to the precedence we have set already. 
1551
1552
1553i [ 
1554
1555i_ 1 
1556
1557Aviation Safety Inspector. Operations Specialist 
1558
1559ESBEOEB Chair B-737 
1560
1561Seattle Aircraft Eval uat ion Group 
1562
1563
1564Wc value your feedback and seek to improve the services we provide. Please take a few moments to visit the website show n below to let 
1565us know liow wc did. 
1566
1567Select Large Transport Aircrafi Seattle AEG from tlic pull-down menu before writingyour comments. Think you. 
1568https://www.faa.gov/about/office orq/headquarters off ices/a vs/stakeholder feedback/afx/afsIOO/ 
1569
1570We will be moving to a new building on Feb. 26th. As of Feb. 26th please use the following information to contact 
1571me: 
1572
1573
1574
1575i--' — ----—! 
1576
1577From: ! j@boeinq.coml 
1578
1579S©nt:.Ffiday,.February1.09, 2018 8:48 AM 
1580
1581To: [ _ j@faa.qov> : H~. l@faa.qov > 
1582
1583Subject: RE: Template question 
1584
1585
1586I’m all for pulling them out altogether if you guys can jedi mind trick 280 into doing what they let Brand A get away 
1587with (i.e. not publishing them) 
1588
1589
1590i 
1591
1592737 Chief Technical Pilot 
1593
1594
1595From:[ j@faa.gov [mailto:[ _ j@faa.aov1 
1596
1597Sent: Friday, February 09, 2018 8:46 AM 
1598
1599To:j _ '@faa.aov 
1600
1601Cc:i l@boeina.com > 
1602
1603Subject: RE: Template question 
1604
1605
1606_j to expand on the conversation of DT’s...there has been a recent push back from 
1607
1608OEM’s regarding the inclusion of DT table all together. Some OEM’s are saying they do 
1609not want any DT’s included because they are proprietary. 280 let one FSB report post 
1610without any DTs and now the negotiation is open for discussion. 
1611
1612
16131 
1614
1615i 
1616
1617
1618Aviation Safely Inspector. Operations Specialist 
1619
1620FSB FOFB Chair B- 737 
1621
1622Seattle Aircraft Evaluation Group 
1623
1624
1625We value your feedback and seek to improve die sen ices we provide. Please take a few moments to visit die website shown below to let 
1626ns know how- w e did. 
1627
1628Select Large Transport Aircraft Seattle AEG from die pull-down menu before w riting your comments. Thank von. 
1629http$://www.faa.aov/about/office ora/headauarters offices/avs/stakeholder feedback/afx/afs 100/ 
1630
1631We will be moving to a new building on Feb. 26th. As of Feb. 26th please use the following information to contact 
1632me: 
1633
1634
1635i 
1636
1637i 
1638
1639i 
1640
1641i 
1642
1643i 
1644
1645! 
1646
1647
1648From:! FAA Employee j(FAA) 
1649
1650Sent: Friday, February 09, 2018 8:30 AM 
1651
1652To: | j@faa.qov > 
1653
1654Cc: | ~@boeing.com > 
1655
1656Subject: RE: Template question 
1657
1658Funny you ask. I have not submitted a -10 787 FSB report yet. I will not do that until they publish the rewrite one 
1659first. I do not want to muddy the waters what we are “negotiating" about. I am keeping a record of the many hours 
1660spent dealing with a simple template revision. When I submit the -10 report it will not have a new DT. I will hold 
1661tight to that until told otherwise. 
1662
1663
166420 
1665
1666Aviation Safety Inspector. Operations Specialist 
1667FSB FOFB Chair B-777 787 
1668Seattle Aircraft Evaluation Group 
1669
1670
1671
1672Wc value your feedback aod seek to improve the sen ices we pro\ ide. Please take a few moments to visit the website show n below to let 
1673us know tow wc did. Select Large Transport Ai reran Seattle AEG from the pull-down menu before writing your comments. Tliank you. 
1674https://www.faa.gov/about/office org/headquarters offices/a vs/stakeholder feed back/afx/afs 100/ 
1675
1676
1677From:! FAA Employee ^FAA) 
1678
1679Sent: Yhursday,"February 08, 2018 3:07 PM 
1680
1681
1682To: j__ @faa.qov > 
1683
1684Cc: [ i@boeinq.com > 
1685
1686
1687Subject: FW: Template question 
1688
1689J, what say you? 
1690
1691
1692Aviation Safety Inspector, Operations Specialist 
1693
1694KSB FOFB Chair B-737 
1695
1696Seattle Aircraft Evaluation Group 
1697
1698
1699We value your feedback and seek to improve die sen ices we provide. Please take a few moments to visit tlie website shown below to let 
1700us know Ixiw wc did. 
1701
1702Select Large Transport Aircraft Seattle AEG from tic pull-down menu before w rilingyour comments. Tlvnnk you. 
1703https://www.faa.gov/about/office org/headouarters off ices/a vs/stakeholder feedback/afx/afsIOO/ 
1704
1705We will be moving to a new building on Feb. 26th. As of Feb. 26th please use the following information to contact 
1706me: 
1707
1708
1709
1710From:! f@boeing.coml 
1711
1712Sent: Thursday, February 08, 2018 1:38 PM 
1713To: | i@faa.oov > 
1714
1715Subject: Template question 
1716
1717
1718Can you ask j fit 280 asked him to update the DT for the 787-10 from the 777, to itemize each 
1719
1720individual change and its training level, like j ] made you do in the MAX? It’s curious that she allowed it to go to 
1721public comment with something that resembled this as I understand it? Attached. 
1722
1723Thanks 
1724
1725
1726737 Chief Technical Pilot 
1727
1728
1729i 
1730
1731i 
1732
1733
173421 
1735
1736
1737From: 
1738
1739To: 
1740
1741Sent: 
1742
1743Subject: 
1744
1745
1746Boeing Employee 
1747
1748i- 
1749
1750Boeing Employees 
1751
1752L 4/74/20T8l:24:T2AM ’ 
1753
1754RE: BBJ 8 flight test update 
1755
1756
1757They are on the hook for making the training level determination for each new sub-model. Usually they require us to 
1758give them the proposed differences training, then go fly the airplane to prove to themselves the minimum training 
1759we propose is acceptable IAW AC 120-53B. I was able to jedi mind trick them that there is enough commonality 
1760with the -8, and the -800 BBJ, that they could just do the -8 BBJ by analysis. Same for EASA and TCCA. It’s all 
1761good! J 
1762
1763
1764[ _ 
1765
1766737 Chief Technical Pilot 
1767
1768
1769
1770From:[ Boeing Employee ! 
1771
1772Sent: Tuesday, April 24, 2018 8:20 AM 
1773
1774
1775H 
1776
1777O 
1778
1779
1780j§)boeing.com>; [ 
1781
1782
1783i@boeing.com> 
1784
1785
1786
1787Subject: RE: BBJ 8 flight test update 
1788
1789
1790It was busy, no doubt. What did AEG want to flight test?? 
1791
1792
1793From:[ Boeing Employee j 
1794Sent: f uesdayrApril 24, 26l8 8:18 AM 
1795
1796T o : ; ]@ bo ei na. co m >; [ 
1797
1798{ [@ bo ei~ng.com > 
1799
1800Subject: RE: BBJ 8 flight test update 
1801
1802Wow! You guys jammed on that bird! Nice job! I convinced the AEG to do the Operational/Training approval by 
1803analysis, along with the -7 and -8200. So there shouldn’t be an AEG flight test need on your bird. 
1804
1805Thanks for the update. 
1806
1807
1808737 Chief Technical Pilot 
1809
1810
1811
1812
1813From:! Boeing Employee j 
1814
1815Sent: Tuesday, April 24, 2018 8:15 AM 
1816
1817
181823 
1819
1820Toil _ ^_ : j@boeing.com >;j I 
1821
1822j@boeing.com > 
1823
1824Subject: RE: BBJ 8 flight test update 
1825
1826Hi [Z1 
1827
18281C001, first BBJ MAX 8, completed all B and C flights as well as Ground and Flight Test. It’s currently in KGED 
1829for aux tank STC and we will flight test in July. 
1830
1831Completed the following in flight test here at KBFI - 
1832
1833C5.04.AAJ - FMCS Polar Region Demo 
1834C5.15.ABA - Airstair Flight Deck Indication 
1835C5.08.AAE - ISFD with ANAV Demo 
1836C5.15.AAZ- Advisory Ice Detection System 
1837
1838
1839FrornJ Boeing Employee ] 
1840
1841Se nt: Monda^ PM _ 
1842
1843To: [_ j@boeing.com >; j _ j 
1844
1845[ " |5)boeing.com > 
1846
1847Subject: BBJ 8 flight test update 
1848
1849Hey guys, haven’t heard anything about the -8 BBJ flight test lately. Did you guys have first flight? Program on 
1850track? When is the flight test supposed to finish for it? 
1851
1852Thanks, 
1853
1854
1855r 
1856
1857; 
1858
1859i 
1860
1861i 
1862
1863L. 
1864
1865
1866j 
1867
1868
1869737 Chief Technical Pilot 
1870
1871
1872
187324 
1874
18751 Boeing Employee 
1876
1877i Boeing Employees j 
1878
1879Sent: 6/i2aoT57k42i02PM 
1880
1881Subject: RE. Slide For RCAS Training Wording 
1882
1883
1884All that was correct. The training is the important thing, and that it is on at least one of their NGs, this establishes 
1885there isn’t a difference between what they’re trained for on the NG and the MAX, regardless of how many NGs 
1886have the system. I know it sounds hokie, but that’s the game we have to play with the regulators. 
1887
1888
1889i_j 
1890
1891737 Chief Technical Pilot 
1892
1893i-*--- 
1894
1895i 
1896
1897
1898
1899
1900BOBNQEDGE 
1901
1902Flight Service 
1903
1904
1905From: I Boeing Employee I 
1906
1907Sent: Fnaay73uneT^, 2015 4:38 PM 
1908
1909
1910To: 
1911
1912Cc: 
1913
1914
1915Boeing Employees 
1916
1917Sul4ecET?ErsnaeT5norn51nIng 
1918
1919
1920Wording 
1921
1922
1923Hi L_ J 
1924
1925I am a bit slow. 
1926
1927So CBT is planned for in 2016 for NG pilots taking 737 MAX in 2017 to eliminate differences training, correct? 
1928
1929Why only 1 NG is required for RCAS active and not an entire in-service NG fleet before taking their 1 st MAX with 
1930RCAS? 
1931
1932
1933Regards, 
1934
1935
1936
1937Business Development 
1938
1939
1940Modification Services 
1941
1942
1943Boeing Commercial Airplane 
1944
1945! 
1946
1947
1948www.boeina.com\modservices 
1949
1950NOTICE: This communication is Boeing proprietary and may contain privileged or other confidential information. If 
1951you are not the intended recipient, or believe that you have received this communication in error, please do not 
1952print, copy, retransmit, disseminate, or otherwise use the information. Also, please indicate to the sender that you 
1953have received this e-mail in error, and delete the copy you received. 
1954
1955From: i Boeing Employee j 25 
1956
1957Sent: Friday,'June 12; 2015 3:43 PM 
1958
1959
1960J°|| Boeing Employees j 
1961
1962Subject: RE: Slide For RCAS Training Wording 
1963
1964
1965The point of that bullet is that we need to have retrofit available, and preferably free, to get our customers to take 
1966the option as soon as possible. Realize the only real time constrained NG operators are those with 2017 MAX 
1967deliveries, as they’ll need all of 2016 to get their pilots trained on RCAS prior to turning the system on, on at least 
1968one of their NGs, in early 2017 ahead of their first MAX delivery. So whether they take it in production or retrofit, 
1969they can’t turn it on until their pilots are all trained. 
1970
1971
1972i................—.........-.........- f 
1973
1974737 Chief Technical Pilot 
1975
1976
1977
1978
1979
1980b° e,n gedGE 
1981
1982Right Service© 
1983
1984
1985From: ! Boeing Employee j 
1986
1987Sent: Fn ^(^^i2 L 201S3\39JM 
1988
19892|| Boeing Employees j 
1990
1991Subject: RE: Slide For RCAS Training Wording 
1992Wording looks good. 
1993
1994However, it does bring up scheduling concerns with the statement that all MAX/NG customers need to be trained to 
1995avoid differences and some customers will not be getting an NG delivery after RCAS certification. 
1996
1997I do not have any follow on slides to address any schedule impact questions for retrofit that might be posed. 
1998
1999Is there a schedule challenge for retrofit? 
2000
2001
2002i---• 
2003
2004Business Development 
2005Modification Services 
2006Boeing Commercial Airplane 
2007
2008
2009I ‘ 
2010
2011I I 
2012
2013! 
2014
2015â–  j 
2016
2017www. Boeing. com\modservices 
2018
2019NOTICE: This communication is Boeing proprietary and may contain privileged or other confidential information. If 
2020you are not the intended recipient, or believe that you have received this communication in error, please do not 
2021print, copy, retransmit, disseminate, or otherwise use the information. Also, please indicate to the sender that you 
2022have received this e-mail in error, and delete the copy you received. 
2023
2024From: i Boeing Employee I 
2025
2026Sent: Friday,'June 12, 2015 3:25 PM 
2027
2028To: 
2029
2030Cc: 
2031
2032Subject: RE: Slide For RCAS Training Wording 
2033
2034How’s this [""]? 
2035
2036
2037Boeing Employees 
2038
2039
204026 
2041
2042
2043737 Chief Technical Pilot 
2044
2045
2046
2047800,10 EDGE 
2048
2049Right Services 
2050
2051
2052From: i Boeing Employee j 
2053
2054Se nt: Frida^June 12^ 2015 10:48 AM 
2055To: | Boeing Employee j 
2056Su bjectf'S'li3e"F6r"RUAS Tra i n i ng Word i ng 
2057
2058
2059Attached is the slide for the subject wording. 
2060Regards, 
2061
2062
2063_j 
2064
2065Business Development 
2066
2067Modification Services 
2068Boeing Commercial Airplane 
2069
2070
2071www.boeina.com\modservices 
2072
2073NOTICE: This communication is Boeing proprietary and may contain privileged or other confidential information. If 
2074you are not the intended recipient, or believe that you have received this communication in error, please do not 
2075print, copy, retransmit, disseminate, or otherwise use the information. Also, please indicate to the sender that you 
2076have received this e-mail in error, and delete the copy you received. 
2077
2078
207927 
2080
2081From: 
2082
2083
2084Boeing Employee 
2085
2086
2087To: 
2088
2089CC: 
2090
2091r 
2092
2093i.................. 
2094
2095Boeing Employees 
2096
2097
2098
2099Sent: 3728/2017"9:00:58AM"" 
2100
2101Subject: RE: Flight Transition costs 
2102
2103
2104I want to stress the importance of holding firm that there will not be any type of simulator training required to 
2105transition from NG to MAX. Boeing will not allow that to happen. We’ll go face to face with any regulator who tries 
2106to make that a requirement. If a particular customer wants to add additional training due to concerns with their 
2107particular experience level of their pilot group, then that is an internal issue to that airline. But in actuality that 
2108additional training should be limited to perhaps requiring the first officers first flight on the MAX to be with a captain 
2109
2110who’s already flown it once, or maybe like what I i is doing, j_iis requiring their new hire first officers to 
2111
2112get 100 hours on the NG after they’re type rated before they have them take the MAX differences CBT and start 
2113flying the MAX with the NG. Those are both reasonable options that are based on an airline’s internal issues . NOT 
2114that the MAX is so different from the NG. To be offering this airplane with any other training requirement other than 
2115the approved CBT is doing a disservice to the MAX. 
2116
2117
2118737 Chief Technical Pilot 
2119
2120, 
2121
2122I 
2123
2124| 
2125
2126I 
2127
2128
2129i 
2130
2131
2132
2133From: j Boeing Employee j 
2134
2135Sent: FridayrMarch^~26l 7 2:41 PM 
2136
2137£; Boeing Employees 
2138
2139......... L% .j aiMiaiiaiBiaiiaiataiaiaiaiaiMiaaaiBiaiaiaaiaiBaaiatBia>aaiaiaiaiaiataiaia(aisiBiaiataiaaaiaisiBiaiataiiaaaiaisiBaaiataiaaiaiaisiB>aia(BiiaiaiaisiB>aiataiiaaaiaisiB . aiataiaiaiatviBiaiataiiaiaiaiaiBiaiataiai 
2140
2141Subject: RE: Flight Transition costs 
2142
2143
2144I think we should hold firm at $0. 
2145
2146Let’s keep offering to broker a meeting between our Flight Tech group <1 land co) and TTCAA, to get 
2147
2148them on board with the guidance from the FAA (ie. no Check needed). 
2149
2150FAA is pretty powerful and most countries defer to what the FAA does (except for the National Authorities that are 
2151stuck in the stone ages. Eg. JCAB, ANAC) 
2152
2153t -1 
2154
2155Thanks,! j 
2156
2157
2158From: ( Boeing Employee 
2159
2160Sent: FrTdlyrMarch ^r'ioi 7 2:36 PM 
2161
2162To:!" 
2163
2164Cc:i 
2165
2166
2167Boeing Employees 
2168
2169
2170Subject: RE: Flight Transition costs 
2171
2172
2173
2174Thanks 
2175
2176
217728 
2178
2179The only risk is that they will ask us to provide financial support to cover the worse case scenario... As you know, 
2180Airbus is throwing money at the flip, so might a good strategy be to hold firm on the logic of the lower end 
2181scenario? 
2182
2183Thoughts appreciated 
2184
2185
2186i i 
2187
2188From:j Boeing Employee j 
2189
2190Sent: f^rFday''Wa’rch^^'"^17 2:34 PM 
2191
2192p Boeing Employees 
2193
2194Subject: RE: Flight transition costs 
2195Thank!_ i, 
2196
2197Your files really clear up my questions. J 
2198
2199
2200It’s probably a good idea to provide a cost range, as we do not know how the regulatory discussions will turn out. 
2201
2202
2203On the low end: [_jcrew sets training at home with CBT {no Check required). 
2204
2205On the medium end jZjcrew sets training at MIA with CBT (no Check required). { ] 
2206
2207On the high end: [......jcrews training on CBT for one day in MIA. Then one day in the FFS (4 hours) for a 
2208
2209“proficiency check” in the device: f ] 
2210
2211
2212This is a “worst case” as Level B training doesn't require a “check ride" but regulators can be quite conservative. 
2213
2214
2215[_[ can you coordinate with!_ ito see how many licenses of NG-MAX differences CBT I I will 
2216
2217receive? Can they take one CD-R and load it to 20 computers? 
2218
2219Thanks, [ 
2220
2221
2222From: i Boeing Employee | 
2223
2224Se nt: Fr i day7March 24' 2017 2:17 PM 
2225
2226p. Boeing Employees 
2227
2228Subjecrtf RE’fFli'^ 
2229
2230Hi cm 
2231
2232Hope my math was correct, but the assumption is that !"'b rews =L..J persons 
2233
2234J and lZZ'ZZZZ jd id a deeper dive with them back in September of 2016 (see trip report attached, WORD 
2235document). This was when the issue of TT CAA Sim session first came up. 
2236
2237I have re-attached the proposed PDF file again. 
2238
2239- - ^ 
2240
2241
2242From: j Boeing Employee j 
2243Sent: Ffiday' March 24,' 2017 2:10 PM 
2244To:: 
2245
2246Cc:l 
2247
2248
2249Boeing Employees 
2250
2251
225229 
2253
2254Boeing Employees 
2255
2256'5U^|eafr^VKnFligRrTrarTsrffor : ircoste' 
2257
2258
2259Hello [ i 
2260
2261I have the same concerns as you. 
2262
2263
2264Here are my questions/clarification we need from 
2265
2266
2267D 
2268
22692 ) 
2270
2271
22723) 
2273
2274
2275
2276
2277|_jcrews = I_| pilots? 
2278
2279The NG to MAX course is 2 Hours... they can train in their own base and not require a “Sim Session” in 
2280MIA. I got confirmation from HU that the course is only 2 hours. There’s no need to allocate “2 days 
2281duration” of hotel+perdiem for offline time. 
2282
2283We’re almost at the point we can say it will be zero dollars in crew salary cost for offline time. If they want 
2284us to do the math for them, I’d need to know how much their daily crew hourly cost is. and I’ll multiply that 
2285$xxx/HR x2 hours x[ I pilots. 
2286
2287
2288Thanks,! 
2289
2290
2291From:; Boeing Employee j 
2292
2293Sen t: Frid ayr March '247 2017 1:55 P M 
2294
2295M Boeing Employees 
2296
2297Subject: RE: Flight transition costs 
2298
2299
2300l -n 
2301
2302I_j, _ 
2303
2304Adding | l just in casej jcan’t get to it while on travel. 
2305Your thoughts? 
2306
2307i -*-*- rt 
2308
2309i 
2310
2311] | 
2312
2313
2314From:Boeing Employee j 
2315
2316Sent: Friday' March 24’2017 1:51 PM 
2317
2318Tof 
2319
2320
2321Boeing Employees 
2322
2323
2324Subject: Flight Transition costs 
2325
2326
2327Our customer[ZZZZZZZZZZJ^rovided us with the EXCEL sheet below, with the simple ask of providing the 
2328data highlighted in yellow. They are asking Airbus to do the same. 
2329
2330
233130 
2332
2333Transition Costs 
2334
2335
2336Flight Crew 
2337
2338Cost 
2339
2340Assumptions 
2341
2342Initial Training 
2343
2344Sim Session 
2345I frews 
2346
2347Hotel + Perdiem 
2348
2349
23502 days duration 
2351
2352Total 
2353
2354Hotel: $150 per night 
2355
2356Per Diem: $50 per day 
2357
2358My concern is the 2 day + Sim Session request shown above. 
2359
2360Since the transition costs should be based around the FAA approved training (which is Course C, 4 hour CBT-only 
2361training, or 1 day), my thought was to provide the attached PDF file (Flight Transition Concept), as part of our 
2362response. 
2363
2364Please review and let me know if you agree or see any concerns. 
2365
2366Thanks 
2367
2368
2369
2370Sales Director, Africa & Caribbean | Boeing Commercial Airplanes 
2371
2372
2373
2374This e-mail is intended only for the above addressee. It may contain privileged information. If you are not the addressee you must not copy, distribute, 
2375disclose or use any of the information in it. If you have received it in error please delete it and immediately notify the sender. 
2376
2377
2378P Please consider the environment before printing this email 
2379
2380
238131 
2382
2383From: 
2384
2385To: 
2386
2387Sent: 
2388
2389Subject: 
2390
2391
2392Boeing Employee 
2393
2394Boeing Employees 
2395
23966/772017 3":47:26”PM 
2397
2398RE: MAX LEVEL B DIFFERNCES SOLUTION 
2399
2400
2401Haha, I’ll send you to negotiate piece in the Middle East next. Goes to show what a little bit a accurate info can 
2402do to sway an operator in the right direction... 
2403
2404
2405From: j Boeing Employee \ 
2406
2407Sent: Wednesday "JCihe 7, 2017 10:01:41 AM 
2408
2409To: [ Boeing Employees 
2410
2411Subject:’ FW: MAX LEVEl¥DIFFERNCES SOLUTION 
2412
2413Looks like my jedi mind trick worked again! 
2414
2415These are not the droids you’re looking for.... 
2416
2417
2418L................................................. 
2419
2420737 Chief Technical Pilot 
2421
2422
2423From:[ ] 
2424
2425Sent : Wednesday^ ^ 
2426
2427To: [ ___ j@boeing.com> 
2428
2429Cc:l | 
2430
2431Subjert7F^177^LEV^ _ B^ri^ERNCES^SOLirfiON"'"' 
2432
2433Dear[ j 
2434
2435I have received the presentations and I accept and agree the training requirement for Boeing Max as CBT is 
2436source for transition training from B737800 to Boeing Max. 
2437
2438Those presentations you send me was very helpfull. 
2439
2440Regarding CAT 11/ CAT III and ETOP B 737 training materials can i have it for free or any sugestion to have those 
2441training material ? 
2442
2443Will call or email you if i have further question ,we will keep in touch. 
2444
2445Thank you.. 
2446
2447Best regards 
2448
2449
245032 
2451
2452On Jun7, 2017, at 11:23 AM, 
2453
2454
2455j@boeinq.com > wrote: 
2456
2457
2458Please see email I sent toj iyesterday. We had a good phone conversation. I am concerned that if 
2459
2460f Ichooses to require a MAX'sTmuiator for its pilots beyond what all other regulators are requiring that it will 
2461be creating a difficult and unnecessary training burden for your airline, as well as potentially establish a precedent in 
2462your region for other MAX customers. I have suggested some alternatives to requiring a MAX simulator below. 
2463Please review with your team and let me know if you would like to discuss further. I also attached a few 
2464presentations showing just how similar the MAX is to the NG. 
2465
2466
2467Thank you, 
2468
2469
2470! S 
2471
2472i ! 
2473
2474L_J 
2475
2476r .~.~...i 
2477
2478
2479737 Chief Technical Pilot 
2480
2481
2482
2483From: [ Boeing Employee 
2484
2485
2486Sent: Monday, J une 05, 2017 10 : 59 P M 
2487
2488
2489To: [ 
2490
2491! 
2492
2493l<a)boeinacom> 
2494
2495Cc:j 
2496
2497
2498
2499
2500Su bjectrR 1: M aYII VEL B'dTf FE R N CES' I ON 
2501
2502
2503
2504Thank you for the call. I have attached the technical and operational differences presentations here for your team. 
2505Please keep in mind that the supplementary and non-normal procedure differences are considered Level A, or 
2506Handout differences only, as they are read-and-do procedural differences. I would be happy to present these 
2507briefings to your team if you would like, or you can review them and if you have any questions please do not 
2508hesitate to ask. 
2509
2510Rather than require a simulator event, you may want to consider what other airlines have thought about, such as 
2511requiring a minimum hours requirement on the 737NG before doing the MAX differences training, or perhaps 
2512requiring the first flight on the MAX be with another pilot who has already flown it. I believe, based on other 
2513operator inputs, that you will find any of these solutions to be acceptable. A simulator training requirement would 
2514be quite burdensome to your operation. 
2515
2516
2517I look forward to working with your team as you prepare to bring the 737 MAX into your operation. 
