· 7 years ago · Oct 31, 2018, 08:04 PM
1Your message to support-us@razersupport.com couldn't be delivered.
2A custom mail flow rule created by an admin at razermis.onmicrosoft.com has blocked your message.
3Email was rejected due to size limitation
4weedlmao Office 365 razersupport.com
5Sender Action Required
6Blocked by mail flow rule
7
8How to Fix It
9An email admin at razermis.onmicrosoft.com has created a custom mail flow rule that blocks messages that meet certain conditions, and it appears that your message has met one or more of those conditions.
10Check the text above for a custom message from the email admin that may help explain why your message was blocked and how you might be able to fix it. For example, removing prohibited words from the message or sending the message from a different email account may be sufficient to deliver your message.
11If you've tried and you're still not able to fix the problem, consider contacting the email admin at razermis.onmicrosoft.com to discuss what to do. While they're unlikely to remove or relax the rule, if you have a legitimate need to deliver your message they may offer guidance for how to do so.
12
13
14More Info for Email Admins
15Status code: 550 5.7.1_ETR
16
17This error occurs because an email admin at razermis.onmicrosoft.com has created a custom mail flow rule that has blocked the sender's message.
18
19In some cases, the sender can change the message so it no longer violates the rule. However, depending on the rule's conditions, it's possible that the only way to deliver the message is to change the rule itself, and only an email admin at razermis.onmicrosoft.com can do that. Although it's possible the rule is unintentionally flawed or it's stricter than the admin intended, it may be working exactly as they want it to.
20
21Original Message Details
22Created Date: 10/30/2018 2:06:06 AM
23Sender Address: weedlmao@gmail.com
24Recipient Address: support-us@razersupport.com
25Subject: Re: Case: 02603752
26
27Error Details
28Reported error: 550 5.7.1 TRANSPORT.RULES.RejectMessage; the message was rejected by organization policy
29DSN generated by: SL2PR01MB2730.apcprd01.prod.exchangelabs.com
30Message Hops
31HOP TIME (UTC) FROM TO WITH RELAY TIME
321 10/30/2018
332:06:23 AM mail-pl1-f170.google.com SMTP 17 sec
342 10/30/2018
352:06:23 AM mail-pl1-f170.google.com SG2APC01FT056.mail.protection.outlook.com Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA) *
363 10/30/2018
372:06:24 AM SG2APC01FT056.eop-APC01.prod.protection.outlook.com SG2PR01CA0120.outlook.office365.com Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384) 1 sec
384 10/30/2018
392:06:24 AM SG2PR01CA0120.apcprd01.prod.exchangelabs.com SL2PR01MB2730.apcprd01.prod.exchangelabs.com Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) *
40Original Message Headers
41
42Received: from SG2PR01CA0120.apcprd01.prod.exchangelabs.com
43 (2603:1096:4:40::24) by SL2PR01MB2730.apcprd01.prod.exchangelabs.com
44 (2603:1096:100:51::19) with Microsoft SMTP Server (version=TLS1_2,
45 cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.1273.21; Tue, 30 Oct
46 2018 02:06:24 +0000
47Received: from SG2APC01FT056.eop-APC01.prod.protection.outlook.com
48 (2a01:111:f400:7ebe::207) by SG2PR01CA0120.outlook.office365.com
49 (2603:1096:4:40::24) with Microsoft SMTP Server (version=TLS1_2,
50 cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384) id 15.20.1273.19 via Frontend
51 Transport; Tue, 30 Oct 2018 02:06:24 +0000
52Authentication-Results: spf=pass (sender IP is 209.85.214.170)
53 smtp.mailfrom=gmail.com; razersupport.com; dkim=pass (signature was verified)
54 header.d=gmail.com;razersupport.com; dmarc=pass action=none
55 header.from=gmail.com;
56Received-SPF: Pass (protection.outlook.com: domain of gmail.com designates
57 209.85.214.170 as permitted sender) receiver=protection.outlook.com;
58 client-ip=209.85.214.170; helo=mail-pl1-f170.google.com;
59Received: from mail-pl1-f170.google.com (209.85.214.170) by
60 SG2APC01FT056.mail.protection.outlook.com (10.152.251.13) with Microsoft SMTP
61 Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA) id
62 15.20.1294.14 via Frontend Transport; Tue, 30 Oct 2018 02:06:23 +0000
63Received: by mail-pl1-f170.google.com with SMTP id b5-v6so4102410pla.6
64 for <support-us@razersupport.com>; Mon, 29 Oct 2018 19:06:23 -0700 (PDT)
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89X-Received: by 2002:a17:902:107:: with SMTP id 7-v6mr2403628plb.267.1540865178004;
90 Mon, 29 Oct 2018 19:06:18 -0700 (PDT)
91MIME-Version: 1.0
92References: <hJa9u000000000000000000000000000000000000000000000PHE26J00EMo98EqNQku18iPER1CFTg@sfdc.net>
93In-Reply-To: <hJa9u000000000000000000000000000000000000000000000PHE26J00EMo98EqNQku18iPER1CFTg@sfdc.net>
94From: Taiiwo Llort <weedlmao@gmail.com>
95Date: Mon, 29 Oct 2018 22:06:06 -0400
96Message-ID: <CAGfJHC2fkMuiW2JjQC2F+dAJC_OxWw_rxa59t1tTAiKwObOxag@mail.gmail.com>
97Subject: Re: Case: 02603752
98To: support-us@razersupport.com
99Content-Type: multipart/mixed; boundary="00000000000096e521057968a161"
100Return-Path: weedlmao@gmail.com
101X-EOPAttributedMessage: 0
102X-EOPTenantAttributedMessage: fdadce6e-7f5e-49db-8f22-6a87331a9135:0
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105X-MS-PublicTrafficType: Email
106X-MS-Office365-Filtering-Correlation-Id: 69ee2d19-b52e-4bf8-9d19-08d63e0c4b0b
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