ScQzr2ai

1<scribe> They seem to still be there somewhere because I cannot create an account with one of their names (I get "user already exists" or similar)
2<scribe> I cannot find them for the life of me.
3<scribe> I've searched through the user list.  I've tried showing All User, but nothing.
4<scribe> If I look in the User_ database table, I still see them.
5<scribe> My colleague says he tried to associate them to a new organization.
6<scribe> When we go to Site Memeberships, they are shown.
7<scribe> but they cannot login
8<scribe> any ideas what he might have done?
9<cedricbr> hi scribe
10<cedricbr> it seems to me your users are inactive
11<scribe> Hi cedricbr 
12<scribe> there was something in the advanced search where we could selected "Any Status"
13<cedricbr> by default, in the admin control panel, you see the users who are active
14<scribe> but we couldn't seem select both "Any Status" and "All Users" at the same time
15<cedricbr> (opening my control panel)
16<cedricbr> which version of Liferay are you using?
17<scribe> When we Select "All Users" we see a couple extra users for the other Organization/Site
18<scribe> 6.1pre
19<cedricbr> in the control panel, in the Users and organisations menu
20<cedricbr> you can make "View all users"
21<cedricbr> then you will get an advanced link
22<cedricbr> under the search box
23<cedricbr> in this advanced menu, you can select the status
24<cedricbr> by default it is active
25<scribe> right, here's the problem.
26<cedricbr> I think you will then see your inactive accounts
27<scribe> When we first go to Users and Organizations...
28<cedricbr> which prevents you from creating new accounts
29<scribe> we get 7 results.
30<scribe> (7 users)
31<cedricbr> yes
32<scribe> when I click Show All Users...
33<scribe> View All Users show 10 results.
34<cedricbr> ah
35<cedricbr> maybe you have some users for specific organizations ?
36<scribe> yes.
37<scribe> My colleague tried to move users to a new organization.
38<scribe> but we can't find them.
39<scribe> so, moving on...
40<scribe> when I click the advanced link and then select Status: Any Status...
41<scribe> I get 7 users again.
42<cedricbr> if you combine, view all users + choose to see users with all status in the advanced link, you should be able to see everyone ...
43<scribe> right, how do I combine?
44<cedricbr> first choose "view / all users"
45<scribe> done, 10 users.
46<bjornjohansson> Did you try to reindex?
47<cedricbr> then go in the advanced link menu
48<cedricbr> and then choose the status
49<bjornjohansson> under server administration
50<cedricbr> yes maybe you can try to reindex too
51<scribe> yeah, I and click Status: Any Status.
52<scribe> and it goes to 7
53<scribe> It is not combining.
54<cedricbr> ok ...
55<cedricbr> I don't know then, sorry :s
56<scribe> trying to reindex....
57<scribe> ok, just tried reindexing...
58<scribe> Now all users are gone
59<scribe> no one shows up anymore.
60<cedricbr> restart your liferay ...
61<cedricbr> it means you've just changed the way to connect to your liferay  ?
62<cedricbr> you've just configured an ldap ?
63<cedricbr> because reindexing should not have make you loose your users
64<scribe> I'm restarting.
65<scribe> No, we are not using ldap
66<scribe> still waiting for liferay to restart....
67<scribe> 12:30:07,469 ERROR [LuceneIndexer:128] Error encountered while reindexing
68<scribe> java.lang.IllegalArgumentException: Comparison method violates its general contract!
69<scribe>  at java.util.TimSort.mergeLo(TimSort.java:747)
70<scribe> Any advice?
71<cedricbr> the lucene index in the data/lucene folder of your liferay server seems corrupted
72<scribe> When I hit reindex, I get that error from the tomcat logs.
73* rotty3000 has quit (Quit: Leaving.)
74<cedricbr> I'm not sure here, but I think the index should be recreated if you move this folder, and restart your liferay agian
75* rotty3000 (~rotty@74.210.31.18) has joined #liferay
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77<rotty3000> Morning All!