2518Regards, 
2519
2520
252133 
2522
2523
2524
2525
2526
2527
2528
2529
2530
2531
2532
2533
2534
2535
2536
2537
2538
2539
2540
2541
2542
2543
2544
2545
2546
2547
2548
2549
2550
2551
2552
2553
2554
2555
2556
2557
2558
2559
2560
2561
2562
2563
2564
2565I_j 
2566
2567737 Chief Technical Pilot 
2568
2569
2570
2571From:! 1 
2572
2573i _____-_____ • 
2574
2575Sent: Monday, June 05, 2017 9:33 PM 
2576
2577To: j- j@boeinq.com >: I ;@boeina.com > 
2578
2579SubjecFRE:MAXLEVEL B DIFFERNCES SOLUTION 
2580
2581
2582Dear \ \ 
2583
2584i-— j 
2585
2586Thank you for the explenation. 
2587
2588I will discuss further with my team. 
2589
2590Regards 
2591
2592UepufyTfaThi‘rig'BT37- 
2593
2594
2595From: [__ _ ]@boeinq.com > 
2596
2597Sent: Tuesday, June 6, 2017 11:01:40 AM 
2598To; | I [Boeing Employee | 
2599
2600Cc;j—— 
2601
2602Subject:“REf MXx LEVEL B DIFFERNCES SOLUTION 
2603
2604
2605
2606There is absolutely no reason to require your pilots to require a MAX simulator to begin flying the MAX. Once the 
2607engines are started, there is only one difference between NG and MAX procedurally, and that is that there is no 
2608OFF position of the gear handle. Boeing does not understand what is to be gained by a 3 hour simulator session, 
2609when the procedures are essentially the same. 
2610
2611Perhaps we should discuss at your earliest opportunity. The FAA, EASA, Transport Canada, China, Malaysia, and 
2612Argentinia authorities have all accepted the CBT requirement as the only training needed to begin flying the MAX. 
2613I’d be happy to share the operational differences presentation with you, to help you understand that a MAX 
2614simulator is both impractical and unnecessary for your pilots. 
2615
2616Please let me know when would be the best time to have a webex discussion. 
2617
2618Thank you 
2619
2620
2621737’C h i e fTec'h n i caT ’ Pi lb"t 
2622
2623
26241 
2625
2626
262734 
2628
2629
2630
2631
2632
2633
2634
2635
2636
2637
2638
2639
2640
2641
2642
2643
2644
2645
2646
2647
2648
2649
2650
2651
2652
2653
2654
2655
2656
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2659
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2661
2662
2663
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2675
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2677
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2679
2680
2681
2682
2683
2684
2685From:: 
2686
2687Sent: MondayrJ'ire^ 
2688
2689
2690To: 
2691
2692
26931@boeinq.com >: 
2694
2695
2696Cc: [ 
2697
2698Subjeon^ETMTorLEVELTB^iFFERNCES^OLUTION 
2699
2700
2701j@boeinq.com > 
2702
2703
2704I'm still on going with the team . 
2705
2706The syllabus still on progress .On my side i decide to gave the transition pilot with 1 sim familirization. 
2707
2708And also gave them 24 hours ground class room including CBT that Boeing gave us and flight technique compile 
2709with company guidance procedure. 
2710
2711Actually i have question regarding ETOP for Boeing 737 MAX 
2712
2713[ las a Technical Pilot B 737 at[_Iwill intouch with you 
2714
2715I will give you a call after I discuss with my team on syllaby. 
2716
2717Best regards 
2718
2719
2720Deputy Training B 737 
2721
2722
2723From: [ j@boeing.com > 
2724
2725Sent: Tuesday, June 6, 2017 10:29:27 AM 
2726
2727To:! £! Boeing Employee : 
2728
2729Subject :RE:M"AXLEVEL’B’’DTFFERNCES~S0LUTI ON 
2730
2731
2732I would like to discuss what if any requirements beyond the Level B CBT the DGCA has required of you, or if your 
2733airline has determined any additional training is required. Please call me today on my cell phone, at your earliest 
2734convenience. Do not worry about what time it is here for me. 
2735
2736My cell is| i 
2737
2738I._.___._._._i 
2739
2740Thank you, 
2741
2742i................................................... 
2743
2744737 Chief Technical Pilot 
2745
2746From:| 
2747
2748Sent: Monday, June 05, 2017 8:26 PM 
2749
2750
275135 
2752To: ! jg)boeing.com >; | j@boeing.com > 
2753
2754Subje^ Reâ„¢i^)< LEVEL B DIFFERNCES SOLUTION ^ 
2755
2756
2757Dear! 
2758
2759
2760Updating my cell no is i_ 
2761Thanks 
2762
2763
2764Deputy Training B 737 
2765
2766
2767From: | ~j@bo ei ng . co m > 
2768
2769Sent: Tuesday, June 6, 2017 10:21:06 AM 
2770To: [ Boeing Employee | 
2771
2772Cc: j” * i 
2773
2774Subiject: MAX LE V E L B 6 IFFERNCES SOLUTION 
2775
2776
2777I just spoke withj _jat his mobile # below. Currently in FFS and busy rest of day. He welcomes you 
2778
2779call him this time tomorrow at number below (and attached). The number shall be: 
2780
2781I 
2782
2783i 
2784
2785j 
2786
2787
2788This would be 11:00 AM Jakarta time. 
2789
2790
2791Best Regards, 
2792
2793jj Boeing Flight Services | Regional Sales Manager | APAC 
2794; Singapore | UTC/GMT + 8 hours 
2795
2796
2797This email and any attachments are confidential and may also be privileged. If you are not the addressee, do not disclose, copy, circulate or in any other way use or rely 
2798on the information contained in this email or any attachments. If received in error, notify the sender immediately and delete this email and any attachments from your 
2799system. Emails cannotor error free as the message and any attachments could be intercepted, corrupted, lost, delayed, incomplete or 
2800amended.[ [ do not accept liability for damage caused by this email or any attachments and may monitor email traffic. 
2801
2802
2803This email and any attachments are confidential and may also be privileged. If you are not the addressee, do not disclose, copy, circulate or in any other way use or rely 
2804on the information contained in this email or any attachments. If received in error, notify the sender immediately and delete this email and any attachments from your 
2805system. Emails cannot ^guaranteed to be secure or error free as the message and any attachments could be intercepted, corrupted, lost, delayed, incomplete or 
2806a mended. riTlTlTlTlTlTlTlTlTlTlTlTlTlTlTlTlTlTlTlTlTlTlTlTlTl J’ do not acce Pt liability for damage caused by this email or any attachments and may monitor email traffic. 
2807
2808
2809This email and any attachments are confidential and may also be privileged. If you are not the addressee, do not disclose, copy, circulate or in any other way use or rely 
2810on the information contained in this email or any attachments. If received in error, notify the sender immediately and delete this email and any attachments from your 
2811system Emjajjs camn^ .^.juai^nteed to beor error free as the message and any attachments could be intercepted, corrupted, lost, delayed, incomplete or 
2812amended.[_____S do not accept liability for damage caused by this email or any attachments and may monitor email traffic. 
2813
2814
2815Procedural Differences.pdf> 
2816<NG to MAX Differences.pdf> 
2817
2818
281936 
2820
2821This email and any attachments are confidential and may also be privileged. If you are not the addressee, do not disclose, copy, circulate or in any other way use or rely 
2822on the information contained in this email or any attachments. If received in error, notify the sender immediately and delete this email and any attachments from your 
2823system. E maHs_eg n not_be_ guara nteedto _be secure or error free as the message and any attachments could be intercepted, corrupted, lost, delayed, incomplete or 
2824amended, j [ do not accept liability for damage caused by this email or any attachments and may monitor email traffic. 
2825
2826
282737 
2828
2829
2830
2831
2832From: 
2833
2834To: 
2835
2836Sent: 
2837
2838Subject: 
2839
2840
2841f i@boeing.com> 
2842
2843Boeing Employees 
2844
2845"12/10/2014'2:39:47 PM J 
2846
2847Missed conversation With [ Boeing Employee j 
2848
2849
2850j[2:13 PM]: 
2851how'd IPT go? 
2852
2853l r2;14 PM]: 
2854
2855no real surprises. Sounds like TD is planning on using NG T1 plus MAX differences for the manufacturer’s minimum course, 
2856as! jmentioned to us the other day 
2857
2858â„¢~li2:15 PM]: 
2859
2860that’s going to be a pretty ugly set of CBTs, but if it meets minimum, that’s fine. No one is going to buy that training (I 
2861hope!) 
2862
2863k ;i8 pM]; 
2864
2865
2866yeah, I assume that the AEG will be okay with going about the transition course this way... 
2867
2868- 1 [2:19 pM]; 
2869
2870I hope 
2871
2872I’m still in shock about that got blurting out an FTD is needed.... 
2873oops, guy not got 
2874
2875| [2;20 pM]; 
2876
2877that was pretty much a turd in the punchbowl 
2878"J [2:20 PM]: 
2879
2880
2881big stinky one 
2882
2883and I knowf ~~~ ' igoing to latch onto that like a starving dog to a milk bone 
2884
2885i [2:21 PM]: 
2886
2887
2888f jwanted an update on the T-l DOORS thing, I sent an email to thef 
2889r*™’™’ I [2:22 PM]: 
2890
2891' ‘I'm stnrriot grasping what the DOORS thing is... 
2892f i [2:23 PM]: 
2893
2894Getting on the BT&E schedule to do the T2 test. 
2895
2896
2897asked to take care of it. 
2898
2899
2900p--~- [2:24 PM]: 
2901
2902they already know about T2/T3 for the -8 and Tls for the -9 and -7???? 
2903
2904[ j[2:24 PM]: 
2905
2906Will sendf’ jan email reminding him that he promised a Task Analysis briefing to the AEG in January. I hope 
2907
2908they are making progress on that. 
2909
2910Yeah they should know about it, but my understanding is that we still need to apply to have it on their schedule. Details to 
2911follow 
2912
2913| [2 25 pM1; 
2914
2915after we get thru this RCAS stuff, we’re going to have to immediately start up on RSAT, to try and get the training level 
2916determination 
2917
29181 I [2:25 PM]: 
2919
2920
2921agree 
2922
2923] [2:26 PM]: 
2924
2925just got an email from an NP PMP, who’s working the pitch to [ for both. I told her she needs to wait until late Jan early 
2926Feb for the RCAS training level, and it will be months before we get it for RSAT 
2927
2928I 2:37 PM]: 
2929
2930oops, I meant NG PMP (Program Mgr) 
2931
2932
293338 
2934
2935Boeing Employee 
2936
2937_ r ;- 
2938
2939c £. ! Boeing Employees ; 
2940
2941Sent: L 272672OT3T:29:TTPBf J 
2942
2943Subject: RE: Synthetic Airspeed 
2944
2945
2946Unfortunately , we need the trade study to authorize work for us to figure out what the recommended presentation 
2947would be. The goal of course would be to keep differences training to a minimum, but without a format we can 
2948only speculate. 
2949
2950
2951Using source selection switches would simplify the implementation logic by relying on the crew to select synthetic 
2952airspeed when flagged, but that drives changes to the non-memory items in the NNC and would be more difficult to 
2953retrofit. 
2954
2955But we’ll definitely be asking for your input as we go do that work. 
2956
2957
2958From: [ Boeing Employee i 
2959Sent: Tuesday, February 26,2013 12:51 PM 
2960
2961To: 
2962
2963Cc: 
2964
2965Subject: Re: Synthetic Airspeed 
2966
2967Let me see what implications would be, if only in NNC and not affecting memory items, it could be ok. 
2968
2969
2970Boeing Employees 
2971
2972
2973i 
2974
2975
2976Kind regards, 
2977
2978
2979
2980737/737 MAX Chief Technical Pilot 
2981Chief Pilot Regulatory Affairs 
2982
2983The Boeing Company 
2984
2985
2986From: I Boeing Employee I 
2987Sen t: tuesBayTe6'ruaryj6,2013 12 :48 PM 
2988
2989Jc!! Boeing Employees 
2990
2991
299239 
2993
2994
2995Subject: RE: Synthetic Airspeed 
2996
2997
2998This is the latest draft; however, we are far from validating this as the final version of the Airspeed Unreliable 
2999checklist. 
3000
3001
3002As I pointed out in the telecon today, an introduction of synthetic airspeed to the MAX would drastically alter this 
3003Critical Action, Memory Item Non-Normal Checklist. If synthetic airspeed is standard as opposed to an option, it 
3004would likely jeopardize the Program directive to maintain Level B training for our customers. 
3005
3006
3007I’ve included 
3008
3009
3010who is the lead Tech Pilot for the MAX. 
3011
3012
3013I was on the MAX Systems SAM call today, to listen to the proposal for the new l-ADIRU for the MAX, and 
3014synthetic airspeed was brought up. First I had heard of it, so I mentioned the above to the group. 
3015
3016
3017Thank you, 
3018
3019
3020[ j 
3021
3022737 Technical Pilot 
3023
3024r---- 
3025
302680040 EDGE 
3027
3028Right Services 
3029
3030
3031From:: Boeing Employee ; 
3032
3033Sent: fue?dayjTeBruaTy 76,2013 10:36 AM 
3034To: i Boeing Employee j 
3035
3036SubjectrSyntR’etrcAilspeed 
3037
3038
3039Do you have a copy of what the 737’s Airspeed Unreliable checklist will be as a result of the SRP? I don’t think 
3040I’ve seen that one yet. 
3041
3042It will be a challenge to implement synthetic airspeed on the 737, particularly since it doesn’t have! iso the 
3043
3044implementation will need to be different from the 787. 
3045
3046
3047
3048flight Deck Crew Operations 
3049
3050
305140 
3052
3053From: 
3054
3055To: 
3056
3057Sent: 
3058
3059Subject: 
3060
3061
3062|_ji@boeing.com> 
3063
3064Boeing Employees 
3065
3066l 7/7/20^ 
3067
3068Conversation with[_j 
3069
3070
3071â– 8:59 AM: 
3072
3073'"Fiey 
3074
3075[ }:59 AM: 
3076
3077yeah 
3078
3079f ] 8:59 AM: 
3080
3081has| ken the standard NG to MAX pitch? They are coming here 7/25-26 for a Ecab demo 
3082
3083I —--^ 59 AM; 
3084
3085l_i 
3086
3087I don't remember 
3088who from [â„¢~? 
3089
3090[ jW 9:00 AM: 
3091
3092I----- : - J - - 1 
3093
3094i_______j 
3095
3096CZZZZZZZZS^>0 AM: 
3097don't know the name 
3098
3099
3100“j 9:01 AM: 
3101
3102His title says Director-Boeing. Not sure what that means.; jis putting together the agenda, I will have him put in time for 
3103the pitch before going to the cab 
3104
3105[9:02 AM: 
3106
3107
3108sure 
3109
3110[_p: 39 AM: 
3111
3112Remember to prod;’ jaboutj land; iworking Aug 13 and 14, We want to get this schedule out asap. 
3113
3114Thanks 
3115
3116[9:40 AM: 
3117
3118and ILS only, anything else? 
3119
3120I feel like we had another IOU from them to consider 
3121
312219:4.1 AM: 
3123
3124an IOU for the deicing stuff that we won't have in time for the T3 
3125
3126I 19:41 AM: 
3127
3128I_ i 
3129
3130can you check your notes from our last mtg plz? 
3131right 
3132
3133looks like we won't have the 120 min limit, which is huge 
3134
31359:42 AM: 
3136
3137i_J 
3138
3139
3140that's it from my notes 
3141"[9:42 AM: 
3142
3143
3144just a run-up every 60 min instead of of 30 min 
3145
3146I'll downplay that this run up is mandatory, so they don't think of it as a memorized limitation 
3147
31489:44 AM: 
3149
3150i-- r-1 
3151
3152new topic, COP A meeting 7/21. For the tailstrike discussion, we want you,; from I : Anyone else? 
3153
3154j>:46 AM: 
3155
3156
3157maybe ask; 
3158
3159
3160if he can attend to discuss how our IPs train rotation and landing? 
3161
3162
3163|9:46 AM: 
3164
3165
3166okay” 
3167
3168will ask him to attend 
3169
3170
3171i9:47 AM: 
3172
3173
3174cool 
3175
3176
31773:16 PM: 
3178
3179
318041 
3181
3182
3183hey 
3184
3185
3186|3:17 PM: 
3187
3188
3189hey 
3190
3191i s ..ittoo_early_tosta rt drinking? 
3192
319313:17 PM: 
3194
3195never, how'd it go? 
3196
3197~3:19 PM: 
3198
3199
3200she insists on being able to "feel" the handling characteristics of the DLC for inadvertent actuation. So she's going to bully 
3201
3202
3203But that won't be until AFTER the T-tests.. 
3204
3205
3206her way onto the cert flight with; 
3207
3208. 3;20 pM 
3209
3210u huh 
3211
3212but that is one person (her) opinion, not exactly a validation process 
3213
3214
3215'!B:21 PM: 
3216
3217
3218I know, but still presents a post-T-test risk 
3219how do we handle this? 
3220
3221; 3:21 PM: 
3222
3223
3224do we have a date for that flight? 
3225f |3:22 PM: 
3226
3227run it by Hj and his team first, then elevate to["™” jto see if we can get the flight done as early as possible? I know they're in 
3228the process of re-working the system a bit afterthe engineering flight a few weeks ago 
3229
3230do you recall if there is proof the 787 doing a T2 and T3 on the server by chance? Now I have a flight test guy questioning 
3231us about T1 vs T2/J3, etc. Trying to blow up our whole plan 
3232h:23 PM: 
3233
3234I........................._ i 
3235
3236Good to goto [""] I think the way to go is to challenge the process of her alone making the decision, and on a cert flight 
3237
3238_ I can look for t he 787 tests 
3239
324013:24. PM: 
3241
3242I'm not too worried about her. She knows damn well that if her and her alone makes this call that this stupid NNC requires 
3243sim training that she'll get crucified. Shejust wants to say she "evaluated" it. 
3244just like she rolled o ver on RCAS 
3245?:25 PM: 
3246
3247As long as she comes up with the right answer. What's the flight test guy's beef? 
3248
3249!_]3:25 PM: 
3250
3251I'll fwd 
3252
3253
3254I think I’ll just call him, I don't feel like wasting that time and energy on an email if I don't have to. Ijustwanttobeableto 
3255tell him T2/T3 was done, not T1 
3256j 3:2 6 PM: 
3257
3258okay. Talked/Webex'd with; ’ ’ ” 1 Nice guy. He has a family reunion in Iowa Sat the 6th, would like the early sim 
3259
3260on the 5th so he can qet out of town. What if we pair him with! forthesims? 
3261
3262b ;28 PM: 
3263ugh. I'm ok ifj ] is 
3264
3265I didn't see the STAR course email til after I left; Can you send her an email? 
3266
3267|3:30 PM: 
3268
3269Sure. 
3270
3271
3272r 
3273
3274i 
3275
3276
3277-p , 34 pM . 
3278
3279If we have the I jguy in the sim with a TCCA guy, then we need; 'jwatching theTCCA guy and[ i watching the 
3280
3281
3282_&uy. 
3283
3284I got that wrong 
3285
3286The[_jEASA pairing would need! land you watching. The TCCA/FAA would require! I watching 
3287
3288!3:36 PM: 
3289
3290oh you're rig fit, we can't mix them otherwise I can't be there to evaluate, for consistency purposes 
3291
3292
32933:41 PM: 
3294
3295or, we move the; jguy to do sims with the bunch 7/31 -8/2. That would mix him with the T3 guys, which probably isn't 
3296that big a deal 
3297
3298
329942 
3300
33013:41 PM: 
3302
3303
3304i_! 
3305
3306sure, let's do that 
3307
3308as long as it doesn't create a big break in training for anyonee 
3309f i 3:43 PM: 
3310
3311Lemme do this, I'll contact! | and offer that up to him. He was bidding his schedule today. If he is okay with that, then I 
3312will ask the ASA and AAL guy if one of them will switch groups 
3313
3314i ]3:47 PM: 
3315
3316ok cool 
3317
3318I'll cover the rest of our mtg today with you tomorrow in person, lots of stuff to go over 
3319I 3:47 PM: 
3320
3321talking to him now 
3322
3323| \ 4:04 PM: 
3324
3325_ ! 
3326
3327he can catch a 5:45 flight to Atlanta after his sim on the 5th. I told him we would drive him from sim to terminal. No change 
3328to the schedule. 
3329
3330[ 54:05 PM: 
3331
3332ok cool 
3333
3334[' ] 4:06 PM: 
3335
3336It sounds like he isn't getting (or asking for) support to drop trips. I told him we would be glad to intercede for him if he 
3337asks us. He asked about hotel, I told him he should ask j ito put him up, probably at the usual layover hotel. 
3338
3339I didn't get into [Zjcovering per diem 
3340
3341! ~I4:07 PM: 
3342
33431_i 
3344
3345oh jeez 
3346
3347damn cheap!_!! 
3348
3349rZZZZZZZZZJ 4:08 PM: 
3350
3351He sounds a little timid to ask. We may want to put a bug in there ear to take care of him 
3352
3353Li 1111117K :12 PM: 
3354
3355do you know if CAS funds the T-test WSRD flights? 
3356
3357, “ ■ j| ; i 3 pM; 
3358
3359dunno, is there a line on the WSRD request for CAS to sign off? 
3360
3361I 4;i4 pM; 
3362
3363
3364yes 
3365
3366w ho ' s th e CAS guy again? 
3367
3368_14:15 PM: 
3369
3370js the top man, although he would probably delegate any question you send him. Are we looking for 
3371additional $$, or verifying what we have? 
3372
3373
3374
3375we need 4 hours for each T2 and T3 right? 
3376have this guy from Fit Test Integration asking who pays for it 
3377k:17 PM: 
3378
3379
3380yes, at least. Reading the email trail on this right now 
3381I 14:17 PM: 
3382
3383he's the WSRD coordinator 
3384[ ]4:19 PM: 
3385
3386drawing a comparison between the MAX and 787-9 doesn't work. 
3387j ]4:19 PM: 
3388
3389isthattheTI he was referring to? 
3390
3391I didn't look close at it 
3392
3393j;4:20 PM: 
3394
3395yes, he said that the 787-9 only needed a T-1, so why does the MAX need a T2 and T3? 
3396i ’ j 4:20 PM: 
3397
3398I did find theT-2 and T-3 stuff in the server 
3399ah, I missed that 
34001 ' 14:23 PM: 
3401
3402
340343 
3404
3405OMG, this process is so messed up 
3406
3407I’ve got 3 emails about thet-tests from 3 different groups today 
3408I 14:24 PM: 
3409
3410''â– '" We Boeing'elected to forego the T-1 because we thought it was a little too risky to send guys into the MAX with no 
3411training 
3412
3413! [ 4:24 PM: 
3414
3415i_j 
3416
3417no one knows who is doing what! 
3418
3419| | 4:29 PM: 
3420
3421"The ACls’clear that no training can be given fora T1. Wethoughtthat was a stretch, and a waste oftimeto go throughthe 
3422motions 
3423
3424| 14:30 PM: 
3425
3426yeah I’ll talk to him tomorrow and smooth it out 
3427i 4:32 PM: 
3428
3429L._,_____ 
3430
3431iwas gung ho to go and give it a shot, but with the AEG's attitude at the time (and the slow progress of things, due to 
3432his lack of response) it was decided to not go through the pain of busting a T-1 
3433I 14:37 PM: 
3434
3435I---! 
3436
3437what did! j say about the other 2 FAA guys working on the weekend? 
3438
3439j. ; 4;41 pM; 
3440
3441L_____J 
3442
3443she said she'd get back to us tomorrow, no word back yet 
3444promised answer on ILS vs RNAV tomorrow too, they're torn amongst themselves 
3445|~ — ]4:47 PM: 
3446
3447see you tomorrow, I'm probably bugging out about 2:00 
3448
3449i4:49 PM: 
3450
3451I_____! 
3452
3453ok later 
3454
3455
345644 
3457
3458From: 
3459
3460To: 
3461
3462Sent: 
3463
3464Subject: 
3465
3466
3467_ljgboeing.com> 
3468
3469Boeing Employees 
34706/16/2016129 ~41 AM 
3471Conversation with; 
3472
3473
34747:49 AM: 
3475
3476this has me a little concerned 
3477
3478f i7:50 AM: 
3479
3480i_____! 
3481
3482I guess the proof is in the pudding. Sounds to me like #2 is better because it doesn't mess with roll feel 
3483
3484>7:51 AM: 
3485
3486‘"agree 
3487
3488j ]7:51 AM: 
3489
3490I assume there is no sig impact to landing distance if it is only a small deployment rate change 
3491[ 7:52 AM: 
3492
3493you would think 
3494
3495I'm just worried about the lack of de-rotation, given how much tailstrike is a concern to our customers 
3496f ] 7:54 AM: 
3497
3498sound s t o me like the T-tests are going to have the current schedule? 
3499
3500[_|7:56 AM: 
3501
3502looking at the schedule, won't make the T test 
3503j 7:57 AM: 
3504
3505"keep our fingers crossed no one notices it, and if they do, worst case we say there will be a fix for it coming 
3506i7:58 AM: 
3507
3508maybe chat w/the flight test bubbas and see how noticeable this really is 
3509
351017:58 AM: 
3511
3512well they’ve said in our meetings it’s definitely noticeable, but! jand I didn’t feel it 
3513maybe only to test pilots it's noticeable? 
3514
3515I_j7:59 AM: 
3516
3517it may be transparent to the average bear 
3518r j B:01 AM: 
3519
3520that's what I’m hoping 
3521
3522l8:12AM: 
3523
3524'lhefe r s'a'fia'ndy new feature, flashing MC! 
3525
3526[ |8:13 AM: 
3527
3528no extra charge. Just sent you comments on the [’ jMAX CBT topic 
3529|_j 8:16 AM: 
3530
3531saw it, I agree, so should we ask! jto give us a name at [ jcampus to start working this with us? 
3532
3533[ |8:17 AM: 
3534
3535yep, maybe also find a Boeing body that works with! llocally to orchestrate this with him and the regulators 
3536
3537
353845 
3539
3540From: 
3541
3542To: 
3543
3544Sent: 
3545
3546Subject: 
3547
3548
3549Boeing Employee 
3550
3551Boeing Employees "j 
3552
35533/17/2016 1:49:33 PM. 
3554
3555Conversation with i ] 
3556
3557
3558l_j[l:35 PM]: 
3559
3560,_ how’s i t aoin there ? 
3561
3562| [1:37 PM]: 
3563
3564good, gave my spiel before lunch. No big objections. One question to send to I labout how well LMS will play with 
3565the E learning 
3566
3567[ |[1:37 PM]: 
3568
3569I deleted your comment about the track up vs hdg up on the PFD compass, because we’re trying to get that changed due 
3570to an issue that came up with IRS alignment, and then I told them it was a threat to Level B because of the difference in VI 
3571cut training. I love my magic "level B" wand!!!! 
