RXvTTEws

1info: Your approximate wait time is 0 minute.
2info: You are now ready to chat with Rajni.
3Rajni: Thanks for contacting EA Customer Experience, my name is Rajni. How may I assist you today?
4Rajni: Hello
5you: Hi, on 10th February this year, my account email was changed from "****@hotmail.com" to "****@gmail.com"
6you: I did not allow this change and I only saw the notification email today
7Rajni: That is really very disappointing to hear, please don't worry I am now here to help you and I assure you I would provide best resolution of this issue.
8Rajni: To make sure that I am working on the correct account, please provide me your email address and First-Last name you have associated with your EA account.
9you: The link provided in the email to revert the change no longer works.
10you: my original email on my EA account was "****@hotmail.com", First name "****" last name "****"
11Rajni: No worries I am going to secure your account .
12you: Thank you, if you need to have any other information, do ask. 
13Rajni: No worries , I am here with you .
14Rajni: Please stay with me as I am looking in your case
15you: Alright, thank you for your help
16Rajni: Before we proceed I need to verify your account. I am sending a verification code at your email associated to this account. Please provide me the code.
17you: 579488
18Rajni: Thank you .
19Rajni: Now we are going to secure your account trust me it will going to help you without trouble in future .
20you: Thank you, what do I need to do?
21Rajni: Now try to secure the origin account by changing your security question, choose one from the below list and provided the answers so that I can update them for you:
22Rajni: What is your favorite pet?
23Where did your parents meet?
24What was your high school mascot?
25What elementary school did you attend?
26What is your favorite stuffed animal?
27First Girlfriend/Boyfriend name?
28you: 1. ****
29you: 2. ****
30you: 3. ****
31you: 4. ****
32Rajni: No , you have to choose any one.
33you: oh
34you: Haha, I'll choose the 5th one
35Rajni: Yes please .
36you: What is your favorite stuffed animal? answer: ****
37Rajni: Thank you.
38Rajni: To make your account more safer please do enable the login verification: https://help.ea.com/en/article/origin-login-verification-information
39you: Alright
40Rajni: I am also going to provide you reset password link to secure your account .
41Rajni: Please go through the link and reset your password.
42you: Thank you Rajni
43Rajni: You are most welcome .
44Rajni: Is there anything else I may assist you with today?
45you: I haven't received the link yet, so just wait a moment
46Rajni: Sure I am again going to send you .
47Rajni: Please check again .
48you: Nope, I can't receive it. What if I try using the forget password link at the login page?
49Rajni: Yes absolutely you can,  my friend .
50Rajni: To cheer you up I will be sending a 15% discount code to your email once chat concludes .
51you: Thank you Rajni! I'm resetting my password now
52Rajni: Perfect!
53you: I think I got it working
54Rajni: Awesome!
55Rajni: I wish you'll enjoy the gaming soon and rest of the life without any trouble:)
56you: Wait a moment
57you: I can only sign into Origin with my new email and password
58Rajni: Sure I am here with you .
59you: I can't sign in at http://www.ea.com/
60Rajni: May I know if you get any kind of error messages? If so then when exactly does it appear?
61you: Wait it's okay rajni
62you: I managed to fix it
63you: Thank you, have a very pleasant day!
64Rajni: WOW! Great
65Rajni: Your are amazing and its been a pleasure to assist you
66Rajni: You are awesome !
67you: You are awesome too!
68you: Is there any way I can commend you to your supervisor?
69Rajni: Yes , ionce the chat end you will gt the survey for that Please go ahead and hit the "END CHAT" tab on your chat session rather than closing the browser completely.
70Rajni: Thank you :)
71Rajni: God Blessed you
72you: Thank you!
73Rajni: I wish we will meet again , but without any hard issue:)
74you: mSame to you, I hope you one day get a much better job than customer service though
75Rajni: I really wish too , but trust me I love this as I love the customer like you .
76you: Well, if you have to deal with a horrible customer one day, think of me and the other good customers out there alright?
77you: We appreciate the work you guys do and without you, I wouldn't be able to play games today!
78Rajni: OOOh , thank you my friend , I never got to forget you .
79Rajni: Thank you :)
80you: Neither will I, good lick Rajni
81you: Good bye!
82you: luck*
83Rajni: Good bye