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1 Harry K: Hi, my name is Harry K. One moment please while I review your question. 
2 Harry K: Please do not worry, let me check this for you and help you with the best possible options right away.
3 Harry K: In order to assist you with your request I will need access to your account. For verification, could you please provide your registered phone number?
4 Liam ********: I don't know what the registered phone number is. As my question stated, someone - other than myself - has registered an account using my email address. I don't even know what kohls is.
5 Harry K: Could you please help me with the email address and full name?
6 Liam ********: the email address in question is ********@gmail.com.
7 Liam ********: my full name is Liam ******** but the account seems to have been registered by someone called Zachary.
8 Harry K: Thank you for the information.
9 Harry K: One moment please while I work on your account.
10 Liam ********: it's not my account...
11 Harry K: I will fix this right away.
12 Harry K: Thank you for staying online. I appreciate your time and patience. 
13 Harry K: Liam, I have checked with the account details and I have successfully updated your account and sent the password rest email address.
14 Harry K: If have fixed all the issue and please be rest assured you will not face issue again.
15 Liam ********: I do not want a password reset
16 Liam ********: I don't want an account with kohls registered with this email address
17 Liam ********: I am not zachary
18 Liam ********: I do not know what kohls is
19 Liam ********: I don't want an account or your marketing emails
20 Liam ********: please close the account
21 Harry K: Thank you for the confirmation. I will clse this right away.
22 Harry K: Liam, I have checked with the account details and I have successfully closed your account.
23 Liam ********: Thankyou
24 Harry K: You're most welcome. Would there be any other concern that I could address for you? 
25 Liam ********: No, that was all, thankyou.
26 Harry K: You're welcome.
27 Harry K: Thank you for contacting Kohl's. 
28I wish you have wonderful day!