3572
3573j j [l:38 PM]: 
3574
3575Have a question if we would have a STAR course. Said no, not for now. 
3576
3577izzzzzzzj [ i;3s pM]: 
3578
3579I think we ’ re go i ng to have to look at building the STAR 
3580[ j [1:38 PM]: 
3581
3582so heading up will be standard for the rose on the MAX? 
3583f j [1:38 PM]: 
3584
3585that's whal| ) is going to push for 
3586
3587with track up, if you have to go into ATT mode, you can never get a hdg displayed on the PFD compass rose if it's track up 
3588
3589|l:39 PM]: 
3590
3591""'agree'on tfie STAR’ but TD will have to gin up the footprint. I'll send that comment to TD. Was asked about reverse 
3592differences during a break. | thinks that is a good idea. 
3593
3594j[l:40 PM]: 
3595
3596I think the bigger issue is for engine out VI cut maneuvering, and the ability to fly the correct ground track in a big 
3597
3598crosswind 
3599
3600cool 
3601
3602j[l:40 PM]: 
3603
3604i__ : r:r:r:r:-_ 
3605
3606having [ j actually say they want reverse differences help to get the funding from CAS 
3607
3608| 1[1:40 PM]: 
3609
3610ij l-! -- 
3611
3612i has CL and NG in; I is buying MAX 200s. I'll ask them about their fleet plan tomorrow at the cab demo 
3613
3614we're giving them 
3615
3616huge win for us to not have to deal with CL/MAX til AFTER Level B determination! 
3617
3618[ fl:42 PM]: 
3619
3620agree, nobody asked me about CL to MAX, or what the confidence level was on level B. 
3621
3622[ |l:42 PM]: 
3623
3624sweet 
3625
3626you can't lie if you don’t have to talk! 
3627
3628[ ]l:42 PM]: 
3629
3630gave the big picture spiel at the beginning, then left 
3631how are we doing with the differences modules? 
3632j j [1:43 PM]: 
3633
3634I’m looking at your now 
3635
3636I should be able to send 2 of them back in about an hour 
3637
3638j_J [1:45 PM]: 
3639
3640good, that will passify them. We really don't need them getting in our chili about deadlines 
3641
3642
364346 
3644
3645I[1:45 PM]: 
3646
3647TFriow J 
3648
3649this damn RSAT fiasco really screwed up my ability to work on these this week 
3650
3651I [1:45 PM]: 
3652
3653no question there 
3654
3655i |[1:45 PM]: 
3656
3657i___j 
3658
3659I got that put to bed, at least for now, so now I'm on the training 
3660
3661”|[1:45 PM]: 
3662
3663cool 
3664
3665[ ] [1:46 PM]: 
3666
3667now there is a skewed flap position indication issue 
3668the engineers are trying to find a fix 
3669it just never stops! 
3670
3671_j[l:47 PM]: B 
3672
3673agree 
3674
3675
367647 
3677
3678From: 
3679
3680To: 
3681
3682Sent: 
3683
3684Subject: 
3685
3686
3687_j@boeing.com> 
3688
3689Boeing Employees 
3690
36911/5/2016 9:08:26 AM ' 
3692
3693Conversation with; 
3694
3695
3696L 
3697
3698yo 
3699
3700t__ 
3701
3702yo 
3703
3704
3705j7:47 AM]: 
3706
3707
3708][7:48 AM]: 
3709.1 
3710
3711
3712| ]7:48 AM]: 
3713
3714what days/times are we with the regulators? 
3715
3716: [7:48 AM]: 
3717
3718u......................................... 
3719
3720Tues/Wed Jan 19/20. Meetings inthea.m., ecab in the afternoon 
3721
3722( 17:49 AM]: 
3723
3724i.._....._..._...../ 
3725
3726any evening commitments with them? 
3727
3728Sales wants me to hang out with j j Wed night 
3729and I'm supposed to give them a cab session too 
3730I need to figure out when they want the cab 
3731
3732f *7:51 AM]: 
3733
3734
3735no.eyenina.c om mitments r was thinking of going out for a beer with them on Tues after the cab. Will be a small group. 
3736
3737
3738(MIA FAA) on Wed only 
3739
3740
3741L_j(TCCA),[_ 
3742
3743I'm thinking a debrief after the Wed pm cab session. 
3744
3745Depending on what we come up with for cab show and tell, we may not need a whole 4 hours on Wed 
3746
3747, i[7;52 AM]: 
3748
3749
3750I__....._.1 
3751
3752ok cool 
3753
3754gonna be an interesting juggling act for me that week 
3755i (7:53 AM]: 
3756
3757you could do cab on Tuesday after we are in there with the regulators, or same time on Wed 
3758
3759
37601[7:55 AM]: 
3761
3762yeah, let's see if we can come up with a 2 hour cab plan for Wed, so I can use the last 2 for | 
3763
3764{ “ 1(7:57 AM]: 
3765
3766I- i __ j....,......................... 
3767
3768It will be interesting for the cab sessions in that; aren't 737 qualified. That leaves! jasthe 
3769
3770ones that have the understanding of the differences’betweeh the NG and MAX. i ihasn't gone to 737 school yet. 
3771
3772f 17:58 AM]: 
3773
3774l_i 
3775
3776dogs watching TV. 
3777
3778
3779|-j[ 7:59 AM]: 
3780
3781Funny, I was going to say the same. I think we make our money at this meeting by getting them to buy into the training 
3782and evaluation plans. Unfortunate that [ j won't be here, he can corral! land guide her. [_jean to some extent. 
3783
3784f 1 [ 8:00 AM]: 
3785
3786i-i 
3787
3788well, I think with all the inexperience present, we should be able to gang up on them and steer it the direction we want. We 
3789just need to figure out what that direction is 
3790
3791. j [8:00 am]: 
3792
3793i-! 
3794
3795agree 
3796
3797;[ 8:53 AM]: 
3798
3799L........................_i 
3800
3801whatcha think of the ORW AFM verbiage I came up with? 
3802
3803[ (8:55 AM]: 
3804
3805working on it, keep getting tapped for other stuff 
3806
3807! [8:55 AM]: 
3808
3809i_! 
3810
3811I hearya 
3812
3813I'm heading for the MAX gen fam briefing in a few, I'll be in after that 
3814
3815
381648 
3817
3818BTWi ; wants to meet b4 our reg mtg 
3819
3820I'm trying to set something up for end of this week 
3821
3822he wants to give us some guidance based on their convos with AEG 
3823
3824j[8;58 AM]; 
3825
3826I talked to[ ;about sliding the diffs course left, told him we need an answer nit 2 weeks. Hinted that the 
3827
3828request from program is low key now, but will most likely be more formal and involve our bosses. Like the idea of the 
3829f hneeting, will give us more understanding/ammo for dealing with AEG 
3830f' ‘ [9:01 AM]: 
3831
3832yup 
3833
3834get us to ask all the right questions next week 
3835
3836
383749 
3838
3839From: 
3840
3841To: 
3842
3843Sent: 
3844
3845Subject: 
3846
3847
3848Boeing Employee 
3849
3850
3851Boeing Employees 
3852
38538/25/^015~T:42i4 ^PM ~ 
3854
3855Conversation with! Boeing Employee i 
3856
3857
3858j[ll:42 AM]: 
3859
3860
3861hey 
3862
3863will send you a link to the pptx that we updated in this meeting. 
3864
3865] [11:50 AM]: 
3866
3867ok 
3868
38691 [11:51 AM]: 
3870
3871
3872basically explained the inbound CRI on the Roll Arrow, and FAA IP on the ORW. I added that we met with AEG on the CBTs 
3873and updated the TIA date 
3874
3875|[H:55 AM]: 
3876
3877l is probably going to push for removing ARSA as cert requirement 
3878
3879- t ll;5> AM]; 
3880
3881cert requirement for the MAX? 
3882
3883I[12:00 PM]: 
3884
3885
3886yes 
3887
3888they're going over to look at an IAN issue right now for U12, perhaps give it a thumbs down, which will delay cert of U12, 
3889and take this opportunity to push for removing ARSA as MAX cert requirement 
38901[12:02 PM]: 
3891
3892do we/she have a strong enough case to convince SACO ARSA isn't required? 
3893
3894^ [12 02 pM]; 
3895
3896i ithinks so, and so do I 
3897
3898i_ f 
3899
3900our AP only has 1/3 roll authority, so it can’t get in the conditions the latest amndt is trying to protect for 
3901][12:03 PM]: 
3902
3903that makes things easier for the MAX. Lots of hours and $$ spent on that thing. 
3904
3905| [12:10 PM]: 
3906
3907
3908i know, but massive risk reduction 
3909
3910j [i;25 pM]; 
3911
3912[flies the NG more than the tech pilots do. How wrong is that? 
3913
3914rrr—rrrr- 1[1;26 PM]: 
3915
3916
3917on a number of levels 
3918
3919
3920I j [1:29 PM]: 
3921
3922I'm hoping we can kill RCAS 
3923waiting to hear back from! I 
3924
3925I [ 1:30 PM]: 
3926
3927That would be a hoot if after AEG approves the CBT, we come back to them and say ''nevermind 
3928
3929| j[l:30 PM]: 
3930
3931......... ' 
3932
3933I know 
3934
3935but this is what these regulators get when they try and get in the way. they impede progressw 
3936
393750 
3938
3939From: 
3940
3941To: 
3942
3943Sent: 
3944
3945Subject: 
3946
3947
3948j_ Boeing Emp loyee 
3949
3950Boeing Employees 
39515/29/2015 8:31:54 AM 
3952Conversation withj 
3953
3954
3955I | [7:57 AM]: 
3956
3957webex sliding until 0830 
3958| j[7:57 AM]: 
3959
3960"'copy 
3961
3962what are we going over on this? 
3963
3964f 1 [7:58 AM]: 
3965
3966i_i 
3967
3968building the pitch for the Regulators for June meeting onjammed elevator/DLC and how we will do the MCAB session. 
3969
3970i_land I were in the MCAB on Wednesday 
3971
3972| 1 [7:59 AM]: 
3973
3974ok cool, how did that go? any big surprises? 
3975
3976[ ] [7:59 AM]: 
3977
3978.. . J suck at flyj.nq,jammed elevator without DLC 
3979[7:59 AM]: 
3980
3981L_| 
3982
3983it's tough huh? 
3984
3985I crashed big time my first few times, that's what scares me about showing any of this to them 
3986_ .you can get decent at it after 3-4 tries, but the first few are ugly 
3987
3988^8:00 AM]: 
3989
3990they are going to tweak the elevator effectiveness a little. Yeah we talked about using a reasonable eg to make it doable 
3991without die. We want them to succeed without DLC 
3992it is easy to start chasing pitch and power and get in a PIO 
3993[ "j[8:03 AM]: 
3994
3995ultimately you have to have it trimmed up pretty well when you start your appr descent, and the thrust coupling is way 
3996more effective than the DLC, at least that's what I found 
3997you of course have to pretty much disregard your airspeed :) 
3998
3999| ~ [8:05 AM]: 
4000
4001agree. The profiles we were flying gave you the plane 10 mile final, level on speed at FI 5. Pretty stable start.! 
4002yesterday was talking about starting at altitude. That is going to be a bag of worms and a waste of time. 
4003
4004| 1 [8:05 AM]: 
4005
40061 _! 
4007
4008that is irrelevant, since the DLC doesn't work until the flaps are extended 
4009
4010I â–  [8:06 AM]: 
4011
40121_ i 
4013
4014agree, didn't want to get into it with her, told her we were still building the profile 
4015
4016
4017-1 [8:06 AM]: 
4018
4019we "don't "have time to show them multiple scenarios from alittude thru landing, that's stupid 
4020”1 [8:07 AM]: 
4021
4022_.. ......... ...___ f 
4023
4024yep,[_jput together a sequence that we will go over. We will also pull some of the slides from the pitch !’ 
4025
4026J_|gave last May to the AEG. Were you there for that pitch? 
4027
4028|[8:08 AM]: 
4029
4030
4031land 
4032
4033
4034yes 
4035
4036it was like dogs watching TV for the AEG (and me too) 
4037
4038curves, slopes, graphs, blah blah blah, stuff non-engineers and test pilots can't really understand 
4039other than the lines all line up between max and NG, which is supposed to prove they fly the same 
4040
4041! [8:10 AM]: 
4042
4043isent me that pptx, yeah a little too technical. I think that didn't sit well with! jas she wants to experience it. 
4044And we talked about that yesterday, in that we are moving from the chalk talk to the practical demos to win their 
4045confidence 51 
4046
4047I [8:11 AM]: 
4048
4049unfortunately I think she is going to suck so bad at flying them, she's going to demand this be trained in the sim 
4050I started thinking last night, what if we mandated the training in the NG starting in 2016, so everyone was trained on it 
4051ahead of MAX, (like RCAS)? 
4052
4053if there real concern is being trained on it in general, than it should be sufficient to get everyone trained on the NG 
4054the theorv agajn.being if you can do it in the NG, you can do it on the MAX 
4055
4056| [8:15 AM]: 
4057
4058
4059agree that is the risk, j jwell understands that. One reason the proposed sequence includes a normal FI 5 as a warm 
4060
4061up and the scenario builds from there. Mandate training jammed elev? Not a bad idea if you like practicing bleeding. We 
4062can recommend adding that into 2016 recurrent, but that would be admitting the difficulty of flying it in a model that has 
4063already been certified 
4064
4065|8:17 AM]: 
4066
4067I understand that, but if that's going to be there position, then that may be only option 
4068I would prefer we just go fight all these battles at once in DC and be done with it 
4069
4070
4071we're going to have to sit back and wait for their latest IP and then tear it apart with a logical argument 
4072can take to DC to end this 
4073
4074[8:19 AM]: 
4075
4076
4077ior whoever 
4078
4079
4080agree. Need to call j | this morning and find out more about this EASA/OSD meeting June 9-11 she talked about 
4081
4082yesterday. I can't find anyone here that knows about it. Maybe! ihas more details. Will ask her about an ETA on the 
4083IP_ ' " 
4084
4085(8:20 AM]: 
4086
4087I saw that email traffic 
4088
4089interesting that no one in Boeing knows about it 
4090__..._j[8:21 AM]: 
4091
4092
4093Getting the info second hand from the AEG may be the problem. Will clarify with her. Will also see her this afternoon at 
4094^retirement party 
40953:8:23 AM]: 
4096
40971 ( 3 - 
4098
4099Ok cool 
4100
4101
410252 
4103
4104From I _ Boeing Employee 
4105
4106To: Boeing Employees 
4107
4108Sent: 47T2/ZO'1F9:04;T4'FWr- 
4109
4110Subject: RE: MAX Recurring meeting 4-12-16 
4111
4112Attachments: NG to MAX Differences.docx 
4113
4114
4115Started an NG to MAX differences document to outline all of the large and small changes on the MAX (see last 
4116bullet in email below). The concern is that sum of all of these small changes could potentially jeopardize level B 
4117training. 
4118
4119Please take a look and add/delete as you see fit. Once it has made the rounds within our group then we need to 
4120send to the cert pilots. 
4121
4122Thanks, 
4123
4124
4125^FnghtTechnicai&Safety 
4126
4127_!~ Desk 
4128
4129I - Mobile 
4130
4131i-- 
4132
4133
4134From:[ Boeing Employee j 
4135
4136Se nt: Tuesday, April 12, 2016 3:42 P M 
4137
4138To: |_jg) boeing.com>; j ; 
4139
4140]3>boeing.com>;j l@boeing.com) 
4141
4142“‘™ ri ZZ s @boei nq.com> 
4143
4144Subject: MAX Recurring meeting 4-12-16 
4145
4146FYI, 
4147
4148From the MAX recurring meeting: 
4149
4150Amber ANTI-ICE annunciator panel light illuminating in flight without a known cause. 
4151
4152o Looking to add an additional camera to capture overhead panel lights to track reason 
4153o Could take time to get camera 
4154o Joined meeting late so no more information. 
4155
4156Amber ENG ANTI-ICE light latching on battery starts 
4157o Also latches on standby power if inflight 
4158
4159ECS would like to increase the time the amber L/R VALVE WAI light can remain illuminated before setting 
4160the MC light 
4161
4162o This is to reduce a lot of the nuisance alerts that are being seen in flight tests 
4163Amber COWL ANTI-ICE light illumination when engine thrust is suddenly increased. 
4164o E xample descent followed by level off when EAI is on 
4165
4166[_land j [expressed a BIG CONCERN that all of the small changes are really starting to add up. 
4167
4168o Could be a threat to level B 
4169
4170o A lot of small changes in systems that where not supposed to have any changes from NG 
4171§ Electrical - 3 or so second delay to engage generators after start 
4172§ Longer transition times in EAI/WAI valves 
4173§ Longer engine start times 
4174§ Etc. 
4175
4176o T l and f [ would like to start a list of all of the changes, big and small. 
4177
4178§ I will start working on this list. Will send around internally to compile and then will send to the 
4179pi lots f o r co m ments. 
4180
4181Thanks, 
4182
4183
4184Flight Technical & Safety 
4185
4186{ _h Desk 
4187
4188S_h Mobile 
4189
4190r-1 
4191
4192.com> 
4193
4194
4195From: 
4196
4197To: 
4198
4199Sent: 
4200
4201Subject: 
4202
4203
4204
4205Boeing Employees 
4206
4207'9720/26T6'4:45:2fPM 
4208
4209
4210Conversation with! 
4211
4212
4213[ "j3:24 PM: 
4214
4215did \ miss the 2 issues we want to talk about? 
4216
4217\ 13:24 PM: 
4218
4219nope 
4220
4221This is the dueal weather radar config not working for 20 seconds each time you switch between the systems 
4222; j 3:26 PM: 
4223
4224oh sweet jesus 
4225
4226| ] H 3:26 PM: 
4227
4228and gues who one of the 3 affected customers would be???? 
4229
4230
4231I .. ~ 1 4:12 PM: 
4232
4233this is a joke 
4234this airplane is ridiculous 
4235;_ ~"j t:12 PM: 
4236
4237getting better and better 
4238what havent they told us yet??? 
4239
4240Whats next? 
4241
4242[ j 4:13 PM: 
4243
4244who knows... 
4245
4246IZZZZZZZZZZJ4:13 PM: 
4247
4248We are having issues with every update we do 
4249
4250l 4;14 pM; 
4251
4252i_J 
4253
4254it seems like they'll never get it right 
4255fix one thing, break 3 others 
4256] |4:21 PM: 
4257
4258OMG!!!! ’ 
4259
4260What the hell 
4261
4262lj4 42 pM 
4263
4264i_ f 
4265
4266ugh 
4267
4268I need a cold one after that 
4269Gustavsson, Patrik H 4:42 PM: 
4270me too 
4271
4272This is just ridicoulus 
4273
4274! 4:42 PM: 
4275
4276i_,__- 
4277
4278too bad I have to go coach 
4279I 14:42 PM: 
4280
4281no one wants to fix anything 
4282Have fun! 
4283
4284f 4:43 PM: 
4285
4286i-1 
4287
4288you too. later! 
4289
4290i_ 
4291
4292later 
4293
4294
429555 
4296
4297From: 
4298
4299To: 
4300
4301Sent: 
4302
4303Subject: 
4304
4305
4306Boeing Employee 
4307
4308Boeing Employees 
4309
43108/i7720T7 7:i6:T5PM 
4311
4312RE: ; -: QRH procedure for MCP LOCKUP 
4313
4314
4315You guys rock! Awesome. Great stuff. 
4316
4317
4318From:! Boeing Employee : 
4319
4320Sent: Thursday, August 17, 2017 2:16 PM __ 
4321
4322Toj FTZZZZZZZZr i@boeinq.com>: l_ j 
4323
4324[ ' " _ ......Iboei ng.com>;[__ j@boeing.com>; | 
4325
4326[ j®boeing.com> 
4327
4328Subject; RE: T^""l QRH Procedure for MCP LOCKUP 
4329
4330Sweet! You’re jedi mind tricks serve you well. 
4331
4332
4333737 Chief Technical Pilot 
4334
4335
4336
4337From:! Boeing Emloyee j 
4338
4339Sent: Thursday, August 17, 2017 2:15 PM 
4340
4341To:! it5)boeina.com>: 1 
4342
4343l@boeina.com>: 
4344
4345i _ E>boeinq.com>:i 
4346
4347Subject: RE:! |q'RH Procedure for MCP LOCKUP 
4348
4349! i 
4350
4351Done. [ j will tellj )he has no objection to the checklist. 
4352
4353|®boeinq.com> 
4354
4355From:: j 
4356
4357Sent: Thursday. August 17, 2017 12:23 PM 
4358
4359
4360To:| ja)boeinq.com>:! 
4361
4362i 
4363
4364i 
4365
4366i 
4367
4368! l5)boeina.com>: f 
4369
4370|S)boeinq.com>: i 1 
4371
4372
4373@boeina.com > 
4374
4375"Subject: Re~""‘]QR H Procedure for MCP LOCKUP 
4376
4377
4378I suggest a phone call back to{ J telling that while in general we don’t support cycling CBs we realize this has 
4379been an effective customized [ jNNC and would hate to see them lose it, especially since it's worked well for 
4380them. 
4381
4382! isn't asking our opinion, he's asking for| ; So let's give him enough ammo to pull the trigger. 
4383
4384
4385Sent via ll>c Samsung Galaxy S7 active, an AT&T 4G LTE smartphone 
4386
4387
4388— Original message 
4389
4390
439156 
4392
4393From: | Shoeing-com > 
4394
4395Date: &7T77T7T:^T^XGrvrrD5:UQJ-‘ 
4396
4397To: | __ |@boei ng.com > J_ _J 
4398
4399f_ j@boeing.com >, \ |f)boeing.com> , 
4400
4401{ffj.boetng.coni > 
4402
4403'nSuFjectTREil ]QRH Procedure for MCP LOCKUP 
4404
4405k_ i 
4406
4407
4408]seems to be getting hung up on the conversion from! jmaking their own manuals to Boeing. 
4409
4410
4411The MCP LOCKUP NNC is only in the j 
4412
4413
4414COC book, no other operators get this NNC. 
4415
4416
4417I don’t see that we need to justify whether or not it complies with our definition of troubleshooting. 
4418This is in their book by COC, not by NTO. We didn’t approve the checklist, just published it. 
4419
4420
4421I looked through my archives and don’t see any discussion other than documentation in 2005 of inflight service 
4422experience. 
4423
4424We do have a FOTB, attached, that directs to cycle the FD switches. That same content is in the FCTM. 
4425Comments? 
4426
4427
4428From:! Boeing Employee 
4429
4430
4431Sent: Thursday, August 17, 2017 8:48 AM 
4432
4433To:] lr@boeinq.com >: ( 
4434
4435
44361 l@bd'eihg.com>: j 
4437
4438_i 
4439
4440g)boeinq.com> 
4441
4442Subject: FW:] ] ORH Procedure for MCP LOCKUP 
4443
4444i-1 
4445
4446
4447
4448Ross is looking at this 
4449
4450
4451From:] i@faa.gov Imailtol _ ’@faa.qov1 
4452
4453Sent: Thursday. August 17, 2017 8:38 AM 
4454
4455To:! _ i@boeina.com >: I_ _ @boeina.com > 
4456
4457Subject: FW:1 jtSRH Procedure'for MCP LOCKUP 
4458
4459Would love to hear your thoughts before I respond. Many thanks. 
4460
4461
4462AEG Pilot, FSB & FOEB Chairman 
4463ERJ-170, ERJ-190, BAE-146 
4464Seattle Aircraft Evaluation Group (AEG) 
4465
4466
4467We value your feedback. 
4468
4469Flight Standards Service Feedback Form 
4470
4471
4472From:! i(FAA) 
4473
4474Sent: Wednesday,"August 16, 2017 8:30 AM 
4475
4476To:JZZZZZ^(FAA)_ 
4477
4478Cc:i *FAA);j j(FAA); 
4479
4480Subject:! $RH ProcedureTor MCP'LOCKUP 
4481
4482
4483
4484j(FAA); j 
4485
4486
4487(FAA); 
4488
4489
4490(FAA) 
4491
4492
4493
4494I am the APM for the B-737-800 fleet at the; :CMO. In coordination with the Seattle AEG for the past 11 
4495years, I have been involved in the approval process on several versions of the! ;QRH. 
4496
4497Prior to 2014,: 
4498
4499
4500had their own stylized QRH, which provided Non-Normal procedures on the right-hand 7 page, 
4501and detailed instructions and information for the crew, on the facing page. This QRH was in use f o r many years’ 
4502even prior to my a rrival at this C MO in 2006. In 2008, at the POI’s request, another A PM, i ! and I 
4503
4504met with Inspector! J B-737 AEG. Inspector f 'c onducted a review of thf* pRHs and 
4505
4506provided an e-mail on his findings. This e-mail and samples of that stylized QRH are cortfafriecfln attachment #1. 
4507
4508
4509In 2014, 
4510
4511
4512| petitioned the SEA B-737 AEG, 
4513
4514
4515for approval to use the Boeing QR H and Quick 
4516
4517
4518Reference Cards (QRC). This request was also approvecfTTiowever, due to the incapability between i 
4519
4520
4521heeds 
4522
4523
4524and the rigid Boeing publication schedule, 
4525
4526
4527is now printing their own QRHs, but continuing to fohowtfie 
4528
4529
4530Boeing procedures and format. Attachment'#? contains the current QRH version. 
4531
4532
4533The B-737NG MCP LOCKUP procedure directs the crew to pull and reset selected circuit breakers on the P-6 and 
4534P-18 panels. Discussion within the office made us question whether there was any conflict between this QRH 
4535procedure and the general Boeing guidance that directs crews to avoid t rou ble shoo t ing . Thisj |QRH 
4536
4537
4538procedure has been approved for many years, and it is the opinion ofj_land the B-737 APMs in 
4539
4540this office, that the procedure remains acceptable. Would you please provide us your concurrence on this matter 
4541so that! jan continue use of this non-normal procedure? 
4542
4543
4544Thank you for your help, 
4545
4546
4547AircrewProgram Manager - B737-800 
4548
4549
45501 . 
4551
4552
4553iCertif icate Management Office 
4554
4555
4556Any comments you may have on service provided are appreciated. Please email feedback to 
4557
4558http://www.faa.gov/about/office orq/headquarters offices/avs/stakeholder feedback/afs/field/ 
4559
4560
456158 
4562
4563From: 
4564
4565To: 
4566
4567CC: 
4568
4569Sent: 
4570
4571Subject: 
4572
4573Attachments: 
4574
4575
4576Boeing Employee 
4577
4578l 6/a20i79i2li5TW - 
4579
4580FW: MAX LEVEL B DIFFERNCES SOLUTION 
4581
4582NG to MAX Differences.pdf; Procedural Differences.pdf 
4583
4584‘ Pleas e seeemail I sent to[ jyesterday. We had a good phone conversation. I am concerned that if 
4585
4586j jchooses to require'a M’AX'sTmuiator for its pilots beyond what all other regulators are requiring that it will 
4587
4588Wcreating a difficult and unnecessary training burden for your airline, as well as potentially establish a precedent in 
4589your region for other MAX customers. I have suggested some alternatives to requiring a MAX simulator below. 
4590Please review with your team and let me know if you would like to discuss further. I also attached a few 
4591presentations showing just how similar the MAX is to the NG. 
4592
4593Thank you, 
4594
4595
4596737 Chief Technical Pilot 
4597
4598From: | Boeing Employee j 
4599Sent: l^bnday‘"June‘057 J 2017 10:59 PM 
4600To: | ' 
4601
4602Cc:! [ 
4603
4604
4605Boeing Employee j 
4606
4607Subject; RE; MAX LEVEL B DIFFERNCES SOLUTION 
4608
4609
4610Thank you for the call. I have attached the technical and operational differences presentations here for your team. 
4611Please keep in mind that the supplementary and non-normal procedure differences are considered Level A, or 
4612Handout differences only, as they are read-and-do procedural differences. I would be happy to present these 
4613briefings to your team if you would like, or you can review them and if you have any questions please do not 
4614hesitate to ask. 
4615
4616Rather than require a simulator event, you may want to consider what other airlines have thought about, such as 
4617requiring a minimum hours requirement on the 737NG before doing the MAX differences training, or perhaps 
4618requiring the first flight on the MAX be with another pilot who has already flown it. I believe, based on other 
4619operator inputs, that you will find any of these solutions to be acceptable. A simulator training requirement would be 
4620quite burdensome to your operation. 
4621
4622I look forward to working with your team as you prepare to bring the 737 MAX into your operation. 
4623
4624
4625Regards, 
4626
4627
4628737 Chief Technical Pilot 
4629
4630
4631
4632From:! 
4633
4634Sent: Monday, June 05, 2017 9:33 PM 
4635
4636H--- 
4637
4638Cc: | 
4639
4640
4641IS)boeing.com> ; 
4642
4643
4644r@boeinq.com> 
4645
4646
464759 
4648
4649Subject: RE: MAX LEVEL B DIFFERNCES SOLUTION 
4650Dear f 1 
4651
4652Thank you for the explenation. 
4653
4654I will discuss further with my team. 
4655
4656
4657Regards 
4658
4659
4660l T)eputy'Training"T3T57" 
4661
4662
4663From: |_ i@boeinq.com > 
4664
4665
46667 11:01:40 AM _ 
4667
4668Boeing Employee 
4669
4670
4671Sent: Tuesday, June 6 t 20 
4672
4673To: ( . T .j 
4674
4675Cc: i r _j 
4676
4677Subject: RE: MAX LEVEL B DIFFERNCES SOLUTION 
4678
4679
4680There is absolutely no reason to require your pilots to require a MAX simulator to begin flying the MAX. Once the 
4681engines are started, there is only one difference between NG and MAX procedural^, and that is that there is no 
4682OFF position of the gear handle. Boeing does not understand what is to be gained by a 3 hour simulator session, 
4683when the procedures are essentially the same. 
4684
4685Perhaps we should discuss at your earliest opportunity. The FAA, EASA, Transport Canada, China, Malaysia, and 
4686Argentinia authorities have all accepted the CBT requirement as the only training needed to begin flying the MAX. 
4687I’d be happy to share the operational differences presentation with you, to help you understand that a MAX 
4688simulator is both impractical and unnecessary for your pilots. 
4689
4690Please let me know when would be the best time to have a webex discussion. 
4691
4692Thank you . 
4693
4694
4695737 Chief Technical Pilot 
4696
4697
4698p: 
4699
4700
4701From:!’ 
4702
4703Sent: Monday,"Jurie'05,‘2D178:‘42‘PM' 
4704
4705To: j 
4706
4707Cc:! 
4708
4709.SutufidEREf MAX LEVEL B DTFFERNCeS'S'OlOtION 
4710
4711
4712i@boeingcom>; 
4713
4714
4715;@boeina.com> 
4716
4717
4718I'm still on going with the team . 
4719
4720The syllabus still on progress .On my side i decide to gave the transition pilot with 1 sim familirization. 
4721
4722And also gave them 24 hours ground class room including CBT that Boeing gave us and flight technique compile 
4723with company guidance procedure. 
4724
4725Actually i have question regarding ETOP for Boeing 737 MAX 
4726
4727
4728| as a Technical Pilot B 737 at < 
4729
4730
4731will intouch with you 
4732
4733
4734I will give you a call after I discuss with my team on syllaby. 
4735Best regards 
4736
4737
473860 
4739Deputy Training B 737 
4740
4741
4742From:; f@boeing.com > 
4743
4744Sen t: Yuescfay;'June B,'2017 ~T0'2g:27'XM __ 
4745
4746To: I } Boeing Employee I 
4747
4748Subject: RE: MAX LEVEL" BD1FFERTTCES SOLUTION 
4749
4750
4751I would like to discuss what if any requirements beyond the Level B CBT the DGCA has required of you, or if your 
4752airline has determined any additional training is required. Please call me today on my cell phone, at your earliest 
4753convenie nce. Do not worry abo ut what time it is here for me. 
4754
4755My cell is| 
4756
4757Thank vou l 
4758
4759
4760737 Chief Technical Pilot 
4761
4762From:| 
4763
4764Sent:.Mo’^ 
4765
4766To: [ jg)boeina.com >:i i@boeina.com > 
4767
4768Subjecff Re:'MAX'LEVELS'DTFFESNCES SOLUTION-" 
4769
4770Dear! j 
4771
4772i......._..." 
4773
4774
4775Updating my cell no is 
4776Thanks 
4777
4778
4779
4780'Deputy Trai ningB 737 
4781
4782
4783From:; 5)boeina.com > 
4784
4785Sent: Yueid‘ay,''jai : ie'B72t3T7T0T2'1:D'6'AlW ! 
4786
4787To:; Boeing Employee : 
4788
4789Subject : MAX LEVEL B DIFFERNCES SOLUTION 
4790
4791I just spoke with; jat his mobile # below. Currently in FFS and busy rest of day. He welcomes you 
4792
4793call him this timetomorrow at number below (and attached). The number shall be: 
4794
4795Mobile; 
4796
4797This would be TTfOO’AM ] ;time. 
4798
4799Best Regards, 
4800
480111 Boeing Flight Serv ices | Regional Sales Manager | APAC 
4802I” ”] Singapore | UTC/GMT + 8 liours 
4803
4804i_! 
4805
4806
4807This email and any attachments are confidential and may also be privileged. If you are not the addressee, do not disclose, copy, circulate or in any other way use or rely 
4808on the information contained in this email or any attachments. If received in error, notify the sender immediately and delete this email and any attachments from your 
4809system. Emails .cannot be.guaranteed to be secure or error free as the message and any attachments could be intercepted, corrupted, lost, delayed, incomplete or 
4810amended. | j do not accept liability for damage caused by this email or any attachments and may monitor email traffic. 
4811
4812
481361 
4814This email and any attachments are confidential and may also be privileged. If you are not the addressee, do not disclose, copy, circulate or in any other way use or rely 
4815on the information contained in this email or any attachments. If received in error, notify the sender immediately and delete this email and any attachments from your 
4816system. Emails cannot be guaranteed to be secure or error free as the message and any attachments could be intercepted, corrupted, lost, delayed, incomplete or 
4817amended.! 
4818do not accept liability for damage caused by this email or any attachments and may monitor email traffic. 
4819
4820
4821This email and any attachments are confidential and may also be privileged. If you are not the addressee, do not disclose, copy, circulate or in any other way use or rely 
4822on the information contained in this email or any attachments. If received in error, notify the sender immediately and delete this email and any attachments from your 
4823system. Emajls cannot be guaranteed .to be secure or error free as the message and any attachments could be intercepted, corrupted, lost, delayed, incomplete or 
4824amended, j _j do not accept liability for damage caused by this email or any attachments and may monitor email traffic. 
4825
4826
482762 
4828
4829From: 
4830
4831To: 
4832
4833Sent: 
4834
4835Subject: 
4836
4837
4838iZZZZZZZZZZZZZZZZZZZ ig>boeing.com> 
4839
4840Boeing Employees ; 
4841
4842'57l8/26i8 10:38:43AM 
4843tomorrow and upcoming weeks 
4844
4845
4846, 1020 AM; 
4847
4848i’cZn’t belTe’ve how they are yanking your chain. Sorry man 
4849Jl0:20 AM: 
4850
4851It's such a shit show 
4852
4853
4854110:20 AM: 
4855
4856totaiiy 
4857
4858I’ll be shocked if the FAA passes this turd 
4859
4860i ] l0:20 AM: 
4861
4862They are doing all this last minute shit. I really do need to be there to make sure they haven't screwed things up too badly 
4863[ jlQ:21 AM: 
4864
4865you know they did 
4866
4867
4868f-i 10:21 AM: 
4869
4870EASA expressed their concerns yesterday with the high DR count for SIN. Not going to be easy 
4871
4872! " "j 10:21 AM: 
4873
4874n otsu rp ris i n ng 
4875
4876r AM: 
4877
4878I_...___........__ 
4879
4880Nope. Not looking forward to the next few weeks 
4881
4882I was going to take today off, now I'm making travel changes, and emails. It'll be a lot of overtime this pay period! 
4883
4884
4885110:23 AM: 
4886
4887
4888well take care of your family, be there as much as you can 
4889dump anything you need to on me or the other guys. I leave for my 
4890."]10:26 AM: 
4891
4892I wifi, hope you have a good trip around Europe! 
4893
4894j ';10:32 AM: 
4895
4896"thanks, should be fun. 2 new pins in the map for me 
4897
4898
4899
4900next Fri for a week 
4901
4902
490363 
4904
4905From: 
4906
4907To: 
4908
4909Sent: 
4910
4911Subject: 
4912
4913
4914--—*-—-—-*—-—---—-—-—-*-—-—I 
4915
4916J@boeing.com> 
4917
4918Boeing Employees 
49195/18/20l"8“9'fT8:56 AM 
4920MAX Level D 
4921
4922
492318:48 AM: 
4924
4925’’Morriingl \ 
4926
4927You r badge'stiil w orked this morning? :) 
4928
4929I [8:50 AM: 
4930
4931‘lol 
4932
4933morning sir 
4934
4935it worked in my computer...but working from home today so who knows about the office entrance lol! 
4936
4937. 5:51 AM: 
4938
4939lol 
4940
4941Same thing here 
4942
4943
4944r 
4945
4946
49478:51 AM: 
4948
4949
4950haha 
4951
4952
4953•8: 51 AM : 
4954
4955l ''TusTgbT¥feque’sf "fr6m| jto go down to Miami on Sunday... 
4956
4957Not happy. I have spent way more time on this project than I should. And I was because they failed to listen to me in the 
4958first place!!!!! 
4959
4960Arghhhhh 
4961
4962i 18:52 AM: 
4963
4964
4965yeah i think they wnated an extra day with you just in case 
4966cause they love you ;) 
4967
4968_J:52 AM: _ a 
4969
4970Either way, not much of a response from! I. 
4971i 8:52 AM: 
4972
4973haha yeah i saw that 
4974
4975
4976|8:52 AM: 
4977
4978
4979Didn't really say much 
4980_|8:52 AM: 
4981
4982i think he’s overall unimpressed 
4983
4984^ AM; 
4985
4986He should be. It h asn't been an impressive performance 
498718:53 AM: 
4988
4989pre t tv'sure F i e has a so ur taste in his mouth about this team 
4990_ 8:53 AM: 
4991
4992The only reason we just about scraped through to a yes vote is because of YOUR work. And hugely because of 
4993tireless work 
4994
4995The sim group has created a culture of "good enough" 
4996
4997And that is an incredibly low bar. 
4998
4999It just doesn’t cut it anymore. The cozy days with regulators are nehind us 
5000
5001^ AM; 
5002
5003yeah i'll look to get some recognition for 
5004
5005
5006yeah things gotta change with that sim group"’ 
5007i saw cut the beast at the head and start fresh 
5008
5009
50108:55 AM: 
5011
5012Yes, he deserves it more than anyone. BY A MILE 
5013
5014-, 8;55 AM; 
5015
5016that team just continues to piss me off 
5017always want recognition, never accountability 
5018[ 8:55 AM: 
5019
5020It can’t be how we do things at Boeing anymore. Out with the old, in with the new I say 
5021
5022
502364 
5024
5025Not necessarily people, but attitude! 
5026
5027I :8:56 AM: 
5028
5029.........___i 
5030
5031yeah but the quickest way to chang e a 20 year attitude is to rid the people that drive the attitude 
5032not sure yo ur re l ations hip withf but i’ve not been impressed 
5033[ j 8:59 am! 
5034
5035C....................... — 
5036
5037I really like \ |as a person. But to say that using the AMM was very in depth testing??? WTF. The AMM only describes 
5038how the system works. What is the benefit to coding the software to a different behavior that the actual system and 
5039AMM? 
5040
5041
5042It's a culture issue. It takes 5-12 years (ish) to change culture. Better not waste any time making changes. 
50431 9:00 AM: 
5044
5045
5046it is a culture issue for sure 
5047
5048if there’s one thing boeing does well is waste time 
5049
5050lol! 
5051
5052thats the whole compnay in general not just T&PS 
5053
5054
5055" ]9:02 AM: 
5056
5057Tes.'fhatTsTrue ‘ 
5058
5059We have wasted so much time and money on this. And it was completely avoidable 
5060
5061I have used the words "misleading" and "mischaracterization” a lot over the last two years in relation to his program. I 
5062could be even more honest as use other synonyms that even better describe what has been going on. 
5063j needs to ma ke changes here before 777X 
5064_19:06 AM: 
5065
5066
5067i feel like ( jcares less about this stuff 
5068
5069his vision is alfabout more business development 
5070
5071not the operational side 
5072
5073operational side in his mind will take care of itself 
5074my opinion at least 
5075
5076^ i2 AM; 
5077
5078
5079probably true. Hope 
5080
5081
5082pees things differently 
5083
5084
5085This must cost and armancPa leg though 
5086! 9:15 AM: 
5087
5088
5089yeah we’ll see 
5090
5091nearly impossible to capture the true cost of all this 
5092imagine the enormous OT, travel, etc 
5093
5094
509565 
5096
5097r 
5098
5099i 
5100
5101
5102gboeing.com> 
5103
5104
5105From: 
5106
5107To: 
5108
5109Sent: 
5110
5111Subject: 
5112
5113
5114Boeing Employees 
5115
5116Conversation withj I 
5117
5118i--- 1 
5119
5120
5121]9:02 AM: 
5122
5123you on a call? 
5124
5125[ ):02 AM: 
5126
5127Yes but it isn't important 
5128Just TRB 
5129
5130! 59:02 AM: 
5131
5132Ok . nee d to chat with you 
5133
5134|9:03 AM: 
5135
5136Did you accept the Yaw Damper runaway malfunction in it’s entirity? 
5137
5138OK - d o you want me to call your mobile? 
5139
5140| bays he doesn't have to change the release notes that said the issue wasn't on offer but has issued a closure 
5141statement in your name saying that the issue that wasn't on offer was accepted in the load it wasn’t meant to be checked 
5142with 
5143
5144! 19:58 AM: 
5145
5146In summary, no go for the following from my opinion: 
5147
5148Number of oustanding DRs - quantity touching almost every aircraft system. Failure to meet targets, duration of open DR that 
5149demonstrate slow rate of closure, ECDs for certain systems being pushed to late 2018 or 2019 
5150
5151Unknowns - 
5152
5153Tiller control loading - requires another sofware update to an already froxen load and the best it does it restore the tiller to the known 
5154underperfoming state 
5155
5156Air conditioning - now compromising sound QTGs - these tests form one of the two critical elements of the Level D update 
5157Model crash, EGPWS TERR FAIL or major model overrun 
5158Visual - models, aliasing, and lens movement 
5159
5160QTG issues - FAA have raised concerns over the resource data for 1 b3 and provided a list containing other failures 
5161Resource Constraints - do all parties have sufficient resources going forward to prioritize Boeing issues? 
5162
5163
5164110:03 AM: 
5165
5166i_! 
5167
5168My guess, the vote will be 5-3 
5169
5170or 6-2 . 
5171
5172j ll 0:19 AM: 
5173
5174did 1_iget a hold of you? 
5175
5176f 10:22 AM: 
5177
51781 ""‘"Yes -’basically have been thrown to the wolves 
5179His vote is deferring to me 
5180Final list: 
5181
5182Nunn ber of oustanding DRs - quantity touching almost every aircraft system Failure to meet targets, duration of open DR that 
5183demonstrate slow rate of closure, ECDs for certain systems being pushed to late 2018 or 2019 
5184
5185Unknowns - 
5186
5187Tiller control loading - requires another sofware update to an already froxen load and the best it does it restore the tiller to the known 
5188underperfoming state 
5189
5190Ar conditioning - now compromising sound QTGs - these tests form one of the two critical elements of the Level D update 
5191Model crash, EGPWS TERR FAIL or major model overrun 
5192Visual - models, aliasing, and lens movement 
5193
5194QTG issues - FAA have raised concerns over the resource data for 1 b3 and provided a list containing other failures 
5195
5196
519766 
5198
5199All the time the sound / tiller are being worked Is time that the TRU QTG specialist Is not resolving QTG issues 
5200
5201Training - IPSS indicates no training scheduled on this device for some time so what is driving the requirement at this time? 
5202
5203Resource Constraints - do all parties have sufficient resources going forward to prioritize Boeing issues? 
5204
5205[ |l 0:24 AM: 
5206
5207I jl0:36 AM: 
5208
5209have you talked to[ } he seems to be the only other pilot on the call 
5210f 10:36 AM: 
5211
5212‘"Fhave not " ! 
5213
5214I doubt] will call in 
5215
5216i 10:36 AM: 
5217
5218L..,.__...j n . r — rr 
5219
5220_ Nor I -i Works for L H’J that is why I was asking 
5221
5222]_jl 0:3 7 AM: 
5223
5224Let's see how they do this 
5225! j 0:37 AM: 
5226
5227ok 
5228
5229j ” ll0:37 AM: 
5230
5231f wonder if [ i is jus’t lisening in 
5232..listening 
5233
5234Il0:37 AM: 
5235
5236I __J 
5237
5238maybe 
5239
5240| 10 55 AM; 
5241
5242I -------* f-■*—* ; 
5243
5244We know where \ \ vote is going 
5245
5246I -10:55 AM: w ' 
5247
5248i_J 
5249
5250I know 
5251
5252Are you wavering? 
5253
5254i just forwarded | jthe meeting notice as he asked if SM were on the call - didn’t realise it went to all 
5255I’m doomed 
5256
52571 1 10:56 AM: 
5258
5259Nope, not wavering 
5260It’s a no 
5261
5262f ll0:57 AM: 
5263
5264i_ i 
5265
5266ok - me too 
5267
5268i -10:57 AM: 
5269
5270‘‘Tf Fs'a'yes they woufd have 48 hours to fix the master caution and tiller for F&S to be signed 
5271I really would struggle to defend the sim in front of the FAA next week 
5272jl 0:58 AM: 
5273
5274And what if somebody books training next friday? 
5275jl0:59 AM: 
5276
5277Exactly’when it's qualified it is ready as far as I am concerned 
5278j j 11:00 AM: 
5279
5280" They are not looking at it like that - just like no external customers use NG#1 
5281I l l 1:02 AM: 
5282
5283ok so no problem then! 
5284f ll 1:02 AM: 
5285
5286i.._..._..._i 
5287
5288ye olde magician trick 
5289[ .]l 1:02 AM: 
5290
5291it.they.jjeariy walked off last year, then they will probably be very happy to see it again I'm sure! 
5292jl 1:02 AM: 
5293
5294''"o’fcourse 
5295
5296And some of the older issues too 
5297f J 1:10 AM: 
5298
5299is that correct? 
5300
5301j "jl 1:10 AM: 
5302
5303They are not declared on any of the other visuals 
5304
5305{ _jl 1:10 AM: 
5306
5307same on all our devices? 
5308
5309
531067 
5311
5312h 1:10 AM: 
5313
5314L_1 
5315
5316simulators even 
5317
5318AM; 
5319
5320They are desperate for a go 
5321I 111:19 AM: 
5322
5323"" No kiddirig 
5324
5325[ ’11:19 AM: 
5326
5327Every system is impacted by DRs - how do you work around all DRs? 
5328
5329[ 1 1:20 AM: 
5330
5331I got it from him about 6 weeks ago 
5332I agree 
5333
5334Thank you | 1 
5335
5336j Il 1:21 AM: 
5337
53381---i 
5339
5340He will be picking up the pieces 
5341[ i 11:21 AM: 
5342
5343"’’’yep J 
5344
5345j 'l l 1:25 AM: 
5346
5347Got your night vision goggles? You’ll have to do qual with the lights switched off 
5348! ;i 1:26 AM: 
5349
5350l_j 
5351
5352haha 
5353
5354
5355j i l 1:27 AM: 
5356
5357this isn’t a true statement - the campuses declined the newer loads 
5358
5359[ H 1:27 AM: 
5360
5361
5362Yes, I still haven’t been forgiven by god for the covering up I did last year 
5363f jl 1:27 AM: 
5364
5365Rone"of this changes my mind 
5366I h 1:27 AM: 
5367
5368i_j 
5369
5370Can't do it one more time, the Pearly gates will be closed... 
5371
5372f ( 11:27 AM: 
5373
5374i just received a shovel to start my journey to the hotter place.... 
5375
5376
5377! 
5378
5379
5380r 
5381
5382
5383r 
5384
5385i 
5386
5387I 
5388
5389
5390[11:28 AM . 
5391
5392I'll end up there either way. There is no way anyone involved in iLC does not end up there... 
5393(face palm) 
5394
5395\ 11:28 AM: 
5396
5397Better invest in a bigger spade then 
5398
5399H 1:31 AM: 
5400
5401_! V 
5402
5403ok then. We are good 
5404No problem then 
5405!l 1:32 AM: 
5406
5407
5408so the reported count is 120 but we have closed 20 on this call 
5409Damn, we are good 
5410
5411
5412What about the 60 P4? 
5413
5414And he hasn't worked there since 1990 
54151995 
5416
5417
5418Ok then 
5419It’s a go ! 
5420
5421j 11:34 AM: 
5422
5423i wiii still vote no - but 
5424
5425
5426(11:33 AM: 
5427
5428
5429has just pulled the rug 
5430
543111:34 AM: 
5432
5433Sounds like he is a no too '* 
5434
543511:35 AM: 
5436
5437He was meant to be backing me... 
5438
5439jl 1:35 AM: 
5440
5441sounds iike he is??? 
5442
5443
5444[ -j 11:35 AM: 
5445
5446Not sure... Hope he does 
5447j 1 1 1:36 AM: 
5448
5449
545068 
5451
5452
5453it sounds like it to me 
5454
5455
5456il 1:37 AM: 
5457
5458_J 
5459
5460that’s system checking isn’t it? 
5461
5462":11:37 AM: 
5463
5464
5465yes it _is_ 
5466
5467
5468[11:38 AM: 
5469
5470
5471So qualified or not qualified makes no difference 
5472jl 1:38 AM: 
5473
5474I’m not sure, but it wouldn’t be hard to check 
5475
5476
5477f 11 1:39 AM: 
5478
5479What of the irreparable damage to the Boeing name if it fails? 
5480"jl 1:39 AM: 
5481
5482‘"'exactly ' 
5483
5484j j 11:39 AM: 
5485
5486Binary could be dead in the water 
5487
5488i il 1:40 AM: 
5489
5490l________ 1 
5491
5492good shape for QTG? 
5493
5494
5495r ~~- - i 11:41 AM: 
5496
5497not as good as people think 
5498
5499And certainly not for CAAS 
5500
5501So it was a turd but now it is slightly polished 
5502
5503F j 11:48 AM: 
5504
5505I believe them. They did get everything fixed between each iLC qual last year. Right?!?!?! 
5506
5507| {11:48 AM: 
5508
5509‘"'Of course they did - it's all documentation 
5510Bold claim 
5511
5512j ^ ] l 1:48 AM: 
5513
5514of course! 
5515
5516Not issues here 
5517f jl 1:49 AM: 
5518
5519imagine now that it fails for a Binary reason.... 
5520
5521i !l 1:49 AM: 
5522
5523I________„_ 1 
5524
5525That was bold 
5526
5527At least they delivered on 0 DRs a week ago 
5528Wait a minute... 
5529
5530
5531I ]11:53 AM: 
5532
5533And that was the official answer - we are going 
5534
5535_jl 1:53 AM: 
5536
5537lol 
5538
5539This is just a waste time, going through the motion. Let's see how the campus votes 
5540what. The product is high quality!!! 
5541
5542The binary group just confirmed it 
5543[ jl 1:55 AM: 
5544
5545it all relative 
5546
5547[ ] 11:56 AM: 
5548
5549"I oF 
5550
5551
5552-i H:56 AM: 
5553
5554And now the backside covering happens 
5555i jl 1:59 AM: 
5556
5557hmm, did not see that coming 
5558M 1:59 AM: 
5559
5560"Money" 
5561
5562-j 1;15 pM; 
5563
5564Let’s see what happens over the next two days 
5565There’s going to be a lot of pressure on us to say yes 
5566; j l:15 PM: 
5567
5568Indee d - won't be on the call on Thursday 
5569
5570
5571i will say yes -j has said the tiller is back the way it was, calibrated, and QTGs passing 
5572
5573i_ ) 
5574
5575ok 
5576
5577j ' j 1:16 PM: 
5578
5579So it comes down to air conditioning - but! j still may say no 
5580
5581r.' ll :1 6 PM: L - ‘ 
5582
5583Will you still vote no? 
5584
5585If they fix it, will you say yes? 
5586
5587[ j 1:16 PM: 
5588
5589If I thinks there is a regulatory issue, the answer will be no 
559011:17 PM: 
5591
5592i wili have to talk to him before then 
5593! 11:19 PM: 
5594
5595l __ —.1 _^ 
5596
5597Yes - but you are in a quandary.! jasked if there were any other issues that prevented a Go beyond tiller/sound/master 
5598caution 
5599
5600| |l :21 PM: 
5601
5602That ' s true from a pilot perspective, but there are other issues too, like the QTGs, blanking screen etc 
560311:22 PM: 
5604
5605i know - that is what people aren't considering 
56061 ; 23 PM: 
5607
5608It’s the overall simulator. I could be "happy" from the pilots perspective, even if I am on the edge, but the issues that don't 
5609affect pilots are still significant 
5610
5611
5612Exactly - people have acquired tunnel vision - they are concentrating on two issues when there are hundreds more 
5613
5614
561570 
5616
5617From: 
5618
5619To: 
5620
5621Sent: 
5622
5623Subject: 
5624
5625
5626jgboeing.com> 
5627
5628Boeing Employees __ __ _j 
5629
56305/14^(^8’4-56:02^E(ZZZZZZZ” 
5631
5632Conversation with | Boeing Employee | 
5633
5634
5635b:20 PM: 
5636
5637can you forward this meeting notice? 
5638
5639My outlook doesn't work 
5640
5641need to use my ipad, but the meeting notice is not there 
5642f }:21 PM: 
5643
5644’"Sent”" 
5645
5646j. " "3:22 PM: 
5647
5648so weird, it does not show in my calendar on the ipad 
5649[ 1:23 PM: 
5650
5651STrange -j sent it twice - I'll try the other one 
5652i:24 PM: 
5653
56541_______i 
5655
5656It shows up on my company phone, but not on ipad. And my outlook asks me to sign in but does not accpept my sign in 
5657pM 
5658
5659l _—r 
5660
5661I have had that since the last Windows update 
5662Try quitting outlook and restarting 
5663I find now I have to do that if I switch networks 
5664
5665):25 PM: 
5666
5667' T did 
5668
5669f 3:25 PM: 
5670
5671Ahhh 
5672
5673
5674.. ... . . j. 2S PM . 
5675
5676even.shut down the computer 
5677
5678;3:25 PM: 
5679
5680That isn’t good _ 
5681
5682S p 3:25 PM: 
5683
5684Let me try different network 
5685^ : 29 PM: 
5686
5687still not working 
5688
5689j}:29 PM: 
5690
5691That's strange 
5692Might need IT to help 
5693
5694f p:29 PM: 
5695
5696Yep 
5697
56983:31 PM This message wasn't sent toi 
5699
5700Yep 
5701
5702j:35 PM: 
5703
5704iimm 
5705lets see 
5706
57071:35 PM: 
5708
5709What do you mean - if is a YES 
5710]:35 PM: 
5711
5712haha 
5713
5714
5715|:35 PM: 
5716
5717c--- j: 
5718
5719There is one group and we aren’t it 
5720
5721j :36 PM: 
5722
5723your vote is the same as I 
5724P:36 PM: 
5725
5726_I 
5727
5728
572971 
5730
5731The fact that it has taken 6 hours to review the outstanding DRs speaks volumes to the state of the device 
5732
57333:39 PM: 
5734
5735No and No 
5736
5737
57383:39 PM: 
5739
5740
5741yes 
5742
5743_>:39 PM: 
5744
5745NOOOO 
5746
5747!3:39 PM: 
5748
5749f am concerned on both 
5750
5751
5752r 1:39 PM: 
5753
5754i_ i 
5755
5756So am I - more SDSRs need to be raised on the QTG 
5757Not sure if they can be turned around in time 
5758You better start drinking the koolade 
5759
5760ZZ'ZZZZZZZZZj 1 3:40 PM: 
5761
5762hmmm 
5763
5764Let's talk tomorrow morning before the call 
5765
5766140 PM: 
5767
5768So get ready to lift the carpet, break out the brooms and start sweeping 
5769
5770Mi PM: 
5771
5772j 
5773
5774‘"The'fact tfiaTthTs'caTtook this long kind of proves where we are 
5775
5776Ml PM: 
5777
5778_ ! 
5779
5780Exacty 
5781
5782-j ;42 pM _ 
5783
5784â– "what??? 
5785sound fails? 
5786
5787
5788”’j3:42 PM: 
5789
5790And there goes the final nail into the coffin 
579113:42 PM: 
5792
5793TinaT?- J 
5794
5795
5796|_j3:42 PM: 
5797
5798I have some spares 
5799[ j:43 PM: 
5800
5801I think there will be more. At this point there are more nails than wood in the coffin 
5802M s PM: 
5803
5804Get silencer, put on end of gun, place adjacent to temple, and pull trigger-the problems stop 
5805At this point, how can they consider continuing? 
5806
5807b:50 PM: 
5808
5809‘ ■ ■(facepalm) ’ 
5810
5811ZZZZZ > 50 PM: 
5812
5813(facepalm) (facepalm) (facepalm) (facepalm) (facepalm) (facepalm) (facepalm) (facepalm) (facepalm) (facepalm) 
5814(facepalm) (facepalm) (facepalm) (facepalm) (facepalm) (facepalm) (facepalm) (facepalm) 
5815i:51 PM: 
5816
5817"(TaTalay 1 
5818
5819f ):S6 PM: 
5820
5821" That'prett'y"much settles it then 
5822
5823I ?:56 PM: 
5824
5825Ht does'in my view 
5826
5827i 3:57 PM: 
5828
5829Do you know what the final DR count is for tomorrow? 
5830
58311 b:57 PM: 
5832
58331 "minute 
5834total is 178 
5835PI =0 
5836
5837
5838P2 = 9 
5839P3 = 107 
5840
5841
584272 
5843
5844P4 = 62 
5845
5846Now you have to factor in failing sound, unnecessarily high ambient noise etc. 
5847
5848May be 7-12 RFRs/RFIs which I can check on Saturday when I arrive 
5849Tiller unknown and only being checked after Go/No Go 
5850I can fix 5-6 more with the malfunction descriptions 
5851
5852|:07 PM: 
5853
5854L ’’A'riewload has to be taken at this point anyway to deal with the calibration of the tillers 
5855
5856[’ |4:07 PM: 
5857
5858just talking to! 
5859
5860f jt:08 PM: 
5861
5862‘""Howls that working out? 
5863
5864jlO PM: 
5865
5866Hiring same a s'a (ways 
5867Not going to get anywhere 
5868just getting a history lesson in URT 
5869Same as every other time 
5870
5871k:14 PM: 
5872
5873L - - Oh'.' not good and no progress 
5874
5875f Was right on the call though - whether the FAA express verbally that they want a dynamic scenario, if they do not 
5876'cfemahcf it in the regulations, there is no need for it to be supplied 
5877I’m calling it a night - only an 18 hour day today 
5878Must be slacking 
5879Speak to you tomorrow 
5880
5881" " |4:38 PM: 
5882
5883haha, tha's disappointing. I just did a 19 hour day (if I count the sleeping I did last night!) 
5884
5885
588673 
5887
5888From: 
5889
5890To: 
5891
5892Sent: 
5893
5894Subject: 
5895
5896
5897F . . ~''ji@boe ing. co m> 
5898
5899Boeing Employees 
5900
5901'3722/2618 9:25 
5902
5903Conversation with | Boeing Employee | 
5904
5905i_i 
5906
5907
5908j 
5909
5910b:3 1 PM: 
5911
5912Are you dialling in to the meeting? 
5913
5914r 
5915
5916j 
5917
5918i?:32 PM: 
5919
5920Yes - 
5921
59222 minutes 
5923
5924L. 
5925
59262:32 PM: 
5927
5928cool 
5929
5930
5931! 
5932
5933|2:3 3 PM: 
5934
5935.. . J 
5936
5937I’m on 
5938
5939i_ . _ 
5940
5941|2:35 PM: 
5942
5943
5944I_„____I 
5945
5946This is weird 
5947
5948'm not 100% sure what to do with 
5949
5950
5951i_ .......j2:3 6 PM: 
5952
5953Try it on the airplane - leave the DR open awaiting data 
5954Satisfy yourself that it is right before allowing it to be closed 
5955We can downgrad e the priority if need be 
5956
5957’2:38 PM: 
5958
5959Ok, sure 
5960
5961I J2:38 PM: 
5962
5963But leave it open 
5964
5965Just so we have a backup if a regulator spots it again - EASA and UK CAA will likely test it 
5966f E :45 PM: 
5967
5968You ok with that? 
5969
5970Ms PM: 
5971
5972I’ll check it but they are just dispositioning DRs again - will take the video and send it to all parties 
5973[ ~j 2:57 PM: 
5974
5975Seriously? 
5976f 2:57 PM: 
5977
5978C._-- 
5979
5980Its a bloody joke 
5981f 8:01 AM: 
5982
5983Just tried to call you, wanted to see how discussion ended yesterday 
5984| 1 8:04 AM: 
5985
5986I hung up and blamed a poor connection - as soon as you dropped off line] istarted stating you had accepted it all in 
5987
5988November 
5989
5990I just lost my temper with the whole thing - they fail to understand that the pilots subjective feedback is as important as 
5991providing solitary test conditions that pass or do not show the full picture 
5992I’ll charge my phone during this meeting 
5993| ~ ~ | 8:07 AM: 
5994
5995I didn’t quite catch what you were saying yesterday about the complaint from LGW in regards to go-arounds, what is their 
5996concern? 
5997
5998AM: 
5999
6000Pitch oscillation during flap retraction 
6001FD commanding descent 
6002Autopilotdescending 
6003
600418:09 AM: 
6005
6006! j:09 AM: 
6007
6008But they are pilots so what could they possibly know 
6009[ 3 :2 3 AM: 
6010
6011Hope that came across clearly 
6012
6013
601474 
6015
6016f [ 8:24 AM: 
6017
6018It did but they don't understand they will be getting this from every customer of the Binary 
6019They are not equipped to deal with this product in their current capacity 
6020They will not just be dealing with TDMs but operators 
6021f 18:31 AM: 
6022
6023l_j 
6024
6025This call is a waste of time 
6026
6027It has digressed from what was planned and turned into the same old blame game and ego fluffer for j jin the 
6028CA E-glory days 
6029
6030[ j hasn't worked there for 15 years 
6031
6032i ]8:35 AM: 
6033
6034l ______I 
6035
6036So frustrating 
6037i 18:35 AM: 
6038
6039L-!_ 
6040
6041I know -[ ifails to realise that having engine malfunctions insertable at low power is not an improvement, it is a 
6042requirement 
6043
6044M ost engine malfunctions need to be inserted at high power - therefore they have no use in the training environment 
6045j8:36 AM: 
6046
6047Exactly, that's why their prioritization is important. 
6048
6049[ 18:36 AM: 
6050
6051'_! 
6052
6053The risk is by not declaring this as such, the FAA will raise each failing malfunction as a NQT 
6054[ j8:3 6 AM: 
6055
6056exactly 
6057
6058! _b:37 AM: 
6059
6060I j has never ever worked for an airline or training centre 
6061So has no understanding beyond initial device qualification 
6062j 18:54 AM: 
6063
6064Jesus!!! 
6065
6066[-8:55 AM: 
6067
6068I on the call:) 
6069
6070f ]8:55 AM: 
6071
6072who is? J 
6073
6074r;;::;:;:; j8:55 am: 
6075
6076They do not understand the liability we as a company are taking on 
6077Jesus 
6078
6079| ]8:55 AM: 
6080
6081hahainf 
6082
6083[ |9:10 AM: 
6084
6085’’’ThaTwas a complete waste of bloody time 
6086How is a lack of sim support and Binary resources our problem? 
6087
6088| |9:10 AM: 
6089
6090It was’ except I’m glad I got my points across. I think they are getting to target fixated, can't the forest for all the trees 
6091It really isn’t. Staffing levels is someone elses fault 
6092
6093! b:11 AM: 
6094
6095Why are they only listening to you now? 
6096
6097| j 9:11 AM: 
6098
6099‘"‘"arid probiem 
6100
6101I don’t know. Better late than never I guess, they apparently like to live on the edge! 
6102
6103F~. fr ig AM: 
6104
6105Not sure if I will be returning in April given this - am not lying to the FAA 
6106Will leave that to people who have no integrity 
6107i |9:13 AM: 
6108
6109I’m sorry, that is not acceptable. Your integrity is a priority 4. 
6110
6111JL _ 
6112
6113! b: 13 AM: 
6114
6115i_I 
6116
61170 
6118
6119
612075 
6121
6122From: 
6123
6124To: 
6125
6126Sent: 
6127
6128Subject: 
6129
6130
6131Boeing Employees 
6132
6133;~43’:' TOTM 
6134Conversation with i 
6135
6136
6137©boeing.com> 
6138
6139
6140|8:35 PM: 
6141
6142du'de wh'y 'a're you online. Go enjoy your family 
6143I 18:35 PM: 
6144
6145Just went to shut the computer down! 
6146
6147What the hell are you doing on this late? 
6148
6149[ 13:35 PM: 
6150
6151L “'oR goocf j 
6152
6153
615418:35 PM: 
6155
6156
6157who are j j 
6158
615918:35 PM: 
6160
6161to discuss MAX 
6162
6163
6164they're idiots 
6165
6166
6167I have a call with 
6168
6169
6170j 8:36 PM: 
6171
6172
6173Ah...the HUD stuff. 
6174
6175I 8:36 PM: 
6176
6177the morons who took HUD on MAX 
6178
6179yes, and the DGCA in India is apparently even stupider 
6180
6181if that’s a workd 
6182
6183work 
6184
6185word 
6186
6187I’m dnnking. obyiously 
6188_j 8:36 PM: 
6189
6190
6191Sounds about right! 
6192
61938:37 PM: 
6194
6195and I do this again Thurs night with; ! in India 
6196
6197| |8:37 PM: ’ 
6198
6199the sl01 midnight on thursday evening for landings? 
6200
6201i ! 8:37 PM: 
6202
6203._j 
6204
6205more stupidity 
6206
6207yes â–¡ 
6208
6209we’ll just do landings, no instruments right? 
6210
6211I ]8:37 PM: 
6212
6213I..-.-.-.-...-.......-.-.-.-.-...-......# 
6214
6215At least you won't have to actually travel to India... 
6216i 1 8:37 P M: 
6217
6218me you and j japparentl 
6219
6220f 18:37 PM: 
6221
6222I_ 1 
6223
6224No instrument 
6225j ] 8:3 7 PM: 
6226
6227y 
6228
6229ok good 
6230EFF that 
6231so stupid 
6232
6233f 18:38 PM: 
6234
6235___...___ ! 
6236
6237_jwill do it too. You can do you landings and get out 
6238
6239I’ll stay for;’ j landings 
6240
6241i ^38 PM: 
6242
6243u sure? 
6244
6245I don’t mind staying 
6246
6247|8:39 PM: 
6248
6249
625076 
6251
6252Absolutely. You work 1000% harder than me, and anyone each and every day. I think I can hang around another few 
6253minutes! 
6254
6255Let me know if you need help with -10 estimate. I don't mind doing it. I can do it tomorrow 
6256j 8 :40 PM: 
6257
6258not true, but thanks. OK, I'll bail after my landings, which will be terrible as you know 
6259
6260I was supposed to do the -10 estimate today, apparently I way over added to it accidentally, so now I need to un-screw 
6261that 
6262
6263I don't like PM crap 
6264
6265.!f° otba|1 ’ chicks and vodka, not in that order 
6266|8:41 PM: 
6267
6268Nope, PM sucks. At least I didn't do one this summer! First one for a whole year! 
6269haha, make sure you the order right! 
6270
6271I ! 8:41 PM: 
6272
6273• __ 
6274
6275No I meant Project Management 
6276not our stupid end of year PM 
6277I don’t care about that crap 
6278
6279[ >8:42 PM: 
6280
6281Ahh. yes. Same here. Hate, hate, hate it. So glad we had j j 
6282[ jj:42 PM: 
6283
6284i work hard and let it play out 
6285it’s garbage 
6286
6287. |g ; 42 PM: 
6288
6289
6290Again, let me know if you need help 
62918:42 PM: 
6292
6293L__ 
6294
6295will do 
6296
6297
6298
62998:42 PM 
6300
6301
6302Signing off. Have fun with 
6303
6304
6305
6306See you tomorrow 
6307
6308. j 8:42 PM: 
6309
6310i_i 
6311
6312now go drink with your wife and play with your boys 
6313and kick the dog 
6314just kidding 
6315
6316, ;8:43 PM: 
6317
6318I_J 
6319
6320haha, kick the wife and play with the dog! 
6321
63228:43 PM: 
6323
6324NO! ’ 
6325
6326divorces are too expensive! 
6327see ya tomorrow 
6328cheers 1 
6329
6330ja>boeing.com> 
6331
6332
6333From: 
6334
6335To: 
6336
6337Sent: 
6338
6339Subject: 
6340
6341
6342Boeing Employees 
6343
6344
63456/5/2017 11:19:13 AM 
6346Conversation with; 
6347
6348
634916:54 PM: 
6350
6351_..........._....._i 
6352
6353Morning, just got to Gatwick. First day in sim tomorrow 
6354
6355I 16:55 PM: 
6356
6357Fiow were the flights? 
6358j > : 55 PM: 
6359
6360Copy me in on emails if you dont mind, so that i can keep up to speed with what is going on at home, in particular RTL and 
6361
6362wind additive ,_ 
6363
6364Flight was good, but weird business seat layout on I 
6365
6366f ]6:55 PM: 
6367
6368" do’you’know if MAX sim in MIA has the overrun and speedbrake warnings activated, or capable of being activated? 
6369
6370f r . . .. .36:56 PM: 
6371
6372Not bad, but i would probably choose another airline over their 787 
6373I don't know. But I will fire of an email right now to find out 
6374[ 16:56 PM: 
6375
6376I already sent one to I_j 
6377
6378[ 16:57 PM: 
6379
6380'Good 
6381
6382
6383- B 57 pM _ 
6384
6385Now friggin [’’’’”’’]might need a sim to fly the MAX, and maybe because of their own stupidity. I’m scrambling trying to 
6386
6387figure out how to unscrew this now! 
6388
6389idiots 
6390
6391
6392| _ 16:58 PM: 
6393
6394'"’WHAT THE F%$&!!!! 
6395
6396But their sister airline is already flying it! 
6397
6398| 6:58 PM: 
6399
6400I know 
6401
6402I’ve asked for a webex so we can thru this with the DGCA 
6403not sure if this is Lion's fault or DGCA yet 
6404I6:59 PM: 
6405
6406L_..............................I 
6407
6408Let me know if you need me to go down for a day while im there, not ideal but if we have to we have to 
6409I" > 00 PM: 
6410
6411one of the DGCA guys is coming for the delivery so we can always get him there 
6412
6413but supposedly they’re making a training determination on Wed, so that's why I’m trying to jump on this tonight with them 
6414j 1 7:01 PM: 
6415
6416You definitely want to be in front of that one! 
6417
6418Unbelievable, when will these curve balls stop coming... 
6419
6420I ; 7;01 pM . 
6421
6422â– _j 
6423
6424
6425its unreal man 
6426
6427if we can make it thru summer we'll be ok, in theory 
642817:02 PM: 
6429
6430l-J 
6431
6432haha, I do recall saying and hearing the same thing at the end of last summer!! 
6433[ |7:02 PM: 
6434
6435< ""har'g“o"od"point 
6436
6437
6438little did we know 
6439
6440who should I send a VNAV and Flight Director question from 
6441] 7:03 PM: 
6442
6443
6444to? 
6445
6446
6447Prbablyf j he has helped me out recently 
6448
6449Or if it is more FMC then [“'"™ j 
6450Or both 
6451
6452
6453|7:04 PM: 
6454
6455
645678 
6457
6458ok,: | is claiming they're having level off issues with the split cue FD now that they've switched to it 
6459
6460• ' " ] 7:04 PM: 
6461
6462What??? No, I’ve never had an issue. 
6463
6464; . . . j 7=06 PM: 
6465
6466f’lTfwd 
6467
6468. ?;07 pM; 
6469
6470ok 
6471
6472
647379 
6474
6475From: [ |@ boeing.com> 
6476
6477To: [ Boeing Employees j 
6478
6479Sent: ^1720173:38:16PM 
6480
6481Subject: Conversation with fj 
6482
6483
6484j9:04 AM: 
6485
6486oeprationaiiy, what would be the big impact for a customer to move from EASA AFM rules to FAA AFM rules? 
6487any big show stoppers 
6488
6489[ | 9:04 AM: 
6490
6491Not that I know of 
6492_|9:04 AM: 
6493
6494some autoflight rule changes for MUH 
6495the perf be a bit less conservative, 
6496
6497^ I 
6498
6499i______ 
6500
6501Yes, seems less restrictive in FAA 
6502I 19:05 AM: 
6503
6504L.-- 
6505
6506anything else? 
6507
6508[zzâ„¢zzzzzzr? :05 am; 
6509
6510The maneuver margins in the FMC is only 0.2 g instead of 0.3 g 
6511with FAA rules 
6512
6513f 19:05 AM: 
6514
6515"Ts’thatin’t’he AFM? 
6516
6517I j9:06 AM: 
6518
6519I’m not famiiiar enough with the AFM, I'd say run it by|_I 
6520
6521j |9t06 AM: 
6522
6523I am now, he's not really chiming in 
6524f 9:06 AM: 
6525
6526...................................J 
6527
6528Ok, If you want, I can review them. Contrast and compare 
6529I >:09 AM: 
6530
6531ok i'm going to need you to do that. I'll have[ Isend you 
6532data 
6533
6534we'll chat about it at the 10am 
6535! ;9:09 AM: 
6536
6537Please do, I’ll look at it as soon as I get it 
6538
6539Also, I am working on wording for the [_j U13 issue, we need to agree on what to add 
6540
6541|9:11AM: 
6542
6543we need to break down the pure operational impacts/limitations differences specifically for |_j it looks like 
6544
6545we’re going to need to convince them to convert to FAA rules to simplify AFM approval by their GCAA. It's really 
6546com plicated, I’ll explain on the 10am call 
6547| jwill get someone else the performance differences 
6548[ ]9:18 AM: 
6549
65506k, sounds good 
6551j j 9:21 AM: 
6552
6553thx sorry, but with me traveling to MIA tomorrow for the week I just won't have the time 
6554
6555L'zzzzzrz] 9;25 AM; 
6556
6557Hey you are taking more one for the team at the moment!!! 
6558j |9:26 AM: 
6559
6560l "we aFare"’ 
6561
6562[ ||2:05 PM: 
6563
6564i forget, did you book the ecab for ! j on the 9th? 
6565
6566
6567
6568112:16 PM: 
6569
6570
6571cool thx 
6572
6573
657480 
6575brochure 
6576
6577
6578jserrt! They look like 12 years old! JESUS!!!! They don't look 
6579
6580
6581f ; 12:26 PM: 
6582
6583check out the pics of the pilots in that [ 
6584old enough to drive, or drink! 
6585
658658 pM; 
6587
6588are you going to fly the [ jsim week of the 8th afterall or no? 
6589
6590I think you said it needed to be June right?? 
6591
6592[ZZZZZZZ 06pM: 
6593
6594its in june, still waiting to hear fronYj 
65951 f 1:06 PM: 
6596
6597ok 
6598
6599when will you be doing the Gatwick cert again? 
6600
6601[ ]l:48 PM: 
6602
6603Sorry, had to take puppy for a walk. She was going crzy! 
6604
6605Gatwick is June 19-23 
6606I 
6607
6608I'll go there straight from Singapore 
6609[ j 1:57 PM: 
6610
6611welcome to puppy ownership! 
6612
6613i !H 2:00 PM: 
6614
6615I ], that’s why i had stay home. I will catch up now 
6616
6617[ Z...J2 :00 PM: 
6618
6619never a dull moment.... 
6620
6621I --'] 2;22 PM; 
6622
6623L_! ,--— 
6624
6625I find it hard to believe that;_.claims he’s never felt the "deadband" on rotation don't you? 
6626
6627[ i2:2B PM: 
6628
6629I realiy do, it is definitely something you mention in training. Almost everyone gets stuck in the deadband on the first few 
6630rotations, you gets used to it real quick though and can easily achieve an even rate 
6631I just hope all these courses get approved... 
6632
6633! |2:24 PM: 
6634
6635I do too, although part of me wants to see it fail so we can say, ”WE TOLD YOU SO!" 
6636that’s kinda sick of me, huh? 
6637f ]2:24 PM: 
6638
6639i will probably meet the minimum requirements though... 
6640f |2:26 PM: 
6641
6642we’ll see 
6643
6644it’s a complete S#!T course, they should have stayed with CBT 
6645
6646and I’m going to MIA to supposedly help brag about our "new and innovative” training course. BARF! 
6647
6648EZZZZZ3 ;2 7 PM: 
6649
6650Yep, they bought the toys and then tried to fit some sort of training into it. Completely backasswards... 
6651
6652It sucks selling shit! 
6653
6654! i2:28 PM: 
6655
6656fortunately I have all the skills of a used car salesman, and I have the ability to use the jedi mind trick. .. 
6657
6658. pM 
6659
6660i_____..J 
6661
6662Does the last sentance that I added make any sense? 
6663
6664CRZ DES provides the means of initiating step descents to a new cruise altitude during cruise. 
6665
6666During VNAV operation, execution initiates a descent at 1,000 feet per minute and cruise target 
6667speed to the new altitude. 
6668
6669The FMC software allows a CRZ DES to the normal Descent Path capture if the normal path is 
6670encountered during the Cruise Descent and prior to reaching the new cruise altitude. 
6671
6672the Descent phase will be entered from a Cruise Descent at the time the extended descent path is 
6673captured. Note: CRZ DES will not capture an extended descent path if the CRZ altitude and descent 
6674altitude constraint are the same 
6675
6676or this: 
6677
6678Note: CRZ DES will not capture the normal Descent Path if the CRZ altitude and descent 
6679altitude constraint are the same. 
6680
6681
6682i2:32 PM: 
6683
6684
668581 
6686
6687I like the 2nd one 
6688
6689
6690•232 PM: 
6691
6692-! r 
6693
6694Do you think it’s clear to pilots? The FCOM is such a mess, they are confusing CRZ DES with the new j 
6695in so many places... 
6696
6697j 2:33 PM: 
6698
6699does it say anywhere how you actually do the CRZ DES? 
6700
6701-j 2;j4 pM . 
6702
6703That is the whole section right there! 
6704
670512:34 PM: 
6706
6707it doesn't mention use of I ? 
6708
6709
6710function 
6711
6712
6713what does it say about that switch? Did they cross reference them? 
6714
6715- ,^ ;34 pM 
6716
6717No, they put that in 3 other places though!!! 
6718
6719I'm telling you, no wonder pilots are having problems reading the FCOM, we scatter stuff around in so many places 
6720They actually describe CRZ DES in the early descent section.... 
6721when you use | j 
6722
672312:48 PM: 
6724
6725
6726egads 
6727
6728
6729|2:49 PM: 
6730
6731
6732MESS!!! 
6733
6734
6735|2:57 PM: 
6736
6737go ahead and bounce your proposed fcom update off! ]in reply to his email 
6738see if he thinks that makes sense 
6739
6740
6741[ ;3:08 PM: 
6742
6743i just want to float it internally and clean it up for them first 
6744f 13:10 PM: 
6745
6746Ok 
6747
6748| . | 3:23 PM: 
6749
6750Let me know when you want to talk AFM 
6751; ]3:23 PM: 
6752
6753ugfi'Tm"leaving soon, I may have to call you on the way home, will that be ok? 
6754i3:23 PM: 
6755
6756Absolutely 
6757
67581 j 3:24 PM: 
6759
6760ok thx 
6761
6762
6763we’re going to buy a bed first, but I'll call after that, probably like 430ish. If I haven’t called by 5pm call me ok? 
6764r * 1 13:24 PM: 
6765
6766i_J 
6767
6768Will do, I can take a call at any time this pm/evening. 
6769
6770Get a good one though, I’m so sick of all these beds sold as the best thing ever actually ending up with big dips in them! 
6771Cheaper beds are better for my back... 
6772
6773| 13:27 PM: 
6774
6775we’re gonna try the sleep #. Every other bed has sucked 
6776[_;3:28 PM: 
6777
6778Let me know how that works, I’m in the same boat. It messes my back up. I sometimes have to sleep in the guest bed 
6779
6780just for my bed 
6781
6782back 
6783
6784j 3 :28 PM: 
6785
6786will do 
6787
6788although I won’t be sleeping in it til June at the rate I’m travelling 
6789| j 3:29 PM: 
6790
6791true... 
6792
6793
679482 
6795
6796From: 
6797
6798To: 
6799
6800Sent: 
6801
6802Subject: 
6803
6804
6805j_ j@boeinci .com> 
6806
6807Boeing Employees 
6808
68094/26/2017 12f03:48 PM 
6810Conversation with [ | 
6811
6812
6813i _ j 11:06 AM: 
6814
6815I’m going to bed now, leave in 8 hours for airport. I'll land around 1230 Thurs. Anything before I sign off til then? 
6816I 1 11:06 AM: 
6817
6818Nothing on fire! 
6819
6820Try to get some shut eye before the flight 
6821
6822L__...Jl1:0 7 AM: 
6823
6824except!. _,_,J 
6825
6826and my] Jshit 
6827
6828111 :07 AM: 
6829
6830i_J 
6831
6832true 
6833
6834
6835] 11:07 AM: 
6836
6837and all the bulletins that need published 
6838jl 1:07 AM: 
6839
6840That and a m illion other small issues 
6841
6842jl 1:07 AM: 
6843
6844
6845and lord knows whatever else I’ve dropped the ball on 
6846- 11:07 AM: 
6847
6848j is working with standards since the T5 test should all have been done a class 1 airports, Moses lake is class 2 
6849Let's see how that goes 
6850
6851! ] 11:08 AM: 
6852
6853
6854what? Then how do we get away with only using MWH in our type rating course, cuz it's 142? 
6855
6856| 1108 AM; 
6857
6858Because 14 2 is different from what she is looking at. I don;t understand the details.! | is "working" with 
6859111:10 AM: 
6860
6861WHAT A MESS 
6862
6863
6864too 
6865
6866
6867jl 1:11 AM: 
6868
6869Anything TD touches... 
6870
6871]n:17 AM: 
6872
6873Think of the'$$$ wasted on those useless bags of #$@% the last 3 years 
6874
6875you and I would have put together a killer perfect course if that was all we had to do 
6876
6877and d one it i n like 3 months 
6878
6879â– 11:18 AM: 
6880
6881
6882It kills me knowing the waste of time, effort and money that was completely avoidable! 
6883J agree, a fraction of the cost and time 
6884
6885j 11:18 AM: 
6886
6887ridiculous 
6888
6889
6890! 11:39 AM: 
6891
68926MG, as if I wasn't confused enough, i._j is trying to say it works per design! 
6893
6894j 11:39 AM: 
6895
6896SoufidsTIke a sucky design if that is the case 
689711:39 AM: 
6898
6899why the hell would they build a cruise descent that only works form the initial VNAV path! 
6900
6901
6902f---111:39 AM: 
6903
6904doesnt make sense to me 
6905
6906I'm pulling s ome FMC related FCOM pages for them to review 
6907
6908_jl 1:41 AM: 
6909
6910terrible design, and there’s no way the FCOM covers this only applies to the initial path. This needs to get fixed if that’s 
6911the case. Which means we need to tell crews NOT to use this via yet ANOTHER OMB 
6912
6913if you agree go ahead and stress that on the next 50 emails that ensure. I need to go to bed, I'm running on like 2^jours 
6914sleep in last 30 or so 
6915
6916i ill :42 AM: 
6917
6918«_ j 
6919
6920Get some rest! 
6921
6922; jl1:42 AM: 
6923
6924I’m just praying the musical porn show doesn't start up again at 3am 
6925I 111:43 AM: 
6926
6927l_ i 
6928
6929LMAO!!! Hey, its free porn! 
6930
6931| jl 1:45 AM: 
6932
6933
6934who cares when you're exhausted 
6935I’m friggin delirious dude 
6936
6937
6938between this FMC crap, the 
6939
6940_jl 1:47 AM: 
6941
6942
6943I issue, and everything else I’m spent 
6944
6945
6946I bet, you need some time off! 
6947
6948[ ill :50 AM: 
6949
6950uFi yeahf’we all do! 
6951
6952by we, meaning the 737 group, the rest of the slackers can pick up our work! 
6953f 111 :50 AM: 
6954
6955""fhe FMCignores the altitude????? WTF! 
6956
6957Agree! We should get them to do CS3s for us 
6958jl 1:51 AM: 
6959
6960right? 
6961
6962nice find in Vo 12! 
6963
6964this airplane is designed by clowns, who in turn are supervised by monkeys 
69651 j 11:52 AM: 
6966
6967Sounds like they are implying that the description is correct, unless you get a change to clearence! 
6968
6969j >11:52 AM: 
6970
6971i__J 
6972
6973piss poor design 
6974
6975j._] 11:52 AM: 
6976
6977This _FMC shit must get much better 
6978hi :52 AM: 
6979
6980justTike' you'said, if I enter a new altitude or AS constraint, I expect the cruise descent to figure out the new path to it 
6981oh I'm sure it'll get better when Boeing engineers design a whole new one 
6982wait? Who is left to do such a thing? 
6983
6984>11:53 AM: 
6985
6986no one! 
6987
6988Just got a call on it this morning, they expect to do only two sets of 1 weeks airplane testing!!!! 
6989
6990j 111 :54 AM: 
6991
6992] jean do it, I'm sure he’s bored now 
6993
6994AM; 
6995
6996Normally the FMC is tested during an entire flight test program, like the 787 or 737 MAX 
6997I ]11:54 AM: 
6998
6999jesus, it's doomed 
7000any cab testing like we asked for? 
7001j_jl 1:54 AM: 
7002
7003I said that we must do much more than that, 
7004
7005We need lots of operationally simulated testing 
7006
7007using the FMC the way pilots do, not engineers and engineering pilots flying between BFI and moses 
7008[ j 11:5 5 AM: 
7009
7010so now we're going to pursue airplane design changes to the -9 to add poor man’s tailstrike protection, expect to see a 
7011rrrtg notice on it for tomorrow 
7012this for the! [ issue 
7013f l PatrikH 11:55 AM: 
7014
7015i_; 
7016
7017haha, just what we need! 
7018
7019Let’s just patch the leaky boat... 
7020i 11:56 AM: 
7021
7022" of fhe'4'bpllons, the one that I felt sucked the least, and had the least potential for full sim training was using the j 
7023
7024functionality. __ 1 J 
7025
7026His input from ! i pilots was very limited. The 4 we tentatively brought forward to; j include Spoiler Pitch 
7027Augmentation, Elevator Feel Shift. TSP Annunciation, and Flare Guidance. * l "" ! <A 
7028ll 1:56 AM: 
7029
7030We have to go’withthe least impact option. Doing nothing doesnt seem to be an option 
7031
7032j 11:57 AM; 
7033
7034
7035J11:58 AM: 
7036
7037
7038ZZZZZZ31:58 AM: 
7039
7040I don’t see any of these flare assist options won't trigger sim training by [ 
7041
7042111 :58 AM: 
7043
7044I agree 
7045
7046[ } 11:58 AM: 
7047
7048ih at' s 'for t hese smart engineers to figure out 
7049j 11:59 AM: 
7050
7051"jep'“IZ 
7052
7053! ’] 12:01 PM: 
7054
7055i_! 
7056
7057alright, I can't keep my eyes open. 11pm here, 6am wake up. chat with you Thurs. 
7058
7059j |2;01 pM 
7060
7061"”"nlte," niteF 
7062
7063
706485 
7065
7066From: 
7067
7068To: 
7069
7070Sent: 
7071
7072Subject: 
7073
7074
7075...M boein 9 com> 
7076
7077Boeing Employees 
7078
70791731/2018 9-38-16 AM"' 
7080
7081
7082Conversation with! 
7083
7084
7085S9:16 AM: 
7086
7087
708811 -'7-7.i7.i7—7—7,->7-7J.7i7'_- 
7089
7090i ! saidj icooridnated it on the way to Russia. I asked him for any email trail 
7091
7092
7093i also asked him but did not know if there was an AR pilot 
709419:22 AM: 
7095
7096from | 
7097
7098[ jtold me that he didn't believe there was any discussions with the cert pilots on this. 
7099
7100(tmij 
7101
7102I guess we had to mess up at least one thing during this whole process 
7103|9:24 AM: 
7104
7105t_J 
7106
7107not good, bu t thinking, why this is a big impact? 
7108
7109[_j 9:27 AM: 
7110
7111if the cert pilots were never told this was coming, they didn’t properly evaluate if for cert purposes, to keep with our 
7112
7113alerting philosophy for engine indications, that turning the oil temp amber for 31C and below is required. 
7114
7115so we "snuck” it into the FCOM without them knowing, you know they don’t actually review the FCOM 
7116
7117and on a personal note, I kind of belittled j jon that call yesterday stating we did coordinate it with the Model ARs 
7118
7119pilots, when now it looks like we didn't 
7120
7121probably the only one we missed. 
7122
7123”] 9:30 AM: 
7124
7125but remember the whole issue about the engine instruments not indicating a green range? somehow that was certified on 
7126the NG and M AX, that i believe is a bigger issue than this one 
7127[ j9:37 AM: 
7128
7129[didn’t have it on the Tues agenda 
7130
7131p‘3asa:fi5«ti«ai!-AM: 
7132
7133"'ck email’Tri a minute, have some info on why only white ranges is acceptable 
7134
7135
713686 
7137
7138From: [ jg>boeing.com] 
7139
7140Sent: 12/ 
7141
7142To: [__ J;@ boe i ng. co m ]; j 
7143
7144Subject: Conversation with; Boeing Employee i 
7145
7146
7147"S@boeing.com] 
7148
7149
7150M? PM: 
7151
7152jesus, get off the computer and go drink with your wife!! 
7153
7154
7155been there done that 
7156
7157
7158taking some time off late next week 
7159
7160
7161this is garbage that 3 of us are online right now, and ! had to boot! joff 30 min ago 
7162
7163
7164flex or OT 
7165
7166
7167garbage that we're working this hard 
7168
7169
7170that is the story of the 737 group 
7171
7172
7173i know but we need to be able to justify replacing 
7174
7175
7176not that we can 
7177
7178
7179agree and agree 
7180
7181
7182its a fine line 
7183
7184
7185_p:22 PMt 
7186
7187no it's a BS line 
7188
7189
7190B:2B n 
7191
7192
7193grey goose is yummy 
7194
7195
7196are you just starting? or just going? 
7197
7198
7199half way 
7200
7201
7202funny, i was having some Bowmore Scotch, very good 
7203
7204
7205also tasty 
7206
7207I justjedi mind tricked this fools. 
7208
7209I should be given $1000 every time I take one of these calls 
7210I save this company a sick amount of $$$$ 
7211
7212
721387 
7214
7215[ >:3t PM: 
7216
7217what did you convince them of? 
7218
7219| b:31 PM: 
7220
7221to simply produce an email from me to the DGCA that states all the airlines and regulators that accept only the MAX 
7222CBT 
7223
7224to make them feel stupid about trying to require any additional training requirements 
7225
7226I &;33 PM: 
7227
7228L_i - -, 
7229
7230well done, i give you a raise, all you need to do is go to[_land accept it. 
7231
7232j !9:33 PM: 
7233
7234i_I 
7235
7236sweet, and I give you the same! 
7237
7238pM; 
7239
7240yeah 
7241
7242i >35 PM: 
7243
7244now go sign off 
7245
7246ZZZZZZZ-3 3S PMt 
7247
7248i will soon 
7249
7250|_19:38 PM: 
7251
7252NOW!!!!! 
7253
7254|_|9:38 PM: 
7255
7256kids and the wife are watching a show that i am not interest in 
7257
7258! |9:36 PMt 
7259
7260â– _' 
7261
7262unless it will help you flex with the kids next week 
7263
7264! j&37 PM:: 
7265
7266yeah, Thur off next week 
7267
7268! 9:3? PM: 
7269
7270L_: 
7271
7272sweet 
7273
7274I'm doing smae 
7275same 
7276
7277
727888 
7279
7280Boeing Employee 
7281
7282
7283From: 
7284
7285To: 
7286
7287Sent: 
7288
7289Subject: 
7290
7291
7292Boeing Employees 
7293
7294, ’2/'25720T67f57:28'AW- 
7295
7296RE: For 2pm 
7297
7298
7299There were multiple issues that led to the crisis in confidence - 
7300Strict FAA management on previous programs (747-8, 787-8) 
7301
7302We are earlier than we typically would be (people are used to a “firm” aero config at TIA) 
7303
7304The instructions in the order relative to TIA (states/implies strict transition from company testing to FAA) don’t 
7305handle our blended approach well which leads to different interpretations 
7306
7307The D6 document for TIA instructions/requirements are too vague. Because of that there is no plan laid out to 
7308really describe what we are doing relative to the airplane configuration after TIA and getting to certification. You 
7309see that in how different systems groups are addressing the issue. Some just say they will address post TIA 
7310changes with absolutely no details of what they are doing to support their certification tests. Others went to great 
7311detail to list what they were doing. A clean story of what we are really doing to get from TIA to cert tests to cert 
7312would have helped resolve this. Thus there is no confidence that the FAA is understanding what they are accepting 
7313(or rejecting). No confidence in how to interpret what is acceptable and not acceptable for post TIA configuration 
7314changes and thus no confidence that ARs are doing the right thing in “concurring”. 
7315
7316
7317ATTo : ?ra5’iTrtyS;’C7"iitrol, 737\I A\ & \R Advisor 
7318
7319
7320if you can’t get a hold of me, please contact j 
7321
7322
7323From:[ Boeing Employee 
7324
7325Sent : Thu i sdayrFebT ' ua ry'257 20167:35 A M 
7326
7327To: \ Boeing Employees 
7328
7329Subject: rorzprn- 
7330
7331
7332Project Administrator 
7333
7334Boeing Regulatory Administration 
7335
7336
733789 
7338
7339From: 
7340
7341To: 
7342
7343Sent: 
7344
7345Subject: 
7346
7347
7348Boeing Employee 
7349
7350[ Boeing Employee ; 
7351lT/22720T'5’9 : 32:44 PM 
7352
7353FW: !!! Important Help Needed!IIEASA RSAT/RCAS ECD dates 
7354
7355
7356
7357From:! Boeing Employee! 
7358
7359Sent: Tuesday, November 17, 2015 2:21 PM 
7360
7361T O: i Boeing’Empfoyees 
7362
7363Cc: I BoefngEmptioyees 
7364
7365Boeing Employees ; 
7366
7367Subject: RE: !!! Important Help NeededIMEASA RSAT/RCAS ECD dates 
7368
7369
7370
7371The FAA AEG refuses to negotiate the training level determination for either RSAT or RCAS until the TIA is 
7372submitted and they review it with the SACO pilots. We’ve got their preliminary approval of the RCAS CBT, based 
7373on their inputs. That CBT is currently being revised. Now that we know the scope of the RSAT alerts that will be 
7374certified, we can work to finalize the RSAT CBT. As we understand it now, the RSAT functionalities to be certified 
7375along with RCAS are ORW (in air and on ground), PRW, and the SPEEDBRAKE alert. If this is not correct, 
7376someone needs to let us know that. 
7377
7378
7379To be clear, just because the AEG approved the RCAS CBT that does not mean they approved the CBT as the 
7380only training required. I’m fairly sure they will push to have at least the ROLL AUTHORITY alert trained in a 
7381simulator. We are going to push back very hard on this, and will likely need support at the highest levels when it 
7382comes time for the final negotiation, j ]has already pledged his support for us obtaining Level B (CBT) 
7383
7384as the min training required for RCAS. Failure to obtain Level B training for RCAS is a planet-killer for the MAX. 
7385
7386
7387We can also expect the AEG to push for simulator training for some or all of RSAT. We will also be fighting 
7388against this as well. 
7389
7390We are well prepared to have this training level discussion with the AEG for both RSAT and RCAS. 
7391
7392If you need more information, please let me know. 
7393
7394
7395Thank you, 
7396
7397i 
7398
7399i 
7400
7401.i 
7402
7403
7404737 Chief Technical Pilot 
7405
7406
7407bobngeDGE 
7408
7409Right Services 
7410
7411
741290 
7413
7414From:; Boeing Employee 
7415
7416Se nt; Tuesday, November i7, 2015 2:02 PM 
7417
7418To: I Boeing Employees 
7419
7420Cc: | "Boeing Employees 
7421
7422Subject: RE: !H Important Help Needed !!! EASA RSAT/RCAS ECD dates 
7423
7424
7425How are we doing with the! jflight crew training requirements? 
7426
7427i_: 
7428
7429
7430From: [ Boeing Employee | 
7431
7432Sent: Monday, November 16, 2015 10:58 AM 
7433
7434To: [ Boerng Empioyees 
7435
7436Cc:[ Boeing Employees 
7437
7438Subject: RE: !!! important Help NeededlMEASA RSAT/RCAS ECD dates 
7439
7440Great news! 
7441
7442------- 1 
7443
7444i 
7445
7446j 
7447
7448Boeing Commercial Airplane Group 
7449737 Systems Chief Engineer 
7450Blackberry: [ j 
7451
7452Fax: f . ____ j 
7453
7454M/S 9W-18 
7455
7456
7457From:! Boeing Employee ] 
7458
7459Sent: Monday, November 16, 2015 9:21 AM 
7460
7461To: j Boeing Employees 
7462
7463SubjecFFWllMmport^^ 
7464
7465This is great news!!!! See below! 
7466
7467
7468I_j 
7469
7470Senior Leader - 
7471
7472Avionics (Displays, Navigation, Inertials, RSAT, Software/AEH) 
7473Boeing Commercial Airplanes 
7474
7475Tel. i .." U Desk) 
7476
7477Text/Cel tl ] 
7478
7479Email \ ^hoeingxom 
7480
7481FAA Authorized Representative Areas: I ALA, Displays 
7482
7483
7484From:! Boeing Employee i 
7485
7486Sent: Monday, November 16, 2015 2:54 AM 
7487To: [ Boeing Employee j 
7488
7489Cc: | Boeing Employees 
7490
7491! Boeing Employees ] 
7492
7493Su’bjectr'ReTTiTTmportant Help Needed!!!EASA RSAT/RCAS ECD dates 
7494
7495We met with EASA this morning. Based on conversations with[ _ past week and his review of the 
7496FAA IP, I idoes not believe EASA will issue a CRI for differences to the FAA cert basis for d] 
7497
7498RSAT/RCAS . He did indicate the a 'cover' CRI would be required. 
7499
7500
7501Sent from my BlackBerry 10 smartphone. 
7502
7503
7504From: i Boeing Employee 
7505Sent: Friday, November 13, 2015 6:43 PM 
7506
7507To: I Boeing Employee I 
7508
7509
7510Cc: ! Boeing Employees 
7511
7512SubjecF:7rrimpo^ 
7513
7514
7515Please let us know if you had a chance to talk to EASA team to have an ECD date for us for the meeting with 
7516them, or understanding if there will be a spate CRI for ORW and/or RCAS. We would greatly appreciate your help 
7517in this matter. 
7518
7519
7520Thank You, 
7521
7522
7523Avinonics Management 
7524Celli" 
7525
75261 ......... .................................... 
7527
7528
752992 
7530From: [ j@ussevml8.cs.boeing.com [ @ussevml8.cs.boeing.com] 
7531
7532Sent: 6/7/20ll¥T b’: 10 PM 
7533
7534To: ! js>boeing.com] 
7535
7536Subject: Trim 
7537
7538
7539+- 
7540
7541| You are identified as requiring notification of any progress on this item. 
7542
7543| Progress has been added or modified since 06-JUN-2013 21:12:47 (US Pac) 
7544
7545+ - -â– - 
7546
7547| The following is a summary of the item info and the new progress data 
7548| For full text of item, select the link below or use itracs 
7549+- 
7550
7551
7552To view and/or edit the ITRACS item, select this item number link 37MAXFCI-PDR AI22 
7553
7554
7555Item No: 37MAXFCI-PDR_AI22 
7556Title: MCAS/Speed Trim 
7557
7558Category: 
7559
7560Model: 
7561
7562Phase: 
7563
7564Effort: 
7565
7566Need Date: 
7567
7568ECD: 
7569
7570Next Phase Due: 
7571
7572Coordination Responsibility: 
7573Company: 
7574
7575Resp_l: 
7576
7577Resp_2: 
7578
7579
7580737 MAX -8 
7581COMPLETE 
7582
7583JUL-G1-2013 00:00:00 
7584
7585
7586Boeing 
7587
7588
7589
7590+ 
7591
7592
7593+ 
7594
7595
7596+ 
7597
7598
7599+-- 
7600
7601I when what who 
7602
76031 
7604
7605(by who 
7606
7607--+ 
7608
7609when added/updated)| 
7610(US Pacific Time) | 
7611
7612_L 
7613
7614
7615
7616I 
7617
761807-JUN-2013 ANALYSIS [ 
7619
7620i 4 j 
7621
762207-JUN-2013 08:29:23 
7623
76246/7/13 Meeting Minutes: 
7625
7626
7627
7628
76291) GTTA left the name as MCAS but treated as analogous function as a speed trim 
7630type function. 
7631
76322) If we emphasize MCAS is a new function there may be a greater certification 
7633and training impact. 
7634
76353) Treat as an addition to Speed Trim. 
7636
76374) Externally we would communicate it is an addition to Speed Trim. 
7638
76395) Internally continue using the acronym MCAS (within variable names etc). 
7640
76416) Work with AR on certification perspective to ensure this strategy is 
7642acceptable. 
7643
76447) Make sure EASA Fam Tech presentation is consistent with intent that MCAS is 
7645an addition to Speed Trim. 
7646
7647
764807-JUN-2013 PR0P_RES I Si i 07-JUN-2013 12:18:39 
7649
7650After speaking with the Auto flight AR, concurrence'was”'"provided that we can 
7651continue to use the MCAS nomenclature internally (variable names, etc) while 
7652still considering MCAS to be an addition to the Speed Trim function. This will 
7653allow us to maintain the MCAS nomenclatue while not driving additional work due 
7654to training impacts and maintenance manual expansions. 
7655
7656
765793 
765894 
7659
7660From: 
7661
7662To: 
7663
7664Sent: 
7665
7666Subject: 
7667
7668
7669j _ _ __ l @boe ing. co m> 
7670
7671Boeing Employees 
7672
76735/23MT8T:4^:em;z:zzzzz1_. 
7674
7675conversation with! Boeing Employee • 
7676
7677
7678[ j 21:05: 
7679
7680Cue Darth Vader's music? 
7681
7682“”““ 121 : 12 : 
7683
7684Somebody's head will roll 
7685
7686Now the TERR FAIL [also TRU issue] has occurred - not going well for them when the blame game starts to be played 
7687I-1 21:14: 
7688
7689Any of the Binary issues popped up? 
7690
7691-1 21:14: 
7692
7693None 
7694
7695{ [ 21:14: 
7696
7697Because j V oodoo? 
7698
7699; [ 21:14: 
7700
7701Two motion failures due to one of the door interlocks tripping4 
7702[ j is here - he probably sabotaged it 
7703I ' 21:16: 
7704
7705Well, I told them back in January 
7706If the sim fails, it best not be their fault 
7707
7708r - : - 51; i 7; 
7709
7710It looks like they didn't listen 
7711
7712I’m just not hopeful - the FAA inspector was briefed byj ~ """ ~~ ~~" [and was negative from the get go 
7713
7714Whining about the number of DRs, not Boeing 'quality' etc.... 
7715
7716But this is what happens when people fold when they should stand firm - integrity should not be cast aside when pressured 
7717All of these issues are the 'intermittent' ones I said could kill us 
7718
7719[- 121 : 20 : 
7720
7721That L~~~.. ,3 a id wouldn't ever happen during eval 
7722| jwas briefing the FAA on the Binary, surely 
7723
7724r±zz3i*i: 
7725
7726Binary is now going to get their first NQT/unacceptable but this will be blamed on TRU integration 
7727f 121:21: 
7728
7729And I don't disagree with the inspector at all: 115 declared DRs is unacceptable 
7730j 1 21:21: 
7731
7732Yes but are they fully aware of which issues reside with whom? 
7733
7734[ 121 : 21 : 
7735
7736And i’m assuming we didn’t declare any of the major issues he’s finding 
7737
7738Z~r.>1:21: 
7739
774098 it got to 
7741
7742â–  121 : 22 : 
7743
7744l___ .j 
7745
7746Probably because! jhid 25 in "transit" between Binary and TRU 
7747f 1 21:22: 
7748
7749I agree - this is what I said to ; land which is why I said it shouldn't go ahead. There was no need to take this risk given 
7750there is no training 
7751
7752f 21:22: 
7753
7754Worse 
7755
7756This makes it very likely UK CAA won't extend LGW 
7757Where there is training 
7758;- 121:23: 
7759
7760Or CAAS/EASA in Singapore - the house of cards is starting to topple 
7761I F 21:23: 
7762
7763The house of cards built by SMS 
7764
7765
776695 
7767
7768i |21:24: 
7769
7770i_: 
7771
7772Sadly, a part of which I am... 
7773
7774SMS PM 
7775- j 2128; 
7776
7777So much of the brown stuff is going to be thrown that I don't think anyone will be safe 
7778H 121:29: 
7779
7780No doubt 
7781
7782Wanna come to Fleet Care? 
7783
7784l ;i:30: 
7785
7786Yep - can't work for j H any longer. He doesn't get it 
7787{ |21:37: 
7788
7789Should have hired you as the SPM instead of[ 
7790
7791i_i 
7792
7793
779496 
7795From: \ j@boe ing. co m> 
7796
7797To: [ Boeing Employees 
7798
7799Sent: '5/T5/20T8 T2:09:52 PM 
7800
7801Subject: Conversation with I Boein ^'Em pioyee j 
7802
7803
780417:37: 
7805
7806hey I need to catch you before this meeting 
7807r - a737; 
7808
7809Call away - this TRB is going nowhere 
781017:38 Connected to 
7811
7812
7813i@boeing.com). 
7814
7815
781617:48 Call with i 
7817
7818
7819"jcpboeing.com) has ended. Duration: 00:09:58 
7820
7821
782219:14: 
7823
7824I guess now is the time to speak to any other issues that haven’t bene mentioned 
7825
7826J 19:14: 
7827
7828They have all been touched upon 
7829
7830i 19:14: 
7831
7832
7833ok 
7834
7835~~~ b:22: 
7836
7837Thanks ; 1 - better put than I 
7838Il9:39: 
7839
7840_J 
7841
7842anything siad here change your opionion? 
7843
7844ZZ.Z.Z.]19:40: 
7845
7846Not really - they are ploughing forward regardless of the danger, failing to appreciate the implication of Boeing failing to 
7847qualify a Boeing device running the Boeing Binary 
7848
7849They are failing to appreciate that a delay would be less costly than the incurred costs for sustaining this, particularly as 
7850the QTG will need to be changed immediately. 
7851
7852Are they swaying your opinion? It all sounds plausible on face value but one slight error would compromise everything. 
7853
7854jl9;43: 
7855
7856I think the right answer is it’s not ready. I think we could get through it, but we’d be doing it just to save face. The biggest 
7857risk is that if the FAA can’t come back for 3 months it risks the program. 
7858
78591 1 9; 44; 
7860
7861There is no pressing need for the device to be qualified at this point so why push our luck - we fluked 4 qualifications last 
7862year and both ! a nd I had to compromise integrity during the qualifications. We left the campuses with a poor quality 
7863device which fortunately in 3 campuses went unused. 3 campuses only got to the same standard sustainment-wise two 
7864weeks ago 
7865
7866Singapore is running a load that is >7 months old 
7867
7868This will be no different and given we need TRU to fix things, how will they cope given that they are struggling with the 
7869ZZZZjdevice and have our #5 I PA coming up. 
7870
7871They don’t have the resources or bandwidth to deal with 6 different device QTGs going on at the same time 
7872The fact that it took 6 hours to review the DRs last night speaks volumes to its readiness 
7873
7874We also need to remove the projectors, reclamp the lenses, refit them and realign them thereafter - that is going to be 
7875time consuming post qualification 
7876
7877Even if it is qualified, how do we expect to turn around 7 day fixes if f" Si s en-route to Singapore? 
7878
7879119:57: 
7880
7881__I 
7882
7883No go - the quality isn't high enough 
78845-3 
7885
7886
7887Thought so 
7888
7889
789097 
7891
7892j@boeing.com> 
7893
7894
7895From: 
7896
7897To: 
7898
7899Sent: 
7900
7901Subject: 
7902
7903
7904[ Boeing Employees 
7905
7906l/8/26Y88:l6:13AM" 
7907
7908Testing of TP 2.3.57 / Binary 3.19.4.0a 
7909
7910
7911ZZZ’ZZZZZj15:36: 
7912
7913That flight director definitely looks worse than it did before 
7914
7915! j 15:37: 
7916
7917Thought it was just my flying :) 
7918
7919I don't recall seeing it do that previously either - it was repeatable though 
7920
7921f |l 5:37: 
7922
7923_J 
7924
7925It pitched you into a stall 
7926
7927f"' '{15:37: 
7928
7929Yes 
7930
7931[ } 15:37: 
7932
7933It was never anywhere near that bad 
7934And then when you pitched down it followed you 
7935I think it follows the pitch attitude too much 
7936[ I 5:38: 
7937
7938Generally happens when asked to fly at 45 degrees nose up - initially I tried to follow it religiously but then thought I’d be a 
7939little slow on the inputs as it seemed like the FD was changed to within +/1 degree of the aircraft attitude 
7940I just couldn’t believe how bad it was - the first altitude on the route was 2000’ and it blew through that by about 500’ 
7941before even commanding a descenf 
7942
7943| j 15:40: 
7944
7945We have been trying to fix that for over 6 months 
7946r-1 15:40: 
7947
7948Will go back to the training [iLC load] and see what it does 
7949
7950j jl5:40: 
7951
7952I don't see how this will gel fixed next week 
7953
7954But hey, their "other" pilots can probably sign this off as no training effect... 
7955r .'.1 15:4°: 
7956
7957Still can't reproduce the FD commanding a descent during VNAV acceleration S/E - will see if you can do that when you 
7958arrive 
7959
7960No issue whatsoever 
7961
7962j 115:40: 
7963
7964We'll look at it next week 
7965
7966And let’s look at that 125’ issue loo 
7967
7968But to be honest, I hope I get hit by a bus between now and then, really don't want to be there 
7969[ 115:41: 
7970
7971I spoke to f "jbout that last night 
7972
7973___i_i___ 
7974
7975_|15:41: 
7976
7977What's his take? 
7978iZZ.ZZil 5:42: 
7979
7980If he is honest, he says he will back you and fall on his sword before you take a hit 
7981Time will tell 
7982
7983New Binary released to TRU today but no information passed to myself,[ jor [ 1- j_j phoned [ ! last night who 
7984
7985carried the phone 1o the TRU engineer. 
7986
7987~~ ———————— j 5 ;43 . 
7988
7989I will try my best to be quiet, talk a back seat approach in meetings, and only talk specifics and metrics 
7990
7991Why a new binary? I thought it was every week, and the sprint closes today so the new binary should be released 
7992
7993tomorrow, right? 
7994
7995I-Foy, Neil 15:45: 
7996
7997Don’t know why - it has a new engine model with updated oil temperature model -1 haven't looked at it yet as TRU are 
7998testing but will try again. Don’t think it was tested as TRU asked for the QTG results and didn't receive anything 
7999Gustavsson (US), Patrik H 15:46: 98 
8000
8001ok, well I am looking forward to testing this new "physics based" engine model 
8002You should have been on the call yesterday to hear that, "physics based” 
8003
8004[ j 15:46: 
8005
8006' " Wiif be'interesting 
8007
8008[ZZZZZZZZIl 15:47: 
8009
8010I will make sure that we get the data as to how many sprint 1 issues were offered to us, and how many were rejected. 
8011We need to put up real numbers 
8012
8013You, me, and; 'jsaying it like it is doesn’t work. It just doesn't stick with people. Hard numbers will hopefully do it. 
8014
8015If not, then we are truly screwed 
8016r jl 5:49: 
8017
8018I’m looking at j S print 1 list and as far as I can see only 26 of the 69 issues are closed 
8019And that is with the updates from yesterday 
8020
8021[_] is worried that everything will be downgraded to P4 - I said that you and I wouldn't tolerate that. He agreed 
8022
8023Will be interesting to see if he backs up talk with action 
80243 5:50: 
8025
8026i think they mean close as it is offered to be checked, for the purpose of the sprint. I’ll give them that, but that is why we 
8027need to check rejection rate too 
8028
8029f 1 15:50: 
8030
8031I don’t consider offered, I only look at what I have closed - Sprint 1 is over but < 50% was completed 
8032j S i 5:51: 
8033
8034I hope he will, but ultimately he works fori j who suggested that in the meeting yesterday 
8035
8036That is a terrible rate 
8037F 1l 5:51: 
8038
8039l__..._..J 
8040
8041Yup 
8042
8043; l l 5:51: 
8044
8045That needs to be addressed next week 
8046
8047
8048l-Foy, Neil 15:51: 
8049
8050There are several QTG issues that could be closed by! jwants further discussion 
8051
8052[ j 15:52: 
8053
8054Ok, that may help a little 
8055[ZZZZ 15:53: 
8056
8057But still not the big-ticket items such as FUEL FLOW etc. 
8058
8059, ; i 5 53; 
8060
8061They can downgrade to P4, but we still have to disclose anything with a flight deck effect on the F&S 
8062j j l 5:53: 
8063
8064Am opening the I AN/FAC issues in DRDB also so that they don’t get papered over 
8065
8066"il5:53: 
8067
8068That’s a good idea 
8069
8070. 5:54: 
8071
8072
8073Nope - if it is visible on the flight deck, I won’t downgrade it 
8074
8075I’m with you, but they can do it behind our back and hope to get away with it. i isaid explicitly that there are other 
8076
8077pilots who have a say on if it has a training effect 
8078
8079
8080jl 5:56: 
8081
8082Oh yes - there are plenty of Yaeger wannabes out there but very few who 
8083do it. If I need to, I’ll email ! ~ j or send the full list to EASA/UK CAA 
8084
8085
8086I trust. It will 
8087
8088
8089be 
8090
8091
8092iand 
8093
8094
8095I will not allow him to 
8096
8097
809815:56: 
8099
8100
8101Hopefully i 'will support us. 
8102| l l 5:57: 
8103
8104
8105I think he has to otherwise, is position is untenable. 
8106
81071 15 57; 
8108
8109Anyway, I got up for the morning call only to find it was not on. I will go and do some useful stuff. Try not to think about the 
8110
8111
8112shit show.... 
8113
8114
8115I'll probably be on later to see how things are going 
8116_j 15:57: 
8117
8118Good for you! Enjoy your time with your family and safe travels tomorrow 
8119
8120j15:58: 
8121
8122Thanks, see you soon 
8123
8124
812599 
8126
8127From: [ j@boeing.com> 
8128
8129TO: [_ " Boeing Employees_ ~~ I 
8130
8131Sent: 3/28/2018 8:21:2 9 AM 
8132
8133Subject: Conversation with [ Boeing Employee ] 
8134
8135
813615:00: 
8137
8138How you feeling? 
8139
8140[ ‘ ‘ j 15:01: 
8141
8142not bad, running at slightly slower speed than normal and a bit sore still! 
8143
8144CZZZJ15:01: 
8145
8146Must have been a terrible shock - do the doctor's have any idea what caused it? 
8147
8148I 1 15:02: 
8149
8150not yet - and bizarrely the best outcome is they don't, and that it remains a one-off! 
8151
8152r -[ 15:02: 
8153
8154Ergghhh - not a good response 
8155CZZZZI3 5:20: 
8156
8157All DRs are in TDMS in SMO or Campus - LGW has a lot of DRs that insufficient information is provided - they may 
8158become global but the instructors aren't helping with the brevity of their responses 
8159
8160What is in SMO will be transferred to the campus closer to qualification but the plan is to have much of it resolved in the 
8161next 3 sprints 
8162
8163, ] 15 : 42 ; 
8164
8165l_,__- J 
8166
8167I am hoping we can ’hit’ the instructors at LGW via a couple of ways - the updated DR process I'm writing with more info 
8168on what is needed for raising DRs, plus some separate things that came up with FT here at LGW where we’ll be having a 
8169get-together with them! Understand totally about TDMS, ECDs etc - it was us that arrived at the solution of not tagging the 
8170SMO stuff to the device if not resolved! - I'm just trying to figure out where to get the most 'objective' picture of progress 
8171against the get-to-green plan. 
8172
8173[ [ 15:43: 
8174
8175SMO is a good place for the outstanding issues - the Miami device has very few device specific issues due to low usage 
8176f """ i 15:45: 
8177
8178ok, thanksH~’]l take it you are fed up with being in MIA totally now? Are you leaving MIA because of the 30 day thing? 
8179
8180; 115:46: 
8181
8182Yes - i’m not fed up with Miami. I’m fed up with the meetings that include countless managers who have no understanding 
8183of the state of the simulator or the problems that will arise. Everybody is investing more time in blaming others that actually 
8184fixing the problem 
8185
8186There are dozens of spreadsheets flying around and none of the data is in sync - nobody questions on the IPT why 
8187SDSRs with no ECDs are not included in sim support metrics - how many are outstanding 5, 10, 500? It is masking figures 
8188to manipulate perception 
8189
8190Nobody questions how SDSRs requesting assistance can be closed with the comment "this is a TRU integration issue” - 
8191FMC re host etc, is a grey box provided by Boeing as part of the BSP 
8192jl5:49: 
8193
8194\ get that bit - but I also agree with!._jthat there has been bit of a mind-shift in the past couple of weeks towards actually 
8195
8196focussing on fixing stuff instead of passing the buck. Is it too little too late? - who knows at present!? Will be in MIA during 
8197
8198the w/c 23rd April? 
8199
8200j_3-5:49: 
8201
8202Audit or conference? 
8203
8204I won't - am leaving before then I believe 
8205
8206QTG submittal to FAA is 20th April 
8207,--—.—------ 
8208
8209â– 15:51: 
8210
8211â– ._i 
8212
8213meeting with the FAA in ATL, then a verification audit visit to MIA in the 2nd half of the week 
8214r 1 15:51: 
8215
8216"ok” 
8217
8218Thought you weren’t meant to travel 
8219
8220EZZZZZZZZZJ 15:53: 
8221
8222I’m OK to fly, I just had to cancel Shanghai as I was due to depart the day after I left hospital and they signed me off work 
8223for the week! ioo 
8224
8225i_3.5:53: 
8226
8227Oh ok - that's good 
8228I 115:56: 
8229
8230..........................-.-.j 
8231
8232I'd be really screwed if I couldn't fly! It’s bad enough not being able to drive for 6 months!! 
8233I 11.5:58: 
8234
8235I bet - welcome to my world :) 
8236
8237| j 16:04: 
8238
8239you chose it though! 
8240f 1 16:09: 
8241
8242True 
8243
8244You got me there 
8245
8246
8247101 
8248
8249From: 
8250
8251To: 
8252
8253Sent: 
8254
8255Subject: 
8256
8257
8258|@boeing.com> 
8259
8260[ Boeing Employees 
8261
8262"‘2/8/2018 8:25:29 PM 
8263Conversation with | Boeing Employee j 
8264
8265
8266I feel like such a sucker 
8267f 103:36: 
8268
8269me too - i/o seems to be the problem at Igw - not the switch i thought 
8270
8271i~ j p 3.35. 
8272
8273interestgin 
8274
8275‘interesting 
8276
82771 03:40: 
8278
8279Clearly wouldn’t have guessed that. 
8280
8281r~-- ]Q3:40: 
8282
8283nor i but it confims 
8284j [ F 03:41: 
8285
8286Great! 
8287
8288TRU will be there at 09.00 
8289f-03:41: 
8290
8291ok 
8292
8293I |03:41: 
8294
8295By the way, I want a really honest assessment from you: are TRU really doing their job fully, and by extension, am I? 
8296
8297Don't have to give now, and don’t ever have to stop 
8298
8299I just want to be sure I’m adding value, not just taking up space (especially since I'm clearly an awful FO) 
8300
8301I ] 03:43: 
8302
83031.7ZZ.} y° u don’t need to ask such silly questions. You are doing a better job than the PMs - if I ask you something, I get 
8304an answer or what I need. If I ask SMS PM, I get buggered with a banana 
8305j j03:43: 
8306
8307That's a low bar, mate. 
8308
8309I appreciate it, but it’s a fantastically low bar 
8310I feel awful that there are (at least) 97 DRs 
8311and SIN MQTG is so out of date 
8312not to mention all the issues at SHA 
8313and the LGW MAX has been AOG for damn near a week 
8314| |03:44: 
8315
8316I believe TRU are disorganized, chaotic, dysfunctional, but hard working, honest, open to criticism [and there is a lot] but 
8317no different to other TDMs but are cheaper and have to date, not failed to meet a major milestone 
8318
8319jQ3;44; 
8320
8321Thank you 
8322
8323Please don’t ever stop providing honest feedback. I don’t trust many people in Boeing, and like I said, I really just want to 
8324be sure to add value. 
8325
8326Especially because I miss my family so much when I spend so much time away. 
8327
8328I can't tell you how much I appreciate your presence on this program. I've been trying to find a way to get you on the 777X 
8329because I don't know how else we would succeed. 
8330
8331LZZZZ>:46: 
8332
8333There are 180 DRs on LGW and that is the lead ship - the hardware is buggered I believe but because I promoted a 
8334software load, it is easier to blame that than fix the issue. That is due to misreporting by a campus that I held in regard but 
8335then lost the rose-tinted glasses. 
8336
8337You are only working so hard because you are trying to support your family - it doesn't seem like it to them and probably 
8338not to you right now, but in a few years, they will realise that whilst it seems you are abandoning them, they have each 
8339other whilst you are away - you don't have anyone whilst on the road - and I'm sure the Swede and I barely register on the 
8340misfit scale. 
8341
8342The money you are working so hard to gain and the sacrifices you are making will pave the way for your children to go 
8343through college, for your wife to have the vacations and the things she needs 
8344
8345These things cannot be underesitmated 
8346
8347102 
8348
8349b3:49: 
8350
8351Thank you, my friend. 
8352
8353I don't know how to refer to the very, very few of us on the program who are interested only in truth 
8354But it's mostly depressing that it's so few 
8355
8356[z:::z:jo3 ; 50: 
8357
8358Honesty is the only way in this job - integrity when lives are on the line on the aircraft and training programs shouldn't be 
8359taken with a pinch of salt. Would you put your family on a MAX simulator trained aircraft? 
8360
8361I wouldn't 
8362
8363
8364r 0 3:51: 
8365
8366No 
8367
8368
8369'~~1 q 3 :S2: 
8370
8371j l is probablv the best person to talk to if you have reservations - mine are grave at the moment and I won't stand 
8372
8373for you or ! ] being thrown under the bus. I do not believe at this rate the Level D deadline is achievable. How seriously 
8374have Boeing taken TRUs comments regarding the sound package? That is a critical Level D component that is going by 
8375the wayside because we have asked TRU to tune to a poor quality data package 
83760 3:53: 
8377
8378
8379Our arrogance is our demise. 
8380
8381I really like[_j but the arrogance exhibited about the quality of the data package is appalling. 
8382
8383I’m sure you, me, and[ iwill all be sacked if we keep our position. I'm not kidding - if I could go back a year, I would 
8384vote "no go" on the MIA iLC 
8385
8386
8387j03:56: 
8388
8389
8390Me too but it wouldn't have made a difference - we can only draw that line in the sand and let our feelings be known. I will 
8391call ! jover the weekend to have a frank discussion as to where we are 
8392
8393I like simulators and have enjoyed tremendously working on this program - it is only a job after all and we are all 
8394dispensable when we it comes to it. 
8395
8396I’d rather not get fired but my integrity means more to me than a pay cheque 
8397. 103:57: 
8398
8399I _______.1 
8400
8401I agree 
8402
8403I’m disposed to trust my gut and press my integrity more than I ever have 
8404If there is anything I can do to help you more here, please don’t hesitate to ask. 
8405f ’ |03:58: 
8406
8407At this stage, what else do we have - perhaps the Go-No Go should include the LGW instructors who use the device 
8408
8409
8410[ 103 : 59 : 
8411
8412If you get a "no” from TRU, or even hesitation, let me know immediately. 
8413
8414f 1 03:59: 
8415
8416You know me - if I think I can get it, I'll ask for it. I’m not shy in that regard 
8417Let me know if I am failing to do what I need to in any way 
8418
8419l |03:59: 
8420
8421Not in the slightest. 
8422
8423You and I can fix this program 
8424I really believe that 
8425It’s what keeps me floating 
8426j ~j 04 : 01 : 
8427
8428I’m sinking to be honest 
8429I | 04:01: 
8430
8431I know - I’m trying to keep bring you and j j back to the surface 
8432
8433You OK? No problems at home? Make sure you spend some time at home this time before you go away again 
8434
8435--p4:11: 
8436
8437No, no problems at home 
8438I just have these swings 
8439[ j 04:12: 
8440
8441Get some rest - don't worry about waking up early tomorrow to take me in. I can catch a taxi 
8442" ]04:12: 
8443
8444No, no 
8445
8446I’ll be ready at the car at 6.15 
8447Best part of the day, really 
8448I i 04 : 12 : 
8449
8450L-! 
8451
8452Nahh - now I know you are kidding! 
8453
8454
8455103 
8456] 04 : 12 : 
8457
8458No, seriously 
8459I ) 4:15: 
8460
8461Car at 6.15 
8462It's ON 
8463
8464I ~j04:16: 
8465
8466Manyana 
8467
8468LGW: 
8469
8470Autopilot stab trim cut out switch is toggling 
8471
8472Also Copilot Yoke Autopilot Disengage is doing the same thing 
8473
8474_|o4:18: 
8475
8476Lovely 
8477
8478[ZZZZ>:18: 
8479
8480Wonder what that might be in hardware 
8481
8482| 04 : 19 : 
8483
8484L_! 
8485
8486Great question, though I have had a concern about their overall wiring and general EE skills for over a year. 
8487j _ ] 04:20: 
8488
8489Indeed -I jat Gatwick stays 
8490
8491j , 1 04:20: 
8492
8493Well, TRU will have someone on site shortly who's actually intelligent 
8494So we'll see then 
8495
8496
8497still believes it to be software 
8498
8499
8500~j 04:21: 
8501
8502hope it isn't software - my bad if it is 
8503104:21: 
8504
8505meh 
8506
850704:21: 
8508
8509Can’t see how it could have effed up though 
8510jF 04:21: 
8511
8512j l and I all assessed the same 
8513
8514i'm going to shutdown, elsewise I'll stay up all night. 
8515
8516Get some sleep, please 
8517
85181 04:22: 
8519
8520You too : don't worry about me. Am an insomniac at the best of times and Aliens is on the TV 
8521jo4:22: 
8522
8523LoL 
8524
8525
8526104 
8527
8528Boeing Employee 
8529
8530
8531From: 
8532
8533To: 
8534
8535Sent: 
8536
8537Subject: 
8538
8539
8540L 472472OTS"4:02:i7 PM 
8541RE: Updated QTG 
8542
8543
8544
8545I agree with you entirely and agree with the whole failure to plan this program properly 
8546from the Boeing side. 
8547
8548I am just sick and tired of being put in the middle of this with pathetically week PMs and 
8549no support - Singapore has done nothing except break the simulator - the PM here is now 
8550swapping some form of isolator in the cockpit for reasons unknown - he has no training on 
8551the device but thinks he knows what he is doing. 
8552
8553At this rate, I will not be returning to Miami this trip or coming out again to either site 
8554- I have had enough. 
8555
8556
8557-Original Message- 
8558
8559From:!’"""’ 
8560
8561Sent^Z- 
8562
8563To: i !@boeing. com> 
8564
8565Sub j e c ET'"REr'Up‘da'e e 
8566
8567
8568
8569This is a direct result of a pour plan which I objected to repeatedly since day 1. The 
8570schedule simply did not permit for any corrective actions to be taken; particularly given 
8571the circumstances of the program and for a device which is clearly undermaintained. No 
8572engineering support was ever planned in Singapore as per the change order executed in fall 
85732017 despite my objections when my initial proposals were refused for being "overly 
8574conservative". Moreover, given the need to extend residence in Miami, the Singapore 
8575contingent was always going to be small and take its cues from Miami. This was discussed 
8576and agreed upon. 
8577
8578Further, none of the HW issues on MAX 2 were previously reported and a number of them were 
8579caused recently by the campus itself. I am doing my best to mitigate the situation (as I 
8580know 1 you are) but there is a limit to what can be accomplished in 3 days. 
8581
8582As to the QTG, w T e will do our best to accommodate however the understanding was always to 
8583submit the same document as in Miami run on the same load. Whatever deficiencies exist will 
8584be addressed in Miami for both campuses as required prior to the qualifications but again 
8585there is a limit to what can be done in 36-48 hours. Moreover it seems that we have sound 
8586issues to contend with as well which needs to be our primary focus right now. 
8587
8588I am not surprised by the outcome of the F&S. Nothing much has changed in 4 days so I 
8589wasn T t expecting the F&S in Singapore to be any better than that of Miami. If anything it's 
8590a little worse I imagine. 
8591
8592We will continue to work out out issues but a lot of this is beyond our control. 
8593
8594FYI we are building a new load this evening and offering another 6-8 DRs. I will forward 
8595you release notes shortly. 
8596
8597Sent from mobile device. 
8598
8599
8600105 
8601
8602From: j_" .. "j@boeing . com> 
8603
8604Sent: Tuesday, April 24, 2018 9:27:53 PM 
8605To: f~ - —» ~ ; 
8606
8607Subject: RE: Updated QTG 
8608
8609
8610I let it slide for the Miami qualification and put my name to something I didn't have the 
8611opportunity to check thoroughly due to time constraints. I do not see why this cannot be 
8612corrected now. I wished I had looked at the motion buffet tests further - the resource data 
8613has no bearing on the VDR in several cases and I would like to know why - to my knowledge, 
8614the data did not change at the last minute so I want to know why it differs. I had 
8615
8616previously asked [_j to contact [_) regarding the IQTG latency methodology as 
8617
8618I had concerns - Jon is likely to reject these tests outright. 
8619
8620I also want answers to all of ["__ j questions before Thursday morning Singapore time so 
8621
8622that I can try and discuss them with him. 
8623
8624
8625Given the current state of the device, QTG, and the lack of engineering resources on site, 
8626I cannot conscionably allow the device to be put forward for qualification and certainly 
8627will not be permitting the pilot to sign the F & S checklist. Given that there is no other 
8628opportunity for doing this, this part of the QTG will not be signed prior to jT ""] 
8629
8630arrival the day prior to qualification. 
8631
8632
8633Attached are the questions I w T ould like answered. 
8634
8635
8636
8637From: j__ 
8638
8639Sent : 24 April 2018 15:21 
8640
8641To: j _ j@boeinq. cofli> 
8642
8643Cc: lZZZZZIZZIZZIIIZ-Z“ 
8644
8645Subject: RE: Updated QTG 
8646
8647
8648i 
8649
8650
8651Isn't the document essentially identical to Miami? Or are you saying that we need to insert 
8652all of the relevant rationales at this point? 
8653
8654
8655Trb'gr’a'ni’"Mana"ger“ 
8656
8657TRU Simulation + Training Canada Inc. 
8658
8659
8660Email: 
8661Office: S 
8662Mobile:; 
8663
8664
8665
8666[TRU_logo_color_horizontal] 
8667
8668
8669Merci de prendre en compte l’environnement. avant d'imprimer ce message. 
8670Please consider the environment before printing this email. 
8671
8672
8673NOTICE : Ce courriel peut contenir des informations privilegiees ou confidentielles. Si 
8674vous n etes pas destinataire de ce courriel, nous vous informons que tout usage ou 
8675diffusion de ce courriel est interdit. Si vous avez recu ce courriel par erreur, veuillez 
8676en aviser TRU SImulation+Training immediatement et en effacer le contenu ainsi que tout 
8677document joint de votre systeme informatique. | NOTICE : This e-mail message may contain 
8678
8679privileged, confidential, or proprietary information. If you are not the intended relfiJcpient 
8680
8681of this e-mail, you are hereby notified that any use or dissemination of this e-mail is 
8682prohibited. If you have received this e-mail in error, please notify TRU 
8683SImulation-fTraining immediately, and delete this e-mail and all attachments from your 
8684computer system. 
8685
8686
8687From: [_j@boeing.com] 
8688
8689Sent: Tuesday, April 24, "2 018 10:18 AM 
8690To: I 
8691
8692Subject: Updated QTG 
8693Importance: High 
8694
8695
8696Could you ensure that the Singapore QTG is updated before Friday with all affected closure 
8697letters/SDSR responses - I have grave concerns as to whether the campus will submit it at 
8698this point in time. 
8699
8700Thanks, 
8701
8702--——-j 
8703
8704
8705i__• 
8706
8707Training & Professional Services 
8708Global Services 
8709
8710
8711Fax l _S 
8712
8713Email;_Shoeing. comcmailto:[ pboeing. com> 
8714
8715Boeing UK Training & Flight Services is a Ltd Company registered in England and Wales 
8716Registered Office: Boeing House, Crawley Business Quarter, Manor Royal, Crawley,RH10 9AD 
8717Company Registration Number: 3802219 
8718
8719
8720107 
8721
8722From: 
8723
8724To: 
8725
8726Sent: 
8727
8728Subject: 
8729
8730
8731Boeing Employee 
8732
8733i Boeing Employee ; 
8734
8735, '2/20/26iT'7:T4:29'AM 
8736PE j yyy ECL COC update request 
8737
8738
8739So they won’t fix anything just like they don't in LGW. hence the large DR count. 
8740Makes sense 
8741
8742
8743From:! Boeing Employee j 
8744Sent: 20 February 2017 15:14 
8745
8746To:!_ ( _jgboeing.com> 
8747
8748Subject: RE: [ ["777 ECL COC update request 
8749
8750Yes the holy trinity of slackers 
8751
8752From: j Boeing Employee i 
8753
8754Se nt: 20 February 2017 15:13 
8755
8756To: [_ j@boeinq.com > 
8757
8758Subject: RE: f j 777 ECL COC update request 
8759
8760Oh ok - who is on the course? 
8761
8762, 
8763
8764_j 
8765
8766From: [ Boeing Employee j 
8767Sent: 20 February 2017 15:12 
8768
8769To:!_ _ _ l@boeinq.com > 
8770
8771Subject: RE: [ \ 111 ECL COC update request 
8772
8773I think this bit is the motion system so maybe they have someone coming from MOOG 
8774
8775
8776From:| Boein g Employee \ 
8777
8778Sent:_20February_2017 
8779
8780To:j la)boeina.com > 
8781
8782Subject: RE:! Vlll "ECL" COC "update request 
8783
8784Don’t know who is going to do the training 
8785
8786
8787From:[ Boeing Employee j 
8788
8789Se nt: 20 February 2017 15:10 
8790
8791To:j j@boeina.com > 
8792
8793Subject: RE:] f777 ECL COC update request 
8794
8795They should be in Miami from today for 6 days! 
8796
8797
8798From:* Boein 9 Employee j 
8799
8800Sent: 20 February 2017 15:09 
8801T o: ] — i@boeing.com > 
8802
8803Subject: RE"] T777 ECrC0C update request 
8804
8805
8806108 
8807
8808No - they were in Holland 
8809
8810
8811From : Boeing Employee ] 
8812
8813Sent: 20 February 2017 15:08 
8814
8815To:[ lbboeinq.com > 
8816
8817Subject: RE:] I 777 ECL COC update request 
8818
8819So have you seen the LGW guys out there for their course? 
8820
8821
8822From:! Boeing Employee • 
8823
8824Sent;,20 .Febn^iy_2017J2:57 
8825
8826To:[ _ bboeina.com > 
8827
8828Subject: RE:] ]- 777 ECL COC update request 
8829
8830I am certain now that]_is all bluster and no ability - he hasn’t fixed a single thing without calling in multiple 
8831
8832people to do his bidding 
8833
8834From:] Boeing Employee j 
8835Sent: 20 February2017 i2:42 
8836
8837To^_ bboeinq.com > 
8838
8839Subject: RE: ] j- 777 ECL COC update request 
8840
8841
8842Will be interesting to see what happens in Singapore then as they are supposedly super thorough. 
8843
8844_Itold me a cracker about as king him to redesign the brake feel on Fri afternoon the week before the 
8845
8846Eval! He accidently forgot to hang up and after an expletive laden discussion with his Mrs heard the call drop, 
8847jthen called back to say maybe it wasn’t such a good idea so late in the day! 
8848
8849
8850Safe journey home. 
8851
8852
8853From:] Boeing Em P |o y* e j 
8854
8855Sent: 20 February 2017 12:22 
8856
8857To: \ b boeing. co m > 
8858
8859Subject: RE: [ j- 777 ECL COC update request 
8860
8861i_! 
8862
8863Fly home today - having the kitchen replaced on Thursday through to Friday next week L 
8864
8865Amazing what a brown envelope can achieve - it isn’t anywhere near as good as it would appear to be reading the 
8866report. The FAA were neither thorough nor demanding and failed to write up many issues. 
8867
8868And the lies, the damned lies - I was removed from the simulator for three days in the week leading up to the 
8869evaluation on the instructions of a Senior Manager so that certainly individuals could ‘tune’ with the pilot. The tuning 
8870then fouled up multiple QTG tests and was clearly wrong and the pilot was forced to sign a SoC that was clearly 
8871based on a lie. Another Senior Manager was also screamed at in a temper tantrum by said individual and also 
8872barred from the simulator. The Go/No Go decision comes along and then aforementioned Senior Manager and 
8873Senior Engineer then state to a cast of 30 - “we have to trust the decision of j | on Site”. 
8874
8875Needless to say, I tore straight into]_land!_ jabout the lies and the unethical/deceitful nature of this 
8876
8877comment as it meant I was set up to take the blame should it have gone wrong. 
8878
8879It is a joke and nothing more - whilst 9 PM s were on Site last week during the evaluation, it was for a jolly/free 
8880meal. One PM even said that given that we are under budget, we should hire a yacht a sail around Miami harbour 
8881to celebrate and even asked j ] to submit the request... 
8882
8883109 Honestly, you wouldn’t believe it 
8884
8885
8886From:; Boeing Employee 
8887
8888
8889Sent: 20 February 2017'12:15 
8890
8891To:[ ~ i@boeing.coin > 
8892
8893Subject: RE:; I- 777 ECL COC update request 
8894
8895
8896Cool see my subsequent back track! 
8897
8898
8899Are you back yet? I see it passed with some very positive comments so I’m guessing you must have been working 
8900your butt off out there. 
8901
8902
8903From w Boeing Employee j 
8904
8905Sent: 20' Febmary 2017 12:13 
8906T o: [ i@boeinq.com > 
8907
8908Subject: RE: j j 777 ECL COC update request 
8909
8910No problem - there is nothing you can do to make it work if it believes the engine configuration is wrong 
8911
8912
8913Frond Boeing Employee j 
8914
8915Sent: 20 February 2017 11:55 
8916
8917To: i j@boeino.com > 
8918
8919Subject: RE:j j- 777 ECL COC update request 
8920
8921Oh - Cheers for the heads up! I did think it was a bit of a strange request as all the engine fail procedures would 
8922not work properly. 
8923
8924Thanks 
8925
8926
8927From:[ Boeing Employee j 
8928
8929Se nt : 20 February 2017 11:54 _ 
8930
8931To: | ja)boeinq.com > 
8932
8933Subject: RE: j [â–  777 ECL COC update request 
8934
8935
8936i 
8937
8938_j 
8939
8940It is impossible to use a GE checklist in the RR configuration - it just will not work regardless of whether it is valid 
8941or not. 
8942
8943
8944
8945From[ Boeing Employee j 
8946Sent; 20.Febmaw.2017.09:27 
8947
8948
8949To: A _ _ _] 
8950
8951Cc:j l@boeinq.com >: [ _ !S)boeino.com>: j 
8952
8953. .. |gj excha nqe bo e i nq . com >: 1 
8954
8955. J 
8956
8957â–  
8958
8959Subject: T!lz:i }T7TTzCEUOU update request 
8960
8961
8962Hello j j 
8963
8964
8965110 
8966
8967See below for the reply from my Tech who tried to load the GE checklist over the weekend. 
8968
8969Our options going forward are: 
8970
89711) Use a generic Boeing RR Checklist 
8972Or 
8973
89742) I Supply a copy of their MODB & MODA2 LSAPS that they load along with the MODA (ECL) Parts for 
8975the AIM S2 GE BP17.1 ECL 
8976
89773) I preate a custom version of the AIMS1 RR checklist for AIMS 2 BP17 and supply this with the MODB 
8978and MODA2 parts. 
8979
8980I did go to my colleagues in Seattle with this request but as the checklist is created by the airline they are unable to 
8981do anything with these files and they suggested giving you a generic Boeing checklist. 
8982
8983Apologies for these issues, 
8984
8985Best regards, 
8986
8987
8988i _j 
8989
8990Simulator Operations Supervisor 
8991Boeing Flight Services 
8992Gatwick Campus RH10 9AD 
8993
8994Fax nf " " 1 
8995
8996mailto: I foboeing. com 
8997
8998
8999From:! Boeing Employee j 
9000Sent: 20 February 2017 01:18 
9001
9002To:| _ ja>boeing.com > 
9003
9004Subject: RE: j j- 777 ECL COC update request 
9005
9006
9007Tried loading the latest ECL 3114-BFT-001-6A into MODA with the following MODB options: 
9008
90093166-BFT-004-00 
9010
90113118-BFT-002-H0 
9012
90133163- B FT-002-30 
9014
90153164- B FT-006-00 
9016
90173165- BFT-007-00 
9018
9019But could not get their ECL to work with any of them MODB options. 
9020
9021Regards, 
9022
9023
9024t_ _ _ _ _i 
9025
9026Senior Simulator Technician 
9027Boeing Flight Services 
9028Gatwick Campus 
9029
9030Zbboeina. com 
9031
90321»1« 12018 
9033
9034
9035
9036From; 
9037
9038Se nti'WFeb'ruafy^Uiy'OB^-- - J 
9039
9040To:| _ ~ l@boeina.com > 
9041
9042Subject:' RE:"i 1777 ECL'COO update request 
9043
9044Hell0 LlJ 
9045
9046Thanks for information, waiting for update. 
9047
9048From: [ ' jci) boeino.com] 
9049
9050Se nt: FridaV.?eb7uary T7r2017'6742'P M 
9051
9052To-' if Boeing Employee j __ 
9053
9054â–  v _____ i 
9055
9056Cc: C Boeing Employees 
9057
9058Sub|Mt:RE:T^"""J-777ECLCOCupdaterequest L 
9059
9060Hello j’ ” ] 
9061
9062We are still having issues getting any of the checklists we have been sent to work. One of the guys is going to try 
9063this AIMV2 BP17.1 GE version that you sent over the weekend with all the different MODB LSAPS that we already 
9064have as I believe the M O DA p art you are sending needs to be compatible with a MODB part to give a working 
9065
9066ECL. Currently with this I_checklist fitted we just get a ‘Checklist Unavailable’ message. I did ask Seattle to 
9067
9068see if they could generate an AIMS2 BPV17 version of the RR ECL we previously were sent as there will 
9069obviously be issues around engine failure drills etc even if we do get the GE checklist to work. 
9070
9071Best regards and I hope to have better news for you next week, 
9072
9073
9074Simulator Operations Supervisor 
9075Boeing Flight Services 
9076Gatwick Campus RH10 9AD 
9077Tel [ 1 
9078
9079
9080Mobl I 
9081
9082Fax ! r _ 
9083
9084ma//fo:j Wboeina com 
9085
9086
9087From:[ 
9088
9089Sent: 14 February 2017 04:56 
9090
9091
9092To :: '@boeina.com> _ 
9093
9094Cc:[_ jS)boeinq.com >:l __ K _j 
9095
9096j j@boeina.com >:j 
9097
9098
9099Subject: | j- 777 ECL COC update request 
9100
9101Hello I_j, 
9102
9103I recall that our previous ECL (Electronic Checklist) COC files upload was not successful. 
9104
9105We have a simulator trainings scheduled starting 15, March 2017. 
9106
9107These trainings absolutely need to be accomplished with our ECL. 
9108
9109Attached ECL files that are compatible with Simulator AIMS-2 v17.1 GE Engines, latest revision (revision 34). 
9110In addition, attached the Technical Newsletter. 
9111
9112Please upload simulator and advise if all is running properly. 
9113
9114Reaards 
9115
9116
9117Email secured 
9118
9119
9120by 
9121
9122
9123|T Security 
9124
9125
9126113 
9127
9128From: 
9129
9130To: 
9131
9132Sent: 
9133
9134Subject: 
9135
9136
9137Boeing Employee 
9138
9139Boeing Employee 
9140
9141L '67T7201'89 : 24:'56'AM " 
9142
9143RE: MAX Simulator Program 
9144
9145
9146
9147I hear what you’re saying, so I am willing to be the a-hole here and highlight this and call the Senior Leadership out for 
9148creating this culture. 
9149
9150Regarding the supplier side, someone made our bed so we just got to make the best of it and make sure we don’t let the 
9151same things happen again else, why waste our time doing an AAR. 
9152
9153I want to sit down with you on Monday and discuss it and then I will let the team know that this type of behavior is 
9154unacceptable. 
9155
9156...--j 
9157
9158
9159From: | Boeing Employee 
9160Sent: Friday, June 01, 2018 9:20 AM 
9161
9162Subject: RE: MAX Simulator Program 
9163
9164
9165At this point I think there’s significant risk that the LGW MAX device will not be granted an iLC extension and will 
9166lose its qualification by regulatpry decision, not ours. Not being granted an extension on that device would have 
9167significant impact for L_I 
9168
9169As for why people are voting yes.... everyone has it in their head meeting schedule is most important because 
9170that’s what Leadership pressures and messages. All the messages are about meeting schedule, not delivering 
9171quality. We managers were told names were being taken by senior leadership at the level D Go/NoGo meeting, 
9172now referred to internally as the Go/Go meeting. Sometimes there are understandable reasons why we have 
9173schedule pressures - such as major impacts to customers. But not always. Take iLC decisions - we had practically 
9174no customer training on the device to now. But not looking bad by missing schedule was more important and we 
9175missed the opportunity to fix things when there was low impact. 
9176
9177We put ourselves in this position by picking the lowest cost supplier and signing up to impossible schedules. Why 
9178did the lowest ranking and most unproven supplier receive the contract? Solely based on bottom dollar. Not just 
9179MAX but also the 777X! Supplier management drives all these decisions - yet we can’t even keep one person 
9180doing the same job in SM for more than 6 months to a year. They don’t know this business and those that do don’t 
9181have the appropriate level of input. 
9182
9183Also, that voting list is full of people voting for their self-interests. Binary was voting yes because ‘binary is good’. 
9184Sim Support voted yes because ‘level D Data package is huge improvement over level C’. New Programs voting 
9185yes because they need to make schedule and they believe the device will make it through qualification. Very few 
9186people are actually voting understanding the entirety of the decision including customer quality and long term 
9187maintainability of the specific device we are accepting. We haven’t even fully checked the requirements TRU is 
9188supposed to meeting. 
9189
9190I don’t know how to fix these things... it’s systemic. It’s culture. It’s the fact that we have a senior leadership team 
9191that understand very little about the business and yet are driving us to certain objectives. Its lots of individual 
9192groups that aren’t working closely and being accountable. It exemplifies the ‘lazy B\ Sometimes you have to let 
9193things fail big so that everyone can identify a problem... maybe that’s what needs to happen rather than just 
9194co nti nui ng to sera pe by. 
9195
9196114 
9197
9198Best part is we are re-starting this whole thing with the 777X with the same supplier and have signed up to an even 
9199more aggressive schedule! 
9200
9201
9202From:; Boeing Employee 
9203
9204Sent: Thursday, M ay 31, 2018 11:25 PM 
9205
9206To: [ 
9207
9208Subje"ct:"RE":"MAX"SimufaT6r 
9209
9210
9211Shoeing. com > 
9212
9213
9214For the most part I agree. But I have to ask, who has said we had to proceed? Who from leadership had said we had to 
9215meet some level of approval on the Singapore device? On the Miami one. I understand (don’t agree) why they decided to 
9216move forward, but why do we allow this to happen? 
9217
9218I look at who agreed to proceed to level C with EASA on the list and I see a whole slew of people that are not (quote) 
9219Leadership yes they voted yes. You and i jsaid no, butf jet.c. etc. said yes. So who drove 
9220
9221this to say yes? 
9222
9223I understand your feeling and I want to help address the root problem, but the supplier selection is done. It isn't something 
9224we have the luxury of going back and doing over. The Quality of Boeing data packages, okay, how do we fix it? I am not 
9225advocating or defending our situation, but I have yet to see someone tell me that we need more resources, etc. etc. 
9226
9227At this point, I am hearing your gripes, acknowledge they have validity, so let’s address this. 
9228
9229I am all for saying “NO” to proceeding with any activity with Shanghai or Gatwick Max, so let me know how I should say no. I 
9230can cite all the below, but I will immediately be asked, because I would if I heard someone say this, how do we fix it. 
9231
9232So, I’m accepting the responsibility to say “no” but you need to help me address what happens after so that we can get to 
9233“yes”. 
9234
9235
9236
9237From:! Boeing Employee 
9238Sent: Thursday, May 31, 2018 11:13 PM 
9239To:!" 
9240
9241
9242Subject: FW: MAX Simulator Program 
9243
9244
9245jS)boeinq.com > 
9246
9247
9248For reference - this evening the Singapore EASA level D qualification was downgraded to level C as sound 
9249objective tests could not pass. It was completely unnecessary, and frankly embarrassing on the part of Boeing and 
9250TRU. A lot of the below is down in the weeds but adds depth to a clearly visible problem that we have systemic 
9251organizational issues causing us to unnecessarily spend enormous amounts of effort (=$$$) to end up with poor 
9252quality products and pat ourselves on the back about it. 
9253
9254
9255It starts from our supplier selection process (or lack of) and continues to how we manage the supplier, the quality 
9256and support of Boeing data packages, substandard/non-existant requirements management, lack of resource 
9257staffing, lack of the right resources, lack of accountability, and hybrid ownership of programs/projects. It ends with 
9258our repeated decisions to push products into the field to meet often arbitrary schedules despite suppliers not 
9259delivering on commitments and clear quality concerns. At any point on this program (IPA, ilC, levelD) we could 
9260have stopped this by standing firm on a commitment to quality until the program was where it need to be. However 
9261we continued to bend to leadership pressure and allowed ourselves to shoot for the lowest possible bar of ‘We 
9262think the regulator will qualify the device’. 
9263
9264
9265115 
9266Boeing Employee ! 
9267
9268From 
9269
9270Sent: Thursday, May 31, 2018 9:45 PM 
9271To:i ~ 
9272
9273lSboeina.com > 
9274
9275"Cc: 
9276
9277Subject: MAX Simulator Program 
9278
9279
9280T5)boeinq.com >; [ 
9281"S)boeinq.com > 
9282
9283
9284i 
9285
9286i_j 
9287
9288Would it be possible to arrange for some form of after action review to determine what is causing the MAX 
9289simulator program to press on regardless of the risks to the Boeing brand? Any such review should consider the 
9290systemic failures in leadership, preparation, and communication that are squandering thousands of dollars of 
9291Boeing finances and impacting the critical functions performed by the Flight Technical and Safety pilots for whom a 
9292simulator acceptance/testing is a minor part. 
9293
9294Consider the following, in the last 30 days: 
9295
92961) Miami FA A Level D qualification was scheduled for March - it was achieved in late May. 
9297
9298a) Between these dates 100-150 DRs alone were closed. 
9299
9300b) The Boeing VDR has had more than 30 tests updated since release resulting from SDSRs 
9301
9302c) The sound data package released to industry was unacceptable 
9303
9304d) Functions and Subjective testing was only signed in mid-May on the third attempt and even then, 
9305critical issues were downgraded 
9306
9307e) 115 DRs were declared to the regulator at the time of qualification [100 others exists] 
9308
9309f) The air conditioning issues identified in August last year were not resolved until the last minute resulting 
9310in TRU charging Boeing for multiple visits to site to retune the sound 
9311
9312g) Temporary air conditioning blower fans were reluctantly purchased to boost airflow and Boeing are 
9313now having to purchase a CVAC from TRU which will require setup, and retuning of the sounds and 
9314another visit to assess subjectively and objectively. 
9315
9316h) The campus failed to provide the correct information to the regulator. 
9317
9318i) The campus failed to communicate the correct qualification dates to anyone on the MAX program 
9319resulting in airfare change fees of up to $5000. A result of this delayed travel to Singapore by 1 day. 
9320Subsequent and unpredictable ATC delays further delayed travel by 18 hours. 
9321
9322j) The regulator was extremely upset to be asked to qualify a device with so many declared defects and 
9323documented this in their report. Worse, they felt that Boeing did not have a handle on the DRs and took 
9324the decision to transfer TDMS DRs into their report to permit them to stipulate time frames for 
9325rectification 
9326
93272) Singapore EASA Level D / CAAS Level VII Qualification 
9328
9329a) Miscommunication regarding F&S dates resulted in j j having to change flights twice 
9330
9331b) Fortuitously, the CAAS qualification dates slipped by 2 weeks. Had the original schedule been adhered 
9332to, the travel delays documented in item i) above resulted in the acceptance team arriving at 0030 on 
9333the morning of day 1 of the qualification. There would have been no time to complete F&S checks 
9334
9335c) The F&S checks were not signed at the time of QTG submittal due to there being too many hardware 
9336issues on the device. These had been known to exist for 2 weeks prior to the commencement of F&S 
9337testing but nothing had been done to resolve them until the issue was escalated. 
9338
9339d) Sound tests were submitted 30 days prior to qualification with failing results. Nothing was done to 
9340resolve the sound problems until the issue was escalated on day 1 of what would have been the CAAS 
9341qualification 
9342
9343e) Sound was only made to be marginally acceptable for Level C qualification on day 4 of the planned 
9344qualification. Until then, the device would have been limited to Level IV under CAAS - a downgrade 
9345from Level VII 
9346
9347f) Sound still does not pass objectively and is ermains obviously different to the Miami device on day 5 
9348of the planned qualification. Only now are the campus taking note of the fact that it may be a facility 
9349issue [j’ land I found leaking air lines behind two of the devices which contribute to the ambient 
9350simulator hall noise], TRU could not get the tests to pass - the campus believe that this may be 
9351associated with the CVAC or compressor on the adjacent Mechtronix NG but the failing resultsiwere 
9352
9353obtained with that device completely powered off. 
9354
9355g) Nothing still has been done to satisfactorily resolve the sound issue. TRU did not send an engineer 
9356when requested, nor did they send hardware engineers - they were already in Singapore to work at the 
9357Airbus training centre. At this point, there is no requirement fori jto be on site, particularly when his 
9358group is already stretched due to customer commitments and accident investigations 
9359
9360h) The Go / No Go decision to proceed with qualification was based on schedule, nothing more. I do not 
9361believe the device will fail Level C qualification, but the fact that we are going for Level C is a failure in 
9362itself [although Boeing will not consider it so]. We will be left with a QTG that needs to be updated, a 
9363device with 160 DRs on it, and the inconvenience of having to reschedule and finance another special 
9364evaluation. 
9365
9366i) Last year, in an inferior load, DR manipulation resulted in the declaration of 42 issues. This year, in an 
9367improved load, we have already declared double that number - nobody has considered how this will be 
9368explained. Plausible arguments such as “we have tested this using every level of documentation 
9369available” will be presented, however, there is no rebuttal for the regulator counterpoint stating “why did 
9370you not use these before”. 
9371
9372j) The Singapore campus has documented problems with the quality of support they are provided with by 
9373TRU - this is not likely to change 
9374
9375k) The Singapore campus did not come close to meeting sustainment goals during the iLC process. Do 
9376we believe they will achieve this during Level D? 
9377
9378l) The Industry will now know that Boeing failed to qualify one of its own devices with its own product to 
9379Level D standard - given the anti-binary sentiment in the industry, how will the impact of this be 
9380perceived particularly given the failure is not Binary related? 
9381
9382m) Level C qualification with the number of outstanding issues is not guaranteed 
9383
9384We now have to determine how to approach the UK CAA for an extension to the iLC qualification - they will have 
9385been contacted by EASA to indicate that there are significant numbers of outstanding issues in the Level C/D load 
9386- their experience will lead them to appreciate that there must be considerably more in the iLC load and they will 
9387have to seriously look at whether the device is in an acceptable condition to permit the certificate to be extended 
9388[note the decision was taken to not declare all issues across all devices even when we knew them all to be 
9389impacted because the Device Managers objected so the current list in TDMS is misleading]. 
9390
9391Time and time again, we are inundated with Boeing material specifying quality is key - this clearly is not the case 
9392or driving factor in any of the decisions that are made. Lessons learned continually say we should not accept 
9393inferior quality products because there is an unnecessary and costly overhead associated with doing so, but here 
9394we are, immediately prior to qualification, dealing with an issue that was documented weeks ago, and now 
9395accepting a reduced qualification level [read failed] as a result. Nobody seemed to consider in the meeting today 
9396that a qualified device that goes unused is almost as useless as non-qualified device. Given that the 737-8 is a 
9397common type rating, why would a customer pay the elevated price to use a MAX simulator when there are dozens 
9398of Level D qualified 737 devices across 6 continents? Has this lesson not been learned in the MAX classroom? 
9399
9400Until an open and frank discussion takes place, the same errors, wasted opportunities, and financial losses will 
9401continually be absorbed. 
9402
9403Regards, 
9404
9405
9406J 
9407
9408
9409Training & Professional Services 
9410Global Services 
9411
9412Tel { | 
9413
9414Fax! 
9415
9416L_.,-! 
9417
9418Email j i@boeinq.com 
9419
9420Boeing Cn\'rrarnirrg : & Flight Services is a Ltd Company registered in England and Wales 
9421Registered Office: Boeing House, Crawley Business Quarter, Manor Royal, Crawley.RHIO 9AD 
9422